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Switch Achieves Asia Pacific and Japan’s First Sitecore Experience Commerce Specialisation Status

Announcement posted by Switch 08 Oct 2020

Sydney, 8 October 2020 – Switch, a Sydney-headquartered, multi-award-winning Platinum Sitecore Implementation Partner, has announced that it has successfully earned the first Sitecore® Experience Commerce™ Specialisation status in the Asia Pacific and Japan region (APJ).   
Switch was awarded the accolade based on the company’s ability to deliver successful Sitecore Commerce Experience customer experience solutions at scale across dozens of projects as well as its investment in recent years in Sitecore technical training and certification.
Sitecore’s Practice Specialisation Framework highlights partners’ product skills and capabilities.  The Sitecore Experience Commerce-ready designation enables Sitecore customers to recognise Switch as a specialised solutions partner providing them with the confidence for a rapid return on investment.
“Our experience with Sitecore Commerce has spanned over several years during which time we have collaborated with customers on their transformation and modernisation projects across a broad range of industries, including automotive, financial services, entertainment, public sector, manufacturing, property and construction,” says Steve Nelson, Chief Executive Officer, Switch.  

Sitecore Experience Commerce (XC) is a secure, modern commerce solution that extends the Sitecore Experience Platform enabling brands to deliver personalised commerce experiences that nurture customers and increase revenue.  The solution includes everything that companies need to launch and operate a global digital commerce storefront with personalised buying experiences.

The complexity of Switch’s Sitecore Experience Commerce implementations have varied, with the company delivering digital solutions as the key driver for change for some of the most innovative businesses in the Asia Pacific and Japan region, if not globally.  The result is greater customer confidence and satisfaction through the reduction of risk whilst maximising return on investment.
“Success as an ecommerce business depends on the ability to create compelling customer experiences,” says Peter Belton, Regional Vice President, ANZ, Sitecore. “ At the same time, quickly ramping up ecommerce can minimise risk as you pivot your business in times of change. 
“The team at Switch are a fantastic partner, focused on customer success.  They have demonstrated depth and breadth of experience of Sitecore expertise working in complex environments to deliver compelling, customer focused digital transformation across the region.”

Over the years, Switch has won 10 Sitecore Experience Awards, as well being awarded ‘Sitecore Platinum Implementation Partner’ status.  The company also has multiple staff members recognised as Sitecore MVPs (most valuable professionals).  Last month, Switch won the 2020 Sitecore Experience Award for the Most Sophisticated Implementation in APJ through its work with Coates Hire.

“We’ve not only been able to deploy solutions that span the entire Sitecore solutions range but we’ve been able to use our skills and experience to leverage data to provide the right customer experience, at the right time,” says Nelson.

Switch has created digital transformation solutions based on Sitecore for organisations such as Coates Hire, Australian Catholic Super, HIA, Frasers Property, Accor Hotels and Yamaha enabling them to connect with their customers through intelligent design, defined metrics and future optimisation strategies.  

“We’re excited to have now achieved our Sitecore Commerce Specialisation which builds on our recent appointment as a Platinum Sitecore Implementation partner.  Our investment in resources and training in Sitecore is now enabling us to further propel customers on their digital transformation journey to digital maturity and to supporting them achieve industry-leading customer experiences, scale and competitive advantage,” says Nelson.
About Switch
Switch is a Platinum Sitecore Implementation Partner with proven success in delivering the complete vision for customer experience management. We create solutions for businesses to connect with their customers with intelligent design, strong implementation, structured support and future optimisation strategies.
For further information, please visit: www.switchit.com