The PRWIRE Press Releases https:// 2017-08-10T01:00:00Z Australian Customers Prefer Digital-First Approach to Banking Services 2017-08-10T01:00:00Z australian-customers-prefer-digital-first-approach-to-banking-services Sydney, Australia, August 10, 2017 – Australian customers would prefer to resolve their basic banking issues without having to deal with a human being, according to a new survey by market researcher, YouGov. The Avaya-commissioned Customer Experience in Banking 2017 report indicates that Australians’ most-preferred method of contact with their bank would be via the website, while a third, 34 per cent, regularly use mobile banking apps, more than their counterparts in the UK and UAE. The survey covered more than 5,000 banking customers in four countries – Australia, India, the UK, and the UAE. Given the choice of only one channel, 28 per cent of the 1,153 Australians surveyed would prefer access to a complete list of services via their bank’s web site, only speaking to a person if they really have to. Likewise, 19 per cent would prefer to use a mobile app, while eight per cent would choose to access services through the contact center application. More than half, 54 per cent, regularly use online banking, behind only the UK’s 60 per cent, while only 36 per cent usually visit their branch, the joint-lowest with the UK. Unsurprisingly, younger generations of Australians are more likely to use mobile services, with 58 per cent of 18 to 24-year-olds and 53 per cent of 25 to 34-year-olds regularly using mobile apps, compared to just 13 per cent in the 55+ category. Interestingly, 57 per cent in the latter group use online banking, while just 45 per cent of 18-24-year olds do. Still, the YouGov study found that traditional interactions continue to hold a place in the financial services industry. In fact, 22 per cent of Australians prefer to visit branches, a figure led by older respondents, with a third of over-55s selecting that option. While more than half, 51 per cent, of Indian respondents said they regularly visit their branch, the highest of the four countries surveyed, only 13 per cent said they prefer to do so – by far the lowest of the four. “The financial services industry (FSI) has typically led technology adoption and digital services – in part due to available capital, but primarily because a highly-competitive market creates constant pressure to exceed the expectations of demanding consumers,” said Peter Chidiac, Managing Director Australia and New Zealand, Avaya. “Customers see value in more than just rates, meaning banks and other financial organisations must provide an experience that aligns to the daily lives of their consumers. To meet those expectations, they have to optimise traditional transactions while enabling interactions across the latest platforms and introducing innovations such as artificial intelligence (AI).” Regardless of how they choose to contact their bank, the most important issues for Australian customers is that they get the same level of experience and service, and that their problem is resolved on the first point of contact. The most common customer complaint is being kept waiting for a long time on the phone, cited by 21 per cent. This may explain why less than a quarter, 23 per cent, of Australian respondents regularly call a contact center. “Consumers are looking for fast resolutions, and within reason, hope for an answer within the first point of contact,” said Chidiac. “The problem is that some contact centre agents in financial institutions aren’t prepared to deal with a wide range of enquiries, especially in omni-channel environments. Contact centre agents need to be equipped to deal with enquiries no matter which platform the consumer is using to make contact, and importantly, the interaction must be able to shift across platforms without forcing the consumer to explain their issue repeatedly.” To learn about how Avaya is digitally transforming financial services, check out this short video or browse this resource guide. About Avaya Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking— offered on premises, in the cloud, or a hybrid. Today’s digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com. Certain statements contained in this press release may be forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these are reasonable, such forward looking statements involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results to differ materially from any future results expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements. All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners ### Big Switch joins the HPE Open Networking ecosystem 2017-08-09T00:00:00Z big-switch-joins-the-hpe-open-networking-ecosystem Melbourne, Australia – August 9, 2017 – Big Switch Networks, The Next-Generation Data Centre Networking Company, today announced it has joined the HPE Open Networking ecosystem. As Big Switch Networks continues to see a global increase in interest and adoption of open networking solutions from web-scale organisations, service providers, enterprise data centres and government agencies, this expands the reach of its software offerings for the open networking community. With the offering, customers will gain the advantage of dramatically simplified network management and better visibility of networking flows and Big Switch’s highly differentiated networking software. “We continue to see customers vote for choice, as witnessed by the rise in demand for open networking solutions. We’re pleased to extend our open networking ecosystem with HPE,” said Susheel Chitre, VP of Business Development, Big Switch Networks. “HPE and Big Switch will provide customers with the best solutions for their specific needs, including SDN-based data centre fabric optimised for VMware workloads, scalable, high performance OpenStack NFV deployments, next-generation out-of-band network monitoring, and a scalable SDN service-chaining fabric for DMZ security.” HPE will resell Big Monitoring Fabric™ (Big Mon) and Big Cloud Fabric™ (BCF) with its Altoline Open Networking switching solutions. Big Switch products will provide HPE Altoline data centre networking offering with automated and easy-to-deploy network switching, monitoring and security solutions. Additionally, this expands the appeal of the Altoline solutions to new customers in the network visibility and security markets via Big Switch’s network packet broker (NPB) products. Big Switch’s fabric-based solutions offer a better alternative to the status quo of a manual, switch-by-switch approach to networking. “With the addition of Big Switch to our portfolio, customers gain access to easy-to-use, easy-to-deploy solutions for network management, visibility and security,” said Philippe Michelet, Senior Director of Product Line Management, Data Center Networking, HPE. “This cooperation shows our commitment to provide our customers with innovative open networking solutions that address their network agility and scalability challenges.” Big Monitoring Fabric Big Monitoring Fabric is an network packet broker (NPB) that leverages software-defined networking (SDN) principles, Altoline Open Networking switches and a high-performance x86-based DPDK service node to provide feature-rich, scale-out data centre monitoring at up to 50 per cent lower cost than traditional NPBs. By combining the functions of traditional NPBs with the intelligence, agility and flexibility of an SDN controller-based architecture, Big Mon provides customers with pervasive visibility in all physical and virtual (VM, container, cloud) workloads for security, performance management and compliance tools. Customer use cases for Big Monitoring Fabric include: monitor every rack, monitor every location, monitor mobile/LTE networks and DMZ/Extranet Inline security. With Big Mon, end-users can experience the benefits of single pane of glass management, zero-touch scale-out, and built-in analytics to simplify operations and troubleshooting. Big Mon also supports multi-tenancy for different IT teams, such as NetOps, DevOps, and SecOps to share the visibility and security fabric, with overlapping, yet segmented access to network flows and tools. Big Monitoring Fabric supports 1G, 10G, 40G and 100G for the most demanding and high volume network monitoring and security environments. Benefits of Big Mon include: Deploy faster Auto-discovery and configuration of Big Mon nodes Tools can receive traffic from anywhere in the network, regardless of physical location Delivery policies are programmed from a single interface Operate faster Real time visibility and analytics for quick troubleshooting REST APIs for tool and workflow integration and automation (event triggered monitoring, alerts, and tool interactions) Attack mitigation at terabit scale — automated or user-driven Scale and innovate faster Zero-touch scale out Changes to traffic delivery policies can be made without any physical reconfiguration of the visibility architecture Add inline tools without impacting network operation Reprogram policies in real time based on newly discovered threats Centralised tooling for significant L4-10 appliance license savings Intelligent traffic routing allows for intelligent flows, reduced appliance capacity requirements, lower license fees Immediate ROI with tool consolidation Big Cloud Fabric Big Cloud Fabric incorporates design principles that hyperscale organisations like Google and Facebook pioneered, implementing a logical, scale-out switch architecture that leverages intent-based principles to deliver agile and flexible data centre switching based on SDN controls, HPE Altoline Open Networking switches and fabric design. By deploying a disaggregated third party software/industry-standard switch hardware model, end-users can experience up to 50 per cent TCO savings over legacy networks. BCF delivers zero-touch operations, network automation and deep visibility for software-defined data centres (SDDC) and cloud-native applications. BCF supports both physical and virtual (multi-hypervisor) workloads and choice of orchestration software. It provides L2 switching, L3 routing, and L4-7 service insertion and chaining while ensuring high bisectional bandwidth. The scalable fabric is fully resilient with no single point of failure and supports headless mode operations. The solution has built-in integration for VMware Software-Defined Data Centers (SDDC), OpenStack clouds and container environments. BCF can be deployed in existing data centres as a new pod without disruption to traditional networks. Big Cloud Fabric benefits: Simplicity: zero-touch fabric and single-point of management Agility: network automation