The PRWIRE Press Releases https:// 2019-01-16T23:26:45Z Avaya Announces Enhancements to its Avaya Desktop Experience 2019-01-16T23:26:45Z avaya-announces-enhancements-to-its-avaya-desktop-experience SANTA CLARA, Calif. – January 15, 2019 – Avaya Holdings Corp. (NYSE:AVYA) today announced enhancements to its Avaya Desktop Experience portfolio of smart business devices, including a new line of professional-grade communication headsets, expanded Broadsoft UC feature support, enhancements to its Essential Experience J100 Series, and the availability of Device Enrollment Service 2.0. The new portfolio of L100 series professional grade headsets initially includes five corded headsets, with cordless headsets available in the near future. These headsets enable unique AcousticEdge™ technology to provide the maximum audio experience while protecting employees from long-term headset usage issues. These headsets are engineered to work particularly for Contact Center agents, with an innovative, quick disconnect option and supervisor listen-in capabilities. See these headsets in action here. Building on the November 2018 expansion of its Open SIP smart devices portfolio, Avaya has significantly increased the ability of the Essential Experience J100 Series of smart business desktop devices to support Broadsoft UC features, enabling UCaaS service providers to add Avaya Open SIP to their UCaaS offerings on a broad scale. Additionally, Avaya introduced a new full color, high resolution Essential Experience J100 Expansion Module that can be attached to Essential Experience J169 or J179 IP Phones to provide an expanded display. This module can be used for administration and reception positions to view the status of lines being monitored and supports Avaya SIP, H.323, and Open SIP architectures. Avaya also announced that the Essential Experience J179 now supports Bluetooth connectivity. Also introduced is a new 2.0 version of Avaya’s Device Enrollment Service (DES), which facilitates zero-touch provisioning for smart desktop device installation. New capabilities include support of the G14 languages, re-enrollment support, notification and data export enhancements, and security enhancements. Avaya’s DES has been specifically designed to reduce deployment cost and help large service providers scale their cloud business faster. "Avaya continues to make significant strides in revolutionizing the desktop space and advancing the Open SIP market,” said Ard Verboon, General Manager of the Devices portfolio, Avaya. “With the availability of support for Broadsoft advanced features combined with the large breadth of the Avaya Desktop Experience portfolio, Avaya is now a one-stop shop for any smart device that a company may need, and UCaaS providers can now look to Avaya to meet their smart devices needs–from the professional desktop, to campus mobility, to personal and room conferencing, to headsets–as well as industry vertical solutions.” Additional Resources · On January 17th at 10:00am PST, join Alaa Saayed, Frost & Sullivan ICT Industry Director & Fellow and Karen Hong, Avaya Senior Product Manager, Devices as they discuss the Open SIP devices market, ecosystem, and opportunities for UCaaS Service Providers in 2019. · See the Essential Experience J100 series portfolio in action. · Download more information about Avaya’s Open SIP portfolio. About Avaya Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com. Cautionary Note Regarding Forward-Looking Statements This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to expected feature releases and statements about future products, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available atwww.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law. Source: Avaya Newsroom Avaya A.I.Connect Ecosystem Expands with New Partners and Offers 2019-01-16T22:48:42Z avaya-a-i-connect-ecosystem-expands-with-new-partners-and-offers Santa Clara, Calif. – January 16, 2019 – Avaya Holdings Corp. (NYSE: AVYA) today announced further expansion of its unique A.I.Connect ecosystem with new partners and partner offers, including an increased focus on incorporating new Artificial Intelligence (AI) capabilities into its Unified Communications (UC) solutions. Knowmail and over.ai are the newly designated A.I.Connect partners with solutions aligned to Avaya’s overall UC and collaboration strategies. They join the broader Avaya ecosystem of companies collaborating on the use of AI and machine learning technologies for Unified Communications and Contact Center, including Verint, with whom Avaya recently expanded its partnership inclusive of additional AI-powered and Cloud solutions. Avaya’s vision for AI in Unified Communications includes strengthening workforce productivity in four key ways: Effortless Prioritization – enabling employees to deal with massive amounts of content such as email, IM, messages, and calls by intelligently prioritizing and responding to the most pressing items first. Smart Communications – leveraging presence to enable “best choice first” and anticipating optimal channels for communications with peers and workgroups Streamlined Interactions – offering timely suggestions and voice activation of communication services, simplifying manual or point-and-click interfaces required by many different communications channel choices today. Optimized Decisions – Providing personalized visibility to complete, relevant data sets that is all too often lost from view or difficult to find. “Avaya’s deep expertise in creating communications and collaboration experiences for enterprise workers leverages AI capabilities for natural language understanding and personal assistants. With the addition of new AI solutions from companies like Knowmail, over.ai and others, our A.I.Connect initiative continues to expand the ecosystem helping to provide optimal AI capabilities for strengthening workforce engagement across omnichannel communications,” said Eric Rossman, Avaya Vice President, Alliances and Partnerships. “Avaya continues to aggressively position AI as a critical element of both the UC and Contact Center strategies offered to their clients,” said Zeus Kerravala, Principal Analyst at ZK Research. “Building off the long-standing success of their DevConnect Program, Avaya’s A.I.Connect initiative allows them to capitalize upon the expertise of their ecosystem for a wide range of use cases, helping enterprises establish early leadership positions through the application of analytical and predictive capabilities enabled by AI and Machine Learning capabilities.” Founded in 2014 with the mission to liberate employees from the agony of information overload, Knowmail supports effortless prioritization by providing a highly secure, personalized AI email productivity capability to