Customer Experience Seeing Results at Motorworld Australia

Melbourne, VIC - When Motorworld Australia opened its first dealership, Brighton Jeep in February 2012, it wanted to set itself apart from other dealerships in the eyes of the consumer.

With consumers more informed and savvy than ever before, customer experience, service and loyalty sets a dealership apart from the rest.

Motorworld’s strategy of striving for the best in customer service has paid off.

Motorworld Australia is proud to announce that it has had its best ever month in January 2014.

Over 200 cars were sold across the 3 locations at Brighton, Mentone and Chadstone; 150 new vehicles and 50 used vehicles. This is a 300% increase on January 2013, when Motorworld Australia sold 60 new cars and 2 used cars.

Co-founder and Joint-Dealer Principal, Ernst Lieb was proud of the progress. “What a fantastic result thanks to the efforts and hard work by the entire team at Motorworld Australia. It is becoming obvious that our reputation in the market is changing and we are gaining new customers and their loyalty.”

In the past 12 months, Motorworld has introduced a host of new customer initiatives including personalised cards to all service customers from technicians, information packs for all visitors and new and improved online and website presence.

About Motorworld Australia

Motorworld Australia was founded in February 2012 and now includes dealerships across Melbourne including Chrysler Jeep Dodge Fiat Alfa & Fiat Professional dealerships in Brighton and Mentone as well as Brighton Citroen, Mentone Saab Service and Pre-owned Vehicles.

Motorworld Australia delivers vehicles at affordable prices with the premium customer experience, whilst offering service and parts for customers to make the most of their vehicle ownership experience. Motorworld Australia is an authorised franchisee of Chrysler, Jeep, Dodge, Fiat, Alfa, Fiat Professional, Citroen and Saab Service.