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TECH SOLUTION KEEPING SANTA’S ELVES ACCOUNTABLE THIS YEAR

Announcement posted by BuildingLink International 02 Oct 2018

On the cusp of what is shaping up to be a bumper season for online retail purchasing, leading residential technology company, BuildingLink International (BLI), is doing their part to keep everyone on the ‘nice list’, with the launch of its revolutionary p
ImageR™ is an AI powered package handling solution that forms part of BuildingLink’s suite of community management innovations and creates a system of accountability for online purchasing in vertical communities.
 
BLI’s latest innovation to launch in the Australian market, ImageR™, solves the frustrating issue of missing or mishandled packages by incorporating sophisticated algorithms that match data from a parcel barcode to a building’s database of owners and units, then sending a text message alert to the resident notifying them of the package status.
 
BLI General Manager, Joe Marshall, said the ground-breaking system aims to make parcel check-in and distribution effortless, enhancing the process of online shopping even further.
 
“We live in such a fast-paced world where time and convenience are of utmost importance, and the purpose of ImageR™ is to give residents and building staff back more time,” he said.
 
“The Festive season brings with it additional challenges and now BLI- subscribed buildings can enjoy this enhancement that adds another layer of tracking and accountability once a parcel has been delivered to the door.”
 
The one-step check-in system is available through the GEOâ by BuildingLink android and iOS app, which is a cloud-based program consisting of two interlinked portals; a management site used by staff and contractors, and a resident portal, which allows occupants to communicate with management.
 
Since BLI commenced trials of ImageR™ in Australia, over 40,000 packages have been successfully delivered across 25 buildings, with uptake sure to reach the volume of BuildingLink’s success rate in the US of 256,000 packages recorded across 150 buildings in the last 90 days.
 
“And it’s only going to increase,” believes Mr Marshall.
 
“As we head toward our traditional festive season and with the upswing in online platforms like Amazon, consumers now have access to a level of convenience and choice never seen before.”
 
According to the 2017 Inside Australian Online Shopping Report, more than four billion items are delivered to 11.5 million addresses annually by Australia Post and StarTrack alone.
 
“Technology on all fronts is helping to reduce the margin for error, from purchasing to delivery,” said Mr Marshall.
 
“ImageR™ just bridges the gap that an overwhelmed front desk can create in residential buildings, to better streamline and provide accountability for door to door delivery for residents.”
                                                                                                                            
ImageR’s functionality features an in-built virtual barcode scanner that logs each package delivery in the system, recognising the tracking number, carrier and shipper. It then matches it back to the correct resident and notifies them with receipt of delivery via text message or email, cutting down average package handling time from fifty-two seconds to an estimated eight, (based on BLI proprietary software statistics).
 
“There’s no better time to be a consumer and we’re excited to see this innovation take off across the country,” enthused Mr Marshall.
 
“Our record of sophisticated technologies like ImageR™ offer an unprecedented level of convenience for our clients in their living space.”
 
Mr Marshall said that it was an added bonus for BLI to do their bit to help out the ‘Big Guy in Red’ this year.
 
“It’s a crazy season, shopping for family and friends in the lead up to Christmas, with lots of demands on people’s time. Simply ensuring things end up under the Christmas tree, when coming from a wide variety of retailers, can ultimately be a huge trigger for stress.”
 
“We’re happy to help in the process of Christmas-giving this year, through technology tools like ImageR™, and hopefully we might just be lucky enough to carve out a space on the nice list too.”
 
About BuildingLink International
 
BuildingLink International has recognised that technology can improve efficiency, transparency, productivity and reliability between all stakeholders within the management process of multi-owned properties.
 
The cloud -based program comprises two interlinked portals; a management site used by staff and contractors, and a resident portal, that allows building occupants to submit requests and communicate with management during and beyond building completion.
 
The portal streamlines interaction between all stakeholders and allows occupants, developers and management to send updates in real-time so everyone knows what is happening, as it happens.
 
BuildingLink International General Manager, Joe Marshall, said the program had proven to be a cost and time-saving technology that makes every facet of building life easier.
 
“With time and convenience one of our most valuable commodities, enhancing person-centred liveability is an ongoing societal challenge,” he said.
 
“The software eliminates multiple systems and databases and introduces an innovative new way of communication that is both transparent and effective.”
 
“Having been at the forefront of integrated community development for over two decades, we combine new technology with innovative thinking, to augment the quality of life, health and wellbeing for our clients in their living space.”
 
Functions of the portal and app include communication, record keeping, maintenance, task tracking, incidents and events between occupants, building staff, contractors and strata managers.
 
BuildingLink International, which launched in Australia in 2011, represents BuildingLink across South East Asia and other parts of the globe. The online cloud-based system is used in prestigious residential and mixed-use developments across Australia, Asia, Africa and the Middle East.
 
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Emma Bain  |   M10 Collective                                                                           
Ph: 0438 264 355  |  Email: emma@m10.com.au