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New on demand courier service Zoom2u, launches in Sydney

Announcement posted by Bench PR 03 Sep 2014

Sydney, 3 September 2014: Zoom2u, a new on demand express courier service that can save customers up to 40 per cent launches in Sydney today. CEO Steve Orenstein, formerly founder and CEO at Connect2Field, has set up the business to shake up the courier industry.
The Zoom2u service delivers any parcel, within a 60km radius of Sydney’s CBD, in three hours and enables the customer to track and connect with the driver to find out exactly where their parcel is. Zoom2u can also be used to deliver online orders to customers within the day with its ecommerce integration.

“The eCommerce boom in Australia has meant people and businesses are ordering products online, but don’t want to wait days to receive their goods. Like taxis, the courier industry is ripe for disruption. Very little has been done to improve the customer experience, so I’ve set up Zoom2u to change that and respond to customer demand,” explains Mr. Orenstein.

Any individual or business can register online for Zoom2u or via the iPhone and Android app and nominate pick-up and delivery details.  Once the goods are picked up the customer is able to track where the courier is in real time and how long it will be until those goods arrive at their destination. When the job is complete a notification is sent via email or through the app. Customers then have the ability to rate the courier’s service out of five stars.

Mr. Orenstein is well-known for building successful Australian technology businesses. He launched his first business at just 19 years old and sold his last venture, Connect2Field, to American giant Fleetmatics (NYSE:FLTX) earlier this year.

“Our service is unique - we connect the customer with the courier in real time. Customers know where their courier is, exactly when they will arrive at destination and they can even call their courier if they need to. We’ve got law firms using Zoom2u to send important documents to their clients, telecom providers sending SIM cards to their customers as well as banks sending important documents,” he says.

Mr. Lachlan McKnight, CEO at LegalVision explains his company needed to send some important documents to be signed on the same day and contacted Zoom2u to help. “We’re an online business as well, so we’re pleased that we could manage the process online. We got delivery receipts on both pick up and drop which was extremely valuable knowing they had arrived safely and something we’d never get through a postal service. Zoom2u is also very competitively priced, so we’ll definitely be using the service again,” he enthuses.

Mr. Winston Wijeyeratne, Co-founder at Sleeping Duck based in Melbourne recently needed to deliver a mattress to a customer in Sydney. “We usually use interstate couriers who can give the day for delivery, but no details about the time the delivery will occur on that day. We had a customer who was not able to take a whole day off to receive the delivery. I found Zoom2u who told us exactly when it had been picked up and when it was going to be delivered to the customer. I was so impressed, and more importantly, so was the customer,” he says.

Zoom2u plans to launch in all major states of Australia by the end of this year and then take on the rest of the world. Zoom2u will be open in Melbourne and Brisbane by the end of September.

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About Zoom2u
Zoom2u provides cloud-based software to enable businesses and individuals to book a same day express courier service. It has quickly become the preferred cloud courier service in Sydney with plans to expand into Melbourne and Brisbane soon. Easy to use it works online or via iPhone and Android app and enables customers to track courier services in real time. CEO and Founder Steve Orenstein launched his first business at just 19 years old and sold his last venture, Connect2Field, to American giant Fleetmatics (NYSE:FLTX) earlier this year. For more information and case studies visit: http://www.zoom2u.com/

Media Enquiries
For more information, or to arrange an interview with Mr Steve Orenstein, please contact BENCH PR’s Kathryn Van Kuyk on 0414 726 958.