The PRWIRE Press Releases https:// 2021-09-16T00:46:00Z SugarCRM Named a Leader in Four Categories in the 2021 CRM Industry Leader Awards 2021-09-16T00:46:00Z sugarcrm-named-a-leader-in-four-categories-in-the-2021-crm-industry-leader-awards CUPERTINO, Calif. – September 15, 2021 – SugarCRM today announced that several solutions within its cloud-based, AI-driven CRM platform have been named winners in the 20th annual CRM Industry Leader Awards program. The CRM Industry Leader Awards honor the leading providers of customer service, marketing, and sales technologies and services across ten categories. Each year, CRM magazine’s panel of expert analysts and consultants are asked to walk in the shoes of a customer that is looking for a top-performing CRM platform, and with thorough vendor analysis, produce their top five solution winners.   SugarCRM’s award-winning achievements include: Best CRM for Midsize and Small Businesses: SugarCRM has deep roots in addressing the unique needs of mid-market companies that often require enterprise-level CRM performance without enterprise budget for advanced features and capabilities. In CRM’s editorial, industry analyst Kate Leggett says SugarCRM “is built on a unified platform that empowers teams big and small to collaborate across the customer life cycle with a full understanding of the journey and the ability to anticipate and fulfill customers’ needs.” Best Enterprise CRM Software and Solution: Sugar Enterprise is perfect for companies that require maximum flexibility, customization, and complete control over the technology stack. And as enterprise data concerns mount, Sugar Enterprise provides on-premise deployment, enabling complete autonomous control. It also offers the flexible customization that enterprises require while being robust enough to support multi-user, multi-location, and multi-system processes. In CRM’s editorial, Marshall Lager, independent CRM industry analyst and consultant, says, “Sugar works well, looks good, is highly customizable, and has a great partner ecosystem.” Best Marketing Automation Software and Solution: Sugar Market is a powerhouse for lead capture, qualification, nurturing, and hand-off to sales. The solution offers inbound and outbound email marketing tools, social media management capabilities, AI-driven predictive analytics, performance tracking, and even Google Ads management tools. The addition of SugarPredict helps to facilitate lead qualification and prioritization through AI-powered predictive lead scoring.  Best Sales Force Automation Software and Solution: Sugar Sell is supercharging sales performance at scale with AI-powered capabilities that help take the guesswork out of lead prioritization, Ideal Customer Profile (ICP) alignment, and opportunity-to-close-won scoring. These new AI capabilities powering SugarPredict enable Sugar Sell to analyze historical account, deal, and company data to accurately predict which leads are most likely to become customers. Lead scoring is based on similarity to historical conversions (converted leads or closed-won opportunities), while ICP matching identifies leads that are similar to a company’s past and current customer bases. In addition, CRM’s panel of analyst and consultant experts applaud Sugar Sell for its “no-code approach that allows users to customize layouts, modules, and plug-ins to meet their individual needs.”  “We’re proud to have the SugarCRM platform recognized as industry leading for both large and small organizations by CRM and the distinguished panel of industry analysts and consultants,” says Craig Charlton, Chief Executive Officer, SugarCRM. “We are committed to purpose-driven innovation to help companies reach new levels of predictability and bring productivity and efficiency gains by letting the platform do the work. This is helping sales, marketing, and service leaders to build stronger customer relationships, increase brand loyalty, and grow business bottom line.” Click here to learn more about Sugar’s AI-driven solutions for CRM. Visit Sugar Sell for more information about the next-generation sales automation platform. Visit Sugar Market for more information about the all-you-need marketing automation platform. Visit Sugar Serve for more information about the effortless customer service platform. Gold Coast Doctor Joins Forces with Plant-Based Food Startup to Improve Children’s Health and Fight Climate Change 2021-09-15T05:10:10Z gold-coast-doctor-joins-forces-with-plant-based-food-startup-to-improve-children-s-health-and-fight-climate-change Gold Coast, QLD (September 15, 2021) — Sprout Organic Pty Ltd (“Sprout” or the “Company”), the Aussie startup known for its world-first plant-based infant formula has joined forces with local Gold Coast doctor, Dr Andrew Little, who is on a mission to improve children’s health and fight climate change by increasing the availability of healthy plant-based food choices for kids. “I'm very passionate about the future of our planet and even more so now after the latest IPCC report. It's literally Code Red for humanity. Something like Sprout has never been more needed than our current point of history,” said Dr Andrew Little. Commenting on the partnership, Sprout’s founder, Selasi Berdie, said it was a timely opportunity in the midst of a pandemic and looming climate crisis to deepen its relationships with Australian health professionals who not only care about kids' nutrition, but the health of the environment they will ultimately inherit. “I am a firm believer in five key factors with health in the form of physical, mental, spiritual, social and environmental health. It has never been more important during a global pandemic for us to focus on the personal health of ourselves and our children but also the health of the planet. Choosing healthy & sustainable food choices is an absolute must if we want a better planet for future generations. Dr Little has a brilliant mind and a lot of great suggestions we are already taking on board to develop the best possible products for kids,” stated Berdie.  After launching its world-first infant formula in June, this week, the company added another new product to its growing range, Sprout Junior Protein, a plant-based shake designed to supplement common nutritional gaps seen in children. “Although we have become known as the plant-based formula brand, it’s easy to forget kids are only infants for one year of their nutritional journey. We wanted to make parents' lives easier with one product that was suitable for the whole family,” Berdie continued.  “I’m grateful that at a time like this we are still able to lead a charge to change kids' nutrition for the better”. Contact: Nadia Schilling, nadia@sproutorganic.com.au, 0469 545 424 Images: https://bit.ly/SproutPhotoFootage  Interview with Selasi Berdie, Sprout founder, and Dr Andrew Little available on request. ### About Sprout Organic Sprout Organic is an Australian children's nutrition company which creates organic, plant-based infant formula, and healthy plant-based snacks for kids. Its mission is to provide children and their families with access to nourishing plant-based food products across the globe. Approved by leading paediatricians, dietitians, and food science experts, in June 2021 Sprout launched its highly anticipated flagship product: a plant-based and organic infant formula, a first-to-market product disrupting a 120 year old industry. getNEXT Partners with M-Files to Enrich its Productivity Solutions 2021-09-12T21:21:56Z getnext-partners-with-m-files-to-enrich-its-productivity-solutions MELBOURNE, Australia - September 13, 2021 - M-Files Corporation, the intelligent information management company, today announced a partnership with getNEXT Pty Ltd, a technology consulting company specialising in productivity and collaboration solutions, for cloud transformation. The partnership will enable both companies to enrich the value they bring to businesses worldwide. getNEXT enables companies to achieve productivity through products that align to business needs. Using cloud solutions to create cost-effective business solutions, to organise content, workflow and enhance operational efficiency, getNEXT offers Salesforce products integrated with M-Files aimed at providing a complete document management CRM experience. "Our company will benefit from the M-Files next-generation intelligent information management platform," stated Lee Silverman, CEO, getNEXT. "We have robust business partnerships with some of the globe’s leading technology companies, including AWS, Microsoft, and Salesforce. Adding M-Files to our technology stack makes great sense. There's synergy with the M-Files for Salesforce CRM integration offering, allowing our customers to bring their daily content and business data together into one common view, even when their staff are working remotely and no matter where the content is stored – network folders, SharePoint sites, business systems or other repositories. That's powerful." "M-Files offers a smarter way to work by delivering connected content and intelligent automation”, said Scott Erickson, senior vice president, worldwide channel sales, M-Files. "getNEXT brings its seasoned consulting expertise and solid understanding of customer needs to the partnership in our joint effort to help Australia's most innovative businesses thrive. Our complementary offerings will enable customers we have in common to be more efficient while at the same time reduce costs and improve how they do business in the digital, work-from-anywhere world."    