Dentist in Perth: Patients Prefer Compassionate Dentistry
Announcement posted by 1300 Great Smile 05 Jun 2015
Dentist in Perth cites research, reveals why the model of compassionate dentistry is becoming more popular across Australia.
Perth, WA, 5 June 2015 - A trip to the dentist usually isn’t very high on most people’s list of preferred activities. However, having a great smile and good dental health is something everyone wants. At 1300 Great Smile, a local Perth dentistry firm, they are doing all they can to make visits to the dentist less intimidating and more relaxing.
Their business model is often called “compassionate dentistry.” They have a strong commitment to treating each patient as an individual and making sure nobody ever feels like they are “just a number.”
According to Dr Roy Sarmidi, a dentist for 1300 Great Smile, “Everyone connected with 1300 Great Smile genuinely cares for others. For a long time, we have solicited feedback from our patients to help us improve our quality of service. Whether we are handling negative feedback or positive feedback, it is nearly unanimous that patients want dentists and their office staffs to remember they are talking to a human being and not just a name or a number on a piece of paper.”
Dr Sarmidi continued, “From the moment a patient steps into the dental office, they should be greeted by friendly, approachable staff members and treated like they are the most important person in the world. We strive to make their experience as pain free and relaxing as possible. We know how intimidating a dentist office can be if the dentist and the staff don’t make a concerted effort to provide a relaxing, friendly environment. Our patients are important to us and we want to provide the highest quality of customer service possible.”
In 2012, a firm called BMC Health Services revived a study that took place from May 2005-March 2006. The study involved 847 patients and 22 dental offices in NSW. While the original study involved transitioning from restorative care to preventative care, there was a part of the data that went unnoticed by many because it was not part of the main objective of the study.
The data showed that patients prefer being treated with compassion and care. At that time, “old school” dentists practised the “drill, fill and extract” form of dentistry. They seemed to think that patients were on a “need to know” basis and wouldn’t provide much in the way of information, preferring instead to “drill and fill” teeth or extract them without informing them of other options.
The data found that patients preferred “new school” dentists who made their patients active participants in their own treatment plans. These plans included plenty of information, options and a program of preventative dentistry which taught them how to keep their teeth longer and prevent tooth decay with regular care.
Dr Sarmidi concluded, “We are happy to find a scientific study that proves what we knew all along: patients want dentists who genuinely care for their well-being and make them active partners in their treatment plans.”
1300 Great Smile are known for providing an extremely high level of dental care. They offer emergency dental care, pain free dentistry, pediatric dentistry and a program of preventative dentistry. They consider it their mission to provide compassionate dentistry which they describe as “people caring for people.” They are a multi dentist practice with two offices in the Perth area. To learn more, call 1300 GREAT SMILE or visit their website: http://www.1300greatsmile.com.au/.
Their business model is often called “compassionate dentistry.” They have a strong commitment to treating each patient as an individual and making sure nobody ever feels like they are “just a number.”
According to Dr Roy Sarmidi, a dentist for 1300 Great Smile, “Everyone connected with 1300 Great Smile genuinely cares for others. For a long time, we have solicited feedback from our patients to help us improve our quality of service. Whether we are handling negative feedback or positive feedback, it is nearly unanimous that patients want dentists and their office staffs to remember they are talking to a human being and not just a name or a number on a piece of paper.”
Dr Sarmidi continued, “From the moment a patient steps into the dental office, they should be greeted by friendly, approachable staff members and treated like they are the most important person in the world. We strive to make their experience as pain free and relaxing as possible. We know how intimidating a dentist office can be if the dentist and the staff don’t make a concerted effort to provide a relaxing, friendly environment. Our patients are important to us and we want to provide the highest quality of customer service possible.”
In 2012, a firm called BMC Health Services revived a study that took place from May 2005-March 2006. The study involved 847 patients and 22 dental offices in NSW. While the original study involved transitioning from restorative care to preventative care, there was a part of the data that went unnoticed by many because it was not part of the main objective of the study.
The data showed that patients prefer being treated with compassion and care. At that time, “old school” dentists practised the “drill, fill and extract” form of dentistry. They seemed to think that patients were on a “need to know” basis and wouldn’t provide much in the way of information, preferring instead to “drill and fill” teeth or extract them without informing them of other options.
The data found that patients preferred “new school” dentists who made their patients active participants in their own treatment plans. These plans included plenty of information, options and a program of preventative dentistry which taught them how to keep their teeth longer and prevent tooth decay with regular care.
Dr Sarmidi concluded, “We are happy to find a scientific study that proves what we knew all along: patients want dentists who genuinely care for their well-being and make them active partners in their treatment plans.”
1300 Great Smile are known for providing an extremely high level of dental care. They offer emergency dental care, pain free dentistry, pediatric dentistry and a program of preventative dentistry. They consider it their mission to provide compassionate dentistry which they describe as “people caring for people.” They are a multi dentist practice with two offices in the Perth area. To learn more, call 1300 GREAT SMILE or visit their website: http://www.1300greatsmile.com.au/.