The PRWIRE Press Releases https:// 2020-01-15T01:21:43Z eMite launches new solutions for Genesys customers 2020-01-15T01:21:43Z emite-launches-new-solutions-for-genesys-customers Sydney—15 January 2020 — Prophecy International is pleased to announce that its subsidiary eMite has launched a new product offering as part of its CX (Customer Experience) Intelligence platform and is a major sponsor at the Genesys Global Sales Kick Off in Orlando, Florida. Brad Thomas, Prophecy CEO said “Product Innovation is one of our key growth pillars and its great to see our team delivering continuous innovation, addressing new markets and adding more value to our customers and partners. We see an acceleration of legacy on premise contact centers migrating to cloud based solutions and we are well placed to help customers seamlessly manage operations through that transition period while they are running both solutions.” To stay closely aligned with the new product naming of our partner, Genesys, to ensure we continue to drive great value for our customers and to continue to be competitive in the marketplace we have rebranded our main product and have introduced 3 new products in time for the Genesys Sales Kick-Off event which is this week (Jan 13-17, 2020) in the US.  Leading Contact Center Analytics solutions for Enterprise-grade customers: Rebrand to Enterprise Contact Center Analytics ·         To be clear on the product, align with our partner’s product which is changing names, and to allow the name to better reflect what the product does, we are renaming our flagship product to “Enterprise Contact Center Analytics for Genesys Cloud”. ·         Same great product, continual improvements.   Enterprise Contact Center Analytics Lite ·         Enterprise Contact Center Analytics Lite – is a slimmed down version of our flagship product.  It allows us to offer the core benefits at an entry level price-point for those customers just getting started. ·         The benefit to the customer is that they get the same core product at a low entry price, while still having a simple and full upgrade path to the power and flexibility of our full-blown product.   Migration Made Easy (Solutions that help large customers globally migrate from legacy platforms to the latest Genesys Cloud platform.) About 80% of large enterprise customers doing these types of migrations will take between 6 months and 36 months to complete their migrations globally.  The business has to continue to run and manage their contact centers during these migrations.  Our solutions below help them do that while giving them access to their real-time and historical data during those migrations. Enterprise Contact Center Analytics for PureBridge ·         Enterprise Contact Center Analytics for PureBridge is a migration tool that helps customers migrating from an on-premises Avaya Aura CMS platform to the Genesys Cloud platform hosted in the cloud. ·         Some benefits to the customer are: o   The ability to have both their Avaya Aura CMS data and their Genesys Cloud data combined and visualized in the same analytics tool from eMite o   The ability to pull reports using both real-time and historical data from both platforms (Avaya Aura CMS and Genesys Cloud) o   The ability to allow agents and contact center managers’ to view data in terms they are familiar with from the Avaya platform.   Enterprise Contact Center Analytics for PureConnect to Genesys Cloud ·         Enterprise Contact Center Analytics for PureConnect to Genesys Cloud migrations helps customers migrating from the on-premises PureConnect platform to Genesys Cloud. ·         Some benefits to the customer are: o   The ability to have both their Genesys PureConnect data and their Genesys Cloud data combined and visualized in the same analytics tool from eMite o   The ability to pull reports using both real-time and historical data o   The ability to allow agents and contact center managers’ to view data in a format they are used to in the PureConnect world.   With over 150 customers world-wide using the eMite platform, we have the proven ability to deliver out of the box functionality for Contact Centre Analytics. Our deep experience in the contact centre market enables us to deliver superior speed to value for customers looking for a fully integrated analytics solution to deliver real insight. About Prophecy International Holdings Limited eMite is a wholly owned subsidiary for Prophecy International. eMite is an award winning SaaS solution that combines data onboarding, analytics, correlation, performance and KPI management into a single, out of the box solution to provide customers with historical and real time insight in a simple, visual appealing format that can be easily customized. eMite has a global technology partnership with Genesys, is a premium Genesys AppFoundry partner and was Genesys AppFoundry partner of the year in 2018 and 2019. Prophecy International Holding Limited is a listed Australian company (ASX:PRO) that has been operating globally since the 1980s. More recently the focus at Prophecy has been on growing the eMite and Snare lines of business in Analytics and Cyber Security respectively. Prophecy operates globally from Adelaide and Sydney in Australia, London in the United Kingdom and in Denver, USA Accent Home Care Packages Can Be Customised for Your Needs 2020-01-13T23:57:05Z accent-home-care-packages-can-be-customised-for-your-needs Elderly clients who want to remain in their own home for as long as they can will find services from Accent Home Care meeting their requirements. Accent Home Care, a division of Tabulam & Tembler Homes (TTHA), provides quality care at home, catering to clients of culturally and linguistically diverse backgrounds. Accent Home Care allows their clients to remain in their own home, while the company provide assistance with day to day activities that they can no longer do alone. Home Care Packages are delivered under the Consumer Directed Care model, allowing these clients to have flexibility with the types of services they wish to receive. Depending on their individual needs, they may be eligible for a level one, two, three or four package. As a part of Accent Home Care there are four levels of home care packages available dependent on the individual’s situation. The difference between each package is the amount of funding allocated based on the level of care, level 1 being the lowest and level 4 the highest. In order to be eligible for a government funded home care package, clients should contact My Aged Care and request an assessment. Accent Home Care also offers home care via private agreement. As part of the process, the company assigns their clients care advisors to work out needs and goals, so that a personalised care plan can be devised. Accent Home