For more information on M-Files Intelligent Information Management visit: https://www.m-files.com/products/intelligent-information-management  Schedule an M-Files product demo: https://www.m-files.com/demo  About getNEXT getNEXT is an Australian consulting and technology provider. With extensive experience in system and application evaluation as well as forward-looking technology analysis for industry best practice, getNEXT specialises in the design, build and support of Cloud solutions including Cloud Services, SD-WAN networks, and Security management.  getNEXT develops a wide range of business-specific applications with technical and business consulting, delivering solutions for maximising productivity to simplify and facilitate collaboration, and state-of-the-art security and Cloud transformation. getNEXT's philosophy is to create cost-effective solutions with secure communications and computing for all of our clients' needs. We transition on-premises Infrastructure to the Cloud and we increase Security and Business Continuity in the process. We focus on business outcomes, not technology solutions alone. Website: https://getnext.com.au Contact: sales@getnext.com.au About M-Files M-Files’ AI-powered intelligent information management solution connects all documents and information, across every platform and repository, then analyses them to place them in context. This makes it possible to serve up the right information to the right people right when they need it—and automate information-driven business processes—while maintaining complete control and compliance. Thousands of organizations in more than 100 countries (including NBC Universal, OMV, SAS Institute, and ThyssenKrupp) use M-Files to manage their business information and processes—and give their employees A Smarter Way to Work. For more information, visit www.m-files.com. M-Files is a registered trademark of M-Files Corporation. All other registered trademarks belong to their respective owners. Website: https://www.m-files.com Contact: maricel.abraham@m-files.com  Superloop appoints industry veteran Peter O'Connell as Chair 2021-09-08T22:14:11Z superloop-appoints-industry-veteran-peter-o-connell-as-chair Brisbane – 9 September 2021 - Superloop (ASX:SLC) has announced the appointment of industry veteran and Amaysim founder Peter O'Connell to the board of Superloop as Non-Executive Chair. Peter O'Connell said, "This is a tremendously exciting time and opportunity for Superloop. Under Bevan's chairmanship and the efforts of the new management team led by Paul Tyler, Superloop has built a reputation for strong customer growth across all segments, built on its world-class digital infrastructure, and an executive team focused on quality execution.  "Superloop is now positioned very well to accelerate customer growth and asset utilisation. I look forward to working with my fellow directors, the executive team and the employees of Superloop to make a real difference in the Australian telco market." At the same time, Superloop has announced the retirement of current Chair and company founder Bevan Slattery from the Board. Bevan Slattery said, "I'm delighted that Peter has agreed to join the Superloop board and to take over as Chair. Peter is an entrepreneur in his own right, having co-founded Amaysim as a clear and successful disrupter in the consumer mobile telco space. He also has deep experience in branding, marketing, legal, regulatory, corporate governance and culture during his 30 years in our industry.   "Having spent time with Peter, I am incredibly excited and honoured to have him lead Superloop on the next phase of our journey. “Having the opportunity to pick when and how you take a step back from a business you founded is always an important decision. As with previous listed companies, I don’t think I’ve been more sure than I am now.  Since stepping in as Chair from the beginning of the pandemic in March last year, we have removed significant cost from the business, put in place a first class management team led by our new CEO Paul Tyler, recapitalised the business, delivered on guidance given two years in a row, and made a transformational acquisition with Exetel.    "Our recent full-year results for FY2021 saw us go cash flow break even, with strong revenue growth across all three market segments of consumer, business and wholesale, a robust balance sheet, and strong EBITDA.   "Superloop is primed and ready for more growth and Peter's appointment is key to Superloop’s strategy." Mr Slattery’s departure as Chair will see him remain a major shareholder in the business, but also provide time to continue his other projects. “There are a few nationally significant projects which I need to dedicate more attention to, and my stepping down from Chair allows me the time to pursue these with more vigour, while remaining a major shareholder.”   The company will continue to focus on customer growth, and accelerated asset utilisation and monetisation of one of Australia's leading digital-first network infrastructures. Paul Tyler, Managing Director and CEO of Superloop, said, "Peter brings invaluable experience and insights to Superloop's ambitions around delivering digital-first services on the infrastructure we have built and opened to consumer, business and wholesale customers. "In particular, his experience in the consumer telco space balances the board's existing strong experience in the business and wholesale markets, which is further emphasised with our migration of Exetel's customers to the Superloop network ahead of schedule.  "Together, these create the foundations for growth. Peter's appointment will, we are confident, continue to accelerate Superloop's customer acquisition on our world-class, digital-first, high-speed fibre infrastructure." Peter O'Connell was most-recently CEO of Amaysim, which he co-founded in 2010. He previously held senior executive and board roles at Optus Communications, BellSouth, Eircom (Ireland’s national carrier) and Meteor (an Irish mobile operator).  Mr O'Connell was also a member of the team responsible for the formation of Optus, has been a consistent participant and advocate for Australian telecommunications reform, and has served on a number of boards of private and public companies.   He was appointed to the Chair of the board of Australian fintech company Padua in July 2021. Bevan Slattery will step down from the board at the conclusion of the forthcoming AGM and Mr O'Connell's appointment will be effective from 2 November 2021. ENDS About Superloop Superloop (ASX:SLC) is an independent provider of connectivity services. The company designs, constructs and operates networks throughout the Asia-Pacific metropolitan region. The company owns and operates 1,047 km of carrier-grade metropolitan fibre networks in Australia, Singapore and Hong Kong, connecting more than 464 key data centres and bandwidth-intensive commercial buildings. These extensive carrier-grade, metro fibre networks deliver high-performance, connectivity solutions to wholesale and end-user customers that are scalable and reliable. In addition to its own fibre network, Superloop is connected to all NBN Points Of Interconnect across Australia and operates its own nationwide fixed wireless network that collectively delivers high performance connectivity solutions to businesses and homes underpinning the region’s digital economy. Strategic acquisitions continue to increase Superloop's network utilisation, and the company's transformation into an end-to-end provider of connectivity and cloud services. Visit www.superloop.com to learn more. Contacts Superloop is at: Web: https://www.superloop.com/ Twitter: https://twitter.com/superloopnet LinkedIn: https://au.linkedin.com/company/superloop Facebook: https://www.facebook.com/SuperloopHomeBroadband/ Instagram: https://www.instagram.com/superloop.homebroadband/ Note to editors:  Paul Tyler, CEO and Managing Director of Superloop, and Peter O'Connell are available for interview. Contact Alan Smith, details below. For more information:  Contact Alan Smith. Phone: +61 404 432 700. Email: media@superloop.com.au. DDLS Acquires Auldhouse to create Trans-Tasman ICT and Digital Skills Training Powerhouse 2021-09-06T03:55:05Z ddls-acquires-auldhouse-to-create-trans-tasman-ict-and-digital-skills-training-powerhouse Sydney, Australia – 6 September 2021 — Australia’s largest provider of corporate ICT and digital skills training, DDLS expands into New Zealand acquiring Auldhouse, New Zealand’s largest provider of ICT and digital skills training, in a deal worth NZ$17.3M (A$16.6M). The deal will bolster annual student numbers by close to 10,000 and add three campuses in New Zealand to the seven already established across Australia and the Philippines.   