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ZUJI Launches in Hong Kong and Expands its Asia Pacific Presence

Announcement posted by ZUJI 12 Dec 2002

Leading Asia Pacific travel service grows from strength to strength throughout region
ZUJI, Asia Pacific's first region-wide travel portal, today announced its Hong Kong launch following successful launches in Australia and Singapore in July this year. ZUJI's launch in Hong Kong coincides with the announcement that the Australian Competition and Consumer Commission (ACCC) will not intervene with the venture.

In Australia and Singapore, ZUJI has seen steady growth in the number of members and a consistent doubling of transactions from July to October. Additionally, in October this year, www.zuji.com was ranked the fifth most visited travel portal in Australia by RedSheriff, auguring well for the company's launch in Hong Kong and for future expansion in the region. As the first online travel portal to tailor its content to suit travellers throughout the Asia Pacific region, ZUJI understands the cultural differences that characterise the region, and will offer the Hong Kong site in two versions; English and Chinese.

"The Asia Pacific online travel market is expected to grow from $4.7 billion this year to $14 billion in 2004, and from 3.5 percent of the total travel market to 9.5 percent over the same period," said Jo O'Brien, acting country manager, ZUJI Australia. "Feedback from our customers has already been wonderfully encouraging and the shareholders are of one mind about ZUJI's incredible potential in this internet-savvy market."

In addition to boasting an unprecedented relevance to an Asia Pacific clientele, ZUJI offers innovative tools that are not available on any other travel portal. ZUJI's Flight Guru, for example, has the unique ability to prompt the traveller of stopover opportunities offered by selected airfares to make overall planning of travel easy. Price Guru, tracks the lowest return airfares for up to five selected destinations and sends an email alert when an airfare reaches the specified price.

These tools are supported by the portal's robust internet infrastructure, sophisticated booking engine and leading-edge technology. All these combine to ensure travellers navigate and book with ease, as well as make speedy, reliable and secure transactions when needed.

All online payments are secured and encrypted by VeriSign, the global leader in online security for e-commerce payments, giving customers peace of mind. Alternatively, customers can pay by phone through the ZUJI 24/7 Customer Service Centre where the multi-lingual staff offer complete customer support capabilities across multi-channels (telephone, webchat, fax and email).

ZUJI recently announced major deals with ninemsn and Yahoo! Australia & NZ to provide travel booking engines for both portals. These deals represent a major step in ZUJI's plan to become the region's leading travel portal and will allow ZUJI to access more than 83 percent of Australia's online population.

ZUJI is backed by 16 leading international airlines, including Qantas Airways, Cathay Pacific and Singapore Airlines, and is powered by Travelocity.com, the world's most popular online travel service. The site provides a comprehensive range of competitively priced travel products and services, including access to more than 400 airlines, 56,000 hotels and more than 50 car rental companies.

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About ZUJI
ZUJI (www.ZUJI.com) aims to be the leading business-to-consumer (B2C) and business-to-business-to-consumer (B2B2C) travel portal in Asia-Pacific. Through ZUJI, travellers can access a comprehensive range of travel products that include more than 400 airlines, 56,000 hotels and more than 50 car rental companies, giving travellers choice and control in creating their own journeys. The ZUJI experience is enhanced by best value pricing, excellent customer service and leading-edge technology that allows for speed and ease of navigation and innovative travel planning tools.

ZUJI is a joint venture of 16 leading airlines operating in Asia-Pacific and Travelocity.com, the world's most popular online travel service. The airlines are All Nippon Airways, Cathay Pacific Airways, China Airlines, EVA Airways, Garuda Indonesia, Hong Kong Dragon Airlines, Japan Air System, Japan Airlines, Malaysia Airlines, Northwest Airlines, Philippine Airlines, Qantas Airways, Royal Brunei Airlines, SilkAir, Singapore Airlines and United Airlines.