The PRWIRE Press Releases https:// 2020-08-07T02:45:16Z Hong Kong protest Leaders: when a democratic movement itself is not democratic ... 2020-08-07T02:45:16Z hong-kong-protest-leaders-when-a-democratic-movement-is-only-an-excuse-for-rioters-and-dictators Explosive news! Do you know:• Hong Kong protest leaders had publicly requested protesters to paralyse banks, enterprises, public transports and the airport?• Joshua Wong was confirmed to have taken syrup in his 'hunger strike'?• Hong Kong protest leaders use different English slogans from traditional Chinese slogans (Hong Kong language) to mislead the foreign press and foreign governments?• and more ...Videos, evidence, sources will be presented to you. Learn how dictatorial this 'democratic movement' has been. Book title: Hong Kong protest Leaders - Sick facts that Western countries do not know: when a democratic movement itself is not democratic ...Paperback and eBook available now in Amazon, Kobo and other major Internet bookstores. Contact: Selina CoURL: GSN and Daisee partner to provide AI-powered automated quality management to improve customer experience 2020-08-06T03:33:53Z gsn-and-daisee-partner-to-provide-ai-powered-automated-quality-management-to-improve-customer-experience GSN and Daisee are excited to announce the award winning Daisee solution is now available as part of GSN’s ecosystem of pioneering cloud contact centre solutions.  This partnership brings together the contact centre expertise of GSN with the advanced AI powered customer interaction quality management capabilities of Daisee to help organisations create value in every interaction.   The direct partnership between GSN’s leading cloud contact centre solution and Daisee’s AI powered speech and sentiment Analytics allows companies to quickly understand the quality of every customer interaction across three core pillars – communication, conduct and compliance as well as leverage the customer data for continuous business improvement.  “I am extremely excited to announce that Daisee’s award winning solution is now part of the GSN portfolio of leading customer engagement solutions.  We believe Daisee sets a new standard in understanding the quality of every customer interaction within a contact centre environment.  It is a perfect fit for our customers” said Richard Fink, CEO of GSN.   Daisee analyses every single voice interaction using its patent-pending proprietary sentiment engine. The world’s first Programmable Scorecard™ augments the quality management process, replacing the traditional paper scorecard with an automated, digital one, flagging critical focus areas within the media player and providing descriptive rationale as to why certain questions failed or passed. Workflow automatically triages low-scoring, high risk calls for operational personnel to review and remediate.  “Daisee’s solution is purpose built to enable organisations to quickly identify compliance and quality issues on customer interactions gaining knowledge and insights that enable better business outcomes. We are excited to partner with the expertise of GSN to bring our solution to more customers across Australian and New Zealand” said Richard Kimber, Founder & CEO, Daisee.  For more information, please contact Harrison Deck (Sales Director ANZ) at Daisee on +61-(0)404 697 151 or Tim Noll (Enterprise Architect) at GSN on +61-(0)437 287 531.  About GSN GSN is an Australian owned customer engagement solutions provider and a pioneer in Cloud and SaaS technologies since 2003. GSN delivers innovative customer engagement solutions with data and insights, service design, and development expertise to create value in every customer interaction.  About Daisee Daisee builds technology that empowers people.  Daisee provides customer interaction quality management, powered by proprietary AI-driven speech and sentiment analytics. Enabling you to see far beyond words alone, surfacing the underlying emotion hidden deep within your calls – what your customers are really saying, thinking and feeling. Daisee helps people solve problems by making interactions simple and smart so they can have a more significant impact, be more productive, and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better.   Gartner Forecasts Global Government IT Spending to Decline 0.6% in 2020 2020-08-06T02:01:44Z gartner-forecasts-global-government-it-spending-to-decline-0-6-in-2020 6 August 2020 — Worldwide government IT spending is forecast to total $438 billion in 2020, a decrease of 0.6% from 2019, according to the latest forecast by Gartner, Inc. Global government IT spending will represent 16% of total enterprise IT spending across all industries, which is forecast to total $2.7 trillion in 2020, a decrease of 8% year over year. “Government organisations are accelerating IT spending on digital public services, public health, social services, education, and workforce reskilling in support of individuals, families and businesses that are heavily impacted by the COVID-19 pandemic,” said Irma Fabular, senior research director at Gartner. “To sustain economic viability, government organisations also deployed government recovery assistance programs which assist small businesses and allow workforce reskilling.” Software Sector to Experience Strongest Growth in 2020 The only segments on pace to show growth in 2020 will be IT services and software (see Table 1). IT services will continue to be the largest IT spending segment among governments in 2020, while software spending will experience the strongest growth, with an increase of 4.5% in 2020. Table 1. Government IT Spending Forecast by Segment, 2019-2021, Worldwide (Millions of U.S. Dollars)   2019 Spending 2019 Growth (%) 2020 Spending 2020 Growth (%) 2021 Spending 2021 Growth (%) IT Services 152,685 4.5 152,692 0.0 