Police Credit Union announces record 93.8% Customer Satisfaction score and earns title of ‘best of the best’ in coveted RateCity Awards

Police Credit Union has been recognised in the independent RateCity national awards as a prestigious gold winner for its car, home and personal loan products, officially crowned as being amongst the top 10% of Australian lenders for each category victory.

The categories in which Police Credit Union scored a gold award win are:

·         Best Investor Home Loan for the product Better Investment Loan

·         Best New Car Loan for the product Better Car Loan Fixed

·         Best Used Car Loan for the product Better Car Loan Fixed

·         Best Green Personal Loan for the product Solar Eco Loan

Police Credit Union CEO, Costa Anastasiou, expects the recognition from the well-respected and independent consumer-focussed awards program will attract a growing number of people to the credit union rather than opting for a big bank.

“People want to know that their financial institution is doing all it can to make their money work best for them. Customers expect, and indeed deserve, the very best products on the market – especially when you consider that a home and car are two of the largest investments many of us ever make,” Mr Anastasiou said.

“Savvy consumers also want to put their trust in a financial institution that understands the growing and changing expectations in the community. We developed our award-winning Solar Eco Loan in response to people wanting to reduce their environmental footprint and lower their energy costs at the same time,” he said.

“Put simply, these RateCity award wins confirm what many existing Police Credit Union members already know: our new and used car loans, investor home loan and Solar Eco Loans are the best on the market.”

These latest award wins follow recent back-to-back victories in the Mozo Expert Choice Awards in the Green Personal Loan and Car Loans category.

The Police Credit Union Solar Eco Loan allows members to take advantage of a Variable Rate Personal Loan to help purchase and install solar panels, home battery systems and solar water heaters, offer a low interest rate, and a loan term of up to 7 years without any ongoing fees or penalty if paid off early.

A Fixed Rate Car Loan allows someone wanting to buy a new or used vehicle to take advantage of a competitive interest rate, no application or ongoing fees and payment flexibility with no early repayment fees.

The Better Investment Loan provides opportunity to buy or refinance an investment property at a competitive variable rate, make extra repayments at any time without penalty, enjoy no monthly or ongoing fees and utilise a free online redraw. 100% offset accounts are also huge drawcards to this loan.

“Reinvesting profits into developing better products and services, exemplary customer service, and giving back through a range of important community partnerships are our major points of difference when compared to a big bank, and recognition as a RateCity Gold winner demonstrates our unwavering commitment to deliver the best to our members,” Mr Anastasiou said.

The Rate City Awards recognise the top 10% of the market that deliver unmistakable and exceptional value to consumers, with more than 5000 products and variations analysed and compared based on rates, fees, features, and flexibility. https://www.ratecity.com.au/awards

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Formed in 1970, Police Credit Union is proudly South Australian based and headquartered, boasting a 93.8% Member Satisfaction score, an employee engagement score of 92.6%, total assets exceeding $1.174billion, and delivering Better Banking services to over 40,000 customers. As the most recognised credit union brand in South Australia, Police Credit Union is firmly committed to building enhanced capability in the delivery of both traditional face to face branch banking and local call centres, and innovative, convenient and secure digital architecture. Supporting better communities and reducing our environmental impact represents an intrinsic pillar of PCU’s corporate strategy. A strong sense of corporate social responsibility spans initiatives both large and small, including a long-standing partnership with the Police Association of South Australia, Major Sponsorship of Crime Stoppers SA, the CFS Foundation and Adelaide Football League, and a 23-year commitment in bringing the Credit Union Christmas Pageant to the streets of Adelaide, representing but a few examples of the organisation’s community investment over its 50 year history. Police Credit Union has helped thousands of South Australians and Territorians achieve their financial goals and aspirations, with competitive and high value Better Banking products and services. The multi award-winning, values-driven, Member-owned organisation offers a full suite of market leading loan and investment products, 24/7 Online, Mobile and App banking, Fast Payments, Apple Pay, Google Pay, and Samsung Pay, and branches across SA and NT. 1300 131 844 I policecu.com.au

Disclaimer: Police Credit Union Ltd ABN 30 087 651 205 AFSL/Australian Credit Licence 238991. Terms, conditions, fees, charges and lending criteria apply. Full details upon request. Interest rate current as at 05/03/2020 and subject to change. Apple Pay: Apple, the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Google Pay: Android, Google Pay, and the Google Logo are trademarks of Google LLC. Samsung Pay: Samsung Pay is a trademark or registered trademark of Samsung Electronics Co., Ltd.