Care allows the elderly to remain in the homes and communities that they love, as they age, while receiving the assistance they may need day to day. The company understands that as their clients get older, things begin to change, and some of the daily tasks may become a little more difficult to do alone. However, it doesn't mean these clients have to give up their independence completely. Accent Home Care staff work with their clients to understand care options, providing confident advice and support so they can enjoy living independently at home. For more information on this service, visit https://accenthomecare.org.au/ or contact Accent Home Care on 03 8720 1338 or homecare@accenthomecare.org.au . Eaton announces appointments to ANZ senior leadership team 2020-01-13T23:34:58Z eaton-announces-appointments-to-anz-senior-leadership-team Power management company, Eaton today announced an expansion to its senior leadership team in Australia and New Zealand (ANZ) with two new appointments. Mark Anning appointed General Manager, Circuit Protection and Control (CPC) and Kevin Nesdale appointed General Manager, Power Distribution Systems and Services (PDSS). Dan Agnew, Managing Director of Eaton ANZ said the appointments strengthen Eaton’s power distribution offering as it focuses on meeting growing demand for products, systems and engineering services that deliver safe, reliable and sustainable power. “With energy requirements continuing to transform across the entire power train and in most communities across the region, it is critical that we continue to work closely with our customers and channel partners to help customers solve challenges and invest for the future.” Based in Melbourne, Mark Anning will build on his previous role at Eaton which saw him revamp and significantly expand the Power Distribution Partner Program. Prior to joining Eaton in 2017, Mark spent 10 years at ABB in sales and channel management roles. “Mark brings an incredible amount of experience to the role and a deep understanding of the electrical channel. He will continue to grow the Power Distribution Partner Program and drive market growth across Eaton’s circuit protection and control products including our xEnergy switchgear which will play a vital role as the AS/NZS 61439 standard is mandated in 2021.” Based in Sydney, Kevin Nesdale brings more than two decades of technical and leadership expertise from his previous roles with Eaton, Cooper Power Systems, Eaton & electrical utilities. Working with Australia and New Zealand’s leading utilities and other MV customers, Kevin is focused on delivering power systems that help support energy transformation being driven by renewable energy, affordability and reliability. “Kevin will lead our Power Distribution Systems and Services team which includes our Cooper Power Systems range that has supported the energy sector for over 50 years in Australia and New Zealand. Kevin will be focused on harnessing our extensive local and global engineering, customer service and technical expertise to drive value for our customers.” - ENDS - About Eaton Eaton is a power management company with 2018 sales of $21.6 billion. Its energy-efficient solutions help customers effectively manage electrical, hydraulic and mechanical power more reliably, safely and sustainably. The company is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton employs 99,000 people worldwide, and sells products to customers in more than 175 countries. For more information, visit Eaton.com. Honan releases 2019 Market Update – 2020 will be another testing year for businesses seeking insurance cover 2020-01-13T02:08:02Z honan-releases-2019-market-update-2020-will-be-another-testing-year-for-businesses-seeking-insurance-cover Honan Insurance Group’s (Honan) December 2019 Quarterly Market Update has been released and the report foresees 2020 as another year that will again test businesses seeking insurance cover said Travis Wendt, Honan’s Head of Broking & Carrier Management.   Commenting further, Travis Wendt said top line premium growth will continue to take a back seat as the market maintains a focus on improved bottom line underwriting profitability.  “Underwriters continue to be very risk selective on both renewal and new business and are still prepared to walk away if things don’t stack up”.   “We have witnessed a number of instances where the incumbent insurer has elected not to renew cover due to changes to underwriting guidelines – even in long standing client/insurer relationships”!   As a result of this stance, there has been a greater reliance to obtain terms through overseas markets such as London and Singapore.  Unfortunately, these traditional markets are in the midst of their own remedial action, with the aim of restoring profitability after several years of significant losses, especially at Lloyds.       Whilst allowing brokers to obtain capacity to place risks, there have been significant hikes in premium spends. “We expect this to continue into 2020 and beyond”, affirmed Travis Wendt.  “For local insurers, 2019 saw the third full 12-month cycle of underwriting remediation, with no real signs of this altering in 2020”.   “Hard market cycles tend to exist for up to 5 cycles before material and consistent shifts are witnessed and with history as an indicator, we anticipate the peak to occur towards the end of 2021”.   Faced with further flatlining investment returns, underwriting profitability remains a key metric of overall business performance.   In 2020, insurers will continue to apply stringent underwriting principles set by management guidelines and will include pricing adequacy, restrictions on certain aspects of coverage and increased excesses.   High hazard property, Professional Indemnity, natural catastrophe risks and residential strata risks with aluminium composite panel (ACP) construction will remain a challenge as the availability of insurer capacity continues to diminish.   Travis Wendt said, “While risks will be viewed on a case-by-case basis, the need for businesses to differentiate their exposure from their peers will ensure they are seen in the very best light by the market, resulting in the most favourable terms available”.   “Prior to the arrival of summer and the current devasting bushfire disaster across multiple states, insurers had placed embargoes on new business within regional areas of New South Wales.  There’s no doubt that as a result of the bushfires there will be a further drag on premiums and cover”.      “Coupled with the ongoing impact of cyclones and tropical storms in Northern Queensland this results in the market taking corrective action required to limit exposure from losses/claims”.   Honan’s Quarterly Market Update concluded with an insight into the trends and considerations in the global insurance market.   