Avaya’s Unified Communications clients, offering the user a choice of visual, voice, or mixed experiences. “We’re excited to be part of Avaya’s A.I.Connect ecosystem, and to bring the power of personalized communications to the Avaya customer base,” said Haim Senior, CEO of Knowmail. “Through our relationship, Knowmail and Avaya are capable of delivering a wholly new productivity experience, offering email prioritization by urgency, along with predicted next-best-actions to increase focus, quickly get things done, save time, and stay organized, all within the Avaya Vantage desktop smart phone. This allows professionals more focus and flexibility in their workday, completing urgent tasks even before they can boot and login to their computer in the morning.” over.ai is an AI-enabled voice platform that tackles complex tasks by embracing natural language processing technology and allowing end users to engage naturally, to create a fundamental shift in human-computer interactions. Evolving from point-and-click to listen-and-enable interactions, over.ai will bring voice-enabled AI that streamlines communications tasks on Avaya platforms through listening, understanding and learning from its own environment in real-time. “Enabling organizations to enhance their user experience across every channel will have an enormous impact on productivity and communication,” said Noam Fine, over.ai CEO. “We’re excited to be able to link over.ai’s Voice AI Cognitive Services with Avaya solutions and make this a reality.” In addition, Avaya continues to deepen its overall AI and Cloud strategy for the contact center with an expanded resale agreement with existing A.I.Connect partner Verint. Through this broader arrangement, Avaya customers are now able to obtain powerful AI-enabled solutions that deliver actionable insights across text and speech channels, plus key knowledge management, feedback and online community capabilities directly through Avaya and authorized Avaya channel partners. About A.I. Connect A.I. Connect is a consortium of companies dedicated to supporting and promoting the interoperability and value of artificial intelligence and machine learning within enterprise communications. Established by Avaya in 2017, the initiative creates a community of technology firms who can collaborate on creating the broadest set of technology options of AI capabilities for Avaya customers worldwide to deliver more engaging experiences to their own employees and end customers. More information on A.I.Connect can be found at www.avaya.com/aiconnect. Technology firms interested in joining the A.I.Connect ecosystem can request consideration through aiconnect@avaya.com. About Avaya Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE:AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com. Cautionary Note Regarding Forward-Looking Statements This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected feature releases, statements about future products, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law. Source: Avaya Newsroom ### REGIONAL AUSTRALIA BANK PARTNERS WITH BASIQ TO SPEED UP APPLICATIONS 2018-12-17T02:54:09Z regional-australia-bank-partners-with-basiq-to-speed-up-applications REGIONAL AUSTRALIA BANK PARTNERS WITH BASIQ TO SPEED UP APPLICATIONS AND ACCESS BETTER DATA FOR RESPONSIBLE LENDING Regional Australia Bank have partnered with Basiq to provide input into a newly released Affordability Report, a new innovative new tool for their home lending specialists and customers. Rather than spending time requesting pay slips, credit card and bank statements the lender can spend more time where it matters most, understanding the needs of the customer and developing a relationship with the customer based on transparency and trust. This is great news for customers as they will no longer have to gather income and expense information and send it to the lenders or try to recall private financial information over the phone. Automated income and expense verification means hours are saved during the home loan process and a much more seamless loan application experience for customers. According to the Australia Financial Review, Banks have traditionally used the ‘Household Expenditure Measure’ (HEM) as a default measure of spending. In fact, according to financial data provided by UBS, 70-80 percent of all 2017 home loans in Australia use the HEM benchmark instead of declared or verified expense analysis. Rather than using the HEM benchmark, Regional Australia Bank home lending specialists can now use actual amounts for living expenses based on real bank transaction data. They use this information to help establish immediate trust and transparency with the customer. Given that a customer’s income and expenses will be appropriately categorised, it means that they don’t have to ask personal questions that can’t easily be answered. The collaboration puts Regional Australia Bank in the unique position to take advantage of Basiq’s Open Banking platform when the Banking API’s become publicly available. They are already taking advantage of bank transaction data and in the future, they will be able to provide a better customer experience and make better and more responsible decisions by using aggregated information across all their customers’ bank accounts. Media Contact: Airlie Horton C7EVEN Communications, 02 6766 4513 Editor’s Note: It is requested that Regional Australia Bank is not shorted to an acronym and always referred to in full as Regional Australia Bank Growth and inclusivity drive Avaya’s channel strategy for 2019 2018-12-05T05:09:41Z growth-and-inclusivity-drive-avayas-channel-strategy-for-2019 Dubai, United Arab Emirates – December 5, 2018 – Avaya Holdings Corp. (NYSE:AVYA) today announced new measures aimed at enabling channel partner growth. The announcements were made at the Avaya Partner Summit 2019 in Dubai, where the company is hosting the EMEA and APAC regions’ leading channel heavyweights, market movers and technical and sales leaders. The new measures, which come as an update to the Avaya Edge partner program, will provide a path for channel partners to move from one value proposition to more advanced ones – moving to solution selling; and from solution selling to innovation building; and from innovation building to enabling true business transformation. The updates to Avaya Edge also place an emphasis on partner inclusivity, aiming to enable growth regardless of the size or business model of the channel partner. This means that Avaya Edge is now the only channel program in the world to provide equal growth opportunities to partners of any size. “Our own growth is inexorably linked to the growth of our partners, regardless of where they sit today on the Avaya Edge Program. Our growth