Customers of both companies will benefit from the relationship, with an unprecedented range of authorised ICT Training options from the widest selection of global vendors including the likes of Microsoft, AWS, VMware, Cisco and Google.   Auldhouse is New Zealand’s largest and most awarded ICT and digital skills training provider and is a highly regarded brand that has been operating for over 30 years. With three campuses in Auckland, Wellington, and Christchurch, Auldhouse has a blue-chip client base of government and corporates including the New Zealand Defence Force, Kainga Ora, Auckland Transport, Spark NZ, ASB and healthAlliance. The business delivers vendor and industry-certified courses as an authorised training partner of Microsoft, AWS, Cisco, VMware, Google and many others.   DDLS CEO, Jon Lang, said despite the challenges of COVID-19 and lockdowns present in both countries currently, DDLS and Auldhouse have managed to proactively adapt their delivery models to provide critical ICT training via their virtual live online delivery to businesses undergoing rapid digital transformation.   “With organisations rapidly migrating to the cloud, along with the increasing importance placed on cybersecurity, we’re seeing the demand for digital skills are at an all-time high across the ANZ region.”   “We are very excited about the opportunities this acquisition will afford our customers across the region with increased digital product offerings, a larger range of course events, a deeper pool of highly experienced and credentialed trainers, and the infrastructure across DDLS and Auldhouse to support continued growth,” added Lang.   The move also marked a significant step in DDLS’s objective of growing internationally into the greater APAC region, adding breadth to its expansion strategy with presence in Australia, Philippines and now New Zealand.   Auldhouse Managing Director Melanie Hobcraft will continue to head operations in New Zealand with a reporting line into DDLS CEO, Jon Lang. She said DDLS and Auldhouse had very similar cultures and their relationship would open opportunities for businesses operating in both countries.   “Auldhouse has a presence in New Zealand’s three largest cities. There is no other IT training provider that can match our geographic reach, breadth, depth, and regularity of public scheduled courses. We’ll be able to expand this significantly with DDLS vendor and course offerings, including its industry leading cybersecurity training. And with the majority of DDLS courses now offered virtually in Australia, we’ll easily be able to tap into its much larger offering,” added Hobcraft.   DDLS and Auldhouse’s training portfolios are closely aligned. Microsoft training constitutes the largest portion of the companies’ offerings, with courses in ITIL, PRINCE2, VMware, Cisco, AWS and Google amongst those also in high demand.   “Skilling and retraining New Zealanders in digital technologies is critical for our economy, our society and our planet, which is why this announcement is such good news, bringing even more learning opportunities to local people. We know skills such as Azure and AI and data analytics are in huge demand at the moment and in fact we need to be working even harder to overcome the skills gap and prepare our workforce for a digital society. The digital future won’t be here tomorrow – it’s here now, and collaboration like this is key to Aotearoa remaining a thriving, innovative and sustainable nation for years to come,” says Vanessa Sorenson, Managing Director of Microsoft New Zealand.   DDLS CEO, Jon Lang, stated that DDLS and Auldhouse have had a long-standing relationship, collaborating on numerous partnership initiatives.    “Over the years we’ve built a mutual trust, respect and confidence in the business operations and as such we see the business continuing to run as normal, with existing management and shareholders, Melanie Hobcraft, Leigh Richardson and Craig Jones all agreeing to remain in their roles at Auldhouse.” -       END - About DDLS DDLS is Australia’s largest provider of corporate IT and process training and Australia’s number one cybersecurity training provider. We partner with world-class companies to help organisations and individuals remain up to date with new processes, technology, and platforms to reduce risk and enable efficient business practices. DDLS promotes a balanced approach to training with a focus on the key areas of Technology, Process and People. We provide extensive training options tailored to your organisation’s needs – from vendor-certified courses to customised training, including bespoke in-house developed courses. About Auldhouse Auldhouse is in the business of training – and has been for over 30 years. As New Zealand’s premier ICT training provider, Auldhouse offers a large range of end-user and IT professional training delivered by industry leading instructors. Auldhouse is the partner of choice for Microsoft, AWS, Google, Cisco, PRINCE2, CompTIA, ITIL, Red Hat and many more. New study from Entrust identifies opportunities and challenges for securing the new hybrid workplace 2021-09-02T01:49:07Z new-study-from-entrust-identifies-opportunities-and-challenges-for-securing-the-new-hybrid-workplace As a rise in variants spurs new uncertainties around the COVID-19 pandemic, businesses around the globe are tasked with developing a long-term plan and work model, whether in-person, remote or hybrid, that meets the needs of employees and the business. Amid this transition, Entrust, a global leader in trusted identity, payments and data protection, set out to uncover what is needed to secure the world’s hybrid workplaces in its new data study, “Securing the New Hybrid Workplace.” Entrust surveyed 1,500 business leaders and 1,500 general employees from 10 countries, including 300 from Australia, to better understand how workers from the manager level to the C-suite are preparing for a new hybrid workplace. Key findings include: Hybrid is here to stay, but security concerns are high: The overwhelming majority of respondent companies are moving to a long-term hybrid workplace approach. In fact, 77% of leaders and 81% of employees said their company is currently using a hybrid model or is fully remote and considering a hybrid work model. However, 53% of employees reported up to six instances of lost productivity due to network access issues and leaders cite home internet security (23%) and leakage of sensitive company data (21%) among their top security challenges.Visitor management is an in-office priority: Having a detailed record of who has been in and out of a company’s office is a larger priority in 2021. 96% of business leaders and 95% of employees agree that it is important for their company to have a system in place that logs and tracks visitors who enter and exit the building when employees work in the office.Home office data security presents new challenges: Businesses need to change their data security approach now that employees are more decentralised than ever before. However, while data security is a priority for leaders with 81% saying their company has offered employees training on it, only 61% of employees said their company offers this training, indicating a communication gap. “With the uncertainties of the last year and a half, many organisations are well-adapted to remote work. With leaders planning the future state of their workplace models, we wanted to ask how they are adapting security and identity for the hybrid workplace: how are leaders and employees prepared to protect data and sensitive information? How will office security evolve? Will adapting to hybrid workplaces multiply vulnerabilities, or will enterprises choose smart security strategies to enable employees wherever they work?” said James Cook, Director of Digital Security, Asia Pacific and Japan, at Entrust. “With the study overwhelmingly indicating the desire of 92% of employees to work in a hybrid model moving forward, this data study provides businesses insight about how to democratise work from anywhere and incorporate security practices into their hybrid approach by working with companies like Entrust to implement solutions such as passwordless and biometric authentication, mobile identity verification and more.” Perfecting the hybrid work model There is no question employers are responding to a clear desire among employees for hybrid work options, with 64% saying they are considering hiring talent that resides in geographically diverse locations. For employers following this trend and hiring employees in a new, hybrid environment, there are several ways