As member of the Worldwide Broker Network WBN) Honan has a unique perspective and an in-depth insight into insurance trends across the globe.    “What we are witnessing is increased premiums for Directors & Officers, Liability of Public Companies, Limited markets for unsprinklered EPS locations and the tough PI Lloyds market”, said Steve Pappas, Honan’s Head of Global & Networks.   “In working with new clients with global business activities, we have discovered instances where we have found that clients with multinational risks may not be covered correctly in certain regions”.   Citing a recent example of a client with exposure in the Middle East.  An initial analysis of the insurance program found particular exposures were not covered under the global policy placed in Australia.  Honan was able to engage partner brokers in the Middle East to bind local policies in that region to ensure the correct insurance program was in place.   “It is important to ensure you have the right support when considering business across different jurisdictions.    “At Honan, we advise our clients to talk to their broker as early as possible as transparent and holistic conversations provide for personalised solutions that can assist businesses to evolve and grow across the globe”, concluded Steve Pappas.   Issued by Honan Insurance Group    www.honan.com.au   Media Enquiries:       Mr. Joe Perri, Joe Perri & Associates Pty Ltd                                     Mob:  +61 412 112 545  Email:  jperri@joeperri.com.au   Free Asbestos Removal Quotes Now Available In Sydney 2020-01-08T23:51:15Z free-asbestos-removal-quotes-now-available-in-sydney The experienced team of industry experts at Asbestos Removal Sydney is proud to provide no-obligation asbestos removal and disposal quotes for property owners throughout the Greater Sydney region. With competitive rates and first-rate customer service, Asbestos Removal Sydney is one of the city's premier asbestos companies. Visit the company website to fast-track the disposal of asbestos from your commercial, mixed-use, strata, retail or commercial property. Asbestos Removal Sydney Address: 61 Francis St, Richmond NSW 2753 Phone: 1300 977 116 Website: https://sydneyasbestossolutions.com.au/ Prevent Further Water Damage to Balconies with Effective Leak Detection Services 2019-12-19T09:23:31Z prevent-further-water-damage-to-balconies-with-effective-leak-detection-services Is the balcony of your properly posing a problem as it is constantly leaking water? Well, it is indeed a matter of grave concern and you need to take evasive action at the earliest before things turn to worse from bad. Well, this in most cases is caused by structural damage to the very foundation of the balcony because of water seepage. Hence, you need to take care of the issue at the earliest and hire a reliable provider of water leak detection in Melbourne.  Here are a few aspects that are needed to be discussed in this aspect. Why Waterproofing Is Important? An effective waterproofing prevents the structural foundation of the balcony from being damaged. Water is notorious is weakening the interiors of the foundation, which in time can lead to disastrous consequences. Some of the most common tell-tale signs of water damage of balconies include peeling of paints, and timbers getting rotten, corrosion of the metal bodies, and gradual increase of dampness, especially at the corners where the edges of the balcony meet the main wall(s) of the building. Balcony And Waterproof Walk On Membrane Installation of walk-on waterproof membranes is a pretty common technique of waterproofing balconies. Although it is predominantly used in waterproofing basements, it is also used for balconies as well, more so when water leak detection in Melbourne becomes a ‘must to do’ job due to excessive leakage. What Is So Special About This Membrane? Though you will find a wide variety of techniques, walk-on waterproof membrane is regarded as the most effective variety. This is because a UV resistant, tough and durable, yet flexible sealant membrane is used to seal the surface from the external elements, including moisture and water. Before the membrane is applied, all the cracks of the surface are sealed and undulations and roughness are eliminated and the surface is thoroughly cleaned. A primer is applied before the membrane is installed and all these collectively add that excellent water resistant property to the balcony that makes all the difference. Who Can Do This? Surely, this is not a very easy process, and this has to be done by trained and experienced professionals who work for reputed companies providing leak detection in Melbourne. They by the virtue of their experience will help you out in these cases. So keep looking online, till you find the right one! How to choose the right type of service provider of leak detection? Taking into consideration several aspects will ensure that you are selecting the best professional service provider of leak detection service: Years of experience – It is the total years of experience in the field that matters a lot. A service provider having more than five years of experience in the respective field of providing leak detection service will be the right choice. Reviews by previous customers – Going through reviews by previous clients will also be of great help. It will give you an idea about the quality of service discharged. References – You must request the company to provide some references of satisfied clients. Talking to them will let you to make the right decision. Taking these points in consideration will let you make the best selection of service provider of water leak detection in Melbourne. Summary, It is possible to prevent further damage to your balcony from water leakage by availing professional water leak detection service at right time. Units Available for Sale at TTHA’s Bayswater Facility 2019-12-18T08:56:34Z units-available-for-sale-at-ttha-s-bayswater-facility The one and two bedroom units will suit a single person or a couple. TTHA offers a comfortable lifestyle in a beautiful environment with easy access to services, staff and facilities.  The Bayswater facility is close to the railway station and shopping centres. TTHA assist residents with locating other amenities in the area.  For more information on these units prospective clients can contact Lisa Karstens on 03 8720 1333 or lisa.karstens@ttha.org.au. TTHA also have rooms available in their residential aged care home for respite and permanent care. Sitting down with an elderly loved one to discuss their care needs and the possibility of an aged care facility can be a challenging and emotional experience. The thought of leaving home can be overwhelming for someone who has lived there almost all their life, so it's important to approach the situation with care, and be prepared with research and an understanding of the type of care they may need. TTHA understands these and similar family situations well and can discuss options available at their world class facilities.  