DMG/Mori Seiki Australia National Sales Manager among global top 10

Melbourne, 01 August 2011 – Paul McDermott, National Product/Agent Manager at DMG/Mori Seiki Australia, has been ranked as one of Mori Seiki’s top sales managers.

When asked about being named the No. 7 in the Japanese machine tool builder’s “Fiscal year 2010 MBO Achievement Ratio” program, Mr McDermott can give you a number of possible reasons: From having a great team, to commitment to customers, to paying attention to what kind of machines and solutions people want – there are a number of reasons and tactics used by the NSW-based salesman which led him to be amongst the top 10 Mori Seiki salesmen worldwide in two consecutive years (2009/2010).

"If I promise something I make sure that I deliver on the promise,” he explains how he creates solid client relationships. “That's the core for any business in general. If you make a commitment to your customer, you have to realise that commitment.”

Mr McDermott, who joined Mori Seiki in 2003, will continue to focus on building the company’s customer relationships and look to cement the joint company’s complete range of CNC machine tools in the Australian market. He brings a depth of experience from a manufacturing career spanning 17 years across various roles, including an apprenticeship in toolmaking, fitting and machining and supervising the CNC machining section at Esco Industries, NSW. He previously worked at Mori Seiki as State Manager NSW.

DMG/Mori Seiki Australia’s decision to form a new sales structure in Australia in May 2011 facilitates further strengthened customer relations and service, Mr McDermott comments the company’s ongoing activities to form one team, one company. German machine tool builder GILDEMEISTER AG commenced joint sales and services with the Japanese machine tool manufacturer Mori Seiki Co Ltd in Australia on 1 March 2010. The joint company DMG/Mori Seiki Australia is a now market leader in Australia, and plans to increase its market share to 50%.

With the combined strength of two leading global machine tool builders, DMG/Mori Seiki offers solutions for 95% of all metalcutting applications.

“Selling the two brands is certainly an advantage,” Mr McDermott says. “The product overlap between the two companies is only about 3%. While DMG is traditionally strong in 5-axis technology, Mori Seiki is leading in turning and horizontal machining centres. Now we can cover all of our customers’ needs.”

Mr McDermott is also very pleased about the introduction of the ECOLINE machines: Now he can offer his customers a complete range of CNC machine tools, from entry-level to high-end mulit-axis and functional machines. The ECOLINE machines are available at very reasonable cost-/performance effective selling prices and DMG/Mori Seiki plans to expand its market share in this segment.

“Today, we have the strongest machine tool and automation program in the metalworking world,” Mr McDermott says. “Next to our new sales structure, we are now also setting up a stronger service system to maintain the highest service level and product support for our customers.”