to improve and secure the onboarding process. The study found business leaders are improving training methods (58%), rolling out new or improved collaboration tools (47%) and implementing mobile ID issuance for remote employees. Furthermore, leaders are taking steps to maintain internal security as they incorporate a hybrid model, with 49% using mobile identity verification, 47% rolling out one-time password technology, and 25% utilising biometric authentication, citing the desire to stay ahead of hackers and protect their internal data. Maintaining and enhancing security in the office environment As companies start bringing workers back to the office, the ongoing pandemic raises the stakes of physical security to include health, safety and infosecurity. For example, companies must consider best practices when they begin to open their doors to visitors outside their internal workforce once more. Entrust found support for organisational visitor management is overwhelming, with 96% of business leaders and 95% of employees agreeing that it is important for their company to have a system in place that logs and tracks visitors who enter and exit the building when employees work in the office. With this in mind, companies will begin paying more attention to who’s going in and out of the office building. Reasons for this enhanced scrutiny of visitors is primarily due to caution surrounding COVID-19, with 76% of leaders and 87% of employees citing the risk of spreading COVID-19 as the top reason it is important to have a system in place that manages and tracks guests. Other reasons included avoiding physical harm to employees (76% of leaders and 71% of employees) and protecting confidential information (73% of leaders and 45% of employees). Merging data security with work from home standards Business leaders also agree that it is imperative to consider the intersection of data security and work from home standards. Fortunately, it appears that the introduction of hybrid work has resulted in a step in the right direction for workplace data protection. In fact, while 81% of leaders said their company has offered employees training on data security, the overwhelming majority (88%) said it was offered as a result of the COVID-19 pandemic, indicating a trend towards enhanced data security. Unfortunately, while leaders are offering this training, only 61% of employees in Australia said their company offers this training, indicating a communication gap between leadership and their employees. By communicating these trainings to employees, leaders can help reduce the risk of security threats including phishing and ransomware attacks. Other highlights Australia has the second highest adoption rate for physical smart tokens (35%) and for mobile push authentication (49%), indicating that the country is adapting rapidly to seamless, secure digital authentication methods.A relatively high proportion of Australian companies (64%) are also considering hiring talent outside their geographical location, empowering employees to work remotely, full time, in a hybrid work model. However, that figure sits well below in Saudi Arabia (89%) as well as neighbouring countries such as Singapore (73%), where business leaders have indicated their willingness to hire remote global talent.When asked whether a vaccine requirement would prevent or deter them from returning to the office post-pandemic, 58% of Australian respondents responded in the negative. Securing the New Hybrid Workplace is a study of 1,500 business leaders and 1,500 employees in the United States, Canada, United Kingdom, Australia, Germany, Saudi Arabia, United Arab Emirates, Indonesia, Japan and Singapore. The data was gathered and distributed by Entrust in 2021. The study examines new data surrounding hot topics including best practices for hybrid work, office visitor management systems and how hybrid work affects workplace security. To learn more about the Securing the New Hybrid Workplace data study, download the first of three reports and access more content and insights, visit www.entrust.com/lp/en/securing-the-new-hybrid-workplace. Pandemic fatigue new global health crisis 2021-09-02T00:27:03Z pandemic-fatigue-new-global-health-crisis A NEW crisis is spreading globally with doctors and patients, called Pandemic Fatigue, according to Dr Olivia Ong, who is hosting a free webinar on September 16 to help people reduce burnout.The Melbourne ‘Heart-Centered Doctor’ said a recent Washington Post article reported that 30% of healthcare workers were burned out by the pandemic and they were considering leaving the profession. “After a year of trauma, doctors, nurses and other health workers are struggling to cope and we are all fatigued,” Dr Ong said.“With more than half a year of lockdown in Melbourne and similar situations worldwide, people are burnt out from pandemic fatigue which is leading to many physical and mental health conditions.”She said pandemic fatigue, burnout and stress syndrome in frontline health care workers was coming from an increase in patients from the pandemic, particularly the Intensive Care Units (ICU) and emergency department workers.“Many doctors and nurses need mental health support but they are very reluctant to seek help due to the stigma around it,” she said.Dr Ong said Pandemic Fatigue was leading to fear/ anxiety; morbidity/ mortality risk; isolation/ loneliness; relationship/ family issues; financial/ uncertainty; moral injury and risk of Post Traumatic Stress Disorder (PTSD).She knows full well what burnout and fatigue is like after a severe car accident in 2008 when she was told she would never walk again as a paraplegic.“I began walking two years later, am about to write my second book and run programs helping doctors transform their lives from burnout to brilliance,” she said.The medical leadership mentor and pain physician has developed a 7-step Heart-Centred Method which includes mind, heart, body and external self care strategies for burnout prevention and recovery. “We need to acknowledge that frontline healthcare workers need more mental health support from politicians, hospitals and medical associations,” she said.“This needs to be a legislation and an act to be passed, like the Dr. Lorna Breen Health Care Provider Protection Act in the US.” Dr Ong will host a free webinar, called From Burnout to Brilliance, on September 16 at 7.30pm AEST on burnout. Her first book is The Heart-Centeredness of Medicine, which Jack Canfield wrote the foreword for.Her second book Quantum Leap your Life: The 12 keys to go from burnout to joy, fulfillment & balance is due out in early 2022.She sees more than 1000 patients each year in Melbourne, has been married to her husband for 15 years and has two children, a son aged 6 and daughter, aged 1.For more details, visit www.drolivialeeong.com Reset Your Life Day aims to transform lives 2021-09-02T00:16:22Z reset-your-life-day-aims-to-transform-lives A Gold Coast author/ screenwriter, who went from poverty, abuse and abandonment in the UK to helping people transform their lives, is launching a Reset Your Life Day and Challenge straight after RU OK? Day on September 9.The Reset Your Life Day on September 10 and Reset Your Life Challenge on September 13 gives people a pathway to reset their lives after the upheaval, disorder and struggles many have experienced during the extended Covid pandemic.Pamela Millican’s early life was a nightmare with abject poverty, constant abuse and complete abandonment by her whole family at just 15 years of age.“I came home to a completely empty house; everything I owned was gone,” Ms Millican said.“While the torment and horror didn't stop there, I refused to let any of it destroy me. Their neglect became my source of strength and power. People really do not need to suffer.”The author of Making Broken Beautiful shares her story of how she overcame unspeakable challenges to being an elite athlete, sought-after snowboard instructor, winning business awards and gaining a law degree while proactively raising two daughters. Known as The Reset Reformer, she has created a 5-step RESET your Life System to support people as they heal, nurture and grow, especially during the current climate. RESET stands for...Recognise - The first step to healing is to understand where you are now, why you want to change, what your triggers are and how they are keeping you stuck. Evaluate - Assess different areas of your life and identify what you need to change or who you need to let go of to give you the freedom to grow and thrive.Specify - Set a clear intention on how you are going to make those changes and stay focused and committed when life gets challenging.Evolve - Now is the time to embody the changes and allow your goals to take shape so that real progress becomes possible.Transform - Finally, we create a step-by-step process to take positive action towards your goals and create momentum to maintain the results you truly want.