with vSphere and OpenStack integration, REST APIs for optional NetOps/DevOps automation Visibility and troubleshooting: built-in analytics with historical replay, leaf-spine-leaf fabric tracing for rapid troubleshooting, end-point visibility at VM-level Economics: dramatic reduction in OpEx and CapEx Innovation velocity: faster time to service enablement as well as rapid (hitless) software upgrade enables rapid consumption of new features Big Cloud Fabric supports 10G and 40G for the most demanding and high volume network monitoring and security environments. Support for Altoline Open Networking hardware The HPE Altoline is a family of disaggregated networking switches designed to accelerate the adoption of open networking in cloud data centres. Altoline offerings span the full spectrum of networking speeds – from 10, 100, or 1000BASE-T to 10GbE, 25GbE, 40GbE, 50GbE, or 100GbE. Big Monitoring Fabric and Big Cloud Fabric will support the following Altoline switches at general availability: Altoline 6960: 25/100GbE spine/leaf top-of-rack (ToR) switch – Tomahawk, 32 x 100GbE QSFP28 ports supporting 10GbE, 25GbE, 40GbE, 50GbE, or 100GbE The Altoline 6960 switch series provides an open network platform for high-performance spine/leaf deployments. Dig deeper into the hardware to see how you will benefit from: High performance: ToR 1U 100GbE switch High scalability: 32 x 25GbE, 50GbE, or 100GbE QSFP28 ports (alternatively, 128 x 10GbE or 25GbE ports) Flexibility: Deploying as 40GbE, 50GbE, or 100GbE spine, or ToR with 10GbE or 25GbE to servers and 40GbE, 50GbE, or 100GbE uplinks Easy network virtualisation and cloud: VXLAN support, especially with Trident ii+ ASIC Higher reliability: Redundant fans and power supplies for data centre deployment Altoline 6941: 10/40GbE spine/leaf ToR switch—Trident II+, 32 x 40GbE ports supporting up to 128 10GbE ports using breakout cables Altoline 6921: 10GbE leaf ToR switch— Trident II+, 48 x 10GbE SFP+ ports+6 x 40GbE QSFP+ uplink ports Big Switch’s Big Cloud Fabric and Big Monitoring Fabric are generally available to purchase today from HPE. Supporting materials Solution Brief: HPE Altoline Switch Series Partner Page: http://www.bigswitch.com/partners/hpe Explainer Video: Big Cloud Fabric Explainer Video: Big Monitoring Fabric Explainer Video: Big Monitoring Fabric Inline Gartner Report: Magic Quadrant for Data Center Networking Gartner Peer Insights: Data Center Networking / Big Switch Networks TechValidate: Check out what Big Switch customers are saying Data Sheet: Big Cloud Fabric Data Sheet: Big Monitoring Fabric About Big Switch Networks Big Switch Networks is the Next-Generation Data Centre Networking Company. We disrupt the status quo of networking by designing intelligent, automated and flexible networks for our customers around the world. We do so by leveraging the principles of software-defined networking (SDN), coupled with a choice of industry-standard hardware. Big Switch Networks has two solutions: Big Monitoring Fabric, a Next-Generation Network Packet Broker, which enables pervasive security and monitoring of data centre and cloud traffic for inline or out-of-band deployments and Big Cloud Fabric, the industry's first Next-Generation switching fabric that allows for choice of switching hardware for OpenStack, VMware, Container and Big Data use cases. Big Switch Networks is headquartered in Santa Clara, CA, with offices located in Tokyo, Melbourne, London and Istanbul. For additional information, email info@bigswitch.com, follow @bigswitch, or visit www.bigswitch.com. Big Switch Networks, Big Cloud Fabric, Big Monitoring Fabric, BigSecure, Big Chain, Switch Light OS, and Switch Light VX are trademarks or registered trademarks of Big Switch Networks, Inc. All other trademarks, service marks, registered marks, or registered service marks are the property of their respective owners. Media contacts Espresso Communications for Big Switch Networks Amy Rathbone/India Bednall bigswitch@espressocomms.com.au +61 2 8016 2200 One Identity Safeguard Introduces Frictionless Security for Privileged Accounts to Aid in Organisations’ Digital Transformation 2017-08-08T22:44:15Z one-identity-safeguard-introduces-frictionless-security-for-privileged-accounts-to-aid-in-organisations-digital-transformation One Identity Safeguard 2.0 is first in the industry to offer “Approval Anywhere,” a cloud-based approval workflow that enables security professionals to approve password requests from any device. Unique, hardened appliance form factor locks down application and adds required security while easing deployment Solution secures privileged and shared accounts for today’s hybrid cloud environments by managing on-premises and SaaS applications Sydney, AUSTRALIA – August 9, 2017 – One Identity, a proven leader in helping organisations get identity and access management (IAM) right, today announced a new version of its One Identity Safeguard privileged access management solution. The new solution, called One Identity Safeguard 2.0, includes new features that enable user flexibility and add redundancy while aiding the security of today’s hybrid infrastructures, including both on-premise and cloud-based applications. Safeguard 2.0 secures and automates the management of privileged or shared accounts, crucial to mitigating potential data breaches or application misuse and a requirement of several regulatory and industry compliance rules. Privileged accounts – which govern nearly every component of a company’s IT infrastructure – put sensitive data at risk. As companies increasingly need to provide access to privileged and shared accounts, including corporate accounts for social media channels, they face serious damage to their reputations, or worse, if those credentials fall in the wrong hands. Proper management must embrace cloud, be available on any device, and be delivered in a locked down, preconfigured appliance that minimises risk and simplifies installation and ongoing maintenance—characteristics of One Identity Safeguard. “Since privileged account management solutions have been around for a long time, they tend to be stale and lag behind the technologies transforming enterprises for the better,” said John Milburn, president and general manager of One Identity. “One Identity’s Safeguard, however, is all about actually enabling and capitalising on new and increasingly popular enterprise approaches that are key to digital transformations underway – like DevOps initiatives, distributed architectures, and the adoption of cloud-based applications – to help drive efficiencies and increase employee productivity in a safe and secure way.” “Get IAM Right”: Key features of One Identity Safeguard 2.0 A second-generation platform for management of privileged and shared accounts, One Identity Safeguard 2.0 is part of a strong and advanced software portfolio that aims to “get IAM right” for the enterprise. One Identity Safeguard 2.0 features a completely redesigned user interface that helps customers easily deploy, operate and maintain their privileged password systems. Other notable features include: “Approval Anywhere” brings frictionless management to IT execs: An industry first, security admins use a cloud-based workflow to securely approve session or password requests from any device, dramatically increasing efficiency and productivity. Hardened appliance form factor reduces attack surface while simplifying deployment: Provides full-disk encryption and an embedded operating system, which has removed unneeded components and disabled console access to permit only secure communications, protecting the solution from host and network-based attacks. An appliance form-factor also allows for rapid deployment; One Identity Safeguard can be up and running in a matter of hours. High availability with appliance clustering helps ensure 24/7 uptime: Easily deploy additional One Identity Safeguard appliances, which communicate with each other through clustering, for redundancy as any appliance on the network can fulfill password requests. This deployment model -- which is unique in the industry -- maximises response time, as a request is managed by the appliance closest on the network to the user. Included two-factor authentication ensures increased protection for critical passwords: Integrates seamlessly with One Identity’s cloud-based two-factor authentication solution to enable advanced authentication options for access to the password safe. One Identity includes 25 free licenses of the solution with every Safeguard deployment. Easy integration of cloud-based applications: By adding new integrations with popular cloud-based applications, companies can easily apply their privileged account policies to these applications and enhancing security while capitalising on the efficiencies and cost savings offered by the cloud. Localised language support in eleven languages: Provides a seamless experience for non-English administrators. PARTNER QUOTE “One of the biggest challenges we see in deploying privileged management solutions is user acceptance of the technology. One Identity Safeguard reduces this challenge by catering to the flexibility of security pros,” said Kris Zupan, at Rallypoint Solutions. “This flexibility, combined with the extensibility of Safeguard and the unmatched security we have always experienced from One Identity privileged management solutions, will enable us to provide our customers with the security they need and the usability they want.” Availability One Identity Safeguard 2.0 is available immediately worldwide. For more information, visit: www.oneidentity.com/one-identity-safeguard About One Identity One Identity, a Quest Software business, helps organisations get identity and access management (IAM) right. With a unique combination of offerings including a portfolio of identity governance, access management and privileged management, and identity as a service that help organisations reach their full potential, unimpeded by security yet safeguarded against threats. One Identity has proven to be a company unequalled in its commitment to its customers’ long-term IAM success. More than 7,500 customers worldwide depend on One Identity solutions to manage more than 125 million identities, enhancing their agility and efficiency while securing access to their data -- wherever it might reside. For more information, visit http://www.oneidentity.com. Supporting Resources Download here our whitepaper titled “Controlling and Managing Privileged Access” Register here for our upcoming Privileged Access Management webinar series The Dark Web, Cyber Security and Empowering Women in Technology Among Key Issues Upcoming Conference Will