Lone workers now have a lifeline with innovative new mobile app

Imagine receiving a phone call informing you one of your workers has died, alone, on their shift. It’s a real concern for employers and families of remote and isolated workers.

And it happened to security company owner, Jonti Sarak, who received the dreaded call that a lone security guard had died from a stroke while on duty. Immediate investigations revealed the guard who passed was employed by another security firm, but that did not relieve Mr Sarak’s stress at the thought it could happen again. “I was really affected by this incident, and the possibility of receiving another call like that, so I started to look for a way to prevent a tragedy like this from happening again,” he explained. At first, Mr Sarak would drive between his sites, personally checking on his guards’ wellbeing. But he realised this was not practical for every company – and it wouldn’t prevent lone worker incidents occurring between site visits.

Seeking an automated, less time-consuming option, Mr Sarak developed a better way to manage the safety of his workers. He created an app that offers a much-needed solution to an issue affecting not only security guards, but any isolated workers across industries.

TeLoRa is an automated, user-friendly, time-saving and cost-effective app which is available now. A potential lifesaver, TeLoRa (standing for The Lonely Ranger), is an easy way for employers of isolated workers, their clients, and the workers themselves, to stay connected. Much more than a safety check app, TeLoRa provides regular, automated check-ups, live tracking, and direct messaging, so isolated workers always feel help is at hand. The app also assures employers that their workers are safe, and stay on shift, on site, on schedule.

Mr Sarak explained, “All the app features came from consulting with my managers, and through testing with my team on the ground, who suggested features important to them. That was important to me, because we’re all very concerned about our team on the ground. And companies have a legal, moral and ethical responsibility to make sure their isolated workers are safe.”

●       Employers add shifts that start automatically, saving the worker from doing it.

●       Users received automated safety check-ups. If they do not respond to these, the employer and their Incident Managers get notified.

●       Final destination alerts ensure workers get home safely after a long shift.

●       Full transparency: clients can see that users are actually on-site and exactly where.

●       Alerts triggered when users leave a designated geofence (a pre-set GPS site boundary).

●       Incident responders are allocated to find and help a user in need. Access last known locations, maps, medical information, medications and next-of-kin details.

●       Easy communication flow. Incident managers stay up to date with incidents and the steps needed to resolve them.

●       TeLoRa can be monitored internally by the employer or externally by TeLoRa itself, meaning TeLoRa can monitor alerts and dispatch response units if required, meaning your users are safe 24/7.

“The workers are very grateful for this app. They’ll go eight to twelve hours without seeing another person, so if anything happens to them, it can become a real issue and they’re concerned about it.” Mr Sarak said. “The best thing about the app is it’s not only for security guards. Building managers, construction workers, machine operators, home visit care workers, delivery drivers, installation technicians or even plumbers and electricians working out there by themselves can use the app allowing the app to protect so many lives.”

Creating TeLoRa is the culmination of Mr Sarak’s lifelong desire to help people. “That’s why I have a security company, because it allows me to help and protect people,” he said. “My whole life’s work, my reason for being, has brought me to this point – TeLoRa may be able to save someone’s life. To be the person that’s developed this app is special. I’m going to be so proud the day it does save someone’s life, somewhere in the world, because I feel it will.”

For further information, visit http://telora.com.au/ or download from The App Store or Google Play. For interview opportunities, please contact Jonti Sarak on email: jonti@telora.com.au or phone: +61 2 8339 0207 or +61 405 423 405.