inter-touch signs global deal with Hilton International
Announcement posted by inter-touch 31 Jul 2001
Announces the launch of a new e-business solutions Line of Business.
inter-touch (Holdings) Pty Ltd, a leading global provider of broadband Internet services for business travellers, today announced it has signed a Memorandum Of Understanding (MOU) with one of the world's largest 5 star Hotel Groups, Hilton International, to develop a customised integrated hotel guest information platform.
This platform allows hotels to control the selection, presentation and distribution of services to guests across any in-room digital device. Hotels will be able to maintain a consistent branded experience, generate new revenue streams and improve guest retention.
The new inter-touch platform, named RELATE, will provide Hilton International guests with a customised portal to access hotel and vendor services. The system will also allow the corporate clients of Hilton to interface with the hotel before and after their stay to manage their specific travel needs. The added benefit of the RELATE system is that hotel staff will use the IT interface to access guests information thus allowing them to provide first class service delivery within the hotel.
inter-touch estimates that over 10,000 hotels globally would benefit from the introduction of RELATE. This equates to a potential audience of 320-million business travellers per year. The business traveller demographic comprises of high value, credit ready customers, responsive to convenience using access technologies to enable service delivery.
inter-touch will earn revenue through licensing the RELATE platform to hotels and vendors. Vendors will be able to access business intelligence, which will allow them to tailor their offerings to the business traveller and increase their look-to-buy conversion ratios.
Building on inter-touch's success in providing broadband Internet access to hotels, airport lounges and convention centres around the world, this software development marks the launch of inter-touch's new line of business into the highly specialised area of e-commerce solutions for the hospitality industry.
"The fact that a leading hotel group such as Hilton International has chosen to partner with inter-touch technology and services further demonstrates the endorsement of our corporate strategy in providing communication availability and support for today's business travellers. This joint opportunity allows both organisations to benefit from each others expertise and brand positioning in the hospitality industry ," said Andrew Bailey, Chief Executive Officer, inter-touch.
About inter-touch
inter-touch is a global company that provides broadband services and emerging Internet technologies to the hospitality, airline, and serviced apartment markets. inter-touch has installed over 20,000 hotel rooms, and airline lounges worldwide, making the company a leading supplier of broadband technologies to these vertical markets. inter-touch installs and implements state-of-the-art communications network platforms, layering multiple products and services that deliver productivity benefits to consumers. Headquartered in Sydney, Australia, inter-touch operates in 25 countries throughout Europe, Asia, Middle East and South Pacific. Information about inter-touch can be found on the Web at http://www.inter-touch.com
This platform allows hotels to control the selection, presentation and distribution of services to guests across any in-room digital device. Hotels will be able to maintain a consistent branded experience, generate new revenue streams and improve guest retention.
The new inter-touch platform, named RELATE, will provide Hilton International guests with a customised portal to access hotel and vendor services. The system will also allow the corporate clients of Hilton to interface with the hotel before and after their stay to manage their specific travel needs. The added benefit of the RELATE system is that hotel staff will use the IT interface to access guests information thus allowing them to provide first class service delivery within the hotel.
inter-touch estimates that over 10,000 hotels globally would benefit from the introduction of RELATE. This equates to a potential audience of 320-million business travellers per year. The business traveller demographic comprises of high value, credit ready customers, responsive to convenience using access technologies to enable service delivery.
inter-touch will earn revenue through licensing the RELATE platform to hotels and vendors. Vendors will be able to access business intelligence, which will allow them to tailor their offerings to the business traveller and increase their look-to-buy conversion ratios.
Building on inter-touch's success in providing broadband Internet access to hotels, airport lounges and convention centres around the world, this software development marks the launch of inter-touch's new line of business into the highly specialised area of e-commerce solutions for the hospitality industry.
"The fact that a leading hotel group such as Hilton International has chosen to partner with inter-touch technology and services further demonstrates the endorsement of our corporate strategy in providing communication availability and support for today's business travellers. This joint opportunity allows both organisations to benefit from each others expertise and brand positioning in the hospitality industry ," said Andrew Bailey, Chief Executive Officer, inter-touch.
About inter-touch
inter-touch is a global company that provides broadband services and emerging Internet technologies to the hospitality, airline, and serviced apartment markets. inter-touch has installed over 20,000 hotel rooms, and airline lounges worldwide, making the company a leading supplier of broadband technologies to these vertical markets. inter-touch installs and implements state-of-the-art communications network platforms, layering multiple products and services that deliver productivity benefits to consumers. Headquartered in Sydney, Australia, inter-touch operates in 25 countries throughout Europe, Asia, Middle East and South Pacific. Information about inter-touch can be found on the Web at http://www.inter-touch.com