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Envigor Home Care supports Ipswich WWII survivor

Announcement posted by zanthii communications 12 Jun 2017

Doreen Rice, 82, hasn’t had an easy ride in life. At age five, she and her brother and sister were evacuated from their Chatham Kent, United Kingdom residence during WWII in order to keep them safe from the war.

She speaks of making the trip to the train station with a gas mask over her shoulder, and a teddy bear in her hand.

Four years of her life were then spent apart from her parents and siblings, only receiving bi-yearly visits from her mother, due to the difficulty and costs involved.

Now a resident of Ipswich, Doreen recently made the change to Envigor Home Care in February 2017, after becoming restless with her previous provider.

The change was made easy for her, thanks to the help of Envigor's Ipswich East Community Care Business Partner, Linda Marsden.

During Doreen's initial consultation with Linda concerning the switch to Envigor, Doreen spoke highly of Linda’s questions about her lifestyle requirements and support needs.

“Linda asked what I wanted and needed, she listened,” said Doreen.

Happy with the level of personalised care, Doreen now feels like she’s in control of all the arrangements concerning her welfare.

She feels comfortable giving directions to the caregivers who visit her home, and in turn has things done exactly the way she wants them.

“The staff members are very polite and accommodating,” said Doreen.

“Linda is so helpful, and such a cheerful lady. This experience has been a blessing, she’s so obliging and always has a smile on her face.”

When asked about the difference between Envigor and her previous provider, Doreen commented on the level of common sense possessed by her current caregivers.

“They clean what I need cleaned, when I need it cleaned. They’ve helped take down my lace curtains so I could wash them, then put them back up for me.

Doreen was accepted in to nursing college at the age of 17, spending five years living at the college's on-site accommodation, adhering to the strict rules expected of students.

In 1956, when Doreen was 22, she married her beloved husband, Norman Rice. Norman was a solider in the Royal Engineers, British Army.

Doreen and Norman gave birth to a daughter and son, and moved to Australia in 1971 to continue their journey.

Doreen’s husband sadly passed away in 2013, and life has been difficult without her life partner by her side.

Currently Doreen is writing her memoirs and spends her time researching her family history, making cards, and following her passion of art.

“I keep busy and I very much appreciate the support I receive from Envigor,” said Doreen.

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Joanne Rahn
Director
zanthii communications
Phone: 0402 148 334
Email: joanne@zanthii.com
Facebook: http://www.facebook.com/zanthiiau