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Validity Enables Marketers to Measure True Email Engagement Given iOS 15 Updates

Announcement posted by Validity Inc. 21 Sep 2021

The Everest Platform update will arm marketers with powerful segmentation data for Apple’s new Mail Privacy Protection

AUSTRALIA, September 21, 2021 - Today Validity, the leading provider of data quality and email marketing success solutions, announced it will expand engagement analytics within its Everest platform to enable users to proactively address the latest Mail Privacy Protection (MPP) updates from Apple’s new iOS 15 system.

MPP prevents senders from using invisible pixels to collect information about their recipients. Any subscriber that uses an Apple mail client with MPP will have their email images prefetched and cached, causing those emails to register as ‘opened,’ even if the recipient did not physically open the email. This will have a significant, sweeping impact on the industry, as Validity data shows that Apple dominates email client usage at about 40%. In addition, marketers will lose the ability to track device and location data from these pixels as well.

This will have lasting consequences for marketers who rely on open rates to determine the success of their email campaigns, as those marketers must now utilize metrics outside of open rates to measure meaningful engagement. Updates to the hallmark Everest platform directly address this need by allowing users to better understand and expand their data insights. Specifically, marketers can use Everest to get a more complete view of campaign performance, including metrics such as inbox placement rates and sender reputation signals. This data, combined with metrics deeper in the conversion funnel such as click-through rates and conversion rates, allow marketers to effectively measure performance beyond opens.

“With our latest update to Everest, users’ existing data will be reorganized for more efficient and actionable insights to ultimately help marketers understand the accuracy and takeaways from the data that’s available,” said Greg Kimball, SVP, Global Head of Email Solutions at Validity. “We are strong advocates for ethical marketing and support initiatives that promote and protect consumer privacy. While this update introduces a shift for marketers, we are committed to ensuring they have the most up-to-date information and expert guidance to confidently make decisions about their email programs.”

In order to aid marketers in this effort to pull from the most valuable and accurate data, Everest engagement analytics will segment inflated open rate data stemming from Apple Mail and other proxy services from more accurate open rate data originating from other mail client and mailbox providers. The segments will include Apple Privacy Proxy, Google Proxy, Yahoo Proxy, Desktop, Mobile/Tablet, and others. An updated user interface within Everest will make this data easily accessible and actionable so marketers can still evaluate the success of their email campaigns. Of note, Everest will also allow users to glean value from the Apple Mail data, as it still provides value for recipient email address validation and inbox placement confirmation.

“I’m very pleased with what Validity has shown us,” said customer Fons de Waard, Head of Data & Platforms at Samsung UK. “This works similar to how we measure our web visitors. I think this is a perfect implementation and solution in terms of meeting sender’s needs against what Apple is trying to provide.”

ABOUT VALIDITY

For over 20 years, tens of thousands of organizations throughout the world have relied on Validity solutions to target, contact, engage, and keep customers using trustworthy data as a key advantage. Validity’s flagship products – DemandTools, BriteVerify, Everest, and GridBuddy are all highly rated solutions for CRM data management, email address verification, inbox deliverability and avoiding the spam folder, and grid CRM applications. These solutions deliver smarter campaigns,

more qualified leads, more productive sales, and ultimately faster growth. For more information, visit Validity.com and connect with us on LinkedIn, Instagram, and Twitter.

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