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Microsoft enterprise service expert joins fast growing Australian cloud technology company, FirstWave Cloud Technology

Announcement posted by FirstWave Cloud Technology 12 May 2016

FirstWave Cloud Technology, a leading Australian cloud security company, has recruited former Director of Microsoft Global Practices, John-Paul Burgess, to build professional services and local support.

The increased deployment of FirstWave’s unique cloud analytics and content security platforms through enterprises in Australia has required rapid upscaling of this division.

Since 2007, FirstWave Cloud Technology has provided cloud security gateway solutions to Telstra Enterprise and Government customers. 

“I am excited to be joining an innovative Australian cloud technology company with huge growth potential. Cloud technology services is in high demand and I look forward to consolidating and building Australia’s best cloud service and support team right here in Australia”, said John-Paul. 

As part of the rapid demand for cloud based security solutions, FirstWave Cloud Technology is beefing up their service and support teams to ensure they can meet this expanded work load both here and in Asia.

“John-Paul brings local and regional services experience that will allow us to rapidly deploy, and importantly, locally support our growing cloud platforms with major enterprise and government customers”, said Steve O’Brien, Managing Director, FirstWave Cloud Technology.

About FirstWave Cloud Technology

FirstWave Cloud Technology was born in the early 2000’s and first delivered Security as a Service (SaaS) in 2004 in a form similar to what we call “cloud” today. FirstWave started its journey with a significant focus and investment in research and development with a vision to build a more secure, more accessible intelligence portal designed to quickly adapt to changing threat landscapes.

FirstWave’s rich R & D heritage has led to innovation being at the core of the company’s DNA and as a result the company has realised its original vision through the delivery of its security and analytics Cloud Service Framework (CSF). Designed to deliver on a global scale, the CSF offers a low latency, fast deployment cloud security intelligence solution for business, enterprise and government.  

FirstWave Cloud Technology provides cloud content security solutions to Telstra customers, including some of Australia’s largest enterprises and Federal Government departments. 

About John-Paul Burgess

John-Paul Burgess has more than 20 years of IT services industry experience building and leading teams in professional and customer services across ANZ and Asia in companies such as NCR and Microsoft. 

Some of John-Paul’s career highlights include: building a security practice of more than 40 consultants and architects for e-Secure in NSW over an 18-month period during the late 1990s; Regional Professional Services Director for NCR, leading a team of over 70 Cisco and Microsoft engineers, consultants and project managers throughout Asia Pacific Japan; member of Consulting Services Leadership Team for Microsoft ANZ, doubling services revenue over two years; and Regional Director for Microsoft Global Practices in Asia Pacific Japan, leading a team of Small and Medium Enterprises throughout Asia.