At TTHA, the residents enjoy a number of amenities and lifestyle activities including the cafe, library, hairdresser, outdoor courtyards and barbeque areas, as well as individual programs and bus trips and outings. Family and friends are also welcome to visit their loved ones at any time, as visiting hours are unrestricted. The Bayswater home combines the comfort of home with the peace of mind that the residents receive the highest quality care, creating the opportunity for them to flourish in their later years. They offer single rooms with ensuite, single rooms with a shared bathroom and couples’ rooms with ensuite, depending on the requirements. Each room has a mountain or courtyard view with a balcony or terrace as well as a lockable storage drawer, quality linen and bedding, a sitting chair, lockable door and curtains or blinds. TTHA has recently completed a new wing which prospective clients can check out. At TTHA, residents can downsize and enjoy living independently without worrying about household maintenance and repairs. All units are fully equipped with an emergency call system and as care needs increase, they can provide further assistance ensuring clients are still living comfortably. For more information, call 03 8720 1333 or visit http://ttha.org.au/. How partnering with ACS can earn your business some extra income 2019-12-18T02:39:53Z how-partnering-with-acs-can-earn-your-business-some-extra-income We have just released a new option for companies to sell our short courses and ebooks using a customised webpage that you can link straight from your website. When your customers make a purchase, we process the orders, take the payment and pay you 35% commission from every sale. We then deliver the course and service the student; there is no work for you to do. This model would be ideal for anyone who would like to add an additional income stream to their business/ blog. This agent option has no start-up costs, no risks and it is simple to apply. There are many benefits to adding this to your business. We do all of the work- including payments, course delivery, customer service, administration. Storefronts can be in GBP£ or AUD$. You get your commission paid monthly (once you generate a minimum of $300 or £200- otherwise it is rolled over to the next month). You can promote the products how you like- social media, on your website, newsletter, blog- the more you sell, the more income you will receive. Would you like to know more or apply? Find out more here: https://www.acsaffiliates.com/p-agent-licence-1080.aspx GST Registration in Chennai, GST 2020, Trademark Registration in Chennai & India 2019-12-17T07:43:52Z trademark-registration-in-chennai Zbeservices™ is the Chennai leading Online GST Registration and Auditing Services Company. Call 9884220777 for a wide range of Trademark registration services, Financial, ISO Certification, GST Service, IT Filing and Company Registration in Chennai at an affordable cost. Zbeservices offers the best Firm, Trademark, Copyright, Patent, Business, Service Tax Registration, and Auditing Services in Chennai, IT Return Filing Service, Auditor Works, Import Export Code Registration, ISO Certification 9001:2015, IT Jobs Consultant Services Chennai. For GST Registration in Chennai, Visit here at www.zbeservices.com/auditor-works (or) www.zbeservices.com/gst-registration-online/ Frustration and despair the main course for many financial planners at Christmas lunch 2019-12-17T02:48:22Z frustration-and-despair-the-main-course-for-many-financial-planners-at-christmas-lunch Frustration, despair and deep sense of abandonment will be the main courses served up at the dinner table for many financial planners when they gather for Christmas later this month, said former financial planner and founder of PFM Australia Pty Ltd Barry J Daniels.    A situation that may regrettably deteriorate for many in the coming years he added.   Hence this year’s Christmas Season, may well be the catalyst for action by planners exhausted and spent physically, financially and mentally from reform fatigue which began in 2001 with FSR Act.  Rather than continuing until 2024 or 2026, many may feel it will be better to exit in the New Year before the pressure of persevering with a planning business rapidly diminishing in value destroys them and their family.   With so many underlying practical issues and a future of ongoing legislational change fuelling continued uncertainty, the resultant stress could well manifest into the planner principal suffering an illness that requires them to relinquish control.  The sudden power vacuum leaving the business (and the family) floundering in confusion at a time of maximum vulnerability.   Barry Daniels continued, “Very few legislators see (or even appreciate) the world through the eyes of self-employed financial planners dedicated to protecting the financial well-being of clients – as employers providing jobs – contributors to the economy as tenants and customers buying equipment, cars, etc.  All this while simultaneously being forced to deal with nearly two decades of unrelenting reforms, scrutiny, new processes, compliance and unprecedented administrative burden that commenced in 2001”.    “Changes that primarily mandated modifying remuneration arrangements with little consideration or appreciation of the complexities and costs associated with providing clients professional advisory services.      “The impact on businesses, clients, staff, families, finances and mental / emotional well-being on mature age planners (including those that borrowed to acquire practices) have been catastrophic”    A situation Barry Daniels describes as a race to the bottom measured in terms of mental illness and once financially viable businesses forced to close their doors.   After devoting themselves to a self-employed career of service and care for others by helping and guiding families and business owners to avoid bankruptcy and financial distress from unforeseen contingencies such as death, disability and sickness – it’s now many planners who find themselves staring at imminent economic uncertainty for themselves and their families.     Not only have planners contributed to the economy as SMEs and employers, they protected the financial welfare of individuals, families and businesses over many years with appropriate insurance, saving, investment programs, etc.  They also worked with clients to ensure they had Wills in order, Buy-sell agreements in place, businesses and staff protected with key person insurance, and the list goes on.    