MERCURY ANNOUNCES MERCURY MANAGED SERVICES FOR SAP NETWEAVER
Announcement posted by Mercury Pty Ltd 19 May 2005
Mercury Interactive Corporation (NASDAQ: MERQ), the global leader in business technology optimization (BTO), has announced Mercury Managed Services for the SAP NetWeaver platform. The managed service offering enables customers to use hosted Mercury Performance Center and Mercury Business Availability Center solutions to proactively manage end-to-end performance for custom SAP NetWeaver solutions, without investing in any additional infrastructure.
Mercury Managed Services for SAP NetWeaver enables customers to address the challenges of managing performance and ensuring high-quality end-user experience for enterprise deployments serving thousands of users. SAP customers can use the Mercury Managed Services offering to;
Validate end-to-end performance and scalability of automated business processes;
Identify, diagnose and resolve performance issues such as those created by customizations, third-party integrations, and infrastructure changes; and
Proactively manage business-centric service levels from an end-user perspective.
This offering enables SAP customers to work with Mercury Managed Services professionals to help manage their SAP NetWeaver solutions from a lifecycle perspective. Customers can use Mercury Performance Center to conduct load-testing, performance tuning, capacity planning, and pre-production diagnostics for their SAP NetWeaver solution deployments. Customers can also use Mercury Business Availability Center for service level management, configuration management, application mapping, production application diagnostics, and system availability management.
"Approaching manageability from a lifecycle perspective has become key as companies deploy their mission-critical applications within increasingly complex environments," said Cameron Haight, research vice president, Gartner, Inc. "Companies seeking to maximize the performance and availability of these applications will implement processes to coordinate the efforts of their development, quality assurance and production monitoring organizations."
A typical engagement begins with Mercury professionals helping to identify customer business objectives, service level agreements and operational level agreements for their SAP NetWeaver solution deployments. Mercury Managed Services teams will then help create and execute application tests, analyze the results, and tune applications to meet the business objectives. Once applications are tuned and migrated into production, Mercury will help customers monitor applications and the end-user experience to ensure that business requirements continue to be met.
Adoption of the SAP NetWeaver platform is on the rise and Mercury is committed to help customers who are deploying their business-critical applications on the SAP NetWeaver platform, said David Reichman vice president of products, business solutions at Mercury. Mercury Managed Services provides SAP customers instant access to our years of expertise optimizing application performance in heterogeneous environments.
The Mercury Managed Services offering for SAP NetWeaver is available today and is complementary to the previously announced Mercury Performance Optimization Service for SAP NetWeaver and the SAP Go Live Check Service.
MERCURY MANAGED SERVICES
Mercury Managed Services provides Mercury products as a hosted service through the Internet. As part of the service, Mercury deploys a team of experts to help customers remotely manage the performance and availability of business-critical ERP, CRM, and custom applications. On average, Mercury Managed Services can help customers achieve initial time to value on their IT initiatives in weeks or even days. Mercury Managed Services currently serves more than 500 customers in the United States, Europe, and Asia Pacific regions.
MERCURY AND SAP
Mercury and SAP have worked together since the mid-1990s. As an SAP Software Partner, Mercury has developed a set of BTO offerings specifically designed to help optimize the quality, performance and scalability of SAP solutions. Mercury products, such as Mercury WinRunner; Mercury QuickTest Professional; and Mercury LoadRunner have been integration certified by SAP. SAP certification helps assure customers that the interfaces between Mercury products and SAP solutions are reliable and seamless. In February 2005, Mercury announced a multi-year commitment with SAP AG to offer Mercury LoadRunner, the industrys leading performance optimization product, as part of the SAP Go Live Check Service for customers of SAP NetWeaver. In addition, Mercury provides a best practices workshop for performance testing, functional testing and test management of highly customized or rapidly changing business processes as part of the SAP NetWeaver Service Select for Enterprise Portal.
ABOUT MERCURY
Mercury Interactive Corporation (NASDAQ: MERQ), the global leader in business technology optimization (BTO), is committed to helping customers optimize the business value of information technology. Founded in 1989, Mercury conducts business worldwide and is one of the fastest growing enterprise software companies today. Mercury provides software and services for IT Governance, Application Delivery, and Application Management. Customers worldwide rely on Mercury offerings to govern the priorities, processes and people of IT and test and manage the quality and performance of business-critical applications. Mercury BTO offerings are complemented by technologies and services from global business partners. For more information, please visit www.mercury.com.
