CRM Online Announces Partnership with TrustSphere

Perth, Australia, 21st October 2015

CRM Online Australia announces a new partnership with TrustSphere to provide its SugarCRM and Salesforce.com clients access to high quality relationship analytics. TrustSphere insights will help their clients sell smarter, evaluate risk and maximise talent.

CRM Online & TrustSphere Partnership

“We are pleased to be partnering with CRM Online to bring our Relationship Analytics capabilities to SugarCRM as well as Salesforce.com customers. The expertise of the team at CRM Online will enable their customers to leverage fully their own organisation’s relationship networks. Many of these connections and contacts currently lie ‘hidden’ within their email and telephone systems. Working with CRM Online we enable clients to derive unique insights and deliver these insights directly into their CRM systems.” – Mark Padginton (Business Development Director, TrustSphere)

“We are excited about the opportunities and insights that TrustSphere will create for our clients as transparency for managers becomes increasingly important to understanding the level of relationships present between your client and employee interactions.” – Glenn Richmond (CEO, CRM Online Australia Pty Ltd)

About CRM Online

CRM Online leverages its 10 years of experience in the CRM industry to provide business process improvements for its clients. The Platinum SugarCRM and Registered Salesforce Partner works to implement and integrate CRMs with various other third party platforms to achieve enhanced end-to-end business solutions for its clients. CRM Online prides itself on its capability to use cloud technology to focus and create streamlined CRM and business automation platforms. CRM Online has been awarded SugarCRM most Accelerated Growth for Australia & New Zealand (2014) and the SugarCRM Regional Leader in APAC (2013).

About TrustSphere

TrustSphere is the recognised market leader in Relationship Analytics, having pioneered a next-generation approach to analysing both internal and external communication flows across an organisation, and then synthesising these to provide actionable insights. Clients who implement TrustSphere improve visibility and collaboration amongst customer and account teams. Improved collaboration leads to an increase in performance and productivity across multiple lines of business. Insights gained by using relationship analytics within CRM systems have a direct impact on both customer experience and business performance.

TrustSphere’s Awards & Industry Affiliations

• 2015 SugarCon Winner of ‘Rookie ISV of the Year’ and ‘Best in Class’;
• Recipient of Silver SITF Award for ‘Promising Tech Company’ in 2014;
• Partners and integrates seamlessly with both Salesforce and SugarCRM;
• Recognised market leader in Relationship Analytics.