Equant Enhances Online Network Monitoring Tool
Announcement posted by Equant 13 Mar 2002
Equant WebVision gives customers a real-time Web-based window on their global networks
Equant (NYSE: ENT) (Euronext Paris: EQU) announces the launch of Equant WebVision v5.0, the latest version of its online, Web-based, customer reporting and service management application.
Equant WebVision has won wide acceptance since its introduction four years ago and now serves more than 1,000 users. The new version provides more information on more network services than earlier Equant WebVision versions and competitors products. In particular, it offers enhanced service management capabilities for customers with Equant IP VPN.
For example, an Equant IP VPN customer can now monitor key network statistics such as jitter, delay and packet-loss for each of four classes of service.
At RMC Group, we are using Equant WebVision, said Tony Drewer-Trump, IT Services manager, RMC Group. At first, it gave us visibility into our network operation and trouble ticket management. As weve grown, the functionality within WebVision seems to have grown with us, enabling us not only to manage and monitor our global network more easily but also to make informed decisions promptly. With the recent enhancement of topology refreshes every 60 seconds, we really feel we have an instantaneous view of our network and its components.
Customers benefit from secure access to Equant WebVision via a standard Web browser either over an Equant network connection or through the public Internet. WebVision ensures that this vital information is further secured by encryption.
The new version of Equant WebVision provides:
Access to component configurations so customers can see and monitor every element of their network.
Network performance indicators including quality of service, availability, measurement of round trip delay, SLA reports and indicators.
Total fault management. Equant customers can interact online with the Equant global Customer Service Centers. They can open trouble tickets online, track the progress on each ticket, customize trouble ticket search and receive updates by e-mail.
Real-time VPN management with a graphical display of customers network topology refreshed every 60 seconds.
Cell-loss ratio and cell transfer delay statistics for Equant ATM permanent and switched virtual circuits; data delivery rate for Equant Frame Relay; and call duration for Equant IP Dial.
It is essential that multinational corporations have real time visibility of how their mission-critical applications are performing, said Carl Robertson, head of Equant Customer Care. With more than 1,000 users, Equant WebVision is the proven service management application for multinationals.
About WebVision
WebVision is a fully integrated Web-based service management portal that delivers comprehensive on-line status information, reports, statistics and indicators covering all aspects of service delivery and network performance. Integrated in WebVision is access to the Equant trouble ticketing system, giving customers real time interaction and visibility to trouble tickets and enabling them to raise and track trouble tickets electronically.
About Equant
Equant (NYSE: ENT) (Euronext Paris: EQU) is a recognized industry leader in global IP and data services for multinational businesses, offering network, integration and managed services to global business. The network has unmatched seamless global reach, connecting key business centers in 220 countries and territories, with local support in 145 countries and territories. Building on more than 50 years of experience in data communications, Equant serves thousands of the worlds top companies. Equant, a member of the France Telecom Group, meets the diverse needs of global companies with the industrys most extensive portfolio of managed data network services. Equants 2001 revenues, on a pro forma basis, were more than $3 billion.
About the RMC Group
RMC Group p.l.c. is a leading international producer and supplier of materials, products and services used essentially in the construction industry. The need to build is one of the most basic and important requirements in modern society. RMC is committed to meeting this need in a way that is innovative, sensitive, quality-driven and environmentally responsible.
The Group is substantial in its commercial size and geographic spread, with over 35,000 employees operating in 27 countries, and pursues a policy of growth, chiefly around its core products of aggregates, ready-mixed concrete and cement. Since its formation, RMC has grown organically and through acquisition to become the worlds sixth largest building materials group.
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This release may contain projections or other forward-looking statements related to Equant that involve risks and uncertainties. Readers are cautioned that these statements are only predictions and may differ materially from actual future results or events. Readers are referred to the documents filed by Equant with the SEC, specifically the most recent filing on Form 20-F and the submission on Form 6-K containing the shareholders circular, which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including, among other things, risks relating to Equants history of operating losses, the unpredictability of growth in Equants markets, Equants rapid growth, changing technology, uncertain and changing regulatory restrictions, Equants international operations, dependence on suppliers, network security issues, competition, and volatility of Equants stock price and risks relating to the combination with Global One. All forward-looking statements are based on information available to Equant on the date hereof, and Equant assumes no obligation to update such statements.