This is the unseen, and understandably unappreciated and unrecognised client service outcome that has benefited the economy by ensuring the public purse and government welfare agencies were not burdened financially by Australians that had met with personal and financial hardship.   Headlines constantly herald government assistance for small business owners that encounter financial headwinds and disruption as the result of their industry encountering unforeseen economic, technological, regulatory or environmental disruption and circumstance.  In many ways it’s an appreciation on behalf of the nation – whether they be sugar cane farmers, cropping farmers, manufacturers via tariff protections, taxi drivers, construction / building and so on.   “Now contrast the silence and lack of expression of similar support for the self-employed financial planners, their staff and clients”, said Barry Daniels.  “A contrast that I can only attribute to a lack of understanding and appreciation of the planners’ status as a small business owner and reality of how much they actually earn as SMEs” and have benefited the economy.      “There is an immense gulf and disparity of the incomes derived by SMEs Planners and the remuneration packages and salaries of senior bank managers and financial institution executives that are simply breathtaking.    “Hence, my belief that this is a contributing factor for the lack of support when compared to other industries”.    There’s also no doubt that financial services style of reform will cascade into other professional advisory industries resulting in similar hardships for those business owners and again, increased costs for consumers.      “In the current climate – it’s inevitable”, affirmed Barry Daniels.   As 2019 comes to an end and Barry Daniels reflects on the year that was since the momentous Hayne Royal Commission Report was delivered he is adamant that the overwhelming majority of financial planners want a professional, ethical, transparent and sustainable industry   Decades of constant reform has only served to reduce competition and pave the way for the big banks to dominate the financial services industry and were the architects of the damage uncovered by Hayne – they are now unwinding their wealth and insurance divisions at great cost to their shareholders, industry and the tax payer.   Unfortunately, the greatest cost will be borne by –   1) consumers forced to pay more for advice or turn to impersonal robo-advice to address their needs; and 2) a significantly reduced pool of professional planners as many mature age planners reluctantly cease their business activities and exit the industry to uncertain lives in retirement – with a great number doing so in poor health (mentally and physically) and financially. 3) increased costs to tax payers, through the inevitable decline in insurance coverage leaving those who have been beset with illnesses and disablement to lean even more on the public purse   Although there has been unprecedented ‘value destruction’ in the wake of two decades of reforms, the future for those planners that remain (and new entrants) in the new era of advice professionalism will be filled with opportunities and financial success as they look after a vastly reduced number of members of the public, who will be able to afford advice under the new regime concluded Barry Daniels.     Issued by Barry J Daniels                  Media enquiries       Mr. Joe Perri, Joe Perri & Associates Pty Ltd Tel:  +61 3 9324 0362  Mob:  +61 412 112 545  Email:  jperri@joeperri.com.au Toxic bushfire smoke can be countered with air purifiers, creating clean air to breathe 2019-12-10T05:45:29Z toxic-bushfire-smoke-can-be-countered-with-air-purifiers-creating-clean-air-to-breathe Sydneysiders and others in NSW and the ACT who are affected by bushfire smoke can at least have clean, fresh air in their homes, car and office if they use an air purifier. Asthmatics are the worst affected, but even non-asthmatics are suffering from the smoke with eye, nose and throat irritations as well as coughing and shortness of breath. Dr Ivan Hanigan, a public health researcher and fellow with the University of Sydney's Rural Clinical School, recently announced concerns about air pollution.1 "The short-term impact on air pollution such as small airborne particles and toxic gases is of substantial public health concern. "Our studies show that there appears to be no safe lower threshold of exposure to small airborne particles and there is likely premature mortality and lost life expectancy in Australia," Dr Hanigan said. Large particles in bushfire smoke irritate the eyes, nose, throat and lungs. The finer particles can penetrate deep into the lungs and are more harmful. Smoke also contains toxic gases, such as carbon monoxide, carbon dioxide, and nitrogen oxides.2 Using an air purifier in the home, car and office can clean the air, removing smoke particles and other fine dust, carbon monoxide, vehicle exhaust fumes, pollen and allergens, viruses, mould and pet hair. The highest standard of air purifiers use HEPA filters, which stands for High Efficiency Particulate Air, and designates that the filters are able to trap 99.97% of particles down to 0.3 microns in size. Five-step filtration process Jaka Exstrada from one of Australia's largest suppliers of air purifiers, Andatech, said intelligent Ionmax HEPA air purifiers utilise a five-step filtration process to completely and efficiently filter and clean the air. "Starting with the pre-filter, it removes large airborne articles from the air. The HEPA air purifier filter then removes microscopic particles from the air, while the carbon filter removes undesirable odours and VOCs (Volatile Organic Compounds). "The next step is the Titanium Dioxide filter and the UV lamp, which work hand-in-hand to break down harmful contaminants in the air and kill mould, bacteria and viruses. Finally, the Ionmax UV HEPA air purifier releases negative ions into the air to help revitalise and refresh indoor air. "By placing an Ionmax air purifier in the home, vehicle or workplace, users can enjoy healthier, cleaner air free of bushfire smoke and pollutants. Also, because they are portable and quite compact, they are easy to move around different rooms," he said. www.andatech.com.au/air-purifiers/ Ends Notes: 1 https://sydney.edu.au/news-opinion/news/2019/11/06/what-caused-air-pollution-in-new-delhi-sydney-experts-respond.html 2 https://healthywa.wa.gov.au/Articles/S_T/Smoke-hazard-from-bushfires Prices of Andatech air purifiers: Ionmax ION390 is $369 (HEPA filter) Ionmax ION401 is $299 (Ionic tower) Ionmax ION420 is $299 (HEPA filter) Marvel Habanero $149, $219 & $249 (incl cordless) Marvel Aladdin is $99 & $149 (incl cordless) Further