AVANADE LAUNCHES ONLINE SERVICES TO HELP ORGANISATIONS DEPLOY STRATEGIC SOFTWARE-AS-A-SERVICE (SAAS) APPLICATIONS
Announcement posted by Avanade 28 Jan 2010
SYDNEY – January 28, 2010 – Avanade, a business technology services provider, today launched Avanade Online Services (AOS), a new business focused on helping organisations use SaaS strategically to achieve key business objectives. AOS provides a complete SaaS platform optimised for the delivery of Microsoft-based business applications.
Avanade’s first offering for AOS is focused on Microsoft Dynamics CRM and features maintenance, support and upgrade services as well as the Avanade Productivity Platform. The Avanade Productivity Platform includes packaged functionality for CRM-based solutions including rules-based user interfaces, field-level security and Microsoft SharePoint integration.
“Heading out of the downturn, Australian companies still face constrained capital budgets and IT resources, a strong desire for rapid deployment, and the need to reduce operational overhead,” said Jeyan Jeevaratnam, Vice President for Australia and New Zealand at Avanade. “Avanade Online Services meets these needs by offering outsourced applications, infrastructure, support and maintenance combined with Avanade’s proven assets and expertise as a complete solution that lowers risk, reduces costs and speeds time to value.”
With AOS for CRM, Microsoft Dynamics CRM can now be delivered as an enterprise-wide SaaS solution, enhanced with Avanade’s Microsoft expertise and industry-specific CRM solutions and assets, such as Wealth Management, Insurance, Case Management, Grants Management, and Salesforce Automation.
SaaS is an increasingly important part of enterprise IT strategy
According to a recent global survey commissioned by Avanade, companies are embracing the use of SaaS for the most critical applications that they consider differentiators for their businesses. The majority of respondents ranked CRM as the most critical differentiator and strategic weapon for their businesses versus the competition.
The research indicated that Australian companies were actually ahead of their global counterparts when it came to the use of SaaS, with 64 percent of local companies currently using SaaS compared to 55 percent worldwide. Additionally, 35 percent of Australian companies have been using SaaS between 1-2 years compared to 16 percent worldwide.
Furthermore, 97 percent of Australian companies said their experience with SaaS was successful, with 67 percent expecting to increase their use of SaaS in 2010.
“With the use of Software-as-a-Service growing exponentially within enterprises, it is clear that this online services model is beginning to fundamentally change how IT is consumed and provisioned in large organisations,” said Jeevaratnam.
SaaS or on-premise: Avanade delivers flexibility with Microsoft Dynamics CRM
The AOS for CRM option is designed for customers who are looking for a complete SaaS suite that is scalable, flexible and managed. With this platform, Microsoft Dynamics CRM can transparently move between on-premise and off-premise with AOS, offering increased flexibility to Avanade’s customers. Depending on security preferences and requirements, businesses can also select to deploy their CRM application in either a dedicated or shared SaaS environment.
“Avanade has worked closely with us since the introduction of Microsoft Dynamics CRM to deliver outstanding services and solutions to our joint customers,” said Brad Wilson, general manager of Microsoft Dynamics CRM. “AOS for Microsoft Dynamics CRM is the natural next step in providing customers with proven enterprise solutions globally that can lower costs and reduce risk.”
Customers can request a trial of the service and experience the solution at no cost for thirty days. There is also a deeper pilot engagement that can be delivered for those who are interested. For more information, please visit http://avanade.com/whatwedo/solution.aspx?id=643.
About Avanade
Avanade provides business technology services that connect insight, innovation and expertise in Microsoft technologies to help customers realize results. Avanade’s services and solutions help improve performance, productivity and sales for organizations in all industries. The company applies Microsoft expertise from its global network of consultants, drawing on the right mix of onshore, offshore and nearshore skills, which together are designed to help deliver results faster, at lower cost and with less risk. Avanade, which is majority owned by Accenture, was founded in 2000 by Accenture and Microsoft Corporation and serves customers in more than 20 countries worldwide with more than 9,100 professionals. Additional information can be found at www.avanade.com.
Avanade and the Avanade logo are registered trademarks or trademarks of Avanade Inc. Other product, service, or company names mentioned herein are the trademarks or registered trademarks of their respective owners.
MEDIA CONTACTS:
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or
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