Equant WebVision has won wide acceptance since its introduction four years ago and now serves more than 1,000 users. The new version provides more information on more network services than earlier Equant WebVision versions and competitors products. In particular, it offers enhanced service management capabilities for customers with Equant IP VPN.
For example, an Equant IP VPN customer can now monitor key network statistics such as jitter, delay and packet-loss for each of four classes of service.
At RMC Group, we are using Equant WebVision, said Tony Drewer-Trump, IT Services manager, RMC Group. At first, it gave us visibility into our network operation and trouble ticket management. As weve grown, the functionality within WebVision seems to have grown with us, enabling us not only to manage and monitor our global network more easily but also to make informed decisions promptly. With the recent enhancement of topology refreshes every 60 seconds, we really feel we have an instantaneous view of our network and its components.
Customers benefit from secure access to Equant WebVision via a standard Web browser either over an Equant network connection or through the public Internet. WebVision ensures that this vital information is further secured by encryption.
The new version of Equant WebVision provides:
Access to component configurations so customers can see and monitor every element of their network.
Network performance indicators including quality of service, availability, measurement of round trip delay, SLA reports and indicators.
Total fault management. Equant customers can interact online with the Equant global Customer Service Centers. They can open trouble tickets online, track the progress on each ticket, customize trouble ticket search and receive updates by e-mail.
Real-time VPN management with a graphical display of customers network topology refreshed every 60 seconds.
Cell-loss ratio and cell transfer delay statistics for Equant ATM permanent and switched virtual circuits; data delivery rate for Equant Frame Relay; and call duration for Equant IP Dial.
It is essential that multinational corporations have real time visibility of how their mission-critical applications are performing, said Carl Robertson, head of Equant Customer Care. With more than 1,000 users, Equant WebVision is the proven service management application for multinationals.
About WebVision
WebVision is a fully integrated Web-based service management portal that delivers comprehensive on-line status information, reports, statistics and indicators covering all aspects of service delivery and network performance. Integrated in WebVision is access to the Equant trouble ticketing system, giving customers real time interaction and visibility to trouble tickets and enabling them to raise and track trouble tickets electronically.
About Equant
Equant (NYSE: ENT) (Euronext Paris: EQU) is a recognized industry leader in global IP and data services for multinational businesses, offering network, integration and managed services to global business. The network has unmatched seamless global reach, connecting key business centers in 220 countries and territories, with local support in 145 countries and territories. Building on more than 50 years of experience in data communications, Equant serves thousands of the worlds top companies. Equant, a member of the France Telecom Group, meets the diverse needs of global companies with the industrys most extensive portfolio of managed data network services. Equants 2001 revenues, on a pro forma basis, were more than $3 billion.
About the RMC Group
RMC Group p.l.c. is a leading international producer and supplier of materials, products and services used essentially in the construction industry. The need to build is one of the most basic and important requirements in modern society. RMC is committed to meeting this need in a way that is innovative, sensitive, quality-driven and environmentally responsible.
The Group is substantial in its commercial size and geographic spread, with over 35,000 employees operating in 27 countries, and pursues a policy of growth, chiefly around its core products of aggregates, ready-mixed concrete and cement. Since its formation, RMC has grown organically and through acquisition to become the worlds sixth largest building materials group.
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This release may contain projections or other forward-looking statements related to Equant that involve risks and uncertainties. Readers are cautioned that these statements are only predictions and may differ materially from actual future results or events. Readers are referred to the documents filed by Equant with the SEC, specifically the most recent filing on Form 20-F and the submission on Form 6-K containing the shareholders circular, which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including, among other things, risks relating to Equants history of operating losses, the unpredictability of growth in Equants markets, Equants rapid growth, changing technology, uncertain and changing regulatory restrictions, Equants international operations, dependence on suppliers, network security issues, competition, and volatility of Equants stock price and risks relating to the combination with Global One. All forward-looking statements are based on information available to Equant on the date hereof, and Equant assumes no obligation to update such statements.