Announcement posted by Jet Setter Car Rentals 11 Dec 2015
The founder and president of the company was quoted saying, “There is very stiff competition for the top spots in this industry. However, we remain dedicated to keep an edge when it comes to engaging our customers even as we seek to continue delivering better results than the competition as far as our customers’ expectations are concerned”.
Jet Setter Car Rentals has worked hard to continually measure and enhance every single aspect of the customer experience. Whether it is are dealing with reservations, written communication, face-to-face customer interactions, claims, billings or customer service calls; the company has created numerous interactive feedback systems that include online customer surveys so as to enhance or customer rental experience.
The company’s director had this to say, “We believe that consumer engagement and loyalty are the leading indicators of consumer behavior. This is why our main strategy continues to be ‘keeping the customer first’, this has enabled us to continue providing customers with a hassle-free rental experience and continue to deliver a profitable growth for the company.” He went on to say, “we are humbled by the fact that customers continue to rate us very highly and we therefore thank them and promise them our best service in all aspects of our interactions.”
Jet Setter Car Rentals has continued to earn very high marks in car rental surveys in all the four important areas: convenience and expertise, behavioral engagement of drivers, comprehensive pricing and discounts in addition to empathetic customer service and reputation. Jet Setter Car Rentals continues to be best cheap car rental Gold Coast car rental brand; it has maintained a long history of innovation in this industry and is ranked among the best brands when it comes to customer loyalty.
Contact Details
Suite 1, Corner of Lang Street and Golden Four Drive,
North Kirra
Queensland 4225
Ph: (07) 5536 8000
Website – www.jetsetter.com.au