Homes found for orphan e-scooter credits.
Announcement posted by Beam Mobility 20 May 2019
Monday, 20th May 2019
Media Release
Homes found for orphan e-scooter credits.
Riders with e-scooter credits they can’t use in Adelaide now have a solution. Beam is offering to save the orphan credits and find them a home by giving riders more chances to use a Beam e-scooter.
Riders with credits from another provider simply need to fill in a form and Beam will add credits to their accounts, matching the value of the credits that were orphaned when Beam arrived on the streets.
Riders can visit https://tinyurl.com/BeamCredit and fill in the form and save a screenshot of their credit balance with the other providers. Beam will credit their accounts with a matching amount subject to terms and conditions.
*Terms and Conditions apply see application form for more detail. Applications for redemptions can be made up to and including the date of 18th June 2019. No cash equivalent will be offered. No personal data collected in this form will be used for any other purpose other than validation of credits offered by Beam to applicants who also download the Beam application.
Beam’s Head of South Australian Operations Locky Cooper said that many e-scooter riders had raised concerns about leftover credits that could not be used or refunded.
“Riders were telling us they had left over credits, we wanted to make sure these credits were not lost so we found a way to convert them into rides with Beam.”
“It’s really easy to claim the credits, we want to make it as simple and user friendly as possible, and we want people to know that we listen to their feedback and do everything we can to improve their experience:” Mr Cooper concluded.
For media enquiries about Beam
Brad Kitschke
Head of Public Affairs (Australia and New Zealand)
M - 61 401 809 630 w - www.ridebeam.com E - brad@ridebeam.com