JourneyPRO transforms job management processes for Australian businesses

Melbourne, Victoria: Real Innovation Group AU (RIGA) today announced JourneyPRO for open release as a new dynamic automated job management solution for global businesses.

JourneyPRO is your solution for workflow and job management. Delivering route optimisation and scheduling, with on-the-go notifications and tracking to clients and administration staff.

Instant Windscreens and Tinting is one of the pilot customers for JourneyPRO.  JourneyPRO immediately improved the Instant Windscreens’ customer experience with its automated real-time alerts. “Multiple customers say that they love getting the SMS, and being able to click on a link and see that their fitter is on the way. They think it’s an excellent experience,” says Jolene Blair, Call Centre and Communication Manager for Instant Windscreens. “People go ‘wow, that’s different, that’s something we have never had before’.”

JourneyPRO is an automated job management and tracking platform providing:

·       End-to-end job management

·       Forecasted vs actual job costs

·       Automated reporting, fully customisable

·       Easy drag-and-drop job allocation

·       Job check-in and check-out

·       Optimised routing to save fuel and time

·       Ability to manage multiple scenarios on one job

·       Minimised paper handling with customer-linked document storage

·       OHS compliance, with onscreen equipment specific forms

For more information on JourneyPRO, visit: https://www.realinnovationgroup.com/solutions/journey/

About Real Innovation Group AU: RIGA produces innovative technology solutions and services for businesses and organisations across the globe, including ERP, enterprise management suites, ICT, and 24×7 managed service support for retail systems.