Cyara recognized as National Finalist for the 2010 ICSP Most Admired Business Award
Announcement posted by Cyara 15 Oct 2010
Melbourne, 7 Oct 2010, Cyara Solutions announced this day that Cyara Solutions has been recognized as a National Finalist for the 2010 ICSP Most Admired Service Business Award.
International Customer Service Professionals (ICSP), in partnership withFeedback ASAPhave introduced a World First ‘Business 2 Business Service Award.’This Award has formed as part of an International Celebration -International Customer Service Week (ICSW) held from the 4- 8 October 2010.
ICSPhave reached out to over 5000 businesses asking them to nominate the business they believe are theMost Admired Service Businessin Australia and New Zealand and their reasons why. This was collected byFeedback ASAPvia SMS withCyara receiving many favorable nominations.
From there ICSP has presented the nominees to the National Judging panel and have short listed the companies to the top 20 Most Admired Service Businesses.
It was a proud moment for Cyara Solutions to receive the award to be Top 20 finalist of theMost Admired Service Award for 2010. It was humbling experience to share this nomination with global companies such as American Express, ANZ Bank, Commonwealth Bank, Mazda, Mercedes-Benz, Wesptac and VirginBlue.
We at Cyara Solutions wish to thank all the customers and partners who nominated Cyara to receive this award. Cyara also wishes to thank ICSP for their contribution to the service industry and the first class events they hold.
About ICSP
International Customer Service Professionals (ICSP)is a professional body that aims to enhance the importance of Customer Service through promoting the development and delivery of service excellence. This is facilitated through professional networks, memberships and alliance partners. ICSPhasdeveloped a well earned reputation which is showcased through professional networking events, accredited training and education programs, benchmarking and best practice forums. ICSP isproud to be ‘the International advocate’for Customer Service issues - for service deliverers and service receivers.
About Cyara Solutions
Cyara Solutions is a pioneer of next generation simulation, testing and monitoring solutions for IVRs (DTMF & Speech), Voice Biometrics, Outbound Dialers and Contact Centers. Cyara enables companies to test their end-to-end contact center customer and agent experience in a repeatable automated manner to ensure exemplary system operation without requiring any customers or agents whilst using real calls. Cyara can perform automated load testing, functional testing, production monitoring of all the components of your contact center infrastructure and applications. Cyara is a global player with offices around the world. Cyara has helped Fortune 500 companies around the world deliver a better contact center experience. Deploy our solution on your premise or use our hosted 'Cloud’ based services.