strategies need to align with those of our partners if we’re to succeed in our goals,” said Fadi Moubarak, Vice President – Channels, Avaya International. “Avaya wants its channel partners to continue growing – pure and simple. As a result, in 2019, we’ll be focusing our efforts on three key areas to enable that. There will be a bigger emphasis on cloud; we will enable the delivery of complete solutions that build on our market-leading, API-driven ecosystem; and we will deliver new technologies and innovations that offer answers to genuine business challenges.” With the Edge Program, Avaya has already made significant progress in growing partner business over the past year. Between 2017 and 2018, the number of partners eligible for rebates increased by 281%, and there was a 159% increase in the number of partners who had seen more than 10% growth. The company’s strategy for 2019 will be to build on these positive results. Much of the coming year’s focus will be on empowering channel partners to more easily roll out cloud-based products as cloud adoption continues to skyrocket. With offerings for both the mid-market and the enterprise, Avaya’s range of cloud-based services continues to expand, and is expected to provide significant growth opportunities for both large and small channel partners in 2019. Avaya is also leveraging its market-leading, open standards-based communications platforms to encourage and empower channel partners to provide holistic solutions to their customers. Solutions made available through the Avaya DevConnect and Avaya A.I.Connect programs, for example, bring leading technology disruptors with readily integrated technology solutions into Avaya’s channel. Through the programs, these solutions are made available to channel partners, who can use them to propose innovative, vertical-specific technologies for their customers. Alternatively, Avaya’s open ecosystem can be leveraged by channel partners to build their own solutions. With many of Avaya’s most successful partners having built new innovations on top of Avaya’s platforms for their customers, Avaya is rolling out new tools and APIs that enable and encourage channel partners to take the lead on innovation. These solutions, and more, are being demonstrated at the Avaya Partner Summit 2019, taking place in Dubai from December 4 to 5, 2018. From embedding AI and biometrics into communications workflows to creating seamless omni-channel experiences, summit visitors will find real, working solutions to the biggest business challenges that companies face. “It is our role as a technology vendor to provide our partners with opportunities to continue growing and transforming as the market shifts. Our aim with this event is to continue in our efforts to help empower our channel partners, enabling them to realize even greater levels of growth with Avaya,” added Moubarak. ## About Avaya Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com. Cautionary Note Regarding Forward-Looking Statements This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law. Source: Avaya Newsroom All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners InstaReM secures over $20 million in first close of Series C Funding round 2018-11-22T04:39:43Z instarem-secures-over-20-million-in-first-close-of-series-c-funding-round InstaReM, one of the fastest-growing cross-border payments companies in Asia-Pacific, with origins in Australia, has announced the first close of its US$45 million Series C round, at over US$20 million. The first close is led by high profile new investors MDI ventures (the venture capital arm of Telkom) and Beacon Venture Capital (the venture capital arm of KASIKORNBANK). InstaReM’s Series C round (to be completed in January 2019) will be used to drive growth in new markets, and to support the launch of a new consumer and enterprise product in 2019. The Australian market accounts for over 25% of InstaReM's current users SYDNEY, 22 NOVEMBER 2018: InstaReM, one of Australia’s fastest-growing digital cross-border payments companies with growing presence in Asia-Pacific, Europe and U.S., has announced the first close of its Series C funding round. The spectacular growth of the company, which started its operations in 2015 with Australia-to-India corridor, has secured a first close of more than US$20 million, led by new investors MDI Ventures (the VC arm of Indonesia’s Telkom) and Beacon Venture Capital (the VC arm of Thailand’s KASIKORNBANK) and supported by existing investors Vertex Ventures, GSR Ventures Rocket Internet and SBI-FMO Fund. The Series C round of US$45 million, which takes the remittance fintech’s overall funding to US$63.5 million, is expected to close by January 2019, ahead of its expected IPO in 2021. The Series C round will accelerate growth in InstaReM’s existing markets and enable it to enter new markets in Japan and Indonesia, where the company expects to receive licenses by the end of the year. This round will also enable InstaReM to launch a new consumer and enterprise product in 2019 for which the company has aggressive plans. InstaReM's next-generation payments platform leverages the latest technology to help its individual and enterprise customers send money to their destinations quicker and at a lower cost than its competitors. Having started its operations from Australia in August 2015, today InstaReM is the only digital cross-border payment company from Asia-Pacific which covers 40+ countries. With regulatory licenses and approvals in Singapore, Australia, India, Europe, United States, Hong Kong, Canada and Malaysia, and its extensive global banking partnerships, InstaReM is able to reach to over 3.21 billion consumer and business customers across 55+ countries worldwide. InstaReM already powers payments for three of the top ten Southeast Asian Banks. Prajit Nanu, Co-founder & CEO of InstaReM said: "The promise we've made to our customers, from day one, is that we'll always be transparent, and we'll forever give them the best value we can to help them do more with their money. No matter where they are in the world, and no matter if they're a business or an individual sending money overseas, it's been our mission to be their champion. That's why we were one of the first Asian remittance providers to move outside of Asia, and that's another reason why we've been able to secure this historic round of funding. In less than 4 years, we have become the payment backbone for emerging markets for banks and other global financial institutions." Nicko Widjaja, CEO of MDI Ventures said: "We see that InstaReM has strong capability to enable cross-border payment and remittance between Indonesia and its international partners. By providing the lowest exchange rates among competing services, InstaReM provides