Tackle 2017-08-07T05:57:06Z the-dark-web-cyber-security-and-empowering-women-in-technology-among-key-issues-upcoming-conference-will-tackle Canberra, ACT (7th August 2017) — The latest business technology opportunities and challenges, including the dark web, empowering women in technology roles, and innovation in cloud security, will be addressed at ISACA’s upcoming Oceania Computer, Audit, Control and Security (CACS ) Conference, in Canberra, Australia from 11 – 12 September. Highly respected industry experts from Australia and the United States will come to together at the conference to present their most recent research, case studies and ideas, as well as impart valuable tools and knowledge for IT professionals to implement in their enterprises. This year’s conference, entitled ‘Building trust in an environment of technology-driven change’, will explore the accelerating impact of technology-driven change and the solutions that can be put in place to mitigate potential risk to the business, and will provide thought-provoking case studies surrounding a variety of key topic areas. This year’s speakers include industry experts from leading companies, government agencies and universities, such as Australian Cyber Security Growth Centre, Atlassian, ATO, ANZ Bank, PwC, CSIRO and UTS. Alastair MacGibbon, Special Advisor to the Prime Minister on Cyber Security will be one of the keynote speakers, as will ISACA Melbourne Chapter Board Member and Managing Partner for Cyber Risk Advisors, Mike Trovato. David Berkelmans, Oceania CACS 2017 Chair and ISACA Canberra Chapter Immediate Past President said: “OceaniaCACS2017 brings together a wealth of knowledge from industry experts in academia, government and business. This year’s conference will provide significant knowledge and the latest guidance in key areas of cybersecurity, IT risk and innovation. I look forward to engaging with our members and like-minded peers to address critical issues and solutions around technology disruption.” Keynote presentations include: Alastair MacGibbon, Special Advisor to the Prime Minister. Alastair will talk about Australia’s Cyber Security Strategy and how we can connect the government and business entities that know they have cyber security problems with the Australian start-ups and small businesses that are producing innovative solutions. Lynwen Connick, First Assistant Secretary, Information Sharing & Intelligence, Department of Prime Minister & Cabinet. Lynwen's presentation will explore the criticality of a holistic approach to cyber security. Specifically, the role of boards, diversity, technology solutions, cultural change, threat sharing and collaboration across industry and government. Mike Trovato, Managing Partner, Cyber Risk Advisors, Board Member, ISACA Melbourne Chapter. Mike will present an interesting review of his role as an assessor of critical infrastructure in New York after September 11th. Conference highlights include: Over 40 presenters in three separate streams focusing on Governance, Assurance and Cybersecurity. Developing Women in Technology panel discussion, featuring a panel of three speakers, facilitated by ISACA’s International Board Director Jo Stewart-Rattray. Delegates from government, academia and corporate organisations across Australia and United States, providing a range of opportunities to discuss current challenges and network with industry professionals Gala Dinner Monday, 11 September Post-conference workshops that allow attendees to dive deeper into key focus areas and topics 15 continuing professional education hours (15 CPD Points) Hosted by the Canberra Chapter of ISACA, a global association with more than 130,000 members in 188 countries, Oceania CACS2017 is the region's leading annual conference and must-attend event for IT audit, control, security and governance professionals. This year the conference is at the QT Canberra, from the 11-12th September, 2017 For more information on the Oceania CACS2017 conference, including registration details, please visit: http://www.oceaniacacs.com.au/ For more information about ISACA, please visit www.isaca.org. About ISACA Nearing its 50th year, ISACA® (isaca.org) is a global association helping individuals and enterprises achieve the positive potential of technology. Today’s world is powered by technology, and ISACA equips professionals with the knowledge, credentials, education and community to advance their careers and transform their organisations. ISACA leverages the expertise of its half-million engaged professionals in information and cyber security, governance, assurance, risk and innovation, as well as its enterprise performance subsidiary, CMMI® Institute, to help advance innovation through technology. ISACA has a presence in more than 188 countries, including more than 215 chapters and offices in both the United States and China. Twitter: https://twitter.com/ISACANews LinkedIn: ISACA (Official), http://linkd.in/ISACAOfficial Facebook: www.facebook.com/ISACAHQ SECURONIX EXPANDS OPERATIONS IN AUSTRALIA WITH OFFICIAL LAUNCH IN SYDNEY 2017-08-02T01:17:22Z securonix-expands-operations-in-australia-with-official-launch-in-sydney Sydney, Australia, 2 August, 2017 – Leading User Behaviour Analytics security firm, Securonix, today announced it has expanded into Australia with the opening of its first operational base in Sydney. The company’s market-leading technology detects malicious behaviour within an organisation or network in real-time. The launch in Sydney follows on the heels of the company launching in Singapore as part of a concerted global expansion. Founded in 2008, Securonix pioneered the use of user and entity behaviour analytics (UEBA). It is the only purpose-built Security Intelligence Platform that relies on signature-less technology for the detection, monitoring, investigation and management of malicious behaviour within an organisation and/or its network in real-time. It analyses user behaviour, log irregularities and next-generation security information and event management (SIEM), and can “connect the dots” from the full range of data available, develop profiles based on that data, and identify where a threat may come from and what level threat it poses before the damage is done. “Some of the world’s biggest security breaches happen not from the outside, but from within. Fraud, leaks and insider theft are on the rise in Australia and firms need to act to protect themselves,” said Chris Poulos, Vice President for Asia-Pacific and Japan, Securonix. The most recent KPMG ‘fraud barometer’ found that the total value of frauds rose by 16 per cent during a six-month period in 2016 to $442m, and that those most likely to be engaged in fraud were from company management (36 per cent of cases). “It’s why analysing user behaviour should be part and parcel of a security posture and until now Australian organisations have been unable to do it effectively,” said Poulos. Based in Sydney, the company will be led locally by Poulos and Michael Livingstone, Country Manager for Australia and New Zealand. The Securonix platform can be delivered as a managed service or through the channel in Australia, with the company having established partnerships with more than a dozen resellers in the region. The platform has been used across the globe within the mining, financial, gaming, retail, defence, healthcare, telecommunications, manufacturing, government and life sciences industries as the key identifier of potential fraud and theft. The March 2017 Gartner report, “A Comparison of UEBA Technologies and Solutions”, identified Securonix as the only UEBA solution provider to earn “strong” coverage in every use case assessment. “The world has already seen in the past few months the rise of various cyber threats such as WannaCry and Petya, and people’s eyes are opened to the destruction and disruption that can be caused by those with malicious intentions,” said Poulos. “Organisations need to barricade the walls from outside threats, sure. But it’s the inside threat that is perhaps the most malicious and it’s the one too many organisations simply don’t see coming. “The data is already there for the most part. It comes down to the proper analysis of all of that data into actionable intel that can prevent a devastating leak, fraud and the theft of IP by competitors or other nations.” The company’s strategic advisory board is chaired by former Deputy Director of the National Security Agency (NSA) in the United States, Chris Inglis. About Securonix Securonix radically transforms enterprise security with actionable intelligence. Its purpose-built security analytics platforms mine, enrich, analyse, score and visualise data into actionable intelligence on the highest risk threats to organisations. Using signature-less anomaly detection techniques, Securonix detects insider threat and fraud attacks automatically and accurately. Visit www.securonix.com. DATTO HIRES TIMOTHY WELLER AS CHIEF FINANCIAL OFFICER 2017-08-01T23:00:00Z datto-hires-timothy-weller-as-chief-financial-officer SYDNEY, Australia – August 2, 2017 – Datto, Inc., the leading provider of total data protection solutions for businesses around the world, today announced that Timothy Weller has joined the company as Chief Financial Officer. Weller will report to Datto Founder and Chief Executive Officer Austin McChord. "Tim brings a strong track record of financial and business leadership supporting both emerging growth and public technology companies,” stated McChord. “We’ve built a stellar management team, and we look forward to collaborating with Tim to continue to grow our business by providing value to our managed service provider (MSP) partners, employees and investors.” Prior to Datto, Weller served as the Interim CEO and CFO of London-based financial technology company Wonga. He was also CFO of two Boston-based public companies, EnerNoc (NASDAQ: ENOC), a clean energy technology company, and Akamai (NASDAQ: AKAM), where he led a team that completed one of the top-performing initial public offerings (IPOs) of all time. Early in his career, Tim was an equity research analyst at Donaldson, Lufkin & Jenrette. He has also been a software developer, video game designer, angel investor, and advisor to many technology company CEOs. Weller earned his bachelor’s and master’s degrees in electrical engineering from Michigan State University and a doctorate in electrical engineering from the University of Illinois. “Since my early career in software development and on Wall Street, I’ve watched small-to-medium businesses struggle to keep up with technology, and the complexity continues to accelerate. Datto has optimized the delivery of IT solutions