New Website For IDT Group

iDt Group is the Australasian market leader in Time and Attendance, specialising in the development, implementation and support of workforce management solutions. Formed in 1997 with the vision of helping businesses become more productive, they have over 17 years’ experience helping businesses optimise their labour force, improve productivity and drive profit. With offices in Sydney, Melbourne, Brisbane and Perth, Auckland and Wellington, iDt Group’s sales and support network are amongst the industry’s largest and their team of dedicated implementation and support personnel is tasked with delivering the best customer service available in this region.

Customer service is vital within their industry and, to this end, iDt Group have commissioned a brand new, fresh, easy to read and relevant website. They are adding a support hub to enable their customers to look up Frequently Asked Questions with ‘How To’ guides and videos, and more will be added over time, making it easier for their customers to access 24/7 support. iDt Group’s new website will focus on the customer’s needs in terms of solutions so that they find it is clear and simple to navigate, and it will provide a bit of history, so that potential customers feel that they understand the business, where iDt have come from and where they are going. They will also be including all their newsletters and articles within the site.

Complementing their new website, iDt Group combine the best of in-house development with technology from leading partners, and their team of specialist developers ensure iDt Group’s software is constantly evolving and remains at the leading edge of their industry. Having their own development team also ensures that they are able to deliver solutions that are deeply customised to customer requirements. They are also proud to be the exclusive distributor of AsureForce products in the Pacific region. With more than 20 years’ experience and 10,000 customers, Asure is recognised as a world leader in Time and Attendance.

To back up their market leading Time and Attendance solutions, iDt Group has the largest support network in Australasia, meaning that they can deliver timely support where their customers need it, when they need it. Their support team have the experience, training and equipment to provide helpdesk and onsite support and their support personnel are provided with all the latest support technologies to back up their commitment.  The iDt helpdesk is equipped with the latest in remote diagnostics, including a web based meeting centre that is used to provide remote support for their customers.

For more information go to www.idtgroup.com .