significant value to both local and foreign migrant workers looking to transfer funds to their home countries and to local businesses looking to conduct trade with international parties with the hope that they can boost/stimulate international trade exports. With Indonesia's fintech sector experiencing peak levels of growth, we believe that it is the ideal time for fintech companies, such as InstaReM, to focus on expansion throughout the country. As part of our thesis at MDI Ventures, we are keen to support InstaReM with their expansion in Indonesia and ASEAN through strategic partnership with various Telkom business units around the region." Thanapong Na Ranong, Managing Director of Beacon Venture Capital (Beacon VC), added: "We have been following InstaReM for some time, and are impressed with the way the company has been expanding globally, and scaling up its operations. As KASIKORNBANK becomes the digital bank of choice for customers, we have a strong commitment to working closely with category leaders in each sector and constantly improving our customer experience." A Finalist at the FinTech Australia 2018 Finnie Awards, InstaReM has recently received the Blockchain Innovator Award from the enterprise blockchain leader Ripple for its innovations in the payments space. Homestar Finance partners up with Sydney Thunder 2018-11-20T23:35:15Z homestar-finance-partners-up-with-sydney-thunder Homestar Finance is partnering up as an Official Sponsor of the Sydney Thunder for the next 2 Years of the Big Bash League. “We are looking forward to supporting the Sydney Thunder and being part of the Thunder Nation this season”, says Ilias Pavlopoulos a representative from Homestar Finance. We are excited being part of an energetic, fun and family oriented version of the game of cricket. “The Thunder Nation’s work behind the game in the local community is a big part of what we will be focusing our support on.” says Ilias Pavlopoulos. Homestar Finance’s sponsorship of the Sydney Thunder Indigenous Team in the T20 Cup is a great start to the partnership.   “We have been delivering affordable home loans to all families across Australia since 2004.” Homestarfinance.com.au Regional Australia Bank in merger talks with Holiday Coast Credit Union 2018-11-06T21:51:11Z regional-australia-bank-in-merger-talks-with-holiday-coast-credit-union The Directors of Regional Australia Bank and Holiday Coast Credit Union are pleased to announce the commencement of merger discussions. Regional Australia Bank’s Chairman Graham Olrich said that, “from our initial discussions with Holiday Coast Credit Union, it became very apparent that we share strategic alignment and a passion for member service - an essential ingredient in any successful merger.” The combined entity will have an asset size of over $2bn, focused on delivering immediate tangible financial and non-financial benefits to its members. With greater product diversification, simplified fee structures and competitive pricing, members will enjoy an even greater, sustainable, customer owned banking experience. Due diligence will now commence and once approval is received from both the Australian Prudential Regulatory Authority (APRA) and respective owner/members, a formal merger of the two organisations is anticipated to be completed by 30 June, 2019. It is proposed that the merged organisation will continue to operate both Regional Australia Bank and Holiday Coast brands in their respective locations. Contact: Graham Olrich, Chairman Regional Australia Bank, 0418 871 160 Kevin Dupe, CEO Regional Australia Bank, 0421 047 333 / 02 6776 0437 Editor’s Note: It is requested that Regional Australia Bank is not shorted to an acronym and always referred to in full as Regional Australia Bank Media Alert: Clarifying the Role of the Compliance Officer 2018-10-31T23:01:44Z media-alert-clarifying-the-role-of-the-compliance-officer-2 For Immediate Release   31 October 2018 — The hearings of the Royal Commission into Misconduct into Banking, Superannuation, and the Financial Sector Interim Report, not only exposed systemic misconduct but also highlighted the lack of industry understanding with regards to ‘compliance’ and ‘compliance frameworks’. The GRCI and its members—as noted by the recent submission to the Royal Commission Interim Report on 25 October—are not surprised by this, since compliance as a business function is often under-utilised and not resourced properly. One solution is that the role of the Compliance Officer (CO) needs to be better understood by organisations, placed, authorised and resourced appropriately and not treated like a back-office expense, rather than the business enabling framework it is, when utilised properly. A qualified compliance professional enables and facilitates the business understanding compliant conduct, assists them with analysing business practices, products and procedures and developing business-oriented solutions, that encompass sensible business decisions that, in best practice situations, exceed community and customer expectations. It is the view of the GRCI that governance, risk, compliance, and assurance is the responsibility of everyone working in the business, from those customer-facing, through all levels of management and right through to the board. All of these roles are ‘front line’ roles. Every single employee and director express their organisation’s values through the manner in which they prioritise and analyse business decisions. It is the role of the compliance professional to guide management and the board in their roles. With the complexity and volume of regulation in place for most organisations, it is not surprising that directors and senior management struggle with the depth of understanding needed to ask appropriate and meaningful questions to know enough to adequately execute their duties. Access by compliance to the board to fully support them is absolutely essential. The role of the CO is to alert the business when something is wrong, and if the business and relevant stakeholders fail to act, then there should be appropriate protections for the CO to speak with the regulator if need be. Further observations by GRCI and its members: ·         Compliance and conduct KPIs should apply to senior management and directors as a compulsory element of their remuneration; ·         Directors are ill-equipped to ask the right questions of compliance and risk management officers and might need training in this area; ·         Compliance needs to be able to report directly to the board, and to the regulator, if an issue arises; and ·         Senior management and directors need to be held accountable with ‘much more suitable penalties’ but also rewarded for ensuring the best conduct occurs. “What compliance professionals