Graham Technology Appoints New Managing Director

Graham Technology has appointed Ross McGown as Managing Director of its Australian operation. The company provides Customer Relationship Management (CRM) solutions based on Business Process Management.

Mr McGown has moved from the companys headquarters in Scotland, where he had a global management and strategic role for 18 months.

His role is to continue to drive the growth that Graham Technology has achieved so far in Australia and ensure that the organisation becomes recognised as a key technology solutions provider.

His experience spans the range of activities in which Graham Technology is involved including advanced CPM/CRM software, interactive television, systems integration and consultancy.

Mr McGown, who has been a director of technology companies for a number of years, has also been heavily involved in high tech software development, media and computer game development. This experience has been built on the back of his experience with PricewaterhouseCoopers UK where he worked across a wide variety of sectors including media, technology, telcos, utilities, financial, heavy and light manufacturing and retail.

About Graham Technology
Graham Technology is the only provider of true, multi-channel customer-facing solutions that enable organisations to handle complex business processes and integration challenges.

With over 15 years of global experience in Financial Services, Retail, Utilities and Telcos, Graham Technology has 100 percent success record for delivering customer systems to companies such as MBF, Energex, British Telecom, Scottish Power, Prudential Bank, Allied Irish Bank, and Great Universal Stores.

Its flagship product, GT-X, provides a platform-independent framework for business processes to be rapidly developed, modified and deployed across multiple channels, with a strong focus on integration. The flexibility and scalability of this future-proof product allow business processes to be easily changed using GT-X as a platform for growth.

With a commitment of 30 percent investment in R&D, Graham Technology continues to push back the boundaries in the development of technological solutions.