158,220 3.6 Software 99,344 9.4 103,768 4.4 112,246 8.2 Telecom Services 64,117 0.3 62,545 -2.4 64,549 3.2 Internal Services 63,305 -0.1 62,740 -0.9 60,462 -3.6 Devices 32,495 4.7 29,786 -8.3 29,742 -0.1 Data Centre 28,191 -0.2 26,168 -7.2 27,084 3.5 Total 440,136 3.9 437,698 -0.5 452,303 3.3 Source: Gartner (August 2020) As government organisations globally begin to ease stay-at-home policies, some practices relevant to public health and wellness will persist, including options for telecommuting,” said Ms. Fabular. “Many government organisations will also introduce measures to build community and national resilience, including improving disease and other threat surveillance systems. An example is the $500 million in aid designated by the U.S. federal government in public health data surveillance and infrastructure modernisation to help states and local governments develop COVID-19 tools. Important but less urgent IT projects, such as enterprise resource planning (ERP) and robotics process automation (RPA), will be delayed to make room for immediate and critical spending in digital workplace support, public health response and economic growth. Adoption of cloud services will continue to accelerate while spending on in-house servers and storage will continue to decline.” Government IT spending in North America will be the largest globally, reaching $191 billion in 2020, followed by Western Europe ($94 billion) and Greater China ($39 billion). Digital government services, data and analytics, cybersecurity as well as citizen engagement and experience will continue to be spending targets for the public sector. In addition, as illustrated by an EU policy recommendation, building health system resilience to combat future pandemics will dominate some leadership priorities. These priorities will include spending on supply chain predictability, medical research and IT infrastructure security solutions. Gartner clients can get more information in “Forecast: Enterprise IT Spending by Vertical Industry Market, Worldwide, 2018-2024, 2Q20 Update” and “Forecast: Enterprise IT Spending for the Government and Education Markets, Worldwide, 2018-2024, 2Q20 Update.” Learn how to lead organisations through the disruption of coronavirus in the Reset your business strategy section on Complimentary research, insights and webinars are offered to help leaders build resilience on their path to business recovery. About Gartner Gartner, Inc. (NYSE: IT) is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities and build the successful organisations of tomorrow. Our unmatched combination of expert-led, practitioner-sourced and data-driven research steers clients toward the right decisions on the issues that matter most. We are a trusted advisor and an objective resource for more than 15,000 organizations in more than 100 countries — across all major functions, in every industry and organisation size. To learn more about how we help decision makers fuel the future of business, visit Profit above public safety 2020-08-04T11:47:51Z profit-above-public-safety Dear Editor, Under Stage 4 restrictions in Victoria we cannot have a haircut, exercise for more than an hour, or buy food after 8.00pm. Why, then, is dog racing still permitted? According to the Premier, shutting down the industry would present "significant animal welfare issues." What can we take from this statement, apart from assuming that a greyhound who no longer makes money for his or her "guardian" is going to be neglected, abandoned, or killed? After all, this is an industry that railed against legislation requiring them to provide dogs with enriching toys, claiming this "anthropomorphised" greyhounds. Greyhound trainers have previously been exposed for dumping dogs in mass graves, and live-baiting small animals. I am the proud fur-grandpa of two rescued greyhounds. These loving, quirky individuals spent their early lives cut off from natural pleasures like play, socialisation, and regular walks. One of them was confined to a cage for most of the day, and forced to live in her own waste. Her only exercise was being chained to a walking machine. The other dog has badly-worn teeth from chewing on the bars of her cage, and anxiety issues that are only now settling after years in a loving home. The cruel practices of this patently non-essential business should not be permitted in a State of Disaster, or any state at all. This exemption to the lockdown only serves to prove that racing industries put profit above anything else – including public safety. Desmond Bellamy Special Projects Coordinator PETA Australia 1a Henderson St Northcote 3070 0411 577 416 Social workers urge government to lead economic recovery by investing in social housing 2020-08-04T06:23:42Z social-workers-urge-government-to-lead-economic-recovery-by-investing-in-social-housing During National Homelessness Week, 2-8 August this year, Australian social workers are calling for more investment in social housing to help end homelessness.Last month, the AASW submission to the Inquiry into Homelessness in Australia, called on the federal government to build or acquire additional social housing. AASW National President Christine Craik said the COVID-19 pandemic has shown that we can respond to homelessness quickly as a response when there is a threat to public health, and this quick response has protected some of the most vulnerable people in our society. “During this pandemic, the Victorian government has housed many who were homeless as part of a public health response until April next year. We welcome this move, and would argue that this initiative needs to happen on a more permanent basis, not just during a pandemic and needs to be implemented across the country. “We are supporting the Everybody’s Home campaign this week. Building social housing