for SMBs -- data protection, business continuity, networking and security -- by using the Managed Service Provider channel,” stated Weller. “I’m excited to work with the talented team that has led Datto to this stage of success as the company continues its global expansion and rollout of new services” About Datto Datto protects business data and provides secure connectivity for tens of thousands of the world's fastest growing companies. Datto's Total Data Protection solutions deliver uninterrupted access to business data on site, in transit and in the cloud. Thousands of IT service providers globally rely on Datto's combination of pioneering technology and dedicated services to ensure businesses are always on, no matter what. Datto is headquartered in Norwalk, Connecticut and has offices in Monroe, Rochester, Boston, Portland, Toronto, London, Singapore and Sydney. Learn more at http://www.datto.com/au/ # # # Media Contacts Amanda Conroy/India Bednall Espresso Communications datto@espressocomms.com.au +61 2 8016 2200 Australian Cloud Company Joviam Expands with Launch into the United States 2017-08-01T01:44:19Z australian-cloud-company-joviam-expands-with-launch-into-the-united-states Sydney, Australia – August 1, 2017 – Australian cloud computing company, Joviam, has expanded its operations into the United States, launching its services out of San Francisco as it aims to at least double its size in the 2018 financial year. Joviam provides a cloud platform for technically-minded consumers and professionals who need a powerful and flexible platform to create and run apps and digital services, including Software-as-a-Service (SaaS). This includes developers, systems administrators and SMBs (such as engineering companies and development houses). Joviam, which competes with the likes of Amazon Web Services and Microsoft, differentiates itself by bringing enterprise-grade cloud computing capabilities to the wider market. This is made possible by the InfiniBand technology which underpins the platform, enabling performance that is almost five times ahead of the market but at a significantly lower price point. Joviam selected the US as its first point of expansion outside Australia due to the market’s cloud leadership. It has taken up residence in the Equinix SV2 data centre. Statistics firm Statista expects North American cloud computing revenue to reach AU$57.84 billion (US$45.84bn) in 2017, with predictions for 2020 at AU$87.44bn (US$69.30bn). This is a significant portion of the worldwide market, which is forecast to exceed AU$178.54bn ($US141.50bn) in 2020[1]. “While we’ve been serving a global customer base since our inception, the launch of our US-based operations allows us to play a more prominent role in the world’s largest cloud market, while providing us with access to a much larger customer base” said Gabriella Jarrett, Director and Co-Founder at Joviam. “More importantly, our localisation in the US allows us to meet the demand for flexible enterprise-grade cloud computing that doesn’t force SMBs into lock-in scenarios. This means they can build their businesses with best-of-breed technologies that suit their operations, while also eliminating key concerns surrounding cloud computing – in the case of the US, latency, data sovereignty and compliance.” While Joviam is self-funded to date, it has already received interest from US-based venture capital firms. It will consider agreements with these parties should the propositions align with Joviam’s wider expansion objectives as it begins to eye Europe and Asia in the next 24 months. About Joviam Joviam is an Australian Infrastructure-as-a-Service (IaaS) provider. It meshes a custom hypervisor stack with InfiniBand supercomputer technology to create a cloud platform with enterprise-grade performance and stability for the wider public market. Flexibility with no vendor lock-ins and full configurability through use of ‘Infrastructure-as-Code’ provides an optimal foundation for DevOps practices and agile development. Industry-leading IOPS performance provides the ultimate cloud environment for big data, app development and Software-as-a-Service (SaaS) applications and fintech. Visit www.joviam.com for more information. [1] Figures based on July 24, 2017, exchange rate from the Euro. Survey Highlights Disconnect between Australian Consumers’ High Expectations for Digital Services and an Organisation’s Ability to Deliver Them 2017-07-31T20:00:00Z survey-highlights-disconnect-between-australian-consumers-high-expectations-for-digital-services-and-an-organisation-s-ability-to-deliver-them SYDNEY, AUSTRALIA – August 1, 2017 – More than three quarters of Australian consumers will leave a digital (website or mobile) app or service in one minute or less if it is unresponsive or slow, according to a new survey from PagerDuty®, the leader in digital operations management. Released today, the State of Digital Operations: Australia, highlighted a disconnect between consumers’ high expectations of their digital service experience and how quickly IT organisations can adapt to the rise of digital service offerings and resolve customer-impacting incidents. The survey also indicated that ensuring excellent digital experiences is no longer just an imperative for the developers and IT operations teams responsible for managing infrastructure; digital incidents now have a direct impact on the business, with nearly one third of respondents reporting that one hour of IT downtime costs their companies between $500,000 to more than $10 million AUD. Of the IT organisations that felt prepared to effectively support digital offerings, incident management reigned supreme, with DevOps, continuous integration, agile development and ChatOps identified as other common practices. The report findings, based on a two-part survey of over 200 IT personnel in development and operations as well as over 300 consumers in Australia, revealed that resolving consumer-impacting incidents takes IT teams more than five times longer than the amount of time consumers are willing to wait for a service that isn’t performing properly—increasing the chances that customers and revenue are lost during downtime. Nearly all (90 percent) of the IT professionals (e.g., developers, DevOps and IT operations teams) surveyed cited that IT operations is most responsible for ensuring seamless delivery of their organisation’s digital offerings, ultimately holding the key to consumers’ brand loyalty and business revenue.   “Digital services provide an essential way for consumers to complete everyday tasks and as a result, expectations for an always-on, user-friendly digital experience have reached new heights,” said Jennifer Tejada, CEO, PagerDuty. “To meet this demand and remain competitive, businesses must integrate machine and human intelligence with incident response best practices to enable effective business-wide response, leveraging the excellence of digital operations management. The alternative could mean a loss of customers and millions in revenue.” In the State of Digital Operations: Australia survey, digital services were defined as those offered through digital interfaces, such as computers, tablets and smartphones, spanning both professional services, as well as those used for personal reasons. These services have become more prevalent in the lives of Australian consumers—Deloitte Access Economics (2015) estimates that the broader digital economy will grow to contribute as much as $139 billion to the economy by 2020 (7.3% of GDP).  The Business Impact of IT Incidents IT incidents impact more than IT organisations. The State of Digital Operations report found that IT incidents also have a direct impact on stakeholders in the lines of business: Nearly one third of respondents (33.4 percent) report that one hour of IT downtime costs their companies between $500,000 to more than $10 million AUD. The non-IT departments most impacted by IT Operations issues are sales, research and development, accounting and finance, marketing, customer service and production. Despite IT incidents becoming increasingly tied to business success and the bottom line, only 21.4 percent of organisations prioritise informing business stakeholders after a disruption occurs. Less than half of organisations (44.3 percent) contact affected customers or users. The IT Readiness Disconnect The survey of over 200 IT personnel in development and operations found that while a majority feel confident that their organisation is prepared to support digital services, more than half are still experiencing customer-impacting incidents (slowness or downtime) at least one or more times per week. 71.9 percent of respondents feel confident that their IT organisation is prepared to support digital services. 56.2 percent of respondents noted that their organisations are still experiencing customer-impacting incidents (slowness or downtime) at least one or more times a week.  The rise in digital service offerings has also created operations challenges for IT organisations such as increased difficulty in capacity planning (e.g. increase in volume of data), increased complexity resulting in more cognitive load and an increase in number of tools. IT organisations also face reduced budgets, lack of full stack visibility, lack of contextual data when troubleshooting, siloed IT functions limiting collaboration and alert fatigue.  The Cure for the Common Digital Disruption Challenge Many IT professionals are adopting modern development methods and tools to address the challenges of digital operations and consumer expectations: According to IT organisations, incident management reigns supreme among those who feel prepared to effectively support digital offerings, with DevOps, continuous integration, agile development and ChatOps identified as other common practices. Monitoring tools also play a critical role in helping organisations support digital service offerings effectively. Security monitoring is the tool or service most widely used amongst organisations who feel they’re equipped to support digital services, followed by application monitoring, infrastructure monitoring and IT operations analytics. “Today’s IT teams are faced with more complex architectures that result in a number of new operational and technological challenges. The number of tools used, coupled with the increase in volume of data in play, makes it even more difficult to ensure a consistent digital experience for customers,” said David Wall, Managing Director and Country Manager for APAC, PagerDuty. “As organisations bridge between IT performance and a superior digital experience, their IT teams and lines of business must be equipped with digital operations tools and services that enable even more visibility into the digital stack.”   