Zoom and Atlassian Join Forces in Strategic Partnership
Announcement posted by PPR Australia and New Zealand 12 Oct 2018
Companies Announce Embedded Workflows and Financial Investment at Zoomtopia 2018
SYDNEY, Australia – 12 October 2018 -- Today Zoom Video Communications, Inc. announced that it has formed a strategic partnership with collaboration software company Atlassian. The first phase of this partnership involves the development of integrated workflows between Zoom and Atlassian's Jira Ops and Jira Service Desk products, allowing joint users to seamlessly collaborate with the combined power of these solutions, as well as a strategic financial investment by Atlassian in Zoom. Details of the partnership will be discussed by Zoom’s head of product management, Oded Gal, and Atlassian’s CTO, Sri Viswanath, during the product keynote at the Zoomtopia 2018 user conference.
With the Zoom and Atlassian Jira Ops integrated workflow, a user of both services can start a Zoom meeting directly from a Jira Ops ticket when an incident occurs. A log of the meeting, including its recording and transcription (if applicable), are appended to the ticket. Additionally, a Zoom Chat channel can be associated with the Jira Ops ticket. All timeline updates to the ticket will be automatically posted to the Zoom Chat channel in real time, providing instant information to all relevant parties. This integrated experience will provide instant video communications in the Jira Ops system, allowing IT and software teams to work together to quickly respond to and resolve incidents.
Viswanath said, “Atlassian and Zoom have industry-leading technologies and we are both focused on creating the most frictionless collaboration experiences for our users. It is exciting to come together and tightly integrate our services to help our customers get more done, faster.”
Michael Chetner, Head of Australia and New Zealand of Zoom, added, “At Zoom our engineering team is already well aware of the amazing quality and user experience that Atlassian brings to the table through our use of Jira. What Zoom is delivering through this partnership with Atlassian is a solution that customers who need to innovate and iterate quickly - could rely on. Zoom’s video solution and Jira Ops will allow our mutual customers the ability to communicate, resolve issues and build the next generation of technology faster than ever.”
The integrated workflow experiences in Jira Ops and Jira Service Desk will be available by the end of 2018. And looking ahead, we’re excited to join forces to bring more video communications to the entire Atlassian suite.
About Zoom
Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. Zoom Rooms, the leading software-based conference room solution, features video and audio conferencing, wireless content sharing, and integrated calendaring running on off-the-shelf hardware. Zoom Rooms suit any meeting or collaboration space, from small huddle rooms to world-class training centres. Founded in 2011, Zoom helps businesses and organisations bring their teams together in a frictionless environment to get more done. Zoom is a private company headquartered in San Jose, California. Visit zoom.us and follow @zoom_us.
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With the Zoom and Atlassian Jira Ops integrated workflow, a user of both services can start a Zoom meeting directly from a Jira Ops ticket when an incident occurs. A log of the meeting, including its recording and transcription (if applicable), are appended to the ticket. Additionally, a Zoom Chat channel can be associated with the Jira Ops ticket. All timeline updates to the ticket will be automatically posted to the Zoom Chat channel in real time, providing instant information to all relevant parties. This integrated experience will provide instant video communications in the Jira Ops system, allowing IT and software teams to work together to quickly respond to and resolve incidents.
Viswanath said, “Atlassian and Zoom have industry-leading technologies and we are both focused on creating the most frictionless collaboration experiences for our users. It is exciting to come together and tightly integrate our services to help our customers get more done, faster.”
Michael Chetner, Head of Australia and New Zealand of Zoom, added, “At Zoom our engineering team is already well aware of the amazing quality and user experience that Atlassian brings to the table through our use of Jira. What Zoom is delivering through this partnership with Atlassian is a solution that customers who need to innovate and iterate quickly - could rely on. Zoom’s video solution and Jira Ops will allow our mutual customers the ability to communicate, resolve issues and build the next generation of technology faster than ever.”
The integrated workflow experiences in Jira Ops and Jira Service Desk will be available by the end of 2018. And looking ahead, we’re excited to join forces to bring more video communications to the entire Atlassian suite.
About Zoom
Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. Zoom Rooms, the leading software-based conference room solution, features video and audio conferencing, wireless content sharing, and integrated calendaring running on off-the-shelf hardware. Zoom Rooms suit any meeting or collaboration space, from small huddle rooms to world-class training centres. Founded in 2011, Zoom helps businesses and organisations bring their teams together in a frictionless environment to get more done. Zoom is a private company headquartered in San Jose, California. Visit zoom.us and follow @zoom_us.
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