“Many people don’t explore who they are or discover their full potential,” she said. “They live limited lives based on past experiences, how others have treated them or trying to fulfill unrealistic expectations put on by themselves or others. “There has never been a better time than now to reinvent yourself, take your power back and regain control over your own life. Human beings have the most incredible potential but very few ever realise theirs. That’s why I have taken the last 18 months to create the Reset Your Life system. I want to help you live your life by design rather than default and uncover your true self, just the way I did.”For more details, visit www.resetonlife.com 90 Percent of Gartner Peer Insights Respondents Recommend M-Files as a Content Management Platform 2021-09-01T19:54:17Z 90-percent-of-gartner-peer-insights-respondents-recommend-m-files-as-a-content-management-platform SYDNEY, AUS – September 2, 2021 – M-Files, the intelligent information management company, today announced the company is now part of the Gartner Peer Insights Customer First Program for Content Services Platforms. By joining the Gartner Customer First Program, M-Files commits to building trust and credibility through encouraging reviews from all customers and recognizing the benefits of honest, unbiased, and direct feedback. As of September 1, 2021, 90 percent of respondents would recommend M-Files as a Content Services Platform, based on 80 reviews over the past twelve months. “The satisfaction of our customers has, and always will be, our number one priority,” said Julian Cook, chief customer officer, M-Files. “Becoming a member of the Gartner Peer Insights Customer First Program further demonstrates our commitment to obtaining our customers’ feedback -- enabling us to provide innovative ways to manage, secure and collaborate around content.” M-Files strives to deliver best-in-class customer satisfaction across global enterprises. Its intelligent information management platform connects people with the content that they need, when they need it, regardless of where it is stored, to drive more informed decision making. With M-Files, organizations can digitalize critical business processes and benefit from unified access to information and data spread across external repositories and business applications. M-Files technology integrations, including those with Microsoft 365, Microsoft Teams, Microsoft SharePoint Online and Salesforce, allow users to focus on the task at hand while working in their preferred user interface.  “We couldn’t be prouder to join the Gartner Peer Insights Customer First Program,” said Antti Nivala, founder and CEO, M-Files. “At M-Files, we strive to deliver real business impact with our intelligent information management platform, by enabling knowledge workers to find the information they need to do their jobs more efficiently. We are grateful for the feedback shared on Gartner Peer Insights, as it helps us continually advance our technology and our client success function to drive better business outcomes for our customers.” Gartner Peer Insights documents customer experience through verified ratings and peer reviews from enterprise IT professionals. As of September 1, 2021, M-Files Gartner Peer Reviews include the following testimonials: “M-Files Helps You To 'Manage Files' Effectively. It is a mastermind software to have when it comes to managing data. I have used M-Files for a long time and I am completely satisfied with the breadth of functionalities it offers.” - Consultant, Services  Read full review here: https://www.gartner.com/reviews/market/content-services-platforms/vendor/m-files/product/m-files/review/view/3678382  “Excellent File Management System. Flexible And Simple.  One of the best document management systems available in the market. Easy to store and manage large files in this application. Collaboration made easy with this application.” - Senior Analyst, Services  Read full review here: https://www.gartner.com/reviews/market/content-services-platforms/vendor/m-files/product/m-files/review/view/3683102  "I dream M-Files.  Implementing, learning, using and developing new workflows on the platform together with M-Files has been a great experience. We discover new opportunities almost daily and are able to implement these in our system and organisation thanks to the support that M-Files provides." - Specialist, Manufacturing  Read full review here: https://www.gartner.com/reviews/market/content-services-platforms/vendor/m-files/product/m-files/review/view/3422021  "Awesome. Just amazing. I am so happy. We just implemented the product this year and it has gone so smoothly. People are excited to use it and it will completely change how we collaborate and manage our documents. The support team has been very responsive and the implementation team took very good care of us. It integrates so well with our existing data systems and we are adding more and more things to the future plans list." -  Enterprise Architecture and Technology Innovation, Energy and Utilities  Read full review here: https://www.gartner.com/reviews/market/content-services-platforms/vendor/m-files/product/m-files/review/view/1398838  To learn more about how M-Files intelligent information management enables a smarter way to work, please visit: https://bit.ly/m-files-intelligent-information-management-2021-ausnz Gartner Disclaimer The Gartner Peer Insights Customer First program constitutes an organization's commitment to solicit reviews from its customers using programmatic sourcing strategies and best practices. They neither represent the views of nor constitute an endorsement by Gartner or its affiliates. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates. Tags Peer review, customer ranking, Gartner, peer insights, Content Services Platforms, intelligent information management Summary Gartner Peer Insights Customer First Program: 90 Percent of Respondents Recommend M-Files as a Content Management Platform Image capture: 90 Percent of Gartner Peer Insights Respondents Recommend M-Files as a Content Management Platform Image download: https://motivetr.cloudvault.m-files.com/SharedLinks.aspx?accesskey=1a61a89e418a7165dc18b72b563aa7c137c5e2d49a10070f43d3f5d5923f634b&VaultGUID=ACF7FC8D-2A41-43FD-BACC-FDD895870357    Gartner Forecasts Australian Government Sector IT Spending to Grow 8.8% in 2022 2021-08-31T22:37:25Z gartner-forecasts-australian-government-sector-it-spending-to-grow-8-8-in-2022 Sydney, 1 September 2021 — Australian government sector IT spending is forecast to exceed A$15.5 billion in 2022, an increase of 8.8% from 2021, according to the latest forecast by Gartner, Inc. “Government technology spend in Australia is expected to continue upward for the next few years driven by key programs to progress the digital economy, strengthen national cyber response, adopt emerging technologies and address gaps in regulation to cover technology,” said Brian Ferreira, vice president, executive programs at Gartner. “Consultation papers on AI, ethics, technology and human rights, blockchain and other emerging technologies are now firmly on the Government’s radar.” In 2022, increased investments in digital technologies will see governments in Australia spend 72% of total IT spending on IT services and software to improve responsiveness and resilience of public services (see Table 1). These include investments in enhancing customer and employee experience, strengthening analytical capabilities and scaling operational agility. Table 1. Government IT Spending Forecast by Segment, 2021-2021, Australia (Millions of Australian Dollars) Segment   2021 Spending 2021 Growth (%) 2022 Spending 2022 Growth (%) IT Services 6,001 7.0 6,435 7.2 Software 3,935 14.7 4,689 19.2 Telecom Services 665 -1.0 659 -1.0 Internal Services 2,571 0.9 2,669 3.8 Devices 685 15.0 651 -5.0 Data Centre 408 0.5 425 4.1 Total 14,266 7.6 15,528 8.8 Source: Gartner (August 2021) IT infrastructure and applications modernisation as well as digital government transformation will remain high government priorities in 2022. In Australia, the $1.2 billion Digital Economy Strategy announced in this year’s Federal Budget aims to support investments in emerging technologies and digital skills to advance Australia’s position as a modern digital economy by 2030. “As the Delta variant continues to create hurdles, government spending will increase on solutions to open up the Australian economy while we continue to live with COVID-19, particularly to drive vaccination validation, open up borders and unblock trade,” said Ferreira. Increased Adoption of Cloud Strategies and Citizen Digital Identity The pandemic has amplified the need for governments to rapidly scale IT infrastructure and application systems and respond to unprecedented public demands. Gartner estimates that by 2025, over 50% of government agencies will have modernised critical core legacy applications to improve resilience and agility. “Key national technology