The complete Australian 2017 State of Digital Operations Report is now available for download.  About PagerDuty PagerDuty is the leading digital operations management platform for businesses. Through its SaaS-based platform, PagerDuty empowers developers, DevOps, IT operations and business leaders to prevent and resolve business-impacting incidents for exceptional customer experience. More than 8,000 small, mid-size and enterprise global customers such as NBC Universal, Lululemon, IBM and Panasonic use and trust PagerDuty to maximize their time and increase their business response and efficiency. When revenue and brand reputation depends on customer satisfaction, PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across their IT environment. Headquartered in San Francisco with regional offices in Toronto and Sydney, the company was recently listed in the 2016 Deloitte Technology Fast 500, Inc. 500 and Forbes Cloud 100 lists.Media Contact  Progressiva Jo Balfour M: +61 405 542 018 Shuba Paheerathan M: +61 438 606 424   ###PagerDuty is a registered trademark of PagerDuty, Inc in the United States.  All other trademarks are the property of their respective companies.   PagerDuty Expands Global Presence into Asia-Pacific Region with Australian Team 2017-07-31T20:00:00Z pagerduty-expands-global-presence-into-asia-pacific-region-with-australian-team SYDNEY, AUSTRALIA — AUGUST 1, 2017 — PagerDuty, the global leader in digital operations management, today announced the launch of its local team in Sydney, Australia. The global expansion will help the company further grow its presence in the Asia-Pacific region and address the increasing need for PagerDuty® digital operations management. The company also announced the appointment of David Wall, former head of APAC sales at Dropbox, who brings more than 10 years of executive leadership and software industry experience growing businesses in the region; he will lead PagerDuty’s expansion in Australia and Asia Pacific by continuing to build an ecosystem of customers and partners. “Leading companies across industries and of all sizes are more dependent than ever on digital for revenues and customer engagement. PagerDuty is experiencing strong growth by addressing real-time digital operations challenges,” said Jennifer Tejada, Chief Executive Officer, PagerDuty. “Our expansion in Asia-Pacific highlights our efforts to provide developer and IT operations teams, as well as the broader business, with better visibility and insights to effectively prevent and manage incidents, ultimately delivering a great customer experience.” According to the inaugural PagerDuty State of Digital Operations: Australia, more than 75 percent of Australian consumers surveyed said they will leave a digital app or service in one minute or less if it is unresponsive of slow. On the other hand, nearly all IT personnel in development and operations surveyed said their organisations take between six minutes to more than one day to resolve IT incidents that impact consumer-facing digital services. The business impact is significant—more than half (56.2 percent) of IT personnel cited customer-impacting incidents occur at least once a week or more. Further, nearly one third of IT personnel surveyed (33.4 percent) reported that an hour of IT downtime costs them between $500,000 to more than $10 million AUD. “PagerDuty has helped us address several challenges as we embrace new technologies and innovation to deliver digital content and improve our overall customer experience,” said Jeremy Emmett, Infrastructure Solutions Manager, Fairfax Media, a leading digital publisher in Australia and New Zealand. “We have automated incident management so we can quickly task the right people to fix business critical issues that may get in the way of a smooth customer experience. Most importantly, we can get comprehensive insights and can easily set priorities and proactively address areas of technical debt. All the while, our team is high-performing and maintaining a healthy work/life balance. PagerDuty means a better quality of life as we scale to match our fast-paced, growing business.” “There is a critical need in APAC for PagerDuty’s customer-centric approach to digital operations management. The company stood out to me as the best equipped to handle the rapid expansion of digital services and their operational needs. I look forward to helping shape the future direction of PagerDuty through key channels and alliances in this region while empowering customers to become more successful,” Wall said. In his new role at PagerDuty, Wall will apply his deep knowledge of developing successful growth strategies to build on PagerDuty’s position as the leading digital operations management platform. Prior to PagerDuty, Wall was a key member of Dropbox’s leadership team, responsible for developing, executing and driving growth through direct and channel sales within the APAC market by helping companies simplify the way people and teams work together. “With over 800 customers in Asia Pacific already, PagerDuty has a strong foundation to build on,” said Tejada. “David’s track record in establishing successful partner, channel and alliance outcomes and achieving high-growth regional sales success across large geographic regions will play a crucial role in helping us to understand and delight our customers, scale our global business, and continue our strong business growth.” PagerDuty aims to be the solution of choice in the APAC region when organisations seek to significantly improve and protect exceptional digital customer experiences. By gaining full visibility of the digital stack and actionable insights, PagerDuty helps organisations proactively mobilise people and manage issues in their IT and DevOps environments. Today, PagerDuty’s digital operations management platform supports more than 9,000 organisations across the globe. For additional information, join the company at its launch party taking place today by registering now. About PagerDuty PagerDuty is the leading digital operations management platform for businesses. Through its SaaS-based platform, PagerDuty empowers developers, DevOps, IT operations and business leaders to prevent and resolve business-impacting incidents for exceptional customer experience. More than 9,000 small, mid-size and enterprise global customers such as Lululemon, IBM and Panasonic use and trust PagerDuty to maximize their time and increase their business response and efficiency. When revenue and brand reputation depends on customer satisfaction, PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across their IT environment. Headquartered in San Francisco with regional offices in Toronto and Sydney, the company was recently listed in the 2016 Deloitte Technology Fast 500, Inc. 500 and Forbes 2017 Cloud 100 lists. Media Contact: Progressiva Jo Balfour M: +61 405 542 018 Shuba Paheerathan M: +61 438 606 424 ### PagerDuty is a registered trademark of PagerDuty, Inc in the United States. All other trademarks are the property of their respective companies. icare (Insurance & Care NSW) implements OnBase by Hyland for digital information management 2017-07-27T06:27:03Z icare-insurance-care-nsw-implements-onbase-by-hyland-for-digital-information-management icare, the New South Wales’ government’s insurance and care provider, has selected and implemented OnBase by Hyland, an enterprise information platform, hosted in the Hyland Cloud. icare will use OnBase to support its enterprise vision of digital information management, initiating the project in its largest division, which delivers insurance and care services to customers of the NSW Workers Compensation scheme. icare is one the largest insurers in Australia with $33 billion in assets and more than 3.4 million customers. icare is a new public financial corporation undertaking business transformation from a previously adversarial process to a contemporary business, delivering a world-class service experience to employers, injured workers and motorists – focused on quality of life outcomes, not process. Through this transformation, icare is creating a fresh new business model from one based on previously fragmented systems to one powered by a common platform, providing an integrated view of the customer and service delivery. To enable this goal, icare sought an innovative technology to provide a single view of the customer information and optimise business processes. “Hyland was a natural fit for icare. They show impressive insurance and health industry experience and have provided sound advice on how we can optimise their OnBase technology within our business environment and successfully integrate it with our insurance lifecycle management software, Guidewire. We’ve enjoyed a successful partnership where they’ve met our deadlines, enabling us to meet our program milestones,” said John Nagle, icare group executive, workers insurance. “The OnBase product provides an end-to-end record management and secure storage solution to manage our customer correspondence, policies and billing – linking them to claims and care delivery, as well as enabling secure access of information from the cloud,” Nagle said. “Their solution provides a fully integrated platform which gives our underwriters and billing staff a birds-eye view of the data they need to support employers and ultimately respond to injured workers in a timely manner.” icare completed phase one of its OnBase implementation in its workers’ compensation policy processes in April 2017. It has selected workers’ compensation claims processes for phase two, implementing Guidewire ClaimCenter® and OnBase simultaneously. “Utilising the OnBase Ready for Guidewire accelerators for Guidewire InsuranceSuite™, icare staff gain instant access to important information – improving decision-making for its workers’ compensation policies and claims and eliminating the need to search multiple applications, file shares or paper records,” said Ruth Fisk, global director of insurance at Hyland. “We’re looking forward to working with icare to connect information throughout the enterprise and deliver the best service possible to their customers, resulting in getting the injured employee back to work as quickly as possible.” For more information about workers’ compensation and the OnBase integration and accelerators for Guidewire, visit OnBase.com Breaking News - ASX Listed G Medical Signs Binding MOU for US $67.5M for China Distribution 2017-07-27T01:24:14Z breaking-news-asx-listed-g-medical-signs-binding-mou-for-us-67-5m-for-china-distribution ASX Announcement 