Diebold Nixdorf introduces integrated digital onboarding service for leading bank in Middle East
Announcement posted by Filtered Media | telling your story, brilliantly 04 Jul 2018
Australian banks can benefit too from multi-functional interactive terminals that enable access to branch services beyond banking hours
“You still have to meet all requirements to set up an account, but now you can do this through a digital kiosk, at 6am on a Sunday morning without stepping foot into a branch, if you so choose.
“We’re honoured to be working with leading banking partners such as Emirates NBD to collaboratively innovate to introduce a complete digital customer onboarding solution, and help empower the bank's digital transformation journey.
“We look forward to strategically partnering with leading Australian banks to deliver our standard portfolio of solutions and also develop customised solutions that fit their current-state and future-state needs while ensuring they meet local certification requirements,” Marks said.
About Emirates NBD
Emirates NBD is a leading banking Group in the region. As at 31st March 2018, total assets were AED 475.6 Billion, (equivalent to approx. USD 129.4 Billion). The Group has a significant retail banking franchise in the UAE and is a key participant in the global digital banking industry, with over 90 per cent of all financial transactions and requests conducted outside of its branches. The bank was declared the Most Innovative Financial Services Organization of the Year at the 2017 BAI Global Innovation Awards.
The bank currently has 228 branches and 1057 ATMs and SDMs in the UAE and overseas and a large social media following, being the only bank in the Middle East ranked among the top 20 in the ‘Power 100 Social Media Rankings’, compiled by The Financial Brand. It is a major player in the UAE corporate and retail banking arena and has strong Islamic Banking, Global Markets & Treasury, Investment Banking, Private Banking, Asset Management and Brokerage operations.
The Group has operations in the UAE, Egypt, the Kingdom of Saudi Arabia, India, Singapore, the United Kingdom and representative offices in China and Indonesia.
The Group is an active participant and supporter of the UAE’s main development and community initiatives, in close alignment with the UAE government’s strategies, including financial literacy and advocacy for inclusion of People with Disabilities under its #TogetherLimitless platform. Emirates NBD Group is an Official Premier Partner of Expo 2020 Dubai. For more information, please visit: www.emiratesnbd.com
About Diebold Nixdorf
Diebold Nixdorf, Incorporated (NYSE:DBD) is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape. The company has a presence in more than 130 countries with approximately 23,000 employees worldwide. Visit www.DieboldNixdorf.com for more information.
SYDNEY, Australia – Diebold Nixdorf, a world leader in driving connected commerce, has partnered with Emirates NBD, a leading bank in the Middle East, to bring banking consumers the region's first integrated, digital kiosk. The device, which is suitable for banks around the world including in Australia, will allow customers to sign up for new products and access a variety of bank services.
Functioning like a mini-branch that is open beyond normal banking hours any day of the week, Emirates NBD EasyHub is enabled by Diebold Nixdorf's Vynamic™ Connection Points, a flexible, multi-vendor self-service software allowing the implementation of customised applications. EasyHub will offer customers a self-service banking experience aided by a video banker who guides them via onscreen instructions and step-by-step assistance.
EasyHub will enable individual customers to open accounts of their choice and instantly obtain a personalised debit card. Customers can conduct all routine teller services, such as cash deposit and withdrawal, check cashing and deposits, and internal fund transfers. Additionally, customers can carry out a variety of banking services, such as updating personal details, requesting a checkbook or authenticated statements and even applying for a personal loan, without having to wait at a bank counter.
The innovative solution comes equipped with a debit card dispenser, biometric signature pad, an A4 document scanner and statement printer, a specialised ID card reader, a cash recycler and coin dispenser as well as a near field communication receiver for contactless transactions.
This technology presents an exciting opportunity to implement a similar digital customer onboarding solution for Australian banks and their customers.
