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E.piphany Builds Momentum In Australia

Announcement posted by E.piphany 16 Jul 2002

Showcasing a growing list of vertically diverse customers and several distinguished corporate accolades, E.piphany today highlighted significant company milestones in Australia. Industry leaders such as ENERGEX, Suncorp Metway, Video Ezy, Racing Victoria, and Informatel have all chosen the E.piphany solution, spanning E.piphany's software throughout the financial, insurance, leisure, utility and retail sectors.
The company's success in securing key customers since it launched operations in Australia in July 2000 has prompted the expansion into the Asia Pacific region during the two-year period. Offices in the region include Sydney, Melbourne, Singapore and Korea.
E.piphany was placed as the "sole" leader by industry analyst, Garnter, in its E-Marketing Magic Quadrant for the second consecutive report, retained its leader quadrant status in the Customer Relationship Optimisation (CRO) Magic Quadrant, and achieved leader quadrant placement in the new CRM Analytics Magic Quadrant. The company continues to leverage its global relationships with Accenture, Deloitte Consulting, KPMG Consulting, and PricewaterhouseCoopers Consulting, to support its customers and prospects throughout the region.
In March 2002, E.piphany launched its latest offering - E.6(tm) - a complete suite of Smart CRM applications built on the industry's most advanced architecture to meet the needs of the largest global enterprises. E.piphany E.6 delivers hundreds of new features across its marketing, sales, service and analytic applications, as well as a common Java 2 Enterprise Edition(tm) (J2EE) application platform that represents the most advanced Web-based application architecture.
In addition to the impressive analyst rankings and customer wins, E.piphany has also been the recipient of several key awards for its product suite and has also received recognition as a leading CRM company. These include top rankings in the July Forrester Research Marketing Automation TechRankings(tm), and 'Product of the Year' from both Customer Interaction Solutions and Call Centre Magazines. Forbes magazine also rated E.piphany as one of the best CRM companies and the third most dynamic Internet company in August 2001.
"Since opening our Australian office in 2000, we have grown enormously throughout the region," said Chris Ciauri, vice president and general manager, E.piphany Asia Pacific. "Australia is a very important market for E.piphany and we continue to develop our presence throughout Australia and look forward to building on our current momentum and strengthening our market position" Ciauri emphasised.
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About E.piphany
E.piphany provides Smart CRM(tm) solutions for the largest global enterprises. The company's integrated CRM suite, E.piphany E.6, is driven by real-time intelligence to enable global businesses to better understand their customers and take the optimal action to improve customer satisfaction, increase revenue and reduce costs. E.piphany's Smart CRM system is built on the industry's most advanced, Web-based, CRM platform, resulting in fast and easy deployment and adoption. Leading companies, including more than 35% of the Fortune 100, use E.piphany products to enhance their customers' experience, enable organisational effectiveness and drive value. With worldwide headquarters in San Mateo, California, E.piphany has regional operations and offices throughout North America, Asia Pacific, Europe, Japan and Latin America.
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