Gold Coast Entrepreneur Opens A Pest Control Company Your Mum Would Be Happy Using

Gerard Murtagh, Founder and Managing Director of MouldMen, won’t hire staff he wouldn’t be comfortable sending over to his mum’s house. 

Having started his first business at age 19, the experienced entrepreneur believes his customer-service litmus test is the best way to identify the types of workers he wants working for his new business (which he launched after 9 successful years of operations with MouldMen and other thriving enterprises). 

Gerard wants employees who are on the same page when it comes to creating quality holistic experiences for his valued customers, whereby premium customer service complements the technicians’ skills and knowledge. 

PestMen is your pest control company with a difference. Gerard’s philosophy is to transform lives by creating healthier homes and workplaces – with a focus on service and customer education as well as his unusual strategy for hiring exceptional staff.

Part of MouldMen’s success has been due Gerard’s exclusive “Mum Test”, which is conducted when hiring staff. Gerard only hires employees and technicians he feels would be welcome in his mum’s home. 

Regardless of their skills, if Gerard doesn’t think someone has the right friendly and professional approach to send them to his mum’s house for a job, he won’t send them to yours.

You’ve all likely had experiences whereby you’ve been home alone, and a tradesperson has turned up, and you’ve felt uncomfortable letting them through the door. Whether they don’t meet your eyes, they’re rude and pushy or it’s something you can’t put your finger on, Gerard plans to stamp out this type of encounter for all of his customers, no matter how small or large the job. 

To eradicate the risk of a rotten egg, PestMen and MouldMen won’t use contractors and all staff are heavily vetted before they get the job. 

“We only take on employees who take pride in their appearance, are well-spoken, polite, friendly, confident and professional,” says a company representative.

“We are proud to say all our employees have passed the ‘Mum Test’. Gerard’s Mum Jenny feels comfortable and safe with them.”

PestMen offers a large range of pest control and pest management services and can tailor a treatment to your needs. Whether you have a residential, property management or commercial project, PestMen eliminates pests, fast! PestMen, Pest Gone!

PestMen's head office is based on the Gold Coast and currently services many areas across South East Queensland. 

For all your pest enquiries, contact PestMen on 1300 81 81 33 to talk to one of our friendly team members, or visit our website www.pestmen.com