27 July 2017 G MEDICAL SIGNS BINDING MOU FOR CHINA DISTRIBUTION VALUED AT US$67.5M •Binding MOU signed with Shandong Boletong Information S&T Co. Ltd. •Agreed terms include call centre cooperation and a minimum purchase order of Smartphone Prizmaunits within the first year. •Medical and ancillary support via Nurse and Physician staffed call centres and ‘Cloud’ services. Mobile health and e-health company G Medical Innovations Holdings Ltd (“G Medical” or the “Company”) is pleased to announce it has executed a Binding Memorandum of Understanding (“Agreement”) between its subsidiary G Medical Innovations Asia Limited and Shandong Boletong Information S&T Co. Ltd. (“Boletong”), for the distribution of G Medical’s products and for call centre and ‘Cloud’ services in the People’s Republic of China. G Medical Smartphone Prizma Purchase Order Pursuant to the terms of the Agreement, Boletong has agreed to purchase a minimum quantity of units within the 1st Year of the G Medical Smartphone Prizma, and to provide associated support services for a minimum period of 60 months. Boletong will pay a pre-determined price for each unit, with the value of the agreement based on the minimum commitments being no less than US$67,500,000. The obligation to acquire the units commences on the granting of the CFDA certification to G Medical, which is currently in process. Support Services 1) Medical Services: Pursuant to the terms of the Agreement, Boletong and G Medical will set up a medical call centreproviding support services from 50-60 Nurses and 3-5 General Practising Physicians. Boletong will be responsible for the recruitment of the Nurses and General Practising Physicians, andthe establishment of the call centre. 2) ‘Cloud’ Subscription and Support Services: Pursuant to the terms of the Agreement, Boletong and/or G Medical will provide; a) Automated Cloud algorithm interpretation services, for biomedical signals 20170727_GMV - Binding MOU for China Distribution Page 2 of 3 b )Level 1 services including, Live and/or automated end-user technical support c) Level 2 services including, hardware (device) support, replacement/repairs Marketing and advertising G Medical agreed to contribute an immaterial portion of the per unit price as marketing and investment for Boletong's promotion of the products and services in China, with such payments to be set-off against payment of the purchase orders by Boletong. Non-competition Boletong and its associations are subject to non-competition restraints for the period of the Agreement, and ending five years after its termination (unless G Medical is found by a Court to have breached the Agreement). These non-competition restraints extend to competing with the products or services of G Medical. G Medical CEO Dr. Yacov Geva, commented: “I am extremely pleased to announce yet another significant relationship for G Medical within the ever-growing and lucrative Chinese territory. To have further increased our purchase commitment for our G Medical Smartphone Prizma devices, over and above our existing agreements, is an exceptional outcome with a key partner in Boletong. This adds further to our robust, multi-year revenue stream for the Company, particularly within the first year of a CFDA approval being granted”. “I have met with the executives of Boletong, and whilst in China have visited their facilities and operations. Boletong operates in 16+ provinces and works with the National Public Health care system and acts as a distributor of medical services for the government. Boletong is currently working with several large healthcare organisations such as Wanda, a medical company which is positioned in the top three in their area, and along with telecom carriers such as China Telecom. Boletong is also supported through investment from a large and reputable group in Beijing. Our team, has invested more than 3 months in bringing this MOU to fruition, during which time we were able to satisfy ourselves as to Boletong's strong financial position, their key government partnerships in place, and the ability to deliver all aspects under our agreement.” “This relationship is a significant strategic partnership, allowing the roll out the Company’s medical and ancillary support services within the Chinese territory, for both our professional call centre and Cloud based systems”. Ends Corporate Advisors Otsana Capital 108 Outram Street West Perth WA 6005 Telephone: +61 8 9486 7244 www.otsana.com About Shandong Boletong Information S&T Co., Ltd Shandong Boletong Information S&T Co., Ltd. (Boletong) is a hi-tech medical and healthcare company invested by Beijing Honghui Group which has businesses in medicine, investment, drug store automation system and new energy areas, based in China. Boletong focuses on the production and sales of medical devices, membership healthcare management systems and R&D and applications for the National Basic Public Healthcare Project Solution. Boletong is currently one of the top 16 service providers for the national public healthcare system. Boletong is located in Jinan Hi-tech Technology Development Area, Shandong province. Boletong’s website is www.sdboletong.com About G Medical Innovations G Medical (ASX:GMV) was founded in August 2014, aiming to be at the forefront of the digital health revolution, developing the next generation of mobile health (mHealth) technologies. The Company brings forth the experience and expertise of its Board to deliver best-in-class solutions to address this global opportunity. The Company specialises in innovative next generation mobile and e-health solutions and services using its suite of devices and software solutions with a view to driving multiple and recurring revenue streams, across numerous verticals and territories. For more information on G Medical, please visit www.gmedinnovations.com ThoughtWorks Releases First-Ever Report on Courageous Leadership Among Successful C-Suite Executives 2017-07-26T00:34:26Z thoughtworks-releases-first-ever-report-on-courageous-leadership-among-successful-c-suite-executives p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Arial} li.li1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Arial} span.s1 {font-kerning: none} span.s2 {text-decoration: underline ; font-kerning: none; color: #0563c1} span.s3 {text-decoration: underline ; font-kerning: none} ul.ul1 {list-style-type: disc} ThoughtWorks, a global software consultancy released a first of its kind report, “The Next Big Disruption: Courageous Executives”, revealing what sets top business leaders apart from their competition. The report profiles an elite segment of C-Suite leaders referred to as “Courageous Executives” in the US, the UK, Australia and India and the findings underscore the critical role technology plays in business strategy, from navigating the chaos of digital transformation to how they’re setting their business up for future success. The report also sheds light on the leadership styles of Courageous Executives including their tolerance for risk and failure, their use of customer insights and the ways leaders in all four countries are preparing for the future of work. This report, developed by ThoughtWorks in partnership with research agency Northstar, features insight from Fortune 500 C-Suite executives who are: advocates for digital transformation; have an active role in directing how technology enables their business; have seen their company’s revenue or profit increase significantly due to a recent technology change; and 85 percent of which self-identified as risk takers. “As companies across all industries embrace the changes of our increasingly digital world, we’re seeing leaders at the helm of these companies dive deeper into how technology is implemented and how it works,” said ThoughtWorks President and CEO, Guo Xiao. “I began my time in the industry as a developer, giving me the tools I needed to approach business with a technology first perspective. Executives across the globe are learning that a strong grasp of technology matters and they’re finding ways to adapt. Our findings show that 54 percent of Courageous Executives have developed a deep understanding of technology with a remarkable 57 percent of these leaders reporting having written code,” noted Xiao. "A tenacious commitment to embrace technology is what today sets apart truly Courageous Executives." According to Ange Ferguson, Group Managing Director for ThoughtWorks Asia Pacific, “In this new age of digital disruption, technology is being catapulted closer to the business core and that’s challenging the traditional C-suite. They need to think and behave differently when it comes to the role of technology in their strategy, and to question how they are engaging technology to produce better outcomes for the business. “While capability was once a barrier to what’s possible, now the constraint lies in the willingness of decision makers to be courageous with foundational technologies,” she said. REA, which operates Australia’s leading residential, commercial and share property websites, as well as a number of property portals in Asia and interests in the US and India, credits its impressive growth and success to a culture based on consistent innovation and invention. “The REA business is built around customer delivery, which demands that we work to the same agile rhythm across all levels of the organisation. Visualised work, team stand-ups and collaboration enable the innovation and invention that has become part of our DNA,” said Nigel Dalton, Chief Inventor, REA. “Our competition is global and the landscape is set to change as AirBnB, Facebook, Google, eBay, and WeChat become major players in property over the next few years. We’re embracing the opportunities this creates by focusing our culture of innovation and invention on the technologies that will change how people find property - robotics, virtual reality, augmented reality and data science. “That, along with our diverse backgrounds, creative thinking and scalability, will see us continue to deliver new products and services to market faster than anyone else, and ensure we are the world’s best.” According to the report, notable themes uniting Courageous Executives include: Proactive Approach to Technology Changes According to the report, to keep pace and anticipate future technology shifts, Courageous Executives conduct research, analyze their competitors, troubleshoot tech challenges and hire subject matter experts. A majority of Courageous Executives (65 percent) say that digitizing and adapting to new technology is a top business priority followed by growth. Research – 63 percent of leaders do their own research to stay ahead of technology changes. Top trends they’re exploring include security threats; human and machine interaction; new hardware, software and operational platforms; machine learning and artificial intelligence; virtual reality and augmented reality. Competitor Analysis – In all four countries, big tech decisions are most often fueled by competition. Asked to identify the largest driver motivating change, 47 percent pointed to their competitors. Tolerance for Risk and Willingness to Fail Understanding risks and its impact on ongoing business success is an important characteristic of a Courageous Executive along with the ability to rebound after a perceived failure. Appetite for Risk - In fact, 87 percent of all executives agree that taking risks is necessary to achieve goals and maintain a strong competitive advantage with 62 percent pointing to their willingness to take risks their competitors won’t as a key differentiator. Failing Well - Courageous Executives reported their most common reaction to these setbacks was to focus on what went right with the second being to stay as positive as possible. When asked how failure affected their employees, 54 percent globally said that they believed failure made them even more motivated to succeed. Use of Customer Insights Throughout the world, courageous leaders recognize the necessity of maintaining a close connection to their customers. 