capabilities, whole-of-government cloud and SaaS procurement agreements and digital skills have progressed at a federal level within Australia,” said Ferreira. “We have also seen a strengthening digital mandate in ministerial roles with cross federal/state collaboration at a state level.” Gartner clients can get more information in “Forecast: Enterprise IT Spending for the Government and Education Markets, Worldwide, 2019-2025, 2Q21 Update.” Additional analysis on how government CIOs will reinvent programs and service delivery will be presented during Gartner IT Symposium/Xpo 2021, the world's most important conferences for CIOs and other IT executives. IT executives rely on these conferences to gain insight into how their organisations can use IT to overcome business challenges and improve operational efficiency. Follow news and updates from the conferences on Twitter using #GartnerSYM. Upcoming dates and locations for Gartner IT Symposium/Xpo include: October 18-21| Americas| Virtual October 25-27| APAC| Virtual November 8-11| EMEA| Virtual November 16-18| Japan| Virtual November 30-December 2| India| Virtual About Gartner for High Tech Gartner for High Tech equips tech leaders and their teams with role-based best practices, industry insights and strategic views into emerging trends and market changes to achieve their mission-critical priorities and build the successful organisations of tomorrow. Additional information is available at www.gartner.com/en/industries/high-tech. Follow news and updates from Gartner for High Tech on Twitter and LinkedIn using #GartnerHT. About Gartner Gartner, Inc. (NYSE: IT) is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities and build the successful organisations of tomorrow. Our unmatched combination of expert-led, practitioner-sourced and data-driven research steers clients toward the right decisions on the issues that matter most. We are a trusted advisor and objective resource for more than 14,000 enterprises in more than 100 countries — across all major functions, in every industry and organisation size.  To learn more about how we help decision makers fuel the future of business, visit www.gartner.com. Businesses Down Under Find Creative Ways to Stay Afloat as Lockdowns Continue 2021-08-26T06:32:05Z businesses-down-under-find-creative-ways-to-stay-afloat-as-lockdowns-continue  - Innovative restaurants are offering three course meals at home  - “Happy Hours to go” drive pub revenue in lockdown  - Virtual performances helping musicians make ends meet “When there’s a hard lockdown, it affects almost every single industry,” reports Simon Ingleson, CEO of RosterElf, an Australian based Staff Scheduling and Rostering Application.   Working with businesses across various industries, RosterElf has witnessed first-hand how different sectors have been affected and how they are responding. In fact, they’ve seen an uptick in rostering activities across industries such as home improvement, logistics and manufacturing.   “Many of our customers are cutting back on future rosters, but a few companies are trending upwards. Both groups, however, are actively working to adapt their businesses to the current market.”   Fine dining restaurants like Three Blue Ducks have introduced creative ways to bring the experience customers would typically have on location directly to their homes. For example, the farm to table chain has developed a three-course feast to enjoy at home.    Bryony Corbett for Three Blue Ducks said, “We have all had to adapt in these challenging times, and, at The Ducks, while we can't welcome you and your teams for meals and events right now, we have had to find other ways to keep our crews employed and the business ticking along.”   The feast includes entrees, mains, dessert for two and step by step instructions to prepare the meal like a chef from the comfort of your kitchen. In addition to continuing to serve their customers, the fantastic concept has also allowed them to reach those who aren’t local.   “We absolutely plan to keep the boxes going post lockdown, particularly through our partner Providoor as this allows people who aren’t local and don’t have access to the restaurants to try our food (especially the ability to deliver to regional NSW and the ACT),” says Bryony.   Some venues have also introduced “Happy Hour” to-go concepts where the drinks and snacks are packaged up and sent with customers to enjoy at home. So what would’ve usually required a booking and sitting down is now being enjoyed on the go, opening up businesses to more customers.   The addition of these new and exciting business models has enabled many businesses to sustain 50-100% of their revenue and staffing numbers. Despite being a temporary fix, it’s easy to see how innovations developed in times of crisis can become profitable future revenue streams.   Hospitality venues are not the only winners in the evolution game. The performing arts sector is seeing a raft of innovation with musicians performing live shows via video link, comedians performing stand up shows via zoom, and actors delivering remote coaching sessions.   Many personal trainers and those in the fitness industry have also moved to virtual models with remote one-on-one and group training sessions. Timo Topp, a personal trainer based in Rushcutters Bay, NSW, reflected on how he’s supporting his clients through this challenging time.   “I’m fortunate to have the right business model for the current situation. So, I didn’t need to change much except being extra inspiring and positive to support people through tough times.” Timo explained, “Right now, it’s important to prioritise exercise. It’s the best thing you can do to feel better.”   Despite the hard lockdowns, there have been winners. Simon from RosterElf has seen several industries accelerate growth throughout the COVID period. “We see industries including logistics companies, healthcare, online retail, and home improvement businesses rostering more than ever and regularly bringing on new staff.”   High-performing businesses on either side of the divide are using lockdowns as an opportunity to improve their operations and implement new systems. These new systems are helping to combat future disruptions and help businesses continue to keep the doors open.   Challenges, however, have come about in understanding the rules and regulations that businesses need to support. Specifically, around understanding the terms of restrictions and who it does or does not apply to.   On the street in New South Wales, it’s been hard for the average person to understand which services are essential. However, the NSW Premier, Gladys Berejiklian, insists that the rules are clear and open to interpretation.   “In the discussions we’ve had across a vast range of businesses, the key to survival was good planning, execution, and communication from a governmental level,” Simon reported. “Our clients are struggling when the directions lack clarity, when timeframes blow out, and when they see conflicting information.”   As the lockdowns continue, Australian businesses will continue to adapt and evolve. With a pre-pandemic governmental push for innovation and productivity COVID may be the impetus needed for the coming years of growth. SugarCRM named a top vendor in Constellation ShortList for B2C Marketing automation for Small and MidSize Business 2021-08-25T23:52:25Z sugarcrm-named-a-top-vendor-in-constellation-shortlist-for-b2c-marketing-automation-for-small-and-midsize-business CUPERTINO, Calif. – August 25, 2021 – SugarCRM today announced its Sugar Market solution has been named to the Constellation ShortList™ for B2C Marketing Automation for Small and Midsize Business (SMB) in Q3 2021, honoring excellence across a range of platform capabilities – from leveraging artificial intelligence (AI) and machine learning (ML), to providing data analysis and campaign optimization tools that help drive modern business-to-consumer (B2C) relationships critical to business success. This honor comes on the heels of Sugar Market shortlisted by Constellation for addressing the unique needs of the B2B SMB space as well. “Earning two Sugar Market ShortList rankings back-to-back speaks volumes to our commitment to make the hard things easier for today’s modern marketers,” says Christian Wettre, Senior Vice President and General Manager, Sugar Platform, SugarCRM. “We’re proud to offer a leading, AI-driven marketing automation solution that enables B2C organizations to create insights-driven customer engagement strategies that have a direct impact on revenue and business growth.” In the ShortList report, Constellation Research Vice President and Principal Analyst Liz Miller finds that B2C SMB organizations are looking for easy-to-use, functional marketing automation solutions with features and functions that can grow with the business and the customers, without the need for large IT, developer, or large costly specialized teams to get systems and campaigns up and running. Likewise, data is just as critical to the SMB as to the enterprise – the time and talent needed to turn data into intelligence and action signals can often be the key challenge that marketers aspire to overcome through savvy automation tools. Sugar Market addresses these challenges and more with a curated toolset that includes intuitive campaign builders, advanced automations, and superior reporting. New AI models powered by SugarPredict provide reliable lead qualification and can help drive more revenue by accurately predicting the likelihood of converting leads to marketing qualified leads and flags prospects for sales prioritization. Pioneering pre-configured, out-of-the-box AI for all, Sugar Market supercharges marketing automation for improved performance and predictability. Visit Sugar Market for more information about the all-you-need marketing automation platform. Click here to learn more about Sugar’s AI-driven solutions for CRM and marketing automation.   