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Equant implements IP VPN solution globally for 40 aviall sites under four-year, $7 million contract

Announcement posted by Equant 06 Nov 2003

Worlds largest independent distributor of new aviation parts has benefited from significantly improved network performance and reliability
Equant (NYSE: ENT) (Euronext Paris: EQU), a recognised industry leader in global data and IP services for multinational businesses, has implemented a fully managed IP VPN solution for Aviall (NYSE: AVL), the worlds largest independent distributor of new aviation parts.

Aviall represents some 215 manufacturers and distributes and markets parts to more than 17,000 general aviation operators and 300 airlines worldwide. Under a four-year, $7 million contract, Equant connected more than 40 Aviall sites worldwide, including the corporate headquarters and central warehouse in Dallas and multiple stocking locations in Australia, Canada, Hong Kong, New Zealand, Singapore, the Netherlands and the U.S. Aviall plans to employ a complete virtual call centre in 2004 and is currently piloting the solution at three sites.

Equant delivered in every way, said Joe Lacik, Avialls vice president for Information Services. From the global network to the desktop and server rollout worldwide, Equant provided total solution for our current needs and future growth. Equant committed to providing superior levels of support through every phase of the project from premium project management, to alleviating the pain of implementation to ongoing customer service management support.

Lacik added, The commitment is further strengthened by a senior level account team responsible for supporting all aspects of the relationship. Equant is truly committed to a long-term partnership with Aviall.

Avialls new IP VPN, based on MPLS (Multi-Protocol Label Switching) technology, replaced a slow and unreliable legacy network without convergence capabilities. Now, Aviall enjoys the following benefits:

A fully managed, high-speed network over which Aviall runs its data, IP, voice, and fax traffic simultaneously.
Five classes of service that permit prioritisation of Avialls mission-critical applications.
Service level agreements that guarantee network availability and transmission rates.
A convergence platform that supports Avialls plans for a virtual call centre.
Any-to-any connectivity that will facilitate the addition of sites and future expansion of the network.
It has been a great experience working with Aviall to develop the new IP VPN from the ground up, said Bruce W. Smith, head of Sales and Marketing, Equant North America. The teamwork between Equant and Aviall has been a classic case of two companies working together for the best possible solution. The Aviall network is now fully prepared for the future.

About Equant

Equant (NYSE: ENT) (Euronext Paris: EQU) is a recognised industry leader in global data and IP network and integration services for multinational businesses. The Equant network has unmatched seamless reach, connecting key business centres in 220 countries and territories, with local support in more than 165 countries. Building on more than 50 years of experience in data communications, Equant serves thousands of the worlds top companies with the industrys most extensive portfolio of managed network services, including the market-leading IP VPN used by 950 global businesses as of Oct. 1, 2003. Equant, a subsidiary of France Telecom, was named Best Global Carrier 2003 and Best Managed Service 2003 at the World Communication Awards and consistently leads industry surveys in corporate user satisfaction.

About Aviall
Aviall, Inc. (NYSE: AVL) is a leading solutions provider of aftermarket supply-chain management services for the aerospace, defence and marine industries. Aviall is comprised of two operating units. As the world's largest independent provider of new aerospace parts and related aftermarket services, the Aviall Services business unit markets and distributes products for over 215 manufacturers and offers approximately 300,000 catalog items from customer service centres located in North America, Europe, and Asia-Pacific. Aviall Services also offers a full line of aviation batteries, hoses, wheels and brakes, oxygen, and paint services. The Inventory Locator Service LLC (ILS) business unit, headquartered in Memphis, Tennessee, provides information and facilitates global eCommerce via its electronic marketplace to enable subscribers to buy and sell commercial parts, equipment and services as well as provides eBusiness Services to the Aviation, Marine and Defence industries. Additional information on Aviall is available via the Internet at www.aviall.com.
This release may contain projections or other forward-looking statements related to Equant that involve risks and uncertainties. Readers are cautioned that these statements are only predictions and may differ materially from actual future results or events. Readers are referred to the documents filed by Equant with the SEC, specifically the most recent filing on SEC Form 20-F, which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including, among other things, risks relating to Equants history of operating losses, the unpredictability of growth in Equants markets, changing technology, uncertain and changing regulatory restrictions, Equants international operations, dependence on suppliers, network security issues, competition, and volatility of Equants stock price and risks relating to the combination with Global One. All forward-looking statements are based on information available to Equant on the date hereof, and Equant assumes no obligation to update such statements.