enquiries: Issued on behalf of Andatech by WMC Public Relations Pty Ltd. Contact Wendy McWilliams on 03 9803 2588 / 0421 364 665. Email: wendy@wmcpr.com.au About Andatech: Andatech is a 100% Australian owned company that designs, supplies, supports and services safety and wellness products including high quality alcohol and drug testing equipment, and air quality products. The company has the widest range of Australian Standard-certified breathalysers in Australia, which are designed for personal use, in workplaces, at hospitality venues (wall mounted) and as car interlock devices. Drug testing kits cover saliva and urine testing of 7 drug groups providing error-free results. Air quality products include dehumidifiers, air purifiers, humidifiers and aroma diffusers. https://www.andatech.com.au/ A large selection of images is available. To request a photo, please send an email to Wendy. Epson and Elephantech Forge Capital and Business Ties 2019-12-09T21:05:23Z epson-and-elephantech-forge-capital-and-business-ties Epson has agreed to invest in printed electronics startup Elephantech Inc., and the parties have entered into a partnership agreement that includes the supply of inkjet printheads. Elephantech is a startup that manufactures and sells flexible printed circuits (FPC) manufactured using inkjet printing and electroless copper plating. The company uses a proprietary manufacturing method in which metal materials are printed only on the required areas of a board surface and then grown using plating technology. This method, which is shorter than a conventional lithographic FPC production process, offers benefits in the form of lower environmental impacts, lower manufacturing costs, and shorter lead-times. One of Epson's strategies under its Epson 25 Corporate Vision is to accelerate growth by taking maximum advantage of its existing assets and by engaging in collaboration and open innovation. In inkjet, Epson is seeking more open innovation opportunities and is expanding external sales of printheads based on its PrecisionCore technology.  The partnership with Elephantech, which has a large potential customer base, is a specific example of this. Epson expects the collaborative partnership with Elephantech to accelerate the use of inkjet printheads in industrial applications such as printed electronics, a priority area for Epson. Moving forward, Epson will create new markets by aggressively pursuing opportunities to provide inkjet printheads and related information for a wider range of printing applications.Elephantech, with funding from Epson, is on a mission to make the world sustainable with new manufacturing technologies.  Toward this end, it is expanding its inkjet-printed FPC manufacturing operations and creating markets by developing a broader range of applications for its technology, such as technology for forming wiring patterns on 3D plastic objects and the printing of biomaterials. Elephantech CEO Shinya Shimizu said, "The environmental impact of global manufacturing continues to grow and is set to exceed the level that the earth can absorb, making it harder and harder to claim sustainability. I believe that additive, inkjet-based manufacturing processes in which material is printed only where it is needed will become the global standard in manufacturing, replacing existing subtractive processes in which material that is not needed is removed and disposed of. We have and will continue to lead a technology revolution toward low-waste manufacturing processes." Epson President Minoru Usui said, "We at Epson are committed to playing a central role as an indispensable company in making the world a better place, and toward that end, we are creating new value that can help solve societal challenges and achieve sustainability. Innovations in manufacturing processes using Epson's inkjet printheads, which have competitive edge in terms of printing performance, environmental performance, and ink compatibility, are a core part of our strategy. The collaboration with Elephantech in printed electronics is an extremely important first step toward reaching our goal of driving innovation in global manufacturing by creating new, more compact, inkjet-based production processes that have a lower environmental impact." The investment of capital in Elephantech will have a negligible effect on Epson's financial results. VRG Joins M-Files Global Partner Program 2019-12-03T08:24:30Z vrg-joins-m-files-global-partner-program Singapore - 4 December 2019: VRG, a Singapore-based e-Regulatory technology, consultancy and services provider for the Life Sciences industry, today announced that it has joined the global partner program of M-Files Corporation, the intelligent information management company. VRG’s core competencies are Enterprise Content Management, e-Regulatory systems and Regulatory Operations. Its focus is the Asia-Pacific region. They will leverage M-Files intelligent information management to help APAC customers modernize their information management practices. By transitioning from managing content and information using archaic, network folder-based approaches to a contextual, AI-enhanced and repository-neutral paradigm, these businesses can improve efficiency and workflow, eliminate information silos, maximize information reuse and avoid redundancy, conflicts and data loss.   "Our customers have unique content management needs. The repository-neutral and metadata-driven approach of M-Files will help our customers unify information across the enterprise based on context.  Additionally, M-Files is exceptionally well-suited to address the compliance and infrastructure change management requirements that characterize the Life Sciences industry," said Eric W Vestal, Founder and CEO of VRG. "The configurability and workflow capabilities of M-Files, coupled with its intuitive and user-friendly interface allows our customers to address challenges fast, without disturbing existing processes and to enjoy high adoption rates among their staff."   "We are pleased to partner with VRG to help Life Sciences organizations undergo strategic transformations and build new business models that allow them to scale and deliver greater value to their customers," said Johanna Juhola, Channel Account Manager at M-Files. "M-Files solutions enable Life Sciences organizations to automate and track processes, ensure consistent product quality and reduce regulatory risk."    About VRG VRG Pte. Ltd. (VRG) is a consultancy providing services and technology-enabled solutions for the Life Sciences and Engineering. Headquartered out of Singapore, their mission is to assist Life Sciences and Engineering companies of APAC in integrating enabling technologies through client-oriented services while maintaining a sensitivity for the costs of change.   