About the Constellation ShortList Constellation Research advises leaders on leveraging disruptive technologies to achieve business model transformation and streamline business processes. Products and services named to the Constellation ShortList meet the threshold criteria for this category as determined through client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research. The portfolio is updated at least once per year as the analyst team deems necessary based on market conditions. About SugarCRM SugarCRM is how marketing, sales, and service teams finally get a clear picture of each customer to help businesses reach new levels of performance and predictability. Sugar is the CRM platform that makes the hard things easier. Thousands of companies in over 120 countries rely on Sugar to achieve high-definition CX by letting the platform do the work. Headquartered in Silicon Valley, Sugar is backed by Accel-KKR. For more information about SugarCRM, visit: www.sugarcrm.com. Lawcadia announces new solutions for law firms to digitally transform client relationships and service delivery 2021-08-24T23:09:57Z lawcadia-announces-new-solutions-for-law-firms-to-digitally-transform-client-relationships-and-service-delivery-1 With corporate and Government clients facing downward budget pressures and increased legal and regulatory demands, just providing legal advice is no longer sufficient. Law firms must demonstrate and embrace efficiency, digital transformation, transparent budget communication, information security and provide tailored client reporting. “With digital innovation now a mandate, law firms are grappling with how to deliver practical initiatives that make a valuable impact for their clients,” said Lawcadia CEO and Founder, Warwick Walsh. In response to the challenges faces by law firms, Lawcadia, a unique two-sided legal operations platform, has developed solutions that focus on three areas: •  Generate new business: Law firms can now build solutions using an intelligent workflow automation engine, showcasing and embedding their legal expertise, knowledge and intellectual property for selected practice areas •  Collaborate securely with clients: A new Client Collaboration Workspace allows law firms and their clients to share documents, matter updates, tasks, messages and even Gantt charts •  Client-focused solutions: Law firms can offer tailored innovation packages to their clients that utilise highly configurable client intake forms, workflow automation, document automation and BI reporting Mr Walsh said that this significantly expands the functionality available for law firms and is made possible by Lawcadia Intelligence, the intelligent automation engine that the software-as-a-service innovator launched in October 2020. Gadens, a national Australian law firm, have already utilised Lawcadia’s intelligent workflow automation to develop the Gadens Breach Manager platform, attracting a number of new financial services clients who are seeking to manage the extensive regulatory regimes and issues facing the industry. “Drawing on our firm’s deep financial services capability we have been able to leverage Lawcadia’s intelligent legal platform to solve client pain points in new ways and expand our client base,” said Paul Spiro, Chairman of Gadens. An award-winning legal operations platform, Lawcadia works with corporate and Government legal departments and more than 160 law firms across Australia, New Zealand, Europe, Asia and the North America. Barhead launches new contract lifecycle and matter management platform 2021-08-23T23:34:58Z barhead-launches-new-contract-lifecycle-and-matter-management-platform SYDNEY, NSW, Australia — August 2021 — Consensus: a game-changer for CLM software. Barhead Solutions proudly launches Consensus, an end-to-end contract and matter management app for legal, procurement and contract teams. By enabling users to work on the Microsoft Cloud, Consensus makes it easy to locate, track and manage contracts and other updates, increasing legal and contracting efficiencies for organisations and industries. ‘Lawyers are often the guardians of a company’s non-financial information and face common challenges. For one, they deal with a vast amount of information that they need to be able to find, access, manage and maintain easily,’ said Amanda Fajerman, Engagement Manager, Consensus. ‘They have key responsibilities to the organisation across the contract lifecycle such as advising on legal risks during contract negotiation, reporting on trends, and managing contractual obligations following execution.’ Legal and Procurement teams have an increasing mandate to digitise and automate their processes, capture data, and enable data-driven decisions. ‘Companies lose around five to 20% of deal value, or 9% of deal revenue, because of inefficient processes, and that’s why there’s such a demand right now for organisation-wide contract lifecycle management or CLM software,’ Amanda said. As the previous Head of Legal Technology at LOD and a lawyer herself for   the past 15 years, Amanda occupies a unique position as an expert in designing and implementing   legal tech solutions, with her thorough understanding of the challenges legal teams face. One thing that sets apart Consensus from other CLM solutions is Microsoft’s low-code to no-code capabilities. ‘I think one of the great things about the technology we chose to build Consensus upon, is it allows us to achieve an immense amount of capability with an almost impossibly short time frame,’ said Luke Kelly, Product Manager, Consensus. ‘We’re leveraging off that speed to scale, competing with the most prominent platforms out there that have had many years and millions of dollars of investment.’ Microsoft’s Power Platform democratises app building, data intelligence, chatbot deployment, and workflow automation with its four product offerings. Like other apps built on Power Platform, Consensus is easy to deploy but completely adaptable, making it the safe and ideal choice for solving challenges now and scaling later. ‘Something that is demonstrated very clearly across many different Power Platform apps in the past is that it unlocks, expects and accommodates company growth,’ said Luke, who looks after the short- and long-term roadmap for Consensus, including product strategy, design and direction. ‘Building on bespoke solutions akin to solutions provided by small businesses, we are really changing the game by building on Power Platform, building on an enterprise grade platform that is built to scale.’   Journeys within Consensus: critical features of the app Paramount to Consensus is a centralised, connected and integrated source of data and activities. Consensus seamlessly connects with Microsoft Dynamics 365, Microsoft Office 365, Teams, SharePoint and other web apps, removing data siloes in large organisations and unifying data for collaboration across different departments. ‘I think one of the key unique features of Consensus is its very close connection to SharePoint. We get the best out of Power Platform and connect to the best of SharePoint because we live in Microsoft Cloud,’ said Luke. ‘We can seamlessly connect to key line of business apps such as Outlook and Teams, allowing users to interact with Consensus easily within their daily activities and workflow.’ ‘Consensus provides a central source of truth across all of the organisation for data, documents, contracts and matters. Integrated with Microsoft 365 products that lawyers use every day, it is infinitely extensible across the organisation through Power Automate or Dataverse,’ said Amanda. Here are the key features of this uniquely viable product driving efficiency and enabling users to succeed: ·       Self-service portals Give business users the ability to access self-service portals to request legal assistance, create contracts, check status and more. ·       End-to-End Lifecycle Management End-to-end contract and matter management with actionable emails, reminder notifications and intelligent capability for insights ·       Advanced search Search experience powered by Microsoft Search increases productivity and saves time by delivering more relevant search results. ·       Automated workflows and activity tracking Configurable approval workflows, activity management and entire audit history and timeline ·       Mobile and Cloud-based Share a standard view of contracts, customer and supplier details, and business processes in a central cloud-based and mobile repository. ·       Leverage Microsoft integrations Leverage native Microsoft integrations by connecting data sources such as Dynamics 365, Azure, Teams and more. ·       Dashboards and Reporting Track and report on processes with custom views to provide BI improvement opportunities and reporting compliance. ·       Collaboration and versioning Connects with SharePoint for internal and external collaboration and in-situ version history.   Barhead’s story: aligning with Microsoft’s vision Barhead, an IT consulting firm specialising in Microsoft Dynamics 365 and Power Platform, offers enterprise and technology solutions that help unlock business growth. In the past, Barhead has empowered several organisations through apps like Clearspace, a return-to-work management app. Barhead is a four-time Microsoft Inner Circle Partner and a winner of the 2020 Microsoft Partner of the Year Award for Social Impact. This year, Barhead was a finalist in two global categories for the Power Apps and Power Automate Award and Community Response Award. ‘Microsoft is certainly looking to focus on industry verticals and Barhead is aligning with that and being in step with Microsoft on their vision along the way. Consensus fits very nicely within that vision because it’s a solution built for legal and procurement teams.,’ said Luke. ‘Our aim with Consensus is to really change the nature of the conversation by demonstrating this unique product, which leverages the infinitely extensible possibilities of the Power Platform. Tightly integrated with the Microsoft 365 suite, it provides the perfect foundation for all the personas in legal and contracting teams, to not only manage the type of work that they do but enable and extend those sorts of possibilities in terms of automation and efficiency,’ said Amanda. ‘A big challenge for organisations is identifying where their data is actually stored and who owns it. There’s a big drive for organisations to bring data back into their control, which is what we enable,’ said Luke. The Microsoft Cloud enables you to secure your data and give you full ownership of your organisation’s critical information. According to Microsoft, 97%    of Fortune 500 companies rely on Microsoft Power Platform to digitise their processes, with nearly 16 million monthly active users. In addition, the future of the CLM market is expected to double over $3 billion in the next five years.    Aside from the strength of Microsoft technology, why go with Barhead? ‘Barhead is passionate about accelerating the take up of Microsoft technologies in legal teams. With the addition of our new Legal Tech team, Barhead brings a massive depth of experience to this space. In a major technology play, we are building another center of excellence on top of our existing technology expertise by specialising in legal solutions alongside industry specific solutions,’ said Doug Maloney, Head of Product and IP, Barhead Solutions.  Amanda offers another side of the coin. ‘There’s a lot of single purpose legal tech solutions on the market that either just solve document management, or contract management or matter management and a lot of legal teams struggle to get those solutions implemented because they’ve got to go through a lengthy IT process. Barhead seeks to empower everyone in the organisation, from the legal team and beyond, within a reasonable timeframe,’ said Amanda. From an enablement point-of-view, lawyers spend 90% of their time working in Word, Outlook and other Microsoft products. In any platform, user adoption is crucial.  ‘Because our solution is so tightly integrated with Microsoft 365, it gives a degree of familiarity. This high user adoption results in gains for functionality and change management,’ Amanda adds. ‘There’s high user adoption, ease of onboarding, reduce change management needs and intuitive familiarity, combined with an ability for ‘development at the speed of thought’. Microsoft is really boasting best in breed in terms of collaboration, productivity features and intelligent insights through dashboards and reporting. Not to mention that you can work anywhere, even from your mobile devices.’ Barhead is excited to be launching Consensus on the 11th of August. The company will be showcasing a series of webinars to demonstrate the power of Microsoft technologies for legal teams. Come and learn more about Consensus, shaping the future of workflow for legal and contracting teams  .   ID verification now more accessible 2021-08-23T22:34:21Z id-verification-now-more-accessible InfoTrack today announced a new national partnership with PharmacyID to make it more accessible for consumers to prove their identity by visiting their local pharmacy. InfoTrack CEO, John Ahern says, “Consumers are being asked to prove their identity multiple times when buying, selling or leasing a property and having to gather and present the documentation needed to pass the required identity checks can be a real hassle, especially during COVID lockdowns.” Changes in regulations and state by state insurance requirements inside and out of pandemic lockdowns have left many practitioners left to set an internal policy for identifying remote clients.  This new partnership provides another way of identifying their clients.  This has enabled the development of a new in-person verification solution that is initiated by a professional within InfoTrackID (the multi award-winning innovation formerly known as WebVOI) and completed by their client at their local pharmacy. The solution can be used right across 2500 pharmacies in Australia, meeting security, privacy, compliance, and verification needs for a wide range of use cases. General Manager of InfoTrackID, Marcus Cann says, “This new partnership now gives professionals one of the most robust, secure and reliable options available in Australia. Entrusting a known pharmacy agent with sighting a Verification of Identity combined with InfoTrackID’s built-in automated checks and validation against Australian Government DVS records in real-time, makes this solution hard to match.” The PharmacyID national network of locally, trusted pharmacy agents already offer Police Checks to consumers. “It was an obvious decision that by offering identity checks at the pharmacy as well, it would make life even easier for consumers.” Adds Cann “The identity check is initiated by the professional within InfoTrackID and generates a unique, secure barcode for the consumer to take to their pharmacy along with their ID documents.” Says Cann Geoff Stockton, CEO of PharmacyID says, “PharmacyID is very excited to be partnering with leading tech innovator, InfoTrack.” “PharmacyID has been at the forefront of supporting community-based businesses for over 20 years, and we continue this commitment by working with pharmacies throughout Australia to make this new solution accessible to consumers with busy work and personal lives, in or out of COVID lockdown.” Stockton adds. The solution is being rolled out across Australia, with Victoria the first state to benefit from this service. -          ENDS – Media Contact: Sandra Falzon General Manager: Marketing, InfoTrack Email: sandra.falzon@infotrack.com.au About InfoTrack InfoTrack is the leading innovator in legal technology. InfoTrack’s integrated platform has been supporting over 8,000 businesses with technology adoption for over 21 years, enabling clients to find, analyse, organise and communicate information more efficiently. InfoTrack’s wealth of data, deep knowledge and expertise of the Australian legal and conveyancing industry is your barometer for property activity from contract creation through to settlement. About InfoTrackID InfoTrackID is an easy to use online identity verification platform that allows you to complete your Verification of Identity (VOI) either in person, remotely or via a trusted agent. Formerly known as WebVOI, the multi award-winning solution integrates with over 30 practice management systems and can be accessed anywhere at any time. About PharmacyID Australia’s most secure identity verification system, PharmacyID is trusted by Australian Federal, State and local governments, companies and organisations. PharmacyID exceeds currently accepted standards of identity verification, significantly reducing or eliminating the potential for fraud. With locations in every State and Territory in both metropolitan and regional centres, PharmacyID will be the largest identity verification retail network in Australia.