SNP Security Deploys ComOps Microster Workforce Management Solution
Announcement posted by ComOps 23 Jul 2013
ComOps, the leading provider of workforce management solutions, has won a contract to provide a workforce management solution that will optimise the workforce at SNP Security, one of the largest privately-owned security enterprises in Australasia.
ComOps’ Microster workforce management software has unique capabilities and services which will address the needs of SNP Security’s vast workforce, providing the organisation with the flexibility to quickly plan and allocate employees for day-to-day operations as well as long term forecasting of resources based on changing demands.
SNP chose Microster due to its ability to automate timesheets, allocate available shifts based on skills, cost and suitability, and manage labour costs through web based self-service and mobility modules. SNP employees can access their shifts via mobile devices, view available shifts, and bid for leave and shifts with approvals signed off via an automated workflow.
Microster will enable SNP Security management to automate award interpretation providing an audit trail on all rostered hours in accordance with relevant industrial awards and enterprise agreements.
Microster’s ability to allocate resources will assist SNP Security to cater for demand, record profitability of day to day operations and ultimately provide the organisation’s customers with a cost effective and quality service.
In addition, Microster has the capability to seamlessly interface with multiple core systems such as SNP Security’s Chris 21 payroll and HR software as well as Microsoft Dynamics general ledger systems enabling the organisation to automate customer invoicing through accurate, real-time capture of data.
SNP Security’s over 3500 employees and contractors work at a variety of client sites nationwide, including airports, retail shopping malls, hospitals and educational institutions as well as at critical infrastructure, government agencies and in private and public sector property management.
Russell Harris, General Manager IT and Business Improvement, SNP Security, said, “We were looking for a solution which could provide a platform for supporting a distributed workforce and be rapidly customised for the specific requirements of the security market. We reviewed several options but selected Microster based on its overall cost and feature functionality. We‘ll now be able to proactively manage labour costs and optimise our employee utilisation in support of compliance and safety regulations. At the same time, we look forward to the positive impact which Microster will have on both the workplace operations and our overall business performance.”
About ComOps
With a 40-year history of delivering competitive edge through technology, ComOps' Workforce Management Solutions are built on a simple premise: best fit, lowest price, least risk.
The company specialises in Workforce Management Solutions & Services, covering; Rostering & Scheduling, Award Interpretation, Labour Cost Management, Fatigue Risk Management, Leave Management, Time & Attendance, Employee Self-Service Portals, Workforce Analytics, Risk Management & Safety Compliance and Learning & Development. By focusing on the three crucial areas of people, productivity and profit, our end-to-end solutions have restored millions to the bottom lines of our clients, made entire workforces more productive and also protected businesses against future risk.
ComOps solutions are used by leading public and private sector organisations, including; Bay of Plenty District Health Board, Canterbury District Health Board, DP World, Fortescue Metals Group, Hyatt Group, International Container Terminal Services, Melbourne & Olympic Parks Trust, Queensland Corrective Services, Queensland Department of Public Works, QUBE Logistics, RailCorp, Toshiba, and TT-Line Company.
ComOps is a Microsoft Gold Partner and is ISO 9001:2008 Quality Accredited.
To learn more about Microster, please visit the Microster webpage <http://www.comopswfm.com/solution/workforce-optimisation-planning> , or contact us at info@comops.com.au
ComOps’ Microster workforce management software has unique capabilities and services which will address the needs of SNP Security’s vast workforce, providing the organisation with the flexibility to quickly plan and allocate employees for day-to-day operations as well as long term forecasting of resources based on changing demands.
SNP chose Microster due to its ability to automate timesheets, allocate available shifts based on skills, cost and suitability, and manage labour costs through web based self-service and mobility modules. SNP employees can access their shifts via mobile devices, view available shifts, and bid for leave and shifts with approvals signed off via an automated workflow.
Microster will enable SNP Security management to automate award interpretation providing an audit trail on all rostered hours in accordance with relevant industrial awards and enterprise agreements.
Microster’s ability to allocate resources will assist SNP Security to cater for demand, record profitability of day to day operations and ultimately provide the organisation’s customers with a cost effective and quality service.
In addition, Microster has the capability to seamlessly interface with multiple core systems such as SNP Security’s Chris 21 payroll and HR software as well as Microsoft Dynamics general ledger systems enabling the organisation to automate customer invoicing through accurate, real-time capture of data.
SNP Security’s over 3500 employees and contractors work at a variety of client sites nationwide, including airports, retail shopping malls, hospitals and educational institutions as well as at critical infrastructure, government agencies and in private and public sector property management.
Russell Harris, General Manager IT and Business Improvement, SNP Security, said, “We were looking for a solution which could provide a platform for supporting a distributed workforce and be rapidly customised for the specific requirements of the security market. We reviewed several options but selected Microster based on its overall cost and feature functionality. We‘ll now be able to proactively manage labour costs and optimise our employee utilisation in support of compliance and safety regulations. At the same time, we look forward to the positive impact which Microster will have on both the workplace operations and our overall business performance.”
About ComOps
With a 40-year history of delivering competitive edge through technology, ComOps' Workforce Management Solutions are built on a simple premise: best fit, lowest price, least risk.
The company specialises in Workforce Management Solutions & Services, covering; Rostering & Scheduling, Award Interpretation, Labour Cost Management, Fatigue Risk Management, Leave Management, Time & Attendance, Employee Self-Service Portals, Workforce Analytics, Risk Management & Safety Compliance and Learning & Development. By focusing on the three crucial areas of people, productivity and profit, our end-to-end solutions have restored millions to the bottom lines of our clients, made entire workforces more productive and also protected businesses against future risk.
ComOps solutions are used by leading public and private sector organisations, including; Bay of Plenty District Health Board, Canterbury District Health Board, DP World, Fortescue Metals Group, Hyatt Group, International Container Terminal Services, Melbourne & Olympic Parks Trust, Queensland Corrective Services, Queensland Department of Public Works, QUBE Logistics, RailCorp, Toshiba, and TT-Line Company.
ComOps is a Microsoft Gold Partner and is ISO 9001:2008 Quality Accredited.
To learn more about Microster, please visit the Microster webpage <http://www.comopswfm.com/solution/workforce-optimisation-planning> , or contact us at info@comops.com.au