E.piphany Achieves Market Leadership Status For CRM Suite
Announcement posted by E.piphany 07 May 2002
E.piphany (Nasdaq: EPNY), a provider of SmartCRM, today announced that it has been ranked as a market leader in META Groups recently released METAspectrumSM for Customer Relationship Management (CRM) Application Suites. META Group (Nasdaq: METG) is a leading research and consulting firm that focuses on information technology and business transformation strategies.
We are proud to receive this recognition from a leading industry analyst firm, said Roger Siboni, president and CEO of E.piphany. The META Group report distinguishes our technology as one of the most comprehensive CRM offerings available.
The new METAspectrum evaluation provides an objective assessment of companies providing software, infrastructure, and services used to manage customer relationships. METAspectrum ratings are based on a rigorous process that leverages multiple input sources including primary end-user research, vendor surveys and interviews, secondary source analysis, overall market data, financial data, and industry-wide best practices to provide companies with a fair evaluation of supplier strengths and weakness and a complete view into each vendors relative leadership position.
The CRM Application Suites METAspectrum is a comprehensive assessment of the CRM space, said Steve Bonadio, senior program director, META Group. Vendors were included in the analysis based on their adherence to META Groups industry standard CRM ecosystem model and are rated across dozens of strategic performance and presence criteria. We expect the CRM Application Suites METAspectrum to dramatically improve an organizations ability to effectively map their unique requirements to CRM software solutions.
About E.piphany
E.piphany provides Smart CRM solutions for the largest global enterprises. The companys integrated CRM suite, E.piphany E.6, is driven by real-time intelligence to enable global businesses to better understand their customers and take the optimal action to improve customer satisfaction, increase revenue and reduce costs. E.piphanys Smart CRM system is built on the industrys most advanced, Web-based, CRM platform, resulting in fast and easy deployment and adoption. Leading companies, including more than 35% of the Fortune 100, use E.piphany products to enhance their customers experience, enable organizational effectiveness and drive value. With worldwide headquarters in San Mateo, California, E.piphany has regional operations and offices throughout North America, Asia Pacific, Europe, Japan and Latin America.
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E.piphany, E.6, Smart CRM and the E.piphany logo are trademarks of E.piphany, Inc. All other trademarks are the property of their respective owners.
We are proud to receive this recognition from a leading industry analyst firm, said Roger Siboni, president and CEO of E.piphany. The META Group report distinguishes our technology as one of the most comprehensive CRM offerings available.
The new METAspectrum evaluation provides an objective assessment of companies providing software, infrastructure, and services used to manage customer relationships. METAspectrum ratings are based on a rigorous process that leverages multiple input sources including primary end-user research, vendor surveys and interviews, secondary source analysis, overall market data, financial data, and industry-wide best practices to provide companies with a fair evaluation of supplier strengths and weakness and a complete view into each vendors relative leadership position.
The CRM Application Suites METAspectrum is a comprehensive assessment of the CRM space, said Steve Bonadio, senior program director, META Group. Vendors were included in the analysis based on their adherence to META Groups industry standard CRM ecosystem model and are rated across dozens of strategic performance and presence criteria. We expect the CRM Application Suites METAspectrum to dramatically improve an organizations ability to effectively map their unique requirements to CRM software solutions.
About E.piphany
E.piphany provides Smart CRM solutions for the largest global enterprises. The companys integrated CRM suite, E.piphany E.6, is driven by real-time intelligence to enable global businesses to better understand their customers and take the optimal action to improve customer satisfaction, increase revenue and reduce costs. E.piphanys Smart CRM system is built on the industrys most advanced, Web-based, CRM platform, resulting in fast and easy deployment and adoption. Leading companies, including more than 35% of the Fortune 100, use E.piphany products to enhance their customers experience, enable organizational effectiveness and drive value. With worldwide headquarters in San Mateo, California, E.piphany has regional operations and offices throughout North America, Asia Pacific, Europe, Japan and Latin America.
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E.piphany, E.6, Smart CRM and the E.piphany logo are trademarks of E.piphany, Inc. All other trademarks are the property of their respective owners.