and repairing empty or substandard public housing needs to be prioritised in all neighbourhoods across Australia. This kind of initiative will result in local jobs, economic stimulus and work towards social cohesion across the country. This pandemic has wreaked havoc with our most vulnerable communities and if there is to be one positive thing to come out of this, let that legacy be that this was the time we took a different path around social housing and committed ourselves to eradicating homelessness forever. “For anyone, becoming homeless can feel like a personal failure and many of our cultural myths and negative stereotypes around homelessness and poverty feed into this. You can tell a lot about the health of a community by the way it treats its most vulnerable citizens. We need to challenge these myths and those negative stereotypes about homelessness and mobilise politically to end homelessness for good. We urge everyone to use this week to engage with the Everybody’s Home campaign.”Social workers know the effects of housing insecurity on vulnerable people. We know the ways in which this intersects and complicates other systemic disadvantage, including family violence, child protection and mental health. See the Scope of Social Work Practice areas in Homelessness, Family Violence, Child Protection and Mental Health. Scope of Social Work Practice – HomelessnessScope of Social Work Practice – Family ViolenceScope of Social Work Practice – Child ProtectionScope of Social Work Practice – Mental HealthENDS NEW ‘HEALTH REPORT’ CALLS FOR IMPROVEMENTS TO QUEENSLAND’S CONTAINER RECYCLING SCHEME 2020-08-03T06:20:26Z new-health-report-calls-for-improvements-to-queensland-s-container-recycling-scheme Queensland’s Container Recycling Scheme (CRS) has come under fire in an independent health report that calls for greater transparency and reporting, an increased number of refund locations and expansion to the types of bottles and cans which can be returned. Total Environment Centre (TEC) has today released the comprehensive report with information from its own investigations, public data and the Queensland Productivity Commission. TEC compiled the report after an independent critique conducted by PricewaterhouseCoopers last year into the system’s operations was never released, despite continuous calls to make the data available. Queensland’s Container Refund Scheme has now been operating for two years and in its report, TEC found serious inadequacies with the system, including that it is more expensive than the New South Wales scheme, and has an unacceptably high ratio of refund points to population (1 refund point per 39,000 people in SEQ, compared with 1 for every 12,000 in NSW and 1 for every 2,500 in best performing European countries). TEC Executive Director Jeff Angel said the purpose of the report was to highlight the challenges the system faces to ensure Queensland has the best possible recycling scheme. “Queenslanders currently return about 40 per cent (%) of eligible containers via the new network but the scheme has a target return rate of 85%, or 2.5 billion containers every year, by the 2021/22 financial year, so there’s still a long way to go,” Mr Angel said. Mr Angel said the report contained eight recommendations. “Some of those recommendations are very practical, like calling for more refund points to be located at key retail centres and supermarkets, so Queenslanders can recycle their containers as part of their weekly shop,” Mr Angel said. “We also want the Queensland operator to work with other States to look at expanding eligible containers to include things like wine and milk bottles to greater reduce litter and waste.” Mr Angel said several of the recommendations centred around the way the private group, Containers for Change (CoEX) operated the system. “There needs to be greater transparency regarding the system’s progress and performance, and CoEX, which is registered as a not-for-profit, should publish public reports which include budget and strategies.  The Qld Productivity Commission was very strong on this. Scheme data should be subject to an independent audit to ensure its accuracy.’’ “CoEX should also engage in consultation with the public, including environment and community groups, on the effectiveness and expansion of the Container Refund Scheme. This dialogue has been noticeably absent over the past two years.” TEC’s full Health Report can be accessed here. Seniors & residents angered by Moreland Council rates increase 2020-08-03T02:58:18Z seniors-amp-residents-angered-by-moreland-council-rates-increase Australian Pensioners’ Voice (APV) and Fawkner Residents Association (FRA) have condemned Moreland Council’s decision to increase rates and have confirmed it is fuelling deep resentment of Council and Councillors for being heartless and out of touch with community sentiment.    Anger and resentment that will invariably deepen as the Stage Four lock down intensifies.   Speaking on behalf of APV President Mr Vic Guarino and for FRA, Mr Joe Perri said it is an absolutely appalling decision at a time when seniors and residents are tightening their belts like never before.    “In light of so many people enduring financial distress as the result of living on the age pension / dependent on social welfare, being made unemployed, forced to take leave without pay or required to shut down a business, Moreland’s decision to increase rates has only served to compound the hardship of residents”, said Vic Guarino and Joe Perri.    In good times of low unemployment, the trickery of raising rates by CPI or market value property increases was tolerated.   Doing so now has only served to fuel deep hostility and tarnish the standing of Council and Councillors.   “Councils are supposed to be the closest and most attune to grassroots / community issues.  