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Ipswich’s home care angel

Announcement posted by zanthii communications 19 Apr 2017

Following the call by Community Legal Centres Queensland for new laws to protect older residents against elder abuse, local carer Angel Potts is on a mission to change the state of aged care provided within the Ipswich community.

Since starting her career as an aged care nurse, Angel has noticed extreme mistreatment, exploitation and a lack of compassion within the aged care community.

Growing up, Angel was told by some teachers she would never amount to anything, so she knows all too well what it’s like to experience discrimination, simply based on age.

“Age is not a disability, and it’s high time we stopped treating it like one,” she said.

Upon taking up her current role as a Community Care business partner at Envigor Private Home Care, Angel has vowed to do things differently, and she’s determined to allow her clients to live with independence and dignity.

Envigor Ipswich is all about offering a personal, client-focused private home care service including home and personal care, Dementia care, nursing care, palliative care, and short-term care.

Angel has been with Envigor for more than two years, and when asked what makes her job different from any other aged care position she has held, Angel said that at Envigor she and her team are allowed the opportunity to personally understand the individual needs of each and every client, and this is what sets Envigor apart.

“Our core values are integrity, caring, family and team – and that says it all,” said Angel.

Envigor also caps its administration fees at only 10 percent, meaning there is more money left from Government care package allowances to spend toward actual hours of care.

“Being a smaller, locally-owned service provider means our team can fit in with our clients’ lives and schedules – not the other way around.”

“As a client, you get to dictate the kind of services you want, and how often you would like them – services range from one hour to twenty-four hour care.”

“I get satisfaction from helping and advocating for people who sometimes go unseen or unheard.”

“There’s no great secret to providing great care, you simply treat a person with the respect and dignity they deserve.”

To learn more about Envigor Ipswich, phone Angel Potts on 0410 760 661 or email apotts@envigor.com.au.

Or you can visit the Envigor website here: http://www.envigor.com.au.