undertake within their organisations is frequently misunderstood, especially by senior management. The compliance team is often brought in way too late on product development, meetings with the business and issues, to do final sign offs or fix issues, rather than being proactively utilised,” GRCI Managing Director said. “Compliance professionals are facilitators and translators of the complexity of regulations, stakeholder expectations into practical business options by working with the business to work through and develop the deep understanding of the requirements and enable the business conduct to reflect stakeholder expectations and good business practice.” About the GRC Institute The GRC Institute (GRCI)—formerly known as ACI—is the pre-eminent member association, servicing compliance and risk management professionals since 1996. We aim to unify and strengthen the GRC profession to provide a community in which individuals can come together to share knowledge, challenges and ideas on solutions to mould their vision for the future. For more information, visit: http://www.thegrcinstitute.org/   Proudly supported by our Principal Members: Westpac, NAB, ANZ, AMP, Commonwealth Bank, AIA, KPMG, and Thomson Reuters. Gartner Announces Asia Pacific Winners of the 2018 Gartner Eye on Innovation Award 2018-10-30T01:53:46Z gartner-announces-asia-pacific-winners-of-the-2018-gartner-eye-on-innovation-award Gartner, Inc. has announced the winners of the 2018 Gartner Eye on Innovation Award for financial services in Asia Pacific. The award recognizes innovative use of digital technology-enabled capabilities, products or services to highlight “best-in-class” financial industry initiatives launched within the past 12 months and to offer insight about developments in digital innovation. The finalists presented their case studies during Gartner Symposium/ITxpo, which is taking place here through Thursday and Ping An Property & Casualty Insurance Company Of China, Ltd (China)  was selected as the regional 2018 Gartner Eye on Innovation Award Asia Pacific winner by the attendees at the event. Commonwealth Bank of Australia (Australia) and Taishin International Bank Co., Ltd (Taiwan) were also named as award recipients. Regional Winner: Ping An Property & Casualty Insurance Company Of China, Ltd (China) – The insurance provider introduced its “Smart Fast Claim” artificial intelligence platform for loss assessment and risk management in the Chinese car insurance market. Using image recognition and deep learning technology, “Smart Fast Claim” can identify all types of cars and their outer parts; offer precise repair pricing for customers in real-time; and detect fraud during or after a claim. Additional Award Recipients: Commonwealth Bank of Australia (Australia) – The Commonwealth Bank launched Ceba – a virtual assistant for banking, powered by conversational artificial intelligence – in January 2018 to bridge the changing needs of its customers with an engaging and seamless omnichannel service experience. Ceba assists customers with more than 200 banking tasks such as activating their card, checking account balance, making payments or getting cardless cash. Taishin International Bank Co., Ltd (Taiwan) – Taishin Bank developed Richart, a complete digital experience with financial services provided through an app, with competitive, innovative and integrated products that are easily accessible by smartphone and laptop. The Richart platform develops itself as an open bank, providing customers with innovative financial services together with partners from different industries, such as telecommunications providers, fintech startups and insurance companies. Finalists: Axis Bank (India) – Axis Bank implemented an innovative speech analytics tool in its contact center to improve operations. The tool transforms recorded customer interactions from idle data into actionable intelligence, helping identify customer patterns and sentimental behavior. The tool can also identify scope for new opportunities and support instant escalation management. CTBC Bank (Taiwan) – CTBC Bank developed an Intelligent Speech Processing Platform (ISPP) as part of its digital transformation to machine-listening intelligence. The ISPP is the core platform to develop machine-listening apps that focus on speech data processing and analysis to realize intelligent speech inspection. The platform improves speech quality inspection coverage, extracts customer insights from speech records and optimizes the user experience. DBS Bank (Singapore) – DBS launched its Operations Transformation Programme (OTP), an experiential programme based on solving the challenges associated with transitioning to a digital bank. The OTP is a simulation-led program designed to inspire managers, align their mindset for a digital future and build deep competencies to help accelerate the bank’s transformation journey. GF Securities Co., Ltd (China) – GF Securities launched BetaNew II – a robot advisor project – in August 2017. It aims to make investing easier by automatically offering intelligent stock and asset management advice for millions of investors, based on comprehensive and real-time information, well-tested finance model with risk control and powerful artificial intelligence. Max Bupa Health Insurance (India) – Max Bupa introduced AnyTimeHealth (ATH) machines in December 2017 to propel health insurance penetration in India. ATH machines simplify the way people purchase health insurance, allowing customers to run instant health assessments and buy insurance cover in three minutes. The machines are designed for customers who find health insurance buying too complicated or lack the time or motivation to purchase a policy. RHB Bank Berhad (Malaysia) – The RHB MyHome app was developed for homebuyers that want a streamlined, transparent process to get their dream home. The app is an all-in-one digital solution for customer’s mortgage needs, allowing them to apply for a mortgage and check on the loan status. It also has an advisory simulator that helps customers determine their financial affordability for a new home to assist in decision making. Award submissions were assessed using a robust and dynamic framework to ensure that the assessment process is pertinent and objective. The Gartner Awards Framework (GAF) is used as a structured model of assessment that enables participating organizations to be benchmarked against world-class performance standards. The GAF consists of specialized assessment modules pertaining to the evaluation criteria for each of the submissions. The criteria and subcriteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organizations. The identification of a Gartner award winner or finalist is not an endorsement by Gartner of any