Esker Australia Launches New Cash Collections Management Solution
Announcement posted by Esker Australia 18 Feb 2019
Sydney, Australia — February 18, 2019 — Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, today announced the launch of its Collections Management automation solution in Australia, building on the success of the solution in the U.S. and France. Esker’s cloud-based solution optimises collections management by decreasing costs, accelerating payments and reducing DSO (Days Sales Outstanding). Collections management complements and enhances Esker’s existing accounts receivable (AR) offering.
Esker improves the cash collections process by automating what should be automated (e.g., task lists, collection calls needed, sending account statements and payment reminders, etc.) while providing real-time visibility on collection performance. Automating this stage delivers numerous benefits, including:
Esker improves the cash collections process by automating what should be automated (e.g., task lists, collection calls needed, sending account statements and payment reminders, etc.) while providing real-time visibility on collection performance. Automating this stage delivers numerous benefits, including:
- Higher staff productivity: Modernised tools replace spreadsheets, helping staff to better organise collections activities, maximise productivity and focus on more customer-centric, value-added tasks.
- Faster customer payments: From automated collection call lists and payment reminders to a central location for all account information, automation creates a more effective collections process.
- Increased visibility: Dashboards with live analytics allow users to oversee daily activities and monitor KPIs (Key Performance Indicators).
- Greater collaboration: Team members and customers interact on a shared platform rather than remaining siloed, strengthening the overall customer experience.