Hence, we feel our members and residents are justified in questioning the decision during a period that is as tough as it can possibly be for everyone”, said Vic Guarino and Joe Perri.   Furthermore, Moreland Council’s lack of sensitivity contrasts strongly with the City of Monash decision to DECREASE rates by 8.2%.  Moreover, Monash was not alone in reducing or freezing rates for the coming year.   Unlike Moreland, the gesture by councils led by Monash will be appreciated as a compassionate sign of support that will be gratefully received and uplift the spirits of vulnerable ratepayers and businesses impacted by the pandemic.   The federal and state governments have also demonstrated similar understanding to the plight of Australians through financial restraint.   “As the most vulnerable group in the community to COVID-19, Moreland pensioners are isolated, living in a circle of fear and emotional distress”, said Vic Guarino.    “For most of this year they have been forced to stay indoors with only pets for companionship; required to avoid contact with family and loved ones; distressed by the loss of close friends and relatives; unable to hug cherished grandchildren; and the list goes on.”   “With the predicted Stage Four lockdown imminent, the economic and mental distress will invariably be most intense in September as the arrival of the first rates notice for 2020-21 is received.  Moreland residents will be justified in questioning the motives of Councillors for the increase and how the paltry rebate to be provided will improve their lives living on a fixed pension”.   In defending their decision to reduce rates, the City of Monash said they were able to do so because of prudent financial planning over many years.    In contrast to Moreland, Monash considered the most immediate financial assistance they could provide their community was to reduce rates whilst still maintaining essential services and funding various projects and initiatives residents expect.   Vic Guarino and Joe Perri concluded, “No matter how Moreland tries to sell its rates increase, it will be viewed with immense scepticism – and rightfully so”.    ENDS   Issued jointly by Australian Pensioners’ Voice    &    Fawkner Residents Association               Media enquiries: Mr. Joe Perri, Mob: +61 412 112 545 Email: Why this is the best time to invest in leadership skills 2020-07-31T02:04:20Z why-this-is-the-best-time-to-invest-in-leadership-skills   Media release Why this is the best time to invest in leadership skills Friday, July 31, 2020. When I started writing this article, I referred to the Post-COVID era. But now it seems that COVID is here to stay for at least one more year and become the ‘new normal’. Our generation (including our leaders) has never encountered such levels of combined health-economical-geopolitical-societal-personal uncertainty. For businesses, this means uncertainty in the future and a new set of risks to mitigate and lead. Does your organisation have the skills to manage them successfully? Our generation has not experienced global uncertainty, changes and instability at such extreme levels like those that we are currently undergoing in light of the pandemic. For many businesses, strong leadership is key to surviving and growing post-COVID. Working with executive teams and boards of directors for over 20 years, I believe that many leaders will need to lift their game. If they want to lead their organisations successfully, they need to strengthen their self-awareness and proactively develop new skills. The pandemic is a transformative global phenomenon, requiring leaders to think and lead differently. With everything that is happening simultaneously on the many fronts of this crisis (health, economic, societal and geopolitical) it is hard to understand, predict and plan the business future. The World Economic Forum reports that Reuters’ poll of more than 50 economists asking for their predictions for economic recovery after the coronavirus, found a variety of forecasts from shrinking by 6%, to growing by 0.7%.   This level of uncertainty means that boards and executive teams are operating at an extremely high personal risk while making tough decisions that could affect people’s lives: •    Boards- Board members have personal liability for the organisation, which is quite frightening when thinking of situations when boards don’t have full visibility and understanding of what is going on in the company- the organisational culture and ethics. With employees working from home, culture and ethics become even more challenging to lead, manage and govern. Without an in-depth knowledge of what is happening, the quality of the board’s decision making is potentially affected, which enhances the personal risk. Also, the new manslaughter laws that came into effect this month, could mean that boards would also be considered liable for coronavirus workplace infections. However, if directors are not on the floor- can they have certainty as to how the new policies are implemented and acted? •   CEOs- Pre the pandemic, some CEOs managed to lead their organisations without having a strong leadership team to support them. Leading alone or with limited support in these days is not only a competitive disadvantage but also a personal and mental health risk. •   Leadership Teams- Companies that suffer from low levels of collaboration between teams and agility, might find it impossible to pivot, change and survive.   