VRG’s alliance consulting model provides highly experienced, industry recognized experts with deep subject matter expertise in science, engineering and technology with business know-how and client-oriented mindsets to support each client engagement.  VRG’s core services include Content Management, Regulatory Operations and Regulatory Submission Management, Regulatory Affairs, Regulatory Project Management, and e-Regulatory solutions (systems integration, including cloud technology). VRG has established partnerships with six global or regional technology and consulting leaders.  For more information on VRG visit vrg.com.sg   About M-Files and the M-Files Partner Program M-Files provides a next generation intelligent information management platform that improves business performance by helping people find and use information more effectively. Unlike traditional enterprise content management (ECM) systems or content services platforms, M-Files unifies systems, data and content across the organization without disturbing existing systems and processes or requiring data migration. Thousands of organizations in over 100 countries use M-Files for managing their business information and processes, including SAS Institute, OMV, Valmet, Rovio, Thyssenkrupp and NBC Universal. For more information, visit www.m-files.com.   M-Files provides a broad spectrum of business opportunities for value-added resellers (VARs), systems integrators and consulting services companies in a variety of industries and market segments. The company is committed to providing its partners with the resources and support needed to drive new license and subscription renewal revenue, as well as deployment and integration services to maximize profitability, develop expertise and build stronger customer relationships.     Mark Ackroyd weighs in on an ever-changing mining industry 2019-12-03T04:16:51Z mark-ackroyd-weighs-in-on-an-ever-changing-mining-industry Salomae Haselgrove, Editor for Australian Mining Magazine writes. Mark Ackroyd has observed significant change in the mining industry and equipment sectors during the past two decades since founding National Plant & Equipment, part of the National Group, in 1997. Starting with a single bulldozer, Ackroyd has consistently grown his operations, diversifying and building complementary entities and verticals to establish a business empire. He has become a key industry player, with the National Group now one of Australia’s most well-known heavy earthmoving equipment businesses, renting equipment to Tier 1 mining companies such as BHP, Rio Tinto, Anglo American and Fortescue Metals Group. During his career, Ackroyd has experienced record-breaking industry highs and economic downturns, in which only the adept have survived. Ackroyd has overcome various challenges and managed to experience organic growth even during downturns. He has become highly regarded for being on the pulse of industry trends and foreseeing emerging market opportunities. When asked how he has climbed the ladder from a sole operator, to a privately-owned business competing against large industry players, Ackroyd explains his ability to pick market trends, to adapt to industry forces and to never give up regardless of the challenges faced have ensured ongoing success and longevity. Since the economic downturn of earlier this decade, Ackroyd has seen the market move from original equipment manufacturers (OEMs) producing large volumes of equipment to many OEMs  significantly reducing production. Now the market is experiencing significant growth, largely due to the rise of resource prices, a weaker Australian dollar with a record low cash rate and an increase in demand from China. OEMs have responded by ramping up production, but with large heavy earthmoving equipment taking as long as 18 months to produce, Tier 1 miners looking to increase production in line with the rise of resource prices and demand are finding it hard to keep up. According to the September 2019 Resources and Energy Quarterly report, Australian resource exports appear likely to hold up in 2019–20, even in the face of volatile commodity markets. The global economy is forecast to grow by 3.2 per cent in 2019 and by 3.5 per cent in 2020 and 2021, creating various opportunities. Higher export volumes and a lower than expected Australian dollar are likely to see Australia’s resource and energy export earnings set a new record of $282 billion in 2019–20. The depreciation of the Australian dollar will help counter the impact of escalating US-China trade tensions, with Australia benefitting from an investor flight to safety. But trade tensions between the US and China represent one of the largest risks to this outlook. To put it into perspective, Australia is the second largest exporter of thermal coal in the world, with 208 million tonnes (worth $26 billion) exported last year. About 20 per cent went to China, illustrating the importance of the country’s mineral and resource exports. National Group’s equipment largely services coal and iron ore. Australia’s iron ore export earnings are expected to reach $81 billion in 2019–20, driven by higher prices. Australia’s metallurgical coal export volumes are forecast to grow from 183 million tonnes in 2018–19 to 198 million tonnes by 2020–21, reflecting production growth from restarts and new capacity in the Bowen Basin, a key mining region in which the National Group has a large presence. Australia’s thermal coal export earnings reached a record $26 billion in 2018–19. Strong growth in export earnings has primarily been driven by high prices in 2018 and a high contract price settled for 2019–20. Although Australia is largely impacted by Chinese demand, the global political climate could also create opportunities. For instance, possible implications of ‘Brexit’ for Australia’s trade with the United Kingdom and the European Union (EU). The UK’s decision to leave the EU (known as Brexit) has presented great uncertainty and unique challenges. However, Australia should be encouraged that the UK has signalled it is willing to enter into new trade partnerships following its departure from the EU, with Australia well positioned to redefine and expand Anglo-Australian trade and investment relationships. Although the global economy largely impacts the mining industry as a whole, there are factors under our control, such as productivity, that are increasingly important. Looking ahead, Ackroyd anticipates that companies will make changes to keep up with the ever-evolving industry, from their response to global markets, the equipment and technology they introduce, and how their decisions impact productivity and therefore profitability. “It’s not only the equipment that is changing, but also the way in which companies are acquiring it,” Ackroyd