Genesys Recognises New Zealand Partner for Outstanding Achievements
Announcement posted by Genesys 27 Mar 2019
Spark recognised as Australia & New Zealand Partner of the Year at annual event focused on Genesys growth strategy and innovations
Genesys® (www.genesys.com), the global leader in omnichannel customer experience and contact centre solutions, awarded Spark New Zealand, Partner of the Year 2018 Australia & New Zealand, during the annual Genesys APAC Partner conference held 6-9 March 2019, in Chiang Mai, Thailand.
The Conference is an opportunity for partners to get an inside view into the company’s future growth strategy and hear about its latest offerings and innovations.
Upon receiving the award for Australia and New Zealand Partner of the Year 2018, Peter Vincent, Spark’s Voice and Collaboration Lead, said, “We are delighted to be recognised as the 2019 Genesys Partner of the Year for the Australian and New Zealand region.”
“This award reflects the collaboration, momentum and achievements of the Spark and Genesys partnership over the past 12 months. We look forward to continuing to work together to offer a range of cloud based customer experiences and employee engagement solutions to New Zealand Organisations,” said Vincent.
George Aprane, Vice President of Channels and Alliances at Genesys said, “The convergence of digital, artificial intelligence and the cloud has ushered in a huge opportunity in the customer experience market. Our partners will continue to play a significant role in our go-to-market strategy as we help businesses in Asia Pacific take advantage of the significant return on investment the cloud offers.”
This year’s Best Performing Partner award recipients include:
For more information about the Genesys Partner Network, visit: http://www.genesys.com/partner-network.
Genesys® powers more than 25 billion of the world's best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel. Every day, 11,000 companies in more than 100 countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement because they perform equally well across channels, on-premises and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering. Visit genesys.com on Twitter, Facebook, YouTube, LinkedIn and the Genesys blog.
About Spark
As New Zealand’s leading digital services company, Spark New Zealand’s purpose is to help all of New Zealand win big in a digital world. Spark provides mobile, broadband and digital services to millions of New Zealanders and thousands of New Zealand businesses.
For more information, or to request an interview please contact:
Media Contacts
Australia
Elizabeth Williams
Group Account Director
ZADRO
elizabeth@zadroagency.com.au
+61 2 9212 7867
+61 411 201 354
Julie Donovan
Senior Account Manager
ZADRO
julie@zadroagency.com.au
+61 2 9212 7867
+61 410 510 080
The Conference is an opportunity for partners to get an inside view into the company’s future growth strategy and hear about its latest offerings and innovations.
Upon receiving the award for Australia and New Zealand Partner of the Year 2018, Peter Vincent, Spark’s Voice and Collaboration Lead, said, “We are delighted to be recognised as the 2019 Genesys Partner of the Year for the Australian and New Zealand region.”
“This award reflects the collaboration, momentum and achievements of the Spark and Genesys partnership over the past 12 months. We look forward to continuing to work together to offer a range of cloud based customer experiences and employee engagement solutions to New Zealand Organisations,” said Vincent.
George Aprane, Vice President of Channels and Alliances at Genesys said, “The convergence of digital, artificial intelligence and the cloud has ushered in a huge opportunity in the customer experience market. Our partners will continue to play a significant role in our go-to-market strategy as we help businesses in Asia Pacific take advantage of the significant return on investment the cloud offers.”
This year’s Best Performing Partner award recipients include:
- Partner of the Year 2018 - Asia Pacific: Telstra Corporation
- PureCloud Platform - Iconic Win Partner of the Year 2018 Asia Pacific: QPC
- PureCloud Platform - Application Innovation Partner of the Year 2018 Asia Pacific: Itochu Techno-Solutions Corporation
- Innovative Partner of the Year 2018 Asia Pacific: Shanghai Egoo Networks Co. Ltd.
- Disruptor Partner of the Year 2018 Asia Pacific: The Customer Experience Labs
- Partner of the Year 2018 Australia & New Zealand: Spark New Zealand
- Partner of the Year 2018 – Greater China: eSOON China Ltd.
- Partner of the Year 2018 – India: SmartConnect Technologies Pvt. Ltd
- Partner of the Year 2018 – Japan: Itochu Techno-Solutions Corporation
- Partner of the Year 2018 – Korea: Hansol Inticube Inc.
- Partner of the Year 2018 – South East Asia: CMC Saigon System Integration Co. Ltd.
For more information about the Genesys Partner Network, visit: http://www.genesys.com/partner-network.
-end-
About GenesysGenesys® powers more than 25 billion of the world's best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel. Every day, 11,000 companies in more than 100 countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement because they perform equally well across channels, on-premises and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering. Visit genesys.com on Twitter, Facebook, YouTube, LinkedIn and the Genesys blog.
About Spark
As New Zealand’s leading digital services company, Spark New Zealand’s purpose is to help all of New Zealand win big in a digital world. Spark provides mobile, broadband and digital services to millions of New Zealanders and thousands of New Zealand businesses.
For more information, or to request an interview please contact:
Media Contacts
Australia
Elizabeth Williams
Group Account Director
ZADRO
elizabeth@zadroagency.com.au
+61 2 9212 7867
+61 411 201 354
Julie Donovan
Senior Account Manager
ZADRO
julie@zadroagency.com.au
+61 2 9212 7867
+61 410 510 080