company, vendor, product or service. About Gartner Symposium/ITxpo Gartner Symposium/ITxpo is the world’s most important gathering of CIOs and senior IT leaders, uniting a global community of CIOs with the tools and strategies to help them lead the next generation of IT and achieve business outcomes. More than 20,000 CIOs, senior business and IT leaders worldwide will gather for the insights they need to ensure that their IT initiatives are key contributors to, and drivers of, their enterprise’s success. Follow news, photos and video coming from Gartner Symposium/ITxpo on Smarter With Gartner, on Twitter using #GartnerSYM, Instagram, Facebook and LinkedIn.. Upcoming dates and locations for Gartner Symposium/ITxpo include: November 4-8, 2018; Barcelona, Spain November 12-14, 2018; Tokyo Japan November 13-16, 2018; Goa, India March 4-6, 2019, Dubai June 3-6, 2019; Toronto, Canada About Gartner Gartner, Inc. (NYSE: IT), is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow. Our unmatched combination of expert-led, practitioner-sourced and data-driven research steers clients toward the right decisions on the issues that matter most. We are a trusted advisor and objective resource for more than 15,000 organizations in more than 100 countries — across all major functions, in every industry and enterprise size. To learn more about how we help decision makers fuel the future of business, visit gartner.com Gartner Says Digitalisation Will Make Most Heritage Financial Firms Irrelevant by 2030 2018-10-29T02:09:20Z gartner-says-digitalisation-will-make-most-heritage-financial-firms-irrelevant-by-2030 SYDNEY, Australia, October 29, 2018 — By 2030, 80 percent of heritage financial services firms will go out of business, become commoditised or exist only formally but not competing effectively, according to Gartner, Inc. These firms will struggle for relevance as global digital platforms, fintech companies and other non-traditional players gain greater market share, using technology to change the economics and business models of the industry. Speaking at Gartner Symposium/ITxpo 2018 on the Gold Coast, Australia today, David Furlonger, vice president and distinguished analyst at Gartner said banks face a growing risk of failure if they continue to maintain 20th century business and operating models. “Digital transformation is largely a myth as institutional mindsets, processes and structures stand firm,” said Mr. Furlonger. “Established financial services providers will have to move faster on digital business by building digital platforms or finding niche products and services to sell on others’ platforms.” According to Gartner’s 2018 CEO survey, while financial services CEOs continue to prioritise revenue growth, there has been a clear shift toward emphasizing efficiency and productivity improvements and the importance of management as growth levers. This shift indicates that digital business is predominantly a channel and transaction automation play, focused on business optimisation as opposed to a transformation.” Pete Redshaw, practice vice president at Gartner, said this attitude is dangerous. “It underestimates the degree of change that digital technology will bring to the industry,” he said. “The future of the financial services industry is increasingly weightless, requiring few physical assets to establish or maintain a presence. That makes the industry especially vulnerable to disruption by digital competitors.” In addition, emerging technologies (such as blockchain) offer transformational opportunities by creating trust between parties that do not know each other, without intermediary relationships that incumbent financial firms cultivate. Equally, peer-to-peer consensus algorithms can directly match borrowers to those with money, without requiring a bank to mediate. “The biggest mistake financial services CIOs make is putting too much focus on technology,” said Mr. Redshaw. “They should push their organisations for a more coherent response to digital business — it’s important to set the digital vision and destination first, then think about how to lead an organisation there.” According to Gartner, of the 20 percent of traditional firms that will remain as winners, three types will flourish: ·      Power-law firms: Companies that own a digital platform will use its scale, low-cost infrastructure and the customer information it generates to create new services and enter new markets. Very few (5 percent) of these winning heritage institutions have the ability to become power-law firms. ·      Fintechs: Individual companies or pure-play/neobank subsidiaries will disaggregate traditional financial services in discrete product areas. They will participate in digital platforms, but will not own them. Less than 15 percent of the winning group of traditional firms can convert themselves into or successfully spin off fintechs. ·      Long-tail firms: The dramatically lower costs enabled by digital platforms will allow some traditional providers to act as service brokers. This is likely for large populations of poor and working-class people around the world that were not profitable customers previously. Simultaneously, they can act as concierge providers of bundled offerings to high-net-worth individuals. Around 80 percent of winning traditional financial services providers can become long-tail firms. The speed of digital transformation in financial services partly depends on regulation, as well as customer demographics and behaviors, which will vary from country to country. In some nations, conservative regulations will inhibit innovation, while other countries, such as Australia, Brazil, China, India and the U.K., will use regulation to speed transformation. Gartner clients can read more in the report: “Digitalisation Will Make Most Heritage Financial Firms Irrelevant.” About Gartner Symposium/ITxpo Additional analysis and advice for CIOs in the financial services, government, retail, utilities, healthcare and manufacturing sectors will presented during Gartner Symposium/ITxpo 2018, the world’s most important gathering of CIOs and other senior IT executives. IT executives rely on these events to gain insight into how their organisations can use IT to overcome business challenges and improve operational efficiency. Follow news and updates from the events using #GartnerSYM. Upcoming dates and locations for Gartner Symposium/ITxpo include: November 4-8, 2018; Barcelona, Spain November 12-14, 2018; Tokyo Japan November 13-16, 2018; Goa, India March 4-6, 2019, Dubai June 3-6, 2019; Toronto, Canada About Gartner Gartner, Inc. (NYSE: IT), is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organisations of tomorrow. Our unmatched combination of expert-led, practitioner-sourced and data-driven research