explains. More companies are looking towards long-term hire or rent-to-buy options rather than purchasing machines, a trend Ackroyd notes has grown in the past few years. “The cost of heavy earthmoving equipment is extremely high and therefore requires a significant amount of capital expenditure,” Ackroyd says. “The volatility of the mining industry and the constant shifting resource prices can pose significant risks for mining companies. “Therefore, hiring mining equipment can reduce exposure to industry forces and help mitigate these risks for them.” In addition to cutting costs, renting equipment also gives companies more flexibility to keep up with the industry as it grows and changes. “Hiring equipment can enable a company to re-allocate available resources and more easily react to market trends as they occur,” Ackroyd says. “Having more liquidity enables a company to invest in other areas of their business that can realise further opportunities and therefore increase their bottom line.” Ackroyd has witnessed this firsthand, with National Group’s renting arm, National Plant & Equipment, expanding its fleet to over 300 machines, including excavators, dump trucks, dozers, graders, loaders, compactors, water trucks, service trucks and floats. Technology and how it will impact the industry and those who work in it, is another major talking point surrounding mining and equipment that Ackroyd monitors. Despite technology’s ability to create a safer, more efficient and more sustainable mining environment, some workers remain apprehensive about what an automated future will look like. Innovative practices are helping shape the future of the mining industry and will be a key driver towards a sustainable future. Automation is gaining ground and will have a large impact on mining companies, their equipment and their employees. However, Ackroyd believes miners shouldn’t worry about their jobs, but instead be prepared to evolve their skillset along with the industry as it continues to change. Ackroyd has watched this play out at Wolff Mining, a company that became part of the National Group this year. Wolff continues to transition workers from machine cabins by up-skilling them so they can instead work from a control room. “As automation increases, this will have an impact on mine site staff,” Ackroyd says. “Wolff for instance, enables one operator to control up to four dozers from a control room. “However, this does not mean the other three workers are now out of a job; their roles will simply change shape. “Automation will open up new opportunities for workers to up-skill into new areas of the industry, whilst giving them greater safety going forward.” Semi-autonomous, or driverless dozers are a big win for safety, allowing workers to operate from a safe and remote location. Wolff’s work in optimising semi-autonomous tractor system technology is a world-first application into a mining production environment. Ackroyd sees the application of this technology becoming more widespread throughout the industry in the future. With technological change in mining inevitable, Ackroyd tips drones and remote control operations to be the next big innovation to watch. “In the future, there will be a need for more remote control operators and safety staff to oversee fully automated operations,” Ackroyd says. “Automated technology will become more standard on new equipment that will further enable mining companies to utilise this technology to increase productivity, efficiency and safety.” To view more news articles from the National Group go to www.national-group.co/news.  Contact Us For more information on this or any other news story, or to request a more detailed interview with the Managing Director of the National Group Mark Ackroyd, contact our Marketing Executive's Lee Edmondson or Kain Ford on marketing@national-group.co or 1300 096 618. Natural Disaster = No Exhibition stand 2019-12-03T03:49:13Z natural-disaster-no-exhibition-stand What would your brand do if your exhibition stand builder could not build your stand the day before bump in?   Set up trestle tables and some brand coloured table clothes?   Not with Expo Centric.   Our client, Allianz, was looking forward to showing at COBA at the Gold Coast Convention & Exhibition Centre. Everything was booked, confirmed, and staff were on their way.   Bump in was to begin early Saturday morning. The exhibition truck was packed with the Allianz stand and commenced it's long journey up the coast on the Friday night all as planned.   Unexpectedly, 3 hours into the 10 hour journey, the truck had to make a full stop. To it's dismay, the devastating and unfortunate bush fires throughout NSW and QLD caused road closures. All road access was blocked and the truck driver had no way of reaching the exhibition destination.   For most exhibiting companies this may very well have been the final stop (and for some it actually was.) The natural disaster would have impacted exhibitors from showcasing their brand and presence at the upcoming event.   Nevertheless, Allianz teamed up with Expo Centric and were determined to achieve a positive outcome. Failure wasn't an option, Expo Centric had to do everything in their power to deliver a flawless exhibition stand in time for the show opening.   Expo Centric staff, both on site and back in the office, worked long and hard Friday night through to Saturday. ·      New exhibition drawings were developed ·      Replacement frames were organised with friendly suppliers in QLD ·      New graphics were ordered by a QLD printer and rush printed ·      All the new elements were delivered on site to the GCCEC ·      On site staff worked over time to ensure the stand was completed before opening   The end result:The Allianz stand was built and signed off by the client before the show opening and attendees wouldn't of even imagined the great lengths Expo Centric had gone to.   What could have happened: Like other exhibitors who faced the same situation, they may have had to resort to trestle tables and brand coloured table clothes.   The team at Expo Centric are highly dedicated and determined to provide our clients with the utmost customer service. They go above and beyond and strive to deliver on the brand experience that is promised to our clients, not even a natural disaster will hold them back!     About Expo Centric: Expo Centric design and build integrated communication structures for trade shows, interiors, specialty retail spaces and museums. Their goal is to create high-impact experiences that break through the clutter of everything competing for your visitor's attention. As a full-service exhibit house, they offer design consultation, custom design and construction, total graphics production, multimedia, all animations, and storage facilities.