91 percent report that customer input directly informs their strategic decision-making. While there is some agreement as to the best methods for gathering that customer input, there’s still a lack of consensus among executives when it comes to what data they’re collecting and who is assessing the insights. Data Source - Overall, the most common source of insight is customer research, followed by social feeds which are monitored by 68 percent of Australian, 60 percent of UK and Indian and only 38 percent of US leaders. Other ways executives gather information includes using analytics from a content management system or implementing a designated customer insights task force. Customer Engagement - Gathering data from multiple sources is universally valued, but 87 percent of executives report having an internal team dedicated to their customers. Additionally, 58 percent of US and 48 percent of Australian executives say they speak to their customers themselves, which is far more than 32 percent in India and 22 percent in the UK. The Future of Work Across continents, nearly half of all courageous leaders describe their company culture as “team-first,” meaning they hire primarily for cultural fit, with skills and experience the second consideration. A third define their company as having an “elite” culture, described as hiring only the best to change the world by untested means. Subject Matter Experts - An overwhelming majority of Courageous Executives (90 percent) emphasized the importance of key hires, stating that discovering subject matter experts and new talents helps their context and credibility and is crucial to success. Tech’s Impact - 70 percent believe that replacing white-collar workers with technology is a natural progression and to be expected. To prepare for the potential impact of technology on the workforce, 87 percent of leaders admit to researching new technologies that may help them save on staff costs. 83 percent also agree that they’re preparing for the impact of technology replacing their workers by limiting new hires to reduce ongoing overhead. To download the report visit www.thoughtworks.com/courage Methodology Developed by ThoughtWorks’, this report is based on data collected by Northstar Research Partners from C-Suite executives from Fortune 500 companies with 100 employees or more, 87 percent of whom have occupied their office for at least three years and 79 percent reporting more than $100 million in revenue. The executives are primarily Presidents or Chief Executive Officers, the data also includes insights from the full C-suite including CIOs, CMOs, COOs, CTOs from a variety of industries from finance and retail to healthcare and manufacturing and more. About ThoughtWorks We are a software company and community of passionate purpose-led individuals. We think disruptively to deliver technology to address our clients' toughest challenges all while seeking to revolutionize the IT industry and create positive social change. Seagate Technology Reports Fiscal Fourth Quarter and Fiscal Year 2017 Financial Results 2017-07-26T00:06:50Z seagate-technology-reports-fiscal-fourth-quarter-and-fiscal-year-2017-financial-results CUPERTINO, CA – July 25, 2017 – Seagate Technology plc (NASDAQ: STX) (the “Company” or “Seagate”) today reported financial results for the quarter and fiscal year ended June 30, 2017. For the fourth quarter, the Company reported revenue of $2.4 billion, gross margin of 27.7%, net income of $114 million and diluted earnings per share of $0.38. On a non-GAAP basis, which excludes the net impact of certain items, Seagate reported gross margin of 28.9%, net income of $192 million and diluted earnings per share of $0.65. During the fourth quarter, the Company generated $243 million in cash flow from operations and returned approximately $400 million to shareholders in the form of dividends and share repurchases. For the fiscal year ended June 30, 2017, the Company reported revenue of $10.8 billion, gross margin of 29.5%, net income of $772 million and diluted earnings per share of $2.58. On a non-GAAP basis, Seagate reported gross margin of 30.5%, net income of $1.2 billion and diluted earnings per share of $4.12. In fiscal year 2017, the Company generated approximately $1.9 billion in cash flow from operations and returned 53% of that to shareholders in cash dividends of $561 million and share repurchases of 12.1 million ordinary shares for $460 million. Seagate’s balance sheet remains healthy and during the fiscal year the Company successfully raised $1.25 billion in investment-grade debt and repurchased and redeemed approximately $316 million of outstanding debt. Cash and cash equivalents totaled approximately $2.5 billion at the end of the fiscal year. There were 292 million ordinary shares issued and outstanding as of the end of the fiscal year. “The results of our performance this fiscal year reflect improved year-over-year profitability of our storage product portfolio and business operations,” said Steve Luczo, Seagate’s chairman and chief executive officer. “Although the near-term dynamics of technology shifts present demand variations for the storage industry from time to time, we continue to see growing storage demand in the long-run driven by the proliferation of data growth from new technologies, emerging industries, and growing businesses. We believe we have the vision, products, technology and experience to ensure our long-term success and shareholder value.” For a detailed reconciliation of GAAP to non-GAAP results, see accompanying financial tables. Seagate has issued a Supplemental Financial Information document, which is available on Seagate’s Investors Relations website at www.seagate.com/investors. Quarterly Cash Dividend The Board of Directors of the Company (the “Board”) has approved a quarterly cash dividend of $0.63 per share, which will be payable on October 4, 2017 to shareholders of record as of the close of business on September 20, 2017. The payment of any future quarterly dividends will be at the discretion of the Board and will be dependent upon Seagate’s financial position, results of operations, available cash, cash flow, capital requirements and other factors deemed relevant by the Board. Investor Communications Seagate management will hold a public webcast today at 6:00 a.m. Pacific Time that can be accessed on its Investor Relations website at www.seagate.com/investors. During today’s webcast, the Company will provide an outlook for its first fiscal quarter of 2018, including key underlying assumptions. An archived audio webcast of this event will be available on Seagate’s Investors Relations website at www.seagate.com/investors shortly following the event conclusion. About Seagate To learn more about the Company’s products and services, visit www.seagate.com and follow us on Twitter, Facebook, LinkedIn, Spiceworks, YouTube and subscribe to our blog. The contents of our website and social media channels are not a part of this release. For full financial results please visit Seagate's website www.seagate.com Media Contact: Einsteinz Communications Pru Quinlan pru@einsteinz.com.au +61 2 8905 0995 Cautionary Note Regarding Forward-Looking Statements This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, each as amended, including, in particular, statements about the Company’s plans, strategies and prospects, financial projections, estimates of industry growth, market demand, shifts in technology and dividend issuance plans for the fiscal quarter ending September 29, 2017 and beyond. These statements identify prospective information and may include words such as “expects,” “intends,” “plans,” “anticipates,” “believes,” “estimates,” “predicts,” “projects,” “should,” “may,” “will,” or the negative of these words, variations of these words and comparable terminology. These forward-looking statements are based on information available to the Company as of the date of this report and are based on management’s current views and assumptions. These forward-looking statements are conditioned upon and also involve a number of known and unknown risks, uncertainties, and other factors that could cause actual results, performance or events to differ materially from those anticipated by these forward-looking statements. Such risks, uncertainties, and other factors may be beyond the Company’s control and may pose a risk to the Company’s operating and financial condition. Such risks and uncertainties include, but are not limited to: items that may be identified during its financial statement closing process that cause adjustments to the estimates included in this report; the uncertainty in global economic conditions; the impact of the variable demand and adverse pricing environment for disk drives; the Company’s ability to successfully qualify, manufacture and sell its disk drive products in increasing volumes on a cost-effective basis and with acceptable quality; the impact of competitive product announcements; the Company’s ability to achieve projected cost savings in connection with restructuring plans; possible excess industry supply with respect to particular disk drive products; disruptions to its supply chain or production capabilities; unexpected advances in competing technologies or changes in market trends; the development and