steers clients toward the right decisions on the issues that matter most. We are a trusted advisor and objective resource for more than 15,000 organisations in more than 100 countries — across all major functions, in every industry and enterprise size. To learn more about how we help decision makers fuel the future of business, visit gartner.com. Invictus and Fashion in the mix for The Business of Events 2018-10-17T01:11:08Z invictus-and-fashion-in-the-mix-for-the-business-of-events Invictus Games, Mercedes-Benz Fashion Week Australia (MBFWA), and the Australian Grand Prix will share the secrets to their success at The Business of Events to be held in Sydney next year. Professional advice about the return on investment using demonstrated business solutions, will be shared by an impressive range of successful and experienced strategy and planning experts when they come together at this in augural event. Among the high calibre speakers will be Executive Director, IMG Fashion Asia Pacific, Natalie Xenita who will reveal the strategy and role MBFWA plays, fuelling the multi-billion-dollar fashion industry. “Fashion is a powerhouse industry that drives annual retail sales of over $9 billion and employs some 77,000 people in New South Wales alone. There is much to share from our approach and I look forward to presenting our story at The Business of Events,” Ms. Xenita said. “MBFWA’s successful growth strategy has helped boost commercial significance of the fashion industry, aiding both national and local economies, and extending audience reach beyond the event. What’s more, all stakeholders enjoy a strong return on investment.” Ms. Xenita said over 23 years, MBFWA has emerged as the preeminent fashion event in Asia-Pacific – but success didn’t happen overnight. “After heavy investment by IMG to elevate the overall experience, from sponsorship activations to designer selection and global audience engagement, I’m proud to share our model of success at The Business of Events.” Conference organiser Gary Daly, Managing Director, Exhibitions & Trade Fairs, said harnessing how Australia’s biggest and best events are successfully managed by the specialists who drive business growth, from planning through to execution, will be the cornerstone of The Business of Events. “Key solutions will be on offer from the experts who sit in the hot seats of Australian’s most recognised events,” Mr Daly said. “Global attention from the business world will be on Sydney, as the Invictus Games kick off this week. This is the result of a significant amount of high-level business planning and execution. The Business of Events, will be where the Invictus Games CEO, Patrick Kidd, can share his learnings from the success of the games from a global and local perspective.” The inaugural conference, The Business of Events, will take place in Sydney on 7-8 February 2019, will host in-depth discussions around the theme, Powering Growth, exploring how to identify new business, increasing the bottom line, the future of major events and how to ensure business growth. Keynotes, plenaries and flexible break-out sessions will allow delegates to create a bespoke conference experience to maximise their investment. Speakers, strategically invited from key sectors, will provide diverse, forward-thinking insights in a unique two-day program. Alongside international keynote, Laura Schwartz, former White House Director of Events, high-calibre confirmed speakers include: Natalie Xenita, Executive Director, IMG Fashion Asia Pacific Patrick Kidd, CEO Invictus Games, Sydney 2018 Penny Lion, Executive General Manager of Events, Tourism Australia Andrew Westacott, CEO, Australian Grand Prix Terese Casu, CEO, Sydney Gay and Lesbian Mardi Gras Helen Sawczak, National CEO, Australia China Business Council Damien Hodgkinson, Executive Director, Melbourne Comedy Festival Senior event professionals will have unparalleled access to industry leaders from which to learn about event safety and architecture, sales growth, governance, future business and professional development. Conference organiser, Gary Daly, Managing Director, Exhibitions & Trade Fairs, said speakers will share some insightful key learnings including the market potential for Australia and opportunities for Australian businesses, what we can learn from our international counterparts. He said the optimum learning platforms will offer participants invaluable opportunities to upskill and power growth. “These speakers contribute to the Australian economy through major events and operate in international markets with different policies and jurisdictions, so they know what issues you can face in the international marketplace,” Mr Daly said. The Business of Events will share how to take advantage of Australia’s position within the global marketplace, how to capitalise on an aggressive event strategy and how to power growth.” To purchase tickets, visit www.thebusinessofevents.com.au. The Business of Events will be held at Sheraton on the Park, Sydney, on 7-8 February 2019. Images: 1. Natalie Xenita, Executive Director, IMG Fashion Asia Pacific About Exhibitions and Trade Fairs Exhibitions and Trade Fairs (ETF) is a full-service event organiser with over 35 years’ experience across a diverse range of industries including renewable energy, automotive, business events, construction, oil and gas, entertainment technology, irrigation, manufacturing, travel and lifestyle. They have a long history of working collaboratively with organisations to produce innovative conferences and exhibitions to support their business objectives. They have become a trusted provider in their ability to contribute to organisations and the value of their events. They have offices in Sydney and Melbourne, however their teams are on the ground wherever the event is being planned, sold, marketed and delivered. They deliver conferences around the world. ETF’s motto is Experience, Expertise, Enthusiasm which reflects their approach to managing events and developing the relationships which underpin them. -ENDS- Customer satisfaction high at Regional Australia Bank 2018-10-15T23:32:16Z customer-satisfaction-high-at-regional-australia-bank 16 October 2018 IT’S OFFICIAL. REGIONAL AUSTRALIA BANK CUSTOMERS ARE SOME OF THE MOST SATISFIED IN AUSTRALIA. A recent member survey conducted by Roy Morgan has confirmed that Regional Australia Bank has some of the most satisfied members in Australia, with the bank achieving an incredible 92% customer-satisfaction rating. Not only that, but 91% of the Bank’s customers agreed that Regional Australia Bank makes banking easy. That’s up 2% from last year. Regional Australia Bank Chief Customer Relationship Officer, Bill Miller says that this increase is due largely to the bank’s latest innovations