Gartner Names HCL Technologies As A Leader For Managed Workplace Services in North America
Announcement posted by HCL Technologies 05 Mar 2019
Noida, India, – 4thMarch 2019 – HCL Technologies (HCL), a leading global technology company, today announced that it has been recognized as a Leader among 21 companies that were analysed for the Gartner Magic Quadrant for Managed Workplace Services (MWS) in North America [1]. HCL received this leadership recognition for its Digital Workplace Services. HCL has also been positioned furthest for completeness of vision in the Leaders’ Quadrant.
HCL offers cutting edge employee-centric technologies in the categories of Cognitive Bots, Enterprise Mobility, User Centric Communications & Collaboration, Enterprise Gamification, Workplace Analytics and Enterprise Social Collaboration.
“I believe this evaluation is a reflection of the employee-focussed, digital-centricapproach that we have taken to build and deliver the third generation of workplaces. Our focus has been to create smart, agile, scalable, and collaborative ecosystems, that enhance productivity and reshape the workplace experience,” said Kalyan Kumar, Corporate Vice President & CTO IT Services, HCL Technologies. “Our commitment has been to build right-sized infrastructure and support, empowering high-performance and dynamic workplaces.”
HCL offers digital workplace services through its SMART Workplace Model that has four cohesive pillars:
- Smart IT - focuses on assessing and transforming the user experience at every touch point and interaction
- Smart Machines – infuses self-detection and healing capabilities in workplace assets
- Smart Users- leverages cognitive bots for contextual and omni-channelaccess & self-service
- Smart Spaces - expand traditional workplace boundaries by leveraging the power of wearables and IoT
HCL’s MWS strategy is to deliver enterprise-ready, consumer-like experiences. End users can access services anywhere through digital workplace technology that understands business context and is enabled through machine-user collaboration.
[1] Gartner, Magic Quadrant for Managed Workplace Services, North America, Daniel Barros, Mark Ray, 14 January 2019
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a purpose.
About HCL Technologies
HCL Technologies (HCL) is a leading global technology company that helps global enterprises re-imagine and transform their businesses through Digital technology transformation. HCL operates out of 44 countries and has consolidated revenues of US$ 8.4 billion, for 12 months ended 31st December 2018. HCL focuses on providing an integrated portfolio of services underlined by its Mode 1–2–3 growth strategy. Mode 1 encompasses the core services in the areas of Applications, Infrastructure, BPO and Engineering & R&D services, leveraging DRYiCETMAutonomics to transform clients’ business and IT landscape, making them ‘lean’ and ‘agile’. Mode 2 focuses on experience-centric and outcome-oriented integrated offerings of Digital & Analytics, IoT WoRKS™, Cloud Native Services and Cybersecurity & GRC services to drive business outcomes and enable enterprise digitalization. Mode 3 strategy is ecosystem-driven, creating innovative IP partnerships to build products and platforms business. HCL leverages its global network of integrated co-innovation labs and global delivery capabilities to provide holistic multi-servicedelivery in key industry verticals including Financial Services, Manufacturing, Telecommunications, Media, Publishing, Entertainment, Retail & CPG, Life Sciences & Healthcare, Oil & Gas, Energy & Utilities, Travel, Transportation & Logistics and Government. With 132,328 professionals from diverse nationalities, HCL focuses on creating real value for customers by taking ‘Relationships Beyond the Contract’. For more information, please visit www.hcltech.com
HCL offers cutting edge employee-centric technologies in the categories of Cognitive Bots, Enterprise Mobility, User Centric Communications & Collaboration, Enterprise Gamification, Workplace Analytics and Enterprise Social Collaboration.
“I believe this evaluation is a reflection of the employee-focussed, digital-centricapproach that we have taken to build and deliver the third generation of workplaces. Our focus has been to create smart, agile, scalable, and collaborative ecosystems, that enhance productivity and reshape the workplace experience,” said Kalyan Kumar, Corporate Vice President & CTO IT Services, HCL Technologies. “Our commitment has been to build right-sized infrastructure and support, empowering high-performance and dynamic workplaces.”
HCL offers digital workplace services through its SMART Workplace Model that has four cohesive pillars:
- Smart IT - focuses on assessing and transforming the user experience at every touch point and interaction
- Smart Machines – infuses self-detection and healing capabilities in workplace assets
- Smart Users- leverages cognitive bots for contextual and omni-channelaccess & self-service
- Smart Spaces - expand traditional workplace boundaries by leveraging the power of wearables and IoT
HCL’s MWS strategy is to deliver enterprise-ready, consumer-like experiences. End users can access services anywhere through digital workplace technology that understands business context and is enabled through machine-user collaboration.
[1] Gartner, Magic Quadrant for Managed Workplace Services, North America, Daniel Barros, Mark Ray, 14 January 2019
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a purpose.
About HCL Technologies
HCL Technologies (HCL) is a leading global technology company that helps global enterprises re-imagine and transform their businesses through Digital technology transformation. HCL operates out of 44 countries and has consolidated revenues of US$ 8.4 billion, for 12 months ended 31st December 2018. HCL focuses on providing an integrated portfolio of services underlined by its Mode 1–2–3 growth strategy. Mode 1 encompasses the core services in the areas of Applications, Infrastructure, BPO and Engineering & R&D services, leveraging DRYiCETMAutonomics to transform clients’ business and IT landscape, making them ‘lean’ and ‘agile’. Mode 2 focuses on experience-centric and outcome-oriented integrated offerings of Digital & Analytics, IoT WoRKS™, Cloud Native Services and Cybersecurity & GRC services to drive business outcomes and enable enterprise digitalization. Mode 3 strategy is ecosystem-driven, creating innovative IP partnerships to build products and platforms business. HCL leverages its global network of integrated co-innovation labs and global delivery capabilities to provide holistic multi-servicedelivery in key industry verticals including Financial Services, Manufacturing, Telecommunications, Media, Publishing, Entertainment, Retail & CPG, Life Sciences & Healthcare, Oil & Gas, Energy & Utilities, Travel, Transportation & Logistics and Government. With 132,328 professionals from diverse nationalities, HCL focuses on creating real value for customers by taking ‘Relationships Beyond the Contract’. For more information, please visit www.hcltech.com