introduction of products based on new technologies and expansion into new data storage markets; the Company’s ability to comply with certain covenants in its credit facilities with respect to financial ratios and financial condition tests; currency fluctuations that may impact the Company’s margins and international sales; cyber-attacks or other data breaches that disrupt the Company’s operations or results in the dissemination of proprietary or confidential information and cause reputational harm; and fluctuations in interest rates. Information concerning risks, uncertainties and other factors that could cause results to differ materially from the expectations described in this press release is contained in the Company’s Annual Report on Form 10-K filed with the U.S. Securities and Exchange Commission on August 5, 2016, the “Risk Factors” section of which is incorporated into this press release by reference, and other documents filed with or furnished to the Securities and Exchange Commission. These forward-looking statements should not be relied upon as representing the Company’s views as of any subsequent date and the Company undertakes no obligation to update forward-looking statements to reflect events or circumstances after the date they were made. The inclusion of Seagate’s website address in this press release is intended to be an inactive textual reference only and not an active hyperlink. The information contained in, or that can be accessed through, Seagate’s website and social media channels are not part of this press release. Use of non-GAAP financial information The Company uses non-GAAP measures of adjusted revenue, gross margin, net income, diluted earnings per share and operating expenses which are adjusted from results based on GAAP to exclude certain expenses, gains and losses. These non-GAAP financial measures may be provided to enhance the user’s overall understanding of the Company’s current financial performance and its prospects for the future. Specifically, the Company believes non-GAAP results provide useful information to both management and investors as these non-GAAP results exclude certain expenses, gains and losses that it believes are not indicative of its core operating results and because it is similar to the approach used in connection with the financial models and estimates published by financial analysts who follow the Company. These non-GAAP results are some of the primary measurements management uses to assess the Company’s performance, allocate resources and plan for future periods. Reported non-GAAP results should only be considered as supplemental to results prepared in accordance with GAAP, and not considered as a substitute for, or superior to, GAAP results. These non-GAAP measures may differ from the non-GAAP measures reported by other companies in its industry. Dell Boomi Announces the Launch of Australian-based Atom Cloud and MDM Cloud 2017-07-25T00:18:14Z dell-boomi-announces-the-launch-of-australian-based-atom-cloud-and-mdm-cloud Sydney, Australia – July 25, 2017 – Dell Boomi® (Boomi) has announced the availability of an Australian-based Boomi Atom Cloud and Boomi MDM Cloud, adding to the available deployment options for customers using Boomi to connect applications, manage data, and orchestrate critical business processes – between cloud platforms, software-as-a-service (SaaS) applications, and on-premises systems. “Personalisation of the student, researcher and alumni experience is critical for Flinders University’s strategic success, and having a reliable and timely view of each constituent is essential to make that happen,” said Kelvin McCarthy, Acting Associate Director – Information and Digital Services, Flinders University. “We’re increasingly using consumer-styled cloud services to provide a contemporary user experience but the risk of creating siloed environments in a cloud-based world is greater than ever. By taking an MDM approach to data integration, we will be able to offer better functionality backed by a consistent view of the constituent.” The Boomi Integration Cloud platform underpins ‘The Connected Business’ where enterprises leverage key information and insights to be better, faster and smarter. It supports all of an organisation’s application integration processes. It features a powerful range of integration, data management and workflow automation capabilities that can be realised in a fraction of the time of legacy middleware technologies. The Boomi Atom is a light-weight runtime engine that handles all the connectivity between applications and data sources. The Australian-based Boomi Atom Cloud gives businesses the option of running processes closer to their data. Boomi MDM Cloud Now Available Boomi Master Data Management (MDM) is the solution to represent data consistently across an organisation, enabling data governance to synchronise, cleanse and enrich data across domains. It scales to accommodate growth as data volume, applications and business user demands continue to increase. With the Australian-based Boomi MDM Cloud, the “golden records” used to enforce data integrity across applications are stored in a local cloud repository. “In the 18 months since our launch into Asia Pacific and Japan, we’ve seen considerable demand for integration as organisations look to modernise their existing business environments, and invest in best-of-breed solutions better suited to modern hybrid application ecosystems or cloud transformation initiatives,” said Michael Evans, Managing Director APJ at Dell Boomi. “Master Data Management is a critical piece of that puzzle – it gives organisations a very powerful and yet simple way to ensure the quality and accuracy of its valuable data assets.” Chris McNabb, Chief Executive Officer at Dell Boomi, said, “The influx of data generated in the digital era has transformed MDM from a luxury to a necessity. The Boomi MDM Cloud ensures companies in the region can remove disparity and seamlessly collect, analyse and use business-critical data to make more informed strategic decisions. This allows them to beat the competition by better understanding customer and stakeholder demand and delivering to those expectations.” The reality of hybrid IT means that enterprises are now faced with numerous new challenges, and opportunities, to proactively manage data across their business – a critical factor to success in a fast-moving and increasingly-competitive global marketplace. While integration platform-as-a-service (iPaaS) offerings have traditionally focused only on the movement of data between applications, there is an increasing need for one that can help organisations create simple workflows as well as govern, enrich and control data in real time as it moves between complex networks of cloud, mobile and on-premises applications. The local launch of the Boomi MDM and Boomi Atom Clouds forms part of Boomi’s regional expansion plans, with the company currently extending its presence beyond A/NZ into South-East Asia through the 2018 financial year. This comes on the back of significant demand from medium-sized and large enterprises since it opened its Australian office in April 2016. About Dell Boomi Dell Boomi (Boomi), an independent business unit of Dell, accelerates business agility by integrating the information organizations need whenever and however they need it. The Boomi integration platform drastically transforms the way organizations connect, create, manage and govern all their applications and data. As a result, more than 6,000 organizations of all sizes use the Boomi platform to run smarter, faster, and better. Boomi also helps customers drastically reduce implementation times over traditional integration, API management, MDM and workflow automation solutions. Visit www.boomi.com for more information. © 2017 Boomi Inc. Dell and Dell Boomi are trademarks of Dell Inc. or its subsidiaries. Dell disclaims any proprietary interest in the marks and names of others. Enablis a top 3 Australian Managed Service Provider - MSPmentor 501 Global Edition - Company Rankings 2017-06-30T06:11:58Z enablis-a-top-3-australian-managed-service-provider-mspmentor-501-global-edition-company-rankings Sydney, Australia – 30 June 2017 – Enablis has placed in the top 3 Australian MSPs in the MSPmentor 501 Global Edition. For the sixth consecutive year, Enablis has ranked highly in the report, and continues to demonstrate strong growth and improved capabilities suited to the changing landscape. “Enablis is excited to be awarded a top ranking amongst Australian MSPs. This is recognition of our continued hard work and commitment to delivering great service to our customers year on year.” said Jon Evans, CEO, Enablis. Enablis’ managed service offering known as comUnity® is a highly scalable, secure and flexible solution that allows customers to navigate the path to successful digital transformation. Evans states, “Our comUnity® managed service provides real solutions for the dynamic challenges businesses face. This award, and our growing customer base are testament that we are doing the right things.” Enablis ranked within the top 100 in the MSPmentor 501 Global Edition, coming in at number 74. The MSPmentor 501 report is based on data collected and analysed by MSPmentor and its partner, Clarity Channel Advisors. The MSP 501 list recognises top service providers based on metrics including recurring revenue, growth, other factors. This year MSPmentor has given a higher value to true managed and cloud services. - ENDS – About Enablis Communications Enablis is a leading provider of managed communication services for mid-size organisations. comUnity® is Enablis’ Managed Services suite – designed to take away the burden of owning and operating technology so that all that remains are the benefits. Enablis gives customers competitive advantage by providing leading-edge communications & cloud technology as a Managed Service. comUnity®is our own unique framework that enables us to do this. The service is modular and designed to scale with your requirements but in all its glory delivers Corporate Network Infrastructure, Unified Communications and Cloud Application Access in one secure and cost-effective solution. www.enablis.com.au Contact: Marcelo Carvalho-Mora, Marketing Coordinator Enablis marcelo.carvalho@enablis.com.au (02) 8272-4018 About Nine Lives Media Nine Lives Media, a division of Penton (http://www.penton.com), defines emerging IT media markets and disrupts established IT media markets. The company’s IT channel-centric online communities include MSPmentor (http://www.MSPmentor.net), The VAR Guy (http://www.TheVARguy.com) and Talkin’ Cloud (http://www.TalkinCloud.com).