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Canon uses VOIP to enhance business efficiency

Announcement posted by Canon - Business 07 Oct 2010

SYDNEY, 7 October 2010: Canon Australia today announced it is partnering with MESSAGEmanager Solutions Ltd to become the first signed multifunction print (MFP) reseller of the VOIP fax solution in Australia. The MESSAGEmanager solution fully integrates with Canon’s multi function printers enabling users to send and receive VOIP faxes via email, desktop, MFPs and CRM and ERP applications, improving the efficiency, compliance and security of faxing documents.

MESSAGEmanager Fax IP fax software complies with the T.38 standard enabling facsimiles to be sent and received reliably over IP networks,

Luke Maddison, Senior Product Manager - Business Solutions, Canon Australia said: “Professions such as finance, government and legal, still rely heavily on fax as a legally binding and essential means of communication. Businesses are converting to IP Fax software at an increasing rate to take advantage of the associated cost savings and efficiencies. MESSAGEmanager provides businesses with a centralised enterprise fax solution which is effortlessly managed at a remote site, resulting in lower operating costs and increased efficiencies.”

MESSAGEmanager integrates seamlessly with Canon’s imageRUNNER ADVANCE platform and its core software products such as uniFLOW Output Manager and eCopy, to automate document workflows and streamline labour-intensive and document-heavy processes.

““The new partnership is a great opportunity for Canon as it enhances our portfolio and strengthens our ability to provide an end-to-end solution at every point in the document workflow,” added Maddison.

MESSAGEmanager assists with document efficiency by tracking, logging and archiving inbound and outbound faxes, integrating them into the Document and Content Management Solution. This aids in business compliance as the fax solution allows IT departments to electronically tailor how faxes are accepted, routed, audited and archived. 

Commenting on the partnership, Ivor Livingston, Chief Executive Officer, MESSAGEmanager said: “Global sales of Fax over IP (FOIP) have grown 69 percent in the last year, according to a Davidson Consulting firm. By partnering with Canon Australia, one of the leading MFP vendors in the market, we will be able to capitalise on this growth.

“By integrating with all virtual environments and IP Telephony Gateways and Routers including Cisco Unified Call Manager, Avaya, Alcatel, Mitel, 3Com, Siemens, Aastra, NET and Audiocodes MESSAGEmanager can help businesses save up to 40 percent on fax costs by moving to IP networks”.

-ENDS -


About Canon

Canon Australia is a leading provider of advanced, simple-to-use imaging solutions for businesses and consumers. Canon's Australian R&D company, CiSRA, develops customised solutions for local customers, and exports digital imaging technologies for use in Canon products worldwide. Canon Inc. has ranked among the top-four US patent recipients for the past 18 years, and had global revenues of around $US35 billion in 2009. Canon Australia also operates Canon Finance Australia, which offers one-stop shopping for customers wanting leasing or finance services.

About MESSAGEmanager

Founded in Sydney Australia in 1982 MESSAGEmanager Solutions is a developer of intelligent messaging and communications solutions for IP and Public Switched Networks. MESSAGEmanager Fax, SMS, Voice, Speech and Presence Solutions enable organisations to manage their communications more efficiently and effectively. With thousands of clients worldwide, Australian based MESSAGEmanager Solutions is acknowledged as a global leader in IP Fax and Voice Messaging and Communication Solutions. MESSAGEmanager Solutions is a Microsoft Gold Certified Partner, IBM PartnerWorld Member, SAP Certified Solution, HP Development Partner, Dialogic Partner, Nuance Partner, Avaya Gold Partner, Audiocodes Partner, Cisco Partner and Cisco Registered Developer.

Media contact:

Helina Lilley

Hill & Knowlton

Phone: 02 9286 1284

Email: hlilley@hillandknowlton.com.au