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Officeworks Now Live with Sterling Commerce Hosted B2B Trading Community

New solution improves customer service by enabling EDI and non-EDI suppliers to send and receive orders electronically

"Sterling Commerce has been a strong and reliable partner to work with on this project and we are extremely pleased to achieve this result,” Matt Gurrie, General Manager of IT and Supply Chain, Officeworks

Melbourne, VIC, Australia – 15 March 2010 – Sterling Commerce, an AT&T Inc (NYSE:T) company, today announced that Officeworks, Australia’s largest retailer of office products and home, business and education solutions has completed phase one of its supplier on-demand business-to-business (B2B) portal.  Sterling Collaboration Network, the foundation for the portal, operates as an on-demand, managed service by Sterling Commerce and replaces Officeworks’ previous on-premise solution.

“I am pleased to report that phase one of the Officeworks electronic B2B trading community is now live and operating smoothly,” said Matt Gurrie, General Manager of IT and Supply Chain, Officeworks. 

The new offering in on-demand mode offers Officeworks a solution for its traditional electronic data interchange (EDI) enabled suppliers and will offer an important platform for the company’s “non-EDI” enabled suppliers, who can utilise a web forms capability to send, receive and monitor their orders through a web portal. 

Adds Gurrie, “This initiative is just one of many that Officeworks is working through to ensure we provide leading-edge capability and better service to our customers by making it easier for our suppliers to trade with us. Sterling Commerce has been a strong and reliable partner to work with on this project and we are extremely pleased to achieve this result.”  

In existence for over 30 years, the Sterling Collaboration Network (SCN) manages as many as 4.5 million B2B documents per day with more than 99.9 percent reliability. Operated as a managed service, SCN acts as a company’s B2B infrastructure, which lowers the cost of ownership by reducing start-up costs, accelerating time to market and ensuring predictable operations costs. It also allows a company to keep their IT staff focused on strategic, profitable technology projects while ensuring high service levels and trouble-free operations. Other customers of the Sterling Collaboration Network in Australia include Orica, L’Oreal and VISY.

About Officeworks

Officeworks is the leading retailer of office products and solutions for home, business and education. The first Officeworks store was opened in Victoria in June 1994 and today Officeworks has an Australia-wide network of stores and with its business channel offers customers 3 ways to shop: in store, online or by phone. Officeworks delivers the widest range of office supplies at the lowest prices every day as well as a unique experience for customers. Officeworks proudly employs over 5,000 Team Members across the country and is committed to supporting the communities in which it operates by contributing to local, state and national organisations and causes. For more information, please visit www.officeworks.com.au

About Sterling Commerce
Sterling Commerce, an AT&T Inc (NYSE:T) company, helps companies optimise and transform their Business Collaboration Network to accellerate revenues and reduce costs.  Sterling Commerce provides more than 30,000 customers worldwide applications and integration solutions to connect, communicate and collaborate inside and outside their enterprise.  More information can be found at www.sterlingcommerce.com.au.