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Mercator Expands Partnership With Siebel Systems And Enhances Support For Universal Application Network

Announcement posted by Mercator Software 25 Jul 2002

-Mercator Named Premier Partner in Siebel Alliance Program, Augmenting Proven Track Record of Industry-Specific Application Integration-
Mercator Software, today announced it has expanded its partnership with Siebel Systems to become a Premier Partner in the Siebel Alliance Program. Mercator will further enhance its support for Universal Application Network, the industry's first standards-based vendor-independent application integration solution.

Siebel Systems, the world's leading provider of eBusiness applications software, recently launched Universal Application Network in conjunction with industry-leading integration server vendors and systems integrators. Universal Application Network takes a standards-based, vendor-independent approach to the design and development of end-to-end business processes, which are executed by market-leading integration servers. In addition, these business processes are application independent and can be deployed across a diverse set of applications across multiple divisions and business units. The result is a vendor-independent architecture that dramatically reduces the need for customisation, minimises complexity, speeds deployment, and delivers a low total cost of ownership.

Mercator provides a robust, scalable, best-in-class integration technology that connects mission-critical business software applications and runs the standards-based business processes delivered by Universal Application Network. As part of the enhanced relationship, Mercator will develop its core technology to run the out-of-the-box, standards-based Universal Application Network business processes.

Siebel Systems and Mercator will jointly market and sell industry solutions that support Universal Application Network in select vertical markets where both companies enjoy a strong presence, including financial services, healthcare, government, manufacturing, retail, and distribution. Mercator's industry solutions, such as Mercator GSS for Financial Services and Mercator HIPAA for Healthcare, provide leading integration solutions for specific industry challenges such as straight through processing (STP) and HIPAA compliance.

Mercator's proven track record in Siebel eBusiness Applications integration and deep industry expertise, combined with Universal Application Network, will result in a powerful customer-centric solution that dramatically reduces the need for customisation, minimises complexity, speeds deployment, and delivers a low total cost of ownership. Siebel Systems provides an integrated family of eBusiness applications software, enabling multichannel sales, marketing, and customer service systems to be deployed over the Web, in call centres, in the field, through reseller channels, and across retail and dealer networks.

Jeff Scheel, Vice President and General Manager, Alliances, at Siebel Systems, said: "Mercator offers a world-renowned integration broker and is a proven leader in the vertical space, offering solutions to meet the unique integration challenges of specific industries. With Siebel Systems' market leadership in CRM, Mercator and Siebel Systems will offer customers the benefit of faster deployments, greater IT efficiency, and immediate ROI."

Mercator's General Manager, Nathan Bray, said: "We are strengthening our alliance with Siebel Systems following a previous announcement of support for Universal Application Network. We are delighted to be an integral part of this exciting new chapter in integration and pleased to be able to offer joint industry solutions in support of Universal Application Network to our mutual customers in select vertical markets."

Global customers will benefit from this alliance through the availability of an integration solution that yields business processes that are tailored to the financial services, healthcare, government, manufacturing, retail, and distribution industries and enables a best-of-breed software acquisition strategy.

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About Mercator
Mercator Software's intelligent business integration solutions unify any internal operations and connect them with partners and customers while leveraging current technology investments. Over 7,000 businesses, including more than 1,100 enterprise customers in financial services, healthcare, utilities, manufacturing, retail, and distribution, use Mercator software to maximize their performance. Additional information about Mercator (Nasdaq: MCTR) may be found at www.mercator.com.
Mercator is a registered trademark of Mercator Software, Inc.