Home Renovation Firm in Perth Refines Building Process to Perfection
Announcement posted by Next Level Extensions 27 Apr 2015
Provider of home extensions and second storey additions in Perth reveals how they have earned a 100% customer satisfaction record.
Perth, WA, 27 April 2015 - Home extensions and second storey additions have become very popular in Perth during the last decade. Perth residents are beginning to realise that they can have a larger and better home by improving or renovating their current home. More and more Australians are seeing this as a preferable alternative to selling their old home, building or buying a new one and then having to move.
Not only are they saving the time and energy that it takes to sell, buy and move, they are also saving money while adding value to their homes.
One of the more prolific home renovation providers in Perth is Next Level Extensions. Between owners Craig Johns and Allan Williams, award winning home improvement designer Max Sardi and other staff members, they have more than 70 years of experience providing home renovations in the Perth area.
According to Mr Johns, “When we started Next Level Extensions, we knew that we were going to settle for nothing less than 100% customer satisfaction. Everything that we have done before and do now is directed towards keeping that record spotless. We take customer service seriously and we take high quality design and workmanship seriously.”
As a firm that solicits constant customer feedback and uses it to improve their system, Next Level Extensions has done a lot to evolve their building process making it easier for them to provide 100% customer satisfaction. Their goals have always been to provide high quality design and workmanship with minimal intrusion into the client’s lifestyle.
Providing 100% Customer Satisfaction: How the Process Works
Next Level Extensions has a five step process that has 18 sub-processes. The result is that nothing is left to chance and the customer gets exactly what they want in the time that was quoted to them. The highlights are below.
Initial Contact
The initial contact starts when the customer contacts Next Level Extensions via telephone or an enquiry form on their website. The homeowner then receives a free consult from Mr Sardi. When the homeowner and Mr Sardi have agreed upon what the homeowner wants to accomplish, the customer is provided with an estimate of the cost.
Design Phase
The next step is to take measurements of the home. Mr Sardi uses the measurements and the information gathered in the initial discussion to draw up tentative plans. Once Mr Sardi and the homeowner come to an agreement, the homeowner is provided with a 3D perspective of the proposed project. Once the homeowner authorises the plans, a clear, concise contract is written out.
Approvals
Once the homeowner has approved the plans, Next Level Extensions begins work on the engineer’s drawings. These are followed by the final working drawings, the site survey and approvals by local statutory bodies.
Then, the home is ready for construction. Upon completion, Next Level Extensions provides four months of maintenance and a six year warranty.
Next Level Extensions offers home extensions and second storey additions in Perth. They feature more than 70 years of combined experience in providing home renovations to the Perth area. Bolstered by award winning home improvement designer Max Sardi, they have an unparalleled record for customer satisfaction. To learn more, call 1300 948 094 or visit their website: http://www.nextlevelextensions.com.au/.
Not only are they saving the time and energy that it takes to sell, buy and move, they are also saving money while adding value to their homes.
One of the more prolific home renovation providers in Perth is Next Level Extensions. Between owners Craig Johns and Allan Williams, award winning home improvement designer Max Sardi and other staff members, they have more than 70 years of experience providing home renovations in the Perth area.
According to Mr Johns, “When we started Next Level Extensions, we knew that we were going to settle for nothing less than 100% customer satisfaction. Everything that we have done before and do now is directed towards keeping that record spotless. We take customer service seriously and we take high quality design and workmanship seriously.”
As a firm that solicits constant customer feedback and uses it to improve their system, Next Level Extensions has done a lot to evolve their building process making it easier for them to provide 100% customer satisfaction. Their goals have always been to provide high quality design and workmanship with minimal intrusion into the client’s lifestyle.
Providing 100% Customer Satisfaction: How the Process Works
Next Level Extensions has a five step process that has 18 sub-processes. The result is that nothing is left to chance and the customer gets exactly what they want in the time that was quoted to them. The highlights are below.
Initial Contact
The initial contact starts when the customer contacts Next Level Extensions via telephone or an enquiry form on their website. The homeowner then receives a free consult from Mr Sardi. When the homeowner and Mr Sardi have agreed upon what the homeowner wants to accomplish, the customer is provided with an estimate of the cost.
Design Phase
The next step is to take measurements of the home. Mr Sardi uses the measurements and the information gathered in the initial discussion to draw up tentative plans. Once Mr Sardi and the homeowner come to an agreement, the homeowner is provided with a 3D perspective of the proposed project. Once the homeowner authorises the plans, a clear, concise contract is written out.
Approvals
Once the homeowner has approved the plans, Next Level Extensions begins work on the engineer’s drawings. These are followed by the final working drawings, the site survey and approvals by local statutory bodies.
Then, the home is ready for construction. Upon completion, Next Level Extensions provides four months of maintenance and a six year warranty.
Next Level Extensions offers home extensions and second storey additions in Perth. They feature more than 70 years of combined experience in providing home renovations to the Perth area. Bolstered by award winning home improvement designer Max Sardi, they have an unparalleled record for customer satisfaction. To learn more, call 1300 948 094 or visit their website: http://www.nextlevelextensions.com.au/.