We all know that leadership and culture are more important in times of crisis than during smooth sailing periods. In a crisis, leaders must be competent not only in their respective areas of expertise but also in essential skills such as ethical leadership, unbiased decision making, leading organisational culture and building high performing teams. These are only a few examples of crucial leadership skills that I refer to as managerial infrastructure. How would businesses survive without a proper infrastructure in place? Hence, although it sounds counter logical, this is the time to invest in the leadership team! In times of crisis, we jump into the easy solution of cutting the ‘fat’- but are leadership capabilities really ‘fat’? If you make the wrong strategic decisions, how far would you get? If you restructure the organisation and lose your top talent, where would that lead you? If your leadership is failing to empower and engage the team- how would you be able to innovate? If your decisions are perceived as unethical by crucial stakeholders- how would you keep your customers? The cost of not investing in leadership skills is much higher than the relatively low price of investing in these critical skills. While organisations that cut their leadership support and training due to COVID-19 might seem to be acting logically, in actual fact, they are reducing the chances of future organisational growth and long term survival. Some may argue that it is unethical to invest in leadership skills while we have to cut the headcount. This is a fair argument; however, the cost of leadership training is often a lot less than the yearly salary of an employee. There is no trade-in here; it is not that if you cut this cost, you will be able to keep another employee at work. It is about analysing the current strengths and areas for development and ensuring complementary leadership skills are in place. It is about ensuring the long-term survival of the organisation, which benefits the company’s core stakeholders, including its employees and their families, and the community at large. By now, we all realise that the concept of ‘change is the new normal’ that was commonly used pre-COVID referred to lower levels of uncertainty and change than what we are currently experiencing. The pandemic presents a new ‘normal’- one that is harder to grasp since our generation hasn’t had to deal with a similar level of uncertainty. Now, more than ever, we need strong leadership teams to guide organisational success. A one-person show won’t prevail- we need to build strong complementary leadership skills and ensure our leaders are highly competent in people, culture, ethics and decision-making skills. Now is the time to invest in current and future leaders to ensure organisations survive and advance opportunities in the market! Some tips Dr Inbar offers for CEOs and Boards to reflect on during these times: •    Risks- assess the new set of threats that the organisation is facing. •    Capabilities- does your organisation have all the necessary skills and competencies to manage the new business reality- risks and opportunities? Identify the core leadership team’s capabilities and gaps. •    Leadership team- three crucial areas to consider: 1) the strength of the leadership team (is it a high performing and collaborative leadership team?), 2) the complementary soft skills of the team, and 3) the effectiveness of current decision- making processes- are they shielded from biases and negative dynamics (such as group thinking or unbalanced influence of specific individuals)? •   Organisational culture- now, more than ever, the example and leadership of culture and ethics are crucial. What is the strong DNA of the organisation and what cultural characteristics can hold the organisation from changing, pivoting and moving forward? •    Return on Investment- in crisis, when the budget is tight, what is it that needs to be strengthened to ensure the organisation not only survives but also advances opportunities in the market? Focus the leadership training in these areas. Note  to  the  editor: DifferenThinking™ is a boutique consulting firm specialising in strategic teams, culture, leadership, ethics, innovation and decision making services. At DifferenThinking we are focused on reducing risks and increasing growth by unlocking the potential of your people, culture and innovation capabilities. In times of such uncertainty, failing to transform and develop these aspects of your organisation could have a significant impact on your bottom line. Issued by DifferenThinking: Dr. Zivit Inbar: +61 (0)400 355 210, Businesses continue to struggle with unstructured data, says Sypht 2020-07-30T01:10:55Z businesses-continue-to-struggle-with-unstructured-data-says-sypht Businesses are struggling to extract key information from unstructured data because of legacy IT systems, according to a new survey conducted for AI-powered data company Sypht.   The survey identified Digital Transformation (DX) is failing to deliver eagerly anticipated advances in intelligent document processing, and almost half of digital decision-makers at Australian and New Zealand enterprise and government organisations have yet to commence their DX journey.   The survey found more than two-thirds (70%) of businesses report that some unstructured data is kept in original format which remains siloed or lost in email, printed documents and PDFs, and never digitally extracted for use in multiple information systems.   The research, conducted in May by IDM and included 125 participants across 25 industries, also revealed the most popular use of data capture was in accounts payable systems to process invoices, with more than two-thirds (67%) of businesses using it in some form.   “The results of the survey tell us about how far along the path of digital transformation organisations currently are, and how they are evaluating the progress and success of their initiatives – we can conclude that organisations are struggling to cope with rising volumes of unstructured data,” said Warren Billington, CEO of Sypht.   "By 2025, the rate of growth of data will be the equivalent to a new Google every four days – and 80% of that data is unstructured for enterprises. We see that as being a real challenge for organisations today in terms of being able to capture, access, use, and connect that data and those insights into their business systems and processes. That means businesses are making decisions on only 20% of their data.   “Our mission at Sypht is to unlock value in organisations' hidden information by using machine learning to automatically extract and interpret key data, making it immediately available to power key decisions. We make AI simple through easily testing, evaluating and integrating the technology.”   Many businesses are undergoing DX journeys focused on areas such as cloud-based storage, online collaboration tools, and enterprise content management. However, the survey found significant gaps exist between DX desire and reality. AI-based automatic classification was cited as the most-wanted aspect of DX by 55% of respondents yet only 22% said it was being delivered. There was also a wide disparity between content/text analysis capabilities: 43% wanted it but only 29% said it was being delivered.   Many older systems still rely on templatised legacy software that scans data using optical character recognition technology rather than using machine learning that can improve results continuously over time. However, cloud-based technology is now making it far easier to test, evaluate and integrate AI-based systems that can deliver faster, more accurate results.   “Those business that can automate processes can cut operational costs while delivering growth opportunities through new data and insights,” said Billington. "If businesses don't get this right and they continue to use legacy technology that's not performing, it will remain a significant cost and slow down the whole digital transformation journey for customers.”   While the survey found most businesses (80%) are still tackling DX at an organisation-wide level, the current recession may change that. It has created new pressure for businesses to quickly demonstrate a ROI against specific use cases, bolstering the business case for a broader DX implementation.   Part of the change requires acknowledging that it is now possible to trial new agile solutions and test them against existing ways of working more quickly than ever before. "We can get a proof of concept implemented within a three-to-four-week period, which allows them to address frictions such as manual processing or inefficiency and deliver business value and ROI very quickly," concluded Billington.         -ENDS- About Sypht Founded in 2018 in a partnership between BPAY Group and BCG Digital Ventures, Sypht is an enterprise SaaS platform that helps businesses unlock the potential of data hidden in documents using the latest in Machine Learning to automatically extract and interpret key information from documents. For more information about Sypht visit About BPAY Group BPAY Group was launched in 2017 as the parent company to BPAY and our growing family of businesses. Our brands include BPAY, Osko® and Sypht. For over 20 years, BPAY has created great payment experiences in tune with Australians. Throughout our evolution, we have focused on continuing innovation from our unique position in Australia’s financial services industry. We’re the brains behind some important Australian firsts – like our flagship BPAY bill payments system and Osko, the faster way to pay. Our purpose is to ‘make life simpler’. For more information about BPAY Group visit Reconciliation NSW welcomes funding from the NSW Government for 2020-21 2020-07-29T05:41:05Z reconciliation-nsw-welcomes-funding-from-the-nsw-government-for-2020-21 The NSW Department of Aboriginal Affairs has committed $240,000 for the 2020-2021 year for Reconciliation NSW to continue its valuable work in leading reconciliation efforts for NSW. Reconciliation NSW’s co-chairs, Lindon Coombes and Cecilia Anthony, say the funding will allow the organisation to continue to support, educate and inspire the people of NSW to advance reconciliation across the state. “Reconciliation cannot only be symbolic. For reconciliation to be achieved there needs to be a series of real, practical outcomes in relation to the ongoing racism and systemic disadvantage experienced by Aboriginal and Torres Strait Islander peoples. For more than two decades, Reconciliation NSW has worked to achieve this vision, to create a reconciled, just and equitable community for Aboriginal and Torres Strait Islander peoples and other Australians in NSW,” Mr Coombes said. “This funding will allow us to continue our work with individuals, organisations, schools and communities across the state to progress their reconciliation journeys and for NSW be a leader in reconciliation across Australia.” “We recognise the whole of government commitment of the NSW Government to reconciliation in NSW and appreciate the support from Aboriginal Affairs.  This one year funding commitment continues a funding tradition of more than 20 years by the NSW Government.  ” “Reconciliation NSW helps NSW to be a leader in acknowledging and accepting our true shared histories and valuing and celebrating Aboriginal and Torres Strait Islander cultures as a proud part of a shared national identity.” said Ms Anthony. Executive Director of Reconciliation NSW, Tristan Tipps-Webster, said the funding will support an online reconciliation hub, webinars and face to face workshops as well as community events that promote reconciliation to schools, local councils, early learning centres, corporates and the broader community, as well as providing essential public liability insurance, resources and support to our 24 Local Reconciliation Groups across the state who hold over 50 events annually to promote reconciliation in their communities. “These LRGs are committed to building deep, meaningful and respectful relationships between Aboriginal and non-Aboriginal people in order to make real improvements in their local communities for a better NSW,” Ms Tipps-Webster said. Reconciliation NSW will partner with AANSW for another year to deliver reconciliation outcomes for the people of NSW. For more information go to Media contacts:          Tristan Tipps-Webster, Executive Director, Reconciliation NSW 0408 054 154 Email: 100 million masks for NSW Health 2020-07-24T06:34:34Z 100-million-masks-for-nsw-health Sentry Medical have been in collaboration with NSW Health to provide over 100 million masks dedicated for NSW health workers. Praise goes to management within NSW Health for forward planning as further restrictions take place today, and staff within NSW hospitals required to wear a mask if within 1.5 meters of patients. Australian owned company, Sentry Medical, were able to commit to such a large supply due to its business concentrating on local provisions rather than sending goods off-shore. “This shows the importance of Australian owned businesses being able to put our country’s needs first during critical times,” said Eric Wai, Managing Director, Sentry Medical. “Although we have had an influx in global interest in our products, especially PPE, we have definitely made the right choice in looking after our own as a priority.” Above the NSW mask supply, Sentry have been able to assist in provisions of other crucial PPE equipment for government health departments on a national level. “As well as New South Wales, we’ve been working with both Queensland Health and SA Health in providing hospital grade masks, gowns, headwear and footwear,” said Mr Wai. “It’s rewarding to see Sentry Medical doing their part in helping our nation through this COVID-19 period”. Photo resource: Kate Geraghty “New rules for masks in NSW hospitals as further restrictions kick in”, The Sydney Morning Herald. 24 July 2020  AUSTRALIA’S LARGEST SOLAR PATHWAY LIGHTING PROJECT COMPLETED AS THE NUMBER OF PEOPLE WALKING INCREASES 2020-07-23T03:31:08Z australia-s-largest-solar-pathway-lighting-project-completed-as-the-number-of-people-walking-increases With more people walking and 30 percent of people walking more than usual during COVID, the Goulburn Mulwaree Council in New South Wales has done what more local governments across Australia are being urged to do – invest in solar pathway lighting.    As part of a milestone project, Melbourne-based company Leadsun has installed 160 lights along 10 kilometres of walkway and cycle paths in Goulburn in what is the largest public solar lighting project of its kind in Australia.    Leadsun’s Managing Director Matt Pollard said Leadsun was a world leader in public SMART lighting, having designed and patented the first all-in-one LED solar light.    “This Goulburn project started 12 months ago. The first stage had 120 lights over the first section of the pathway,” Mr Pollard said.    “Since then, there’s been an extension to the pathway network and there’s been another 42 lights, so in total there’s 160 lights all connected throughout the pathway and I believe that’s the largest solar pathway lighting project in Australia.”    Energy Minister and Federal Member for Hume Angus Taylor said the walkway in Goulburn was now safer and more accessible making it a well-used community asset.     “I’m thrilled that the installation of solar lighting will extend the hours of use of the walkway,” Minister Taylor said.    Mission Australia’s Man Walk group member Daniel Strickland uses the path weekly and said he has seen more people exercising before sunrise and at night since the lights were installed.    “When we started in July last year before the lights we would come along with our iPhones and our torches,” he said.     One for one, solar public lighting is more cost effective than traditional electrical street lighting and does not require extensive trenching nor electrical wiring. Power can be stored in the lithium-ion batteries for three days.    The Goulburn Mulwaree Council is now planning a further 1.5km extension to the SMART lighting project which was partly funded under the Federal Government Community Sport Infrastructure Program.    Mr Pollard said sporting clubs, walking groups and residents were increasingly lobbying local governments to apply for grants to install SMART solar lighting to improve access and safety.    Heart Foundation figures show 30% of Australian are walking more than usual during COVID.    A Media Kit including hi-res photo and Video News Release with interviews with Leadsun MD Matt Pollard, voxies with Man Walk Group members Daniel Strickland, Dave Banham and Matt Casey is available.   Australian technology company carbonTRACK, a leading intelligent energy management systems company, is thrilled to be working with Mojo Power. 2020-07-17T06:17:26Z australian-technology-company-carbontrack-a-leading-intelligent-energy-management-systems-company-is-thrilled-to-be-working-with-mojo-power carbonTRACK provides an ‘always on’ smart gateway, at a house or business, that remotely monitors and controls electricity and allows for smart home control through a smart phone (switching schedules, customisable alerts etc.). These tools allow a level of control that delivers the best outcome for the customer, but also allows Mojo to provide a better service through a Virtual Power Plant (VPP). Adam MacDonald, Executive Director Commercial, said “This is an exciting move for Mojo Power, building our offerings of smart tools for residential and business customers”. carbonTRACK’s Demand Response, Frequency Regulation, Virtual Energy Trading and Grid Resiliency solutions deliver the full VPP Value Chain to Utilities & TSOs, SOs & Energy Traders, Financiers, Solar Sales Teams and Solar hardware Manufacturers. Intelligent Energy Management with these features: • Demand side management • Peak shaving • Storage integration • Virtual Power Plant “We are extremely excited to be working with Mojo, an innovative Australian electricity retailer that is disrupting the status quo. We are proud that our tech will help their customers save money and get their ‘Mojo back’! said Spiros Livadaras, Managing Director - carbonTRACK. About carbonTRACK carbonTRACK Ltd is an Australian company headquartered in Melbourne. Its technology is connecting energy generators, energy distributors and energy consumers - delivering embedded networks, Virtual Power Plants and facilitating smart grids. It enables a distributed energy future. About Mojo Power Mojo Power is an innovative electricity retailer, changing the way people think about energy. We employ technology and renewable energy to deliver low cost, simple plans. Mojo Power has a strong presence in both the business and residential sectors. Media Enquiries: Isabella Bassanelli Marketing Manager carbonTRACK E: Christine Murphy Marketing Manager Mojo Power E: test 2020-07-16T11:00:12Z test-136 adsfgsdfgsdfg FREE Business Contact Tracing Platform launches in Australia 2020-07-13T06:06:02Z free-business-contact-tracing-platform-launches-in-australia The Brighter Day Group, an Australian ideas and innovation collective launches “The Check In App”, a free contact tracing platform for businesses on 13th July, 2020. In a market first, The Check In App is being provided on a cost free basis to all Australian businesses to assist with their government required Contact Tracing requirements. Recognising the struggle faced by Businesses trying to meet their ongoing costs from a dramatically reduced revenue base, Brighter Day Group is offering the free service to assist the business in maintaining their government obligations without the need to incur additional costs. The Check In App is an online Contact Tracing Platform that enables the public to “Check In” at a business to receive an electronic pass to obtain entry.   Users of The Check In App have a record of the business they have checked in at and the business has a record of the user. “Users utilising the App are required to register and verify their details before they can use the App,” says Mr Alex Jordan, creator of the App and CEO of the Brighter Day Group.  “Once registered they simply click the businesses Check In button via their own device to get the pass.  This makes for not only a simplified and easier process that is currently being used but also protects people privacy by not having their contact details left in the open for all to see.” The Check In App has policies similar to that of the Federal Government’s Covid Safe App where all data is controlled by the individual users and the businesses.  Policies require the user or the business to provide approval for the access of records with all data collected being stored on servers within Australia. “Our platform not only gives businesses the Contact Tracing records but also provides users with a complete record of where they have been and when.  If a user becomes infected with Covid-19 they can simply access their account in the App and let the Health Authorities know the date and time of every Check In App participating business they have been at”, said Mr Jordan.  “Authorities can then contact the businesses to gain access to the details of all the other customers that attended around the same time.  Our system also contains a notification platform which means people can be contacted within only a few hours of virus detection instead of days or even weeks.  The Check In App provides a dramatically more efficient and streamlined process to protect us all and expands the testing targets almost exponentially”, added Mr Jordan.    It is a currently a requirement for businesses to provide a form of Contact Tracing of patrons with penalties in NSW of up to $55,000 for businesses not adhering to the requirements. The Check In App is available for use by all businesses from retail to corporate, regardless of the size or category including cafes, restaurants, gyms, sporting groups, community groups and organisations as well as religious service providers. “We are looking to help as many businesses operate efficiently and manage their Contact Tracing effectively in order to not only keep the wider community safe but also to give businesses leverage in their push for the continued easing of restrictions”, added Mr Jordan.  “With the penalties businesses face for not complying with Contact Tracing being so high, The Check In App ensures every business can be compliant at for almost no cost”. The Check In App is available for businesses to sign up to from Monday, 13th July. For further information about The Check In App go to or by contacting ENDS   About The Check In App  The Check In App is created by the Brighter Day Group, an Australian operated and owned Innovation and Ideas Collective. The Check In App was created to help businesses manage their Contact Tracing in order to simply the process whilst also make the process of Contact Tracing more effective and efficient in the event of virus outbreaks. Businesses can utilise The App for Contact Tracing at no cost as part of Brighter Day’s efforts to help others out and stopping the spread. About the Brighter Day Group The Brighter Day Group is an ideas and innovations collective, working across multiple projects and programs to create a better society and a better future. The Brighter Day Group works as a collective to support our individual members as well as in partnership with third party companies and organisations to create new products and innovative platforms.