Mercury Managed Services for SAP NetWeaver enables customers to address the challenges of managing performance and ensuring high-quality end-user experience for enterprise deployments serving thousands of users. SAP customers can use the Mercury Managed Services offering to;
Validate end-to-end performance and scalability of automated business processes;
Identify, diagnose and resolve performance issues such as those created by customizations, third-party integrations, and infrastructure changes; and
Proactively manage business-centric service levels from an end-user perspective.
This offering enables SAP customers to work with Mercury Managed Services professionals to help manage their SAP NetWeaver solutions from a lifecycle perspective. Customers can use Mercury Performance Center to conduct load-testing, performance tuning, capacity planning, and pre-production diagnostics for their SAP NetWeaver solution deployments. Customers can also use Mercury Business Availability Center for service level management, configuration management, application mapping, production application diagnostics, and system availability management.
"Approaching manageability from a lifecycle perspective has become key as companies deploy their mission-critical applications within increasingly complex environments," said Cameron Haight, research vice president, Gartner, Inc. "Companies seeking to maximize the performance and availability of these applications will implement processes to coordinate the efforts of their development, quality assurance and production monitoring organizations."
A typical engagement begins with Mercury professionals helping to identify customer business objectives, service level agreements and operational level agreements for their SAP NetWeaver solution deployments. Mercury Managed Services teams will then help create and execute application tests, analyze the results, and tune applications to meet the business objectives. Once applications are tuned and migrated into production, Mercury will help customers monitor applications and the end-user experience to ensure that business requirements continue to be met.
Adoption of the SAP NetWeaver platform is on the rise and Mercury is committed to help customers who are deploying their business-critical applications on the SAP NetWeaver platform, said David Reichman vice president of products, business solutions at Mercury. Mercury Managed Services provides SAP customers instant access to our years of expertise optimizing application performance in heterogeneous environments.
The Mercury Managed Services offering for SAP NetWeaver is available today and is complementary to the previously announced Mercury Performance Optimization Service for SAP NetWeaver and the SAP Go Live Check Service.
MERCURY MANAGED SERVICES
Mercury Managed Services provides Mercury products as a hosted service through the Internet. As part of the service, Mercury deploys a team of experts to help customers remotely manage the performance and availability of business-critical ERP, CRM, and custom applications. On average, Mercury Managed Services can help customers achieve initial time to value on their IT initiatives in weeks or even days. Mercury Managed Services currently serves more than 500 customers in the United States, Europe, and Asia Pacific regions.
MERCURY AND SAP
Mercury and SAP have worked together since the mid-1990s. As an SAP Software Partner, Mercury has developed a set of BTO offerings specifically designed to help optimize the quality, performance and scalability of SAP solutions. Mercury products, such as Mercury WinRunner; Mercury QuickTest Professional; and Mercury LoadRunner have been integration certified by SAP. SAP certification helps assure customers that the interfaces between Mercury products and SAP solutions are reliable and seamless. In February 2005, Mercury announced a multi-year commitment with SAP AG to offer Mercury LoadRunner, the industrys leading performance optimization product, as part of the SAP Go Live Check Service for customers of SAP NetWeaver. In addition, Mercury provides a best practices workshop for performance testing, functional testing and test management of highly customized or rapidly changing business processes as part of the SAP NetWeaver Service Select for Enterprise Portal.
ABOUT MERCURY
Mercury Interactive Corporation (NASDAQ: MERQ), the global leader in business technology optimization (BTO), is committed to helping customers optimize the business value of information technology. Founded in 1989, Mercury conducts business worldwide and is one of the fastest growing enterprise software companies today. Mercury provides software and services for IT Governance, Application Delivery, and Application Management. Customers worldwide rely on Mercury offerings to govern the priorities, processes and people of IT and test and manage the quality and performance of business-critical applications. Mercury BTO offerings are complemented by technologies and services from global business partners. For more information, please visit www.mercury.com.