Commenting on the 51st birthday of ATMs that was celebrated recently on 27 June 2018, Jon Marks, Vice President & Managing Director, Australia and New Zealand, Diebold Nixdorf said, “Diebold Nixdorf is proud to be part of the next evolution of ATMs, by providing technology to banks that enable on the spot client activity, allowing a customer to go from being completely ‘unbanked’ to being completely ‘banked’.
Functioning like a mini-branch that is open beyond normal banking hours any day of the week, Emirates NBD EasyHub is enabled by Diebold Nixdorf's Vynamic™ Connection Points, a flexible, multi-vendor self-service software allowing the implementation of customised applications. EasyHub will offer customers a self-service banking experience aided by a video banker who guides them via onscreen instructions and step-by-step assistance.
EasyHub will enable individual customers to open accounts of their choice and instantly obtain a personalised debit card. Customers can conduct all routine teller services, such as cash deposit and withdrawal, check cashing and deposits, and internal fund transfers. Additionally, customers can carry out a variety of banking services, such as updating personal details, requesting a checkbook or authenticated statements and even applying for a personal loan, without having to wait at a bank counter.
The innovative solution comes equipped with a debit card dispenser, biometric signature pad, an A4 document scanner and statement printer, a specialised ID card reader, a cash recycler and coin dispenser as well as a near field communication receiver for contactless transactions.
This technology presents an exciting opportunity to implement a similar digital customer onboarding solution for Australian banks and their customers.
Commenting on the 51st birthday of ATMs that was celebrated recently on 27 June 2018, Jon Marks, Vice President & Managing Director, Australia and New Zealand, Diebold Nixdorf said, “Diebold Nixdorf is proud to be part of the next evolution of ATMs, by providing technology to banks that enable on the spot client activity, allowing a customer to go from being completely ‘unbanked’ to being completely ‘banked’.
“You still have to meet all requirements to set up an account, but now you can do this through a digital kiosk, at 6am on a Sunday morning without stepping foot into a branch, if you so choose.
“We’re honoured to be working with leading banking partners such as Emirates NBD to collaboratively innovate to introduce a complete digital customer onboarding solution, and help empower the bank's digital transformation journey.
“We look forward to strategically partnering with leading Australian banks to deliver our standard portfolio of solutions and also develop customised solutions that fit their current-state and future-state needs while ensuring they meet local certification requirements,” Marks said.
About Emirates NBD
Emirates NBD is a leading banking Group in the region. As at 31st March 2018, total assets were AED 475.6 Billion, (equivalent to approx. USD 129.4 Billion). The Group has a significant retail banking franchise in the UAE and is a key participant in the global digital banking industry, with over 90 per cent of all financial transactions and requests conducted outside of its branches. The bank was declared the Most Innovative Financial Services Organization of the Year at the 2017 BAI Global Innovation Awards.
The bank currently has 228 branches and 1057 ATMs and SDMs in the UAE and overseas and a large social media following, being the only bank in the Middle East ranked among the top 20 in the ‘Power 100 Social Media Rankings’, compiled by The Financial Brand. It is a major player in the UAE corporate and retail banking arena and has strong Islamic Banking, Global Markets & Treasury, Investment Banking, Private Banking, Asset Management and Brokerage operations.
The Group has operations in the UAE, Egypt, the Kingdom of Saudi Arabia, India, Singapore, the United Kingdom and representative offices in China and Indonesia.
The Group is an active participant and supporter of the UAE’s main development and community initiatives, in close alignment with the UAE government’s strategies, including financial literacy and advocacy for inclusion of People with Disabilities under its #TogetherLimitless platform. Emirates NBD Group is an Official Premier Partner of Expo 2020 Dubai. For more information, please visit: www.emiratesnbd.com
About Diebold Nixdorf
Diebold Nixdorf, Incorporated (NYSE:DBD) is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world’s top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an ‘always on’ and changing consumer landscape. The company has a presence in more than 130 countries with approximately 23,000 employees worldwide. Visit www.DieboldNixdorf.com for more information.