Information Builders Reports Strong Q1 2018 Performance
Announcement posted by Information Builders 18 May 2018
New York, NY, May 16, 2018 – Information Builders, a leader in business intelligence (BI), analytics, and data management solutions, today announced strong Q1 2018 performance. Building on momentum generated in Q4 2017 from a new strategic direction centered on the combined strengths and scalability of its data management and analytics platforms, and driven by the appointment of Chief Operating Officer Frank J. Vella, the company achieved significant growth and increased its customer base worldwide. Information Builders also further expanded its senior leadership team with two new appointments and earned industry recognition for its ongoing innovation and exceptional customer service.
Financial Performance
For Q1 2018, Information Builders reported software sales were up 74 percent year over year, as more organizations worldwide turned to the company’s award-winning solutions to achieve actionable analytics at scale, backed by trusted data. The company boosted sales across North America, EMEA, and Asia, attracting net new business and expanding some of the industry’s largest BI and analytics deployments around the globe.
Customer Wins
Information Builders increased the number of new customers signed in Q1 by 73 percent year over year, expanding its footprint in multiple industries. Some of the organizations that the company welcomed to its global client roster include City of Burlington, Community Care of North Carolina, Noventis, Unipro Food Service, and WL Plastics Corporation.
Customer Retention
With comprehensive education, professional services, and technical support programs to transform the customer experience across every touchpoint, Information Builders achieved a 94 percent customer retention rate in 2017. The company, a recognized leader in the industry for high-touch service and commitment to customer success, is doubling down on its charter to strengthen customer retention and increase recurring revenue through high satisfaction and focus on business outcomes.
Industry Accolades
Information Builders was honored as a Silver Winner in the Stevie® Awards for Sales and Customer Service category of Customer Service Department of the Year and named 2018 Best Enterprise Software Company by G2 Crowd. The company also earned two Technology Innovation Awards from Dresner Advisory Services – Excellence in Internet of Things (IoT) Intelligence and Advanced and Predictive Analytics.
Additionally, three Information Builders’ customers received tributes for their data and analytics implementations. Michigan State Police, St. Luke’s University Health Network, and United Way Worldwide were honored with Digital Edge 50 Awards at IDG’s AGENDA18 in March.
Executive Appointments
The company continued to augment its leadership team with new appointments in Q1. Brian Doheny has joined the company as vice president of Global Business Development. Previously, he served as vice president of Sales, U.S. East, at Hewlett Packard Enterprise. Earlier in his career, Doheny served as vice president of the Americas at LANDesk and Altiris as well as senior vice president of Worldwide Sales, User Workspace, at Dell.
In addition, Information Builders has promoted Brian Joynt to senior vice president, International. In this role, Brian will be based in the EMEA region and have responsibility for EMEA and Canadian operations. Joynt has held numerous positions throughout his 25-year tenure at Information Builders most recently serving as vice president and general manager, Canada.
Frank J. Vella, chief operations officer, Information Builders, said:
“We generated significant momentum in Q1 and made operational changes, which strengthened our market presence and strategically positioned the company for future growth. Our performance is a testament to our ongoing innovation, unwavering commitment to providing the industry’s highest level of service, and the business value our customers are deriving from our data and analytics solutions each day. The Q1 achievements are a great springboard for this quarter and our upcoming Summit User Conference in May.”
Visit our website to learn more about Information Builders’ solutions and how the company helps other organizations propel forward.
About Information Builders
Information Builders provides the industry’s most scalable software solutions for data management and analytics. We help organizations operationalize and monetize their data through insights that drive action. Our integrated platform for business intelligence (BI), analytics, data integration, and data quality, combined with our proven expertise, delivers value faster, with less risk. We believe data and analytics are the drivers of digital transformation, and we’re on a mission to help our customers capitalize on new opportunities in the connected world. Information Builders is headquartered in New York, NY, with global offices, and remains one of the largest privately held companies in the industry. Visit us at informationbuilders.com, follow us on Twitter at @infobldrs, like us on Facebook, and visit our LinkedIn page.