and a continued focus on the customer relationship and experience. “These results are particularly satisfying for us during a time when confidence in the banking sector is low. It is confirmation that our ongoing strategy and value proposition is being acknowledged by our customers and in the community” The latest Roy Morgan Net Promotor Score* of the banking industry has benchmarked the industry at -4.03%, the lowest it has been for years. Regional Australia has bucked the trend with their Net Promotor Score coming in at 52% one of the highest amongst all Australian banks. This accomplishment is due in no small part to the phenomenal success of Regional Australia Bank’s Community Partnership Program and other sponsorships provided to local communities. “In 2018 we managed to donate over $1.5 million back to the local communities, helping to alleviate some of the problems brought about by a pretty tough year,” added Miller. And, the giving doesn’t stop there, with the bank not the only one giving back to the community. Jan Johnson, the winner of Regional Australia Bank’s Member Survey giveaway, has generously decided to donate her winnings of $2,000 back to the drought appeal. Jan and her husband Nigel have been Regional Australia Bank customers for over 40 years. They were both raised on farms, so they understand what farmers are going through now and their decision to help local farmers during one of the toughest droughts recorded in history will no doubt be much appreciated. While pleased with the results of the survey, Miller says that it doesn’t end there with the Bank continuing to innovative solutions to members and continuing to focus on giving back to the communities it serves. So, if you’re one of those Australian’s unsatisfied with your Bank get in touch with your local Regional Australia Bank branch to find out how you can become one of the most satisfied banking customers in the country. *A Net Promotor score is an index from -100 to 100 that is used globally to measure the willingness of customers to recommend a company’s products and services. Contact: Susie Laurence, C7EVEN Communications, 0439 655 715 / 02 6766 4513 Airlie Horton, C7EVEN Communications, 0412 037 908 / 02 6766 4513 Editor’s Note: It is requested that Regional Australia Bank is not shorted to an acronym and always referred to in full as Regional Australia Bank Avaya to Demonstrate World’s First Social Platform for Chatbots at GITEX 2018 2018-10-08T06:07:02Z avaya-to-demonstrate-worlds-first-social-platform-for-chatbots-at-gitex-2018 Dubai, United Arab Emirates – October 08 , 2018 – Avaya Holdings Corp. (NYSE:AVYA), today announced it will demonstrate the first social platform for chatbots at GITEX Technology Week 2018, ushering in a giant leap forward in customer self-service. Drawing parallels from traditional social media, Avaya's latest innovation provides a structured platform for bots to engage each other in a secure and controlled manner with the intent of extending the expertise and effectiveness of each individual chatbot. A 2018 global Avaya survey of 8,000 consumers found that 80% of people expect an immediate response from their banks, hospitals, hotels and even their governments, highlighting the need for efficient and ‘always-on’ customer service. “With automation, organizations can overcome their human resource limitations and meet these customer expectations by delivering seamless, intuitive and intelligent experiences across all touch points. Bots are rapidly becoming one of the most powerful means to positively impact customer service, second only to face-to-face interaction,” said Laurent Philonenko, Senior Vice President, Innovation at Avaya. While acknowledging growing customer acceptance, a key shortcoming of enterprise chatbots is that they are domain-specific and can respond only to a relatively narrow set of dialogues. This has limited their ability to fully and efficiently service customers’ requests when they face questions they haven’t been trained to answer. “But what if we could enable chatbots from different domains and industries to collaborate and exchange information via a highly regulated platform, and find answers from other chatbots, not just humans? We could, in effect, securely link enterprises, significantly expanding the efficacy and expertise of any single bot thereby enabling organizations to deliver an exceptional level of customer service, reducing the need for human intervention and enabling deeper self-service, as well as reducing the need for supervised learning,” added Ahmed Helmy, Solutions Architects Director, Avaya EMEA & APAC. GITEX delegates will witness first-hand how Avaya’s platform would allow any enterprise to register its chatbot with a unique social profile and 'friend' other member bots from different domains and industries. This social platform demonstration will also allow chatbots to rate each other, and store confidence metrics based on the quality of information received, and feedback from end customers, leading to constant improvements in each bot’s quality and speed of customer service. Avaya envisages two scenarios for how customer and bot interactions will be handled in real time—either the original bot contacts a friended bot on the customer’s behalf and delivers the received answer, or the original bot connects the customer to a friended bot in the style of a conference call. “This is a huge step forward in addressing the information and service bottlenecks of chatbot systems,” said Helmy. “The social platform model also means that Avaya’s customers can increase the value of their chatbot solutions without having to engage in lengthy and costly data curation or warehousing projects.” Avaya is incorporating this groundbreaking, patent-pending capability in its Avaya Ava™ smart self-service platform, which already provides a chatbot and messaging framework associated to natural language processing and machine learning. This technology demonstration from Avaya continues its long tradition of leadership in customer experience and disruptive innovation. GITEX visitors can see this and other ideas in action at Avaya’s stand Z1-C10 in the Zabeel Hall of the Dubai World Trade Centre, from 14 to 18 October. About Avaya Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA. For more information, please visit www.avaya.com Cautionary Note Regarding Forward-Looking Statements This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, availability and effectiveness of new products and features. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law. What you need to know before buying your second property 2018-09-28T06:37:40Z what-you-need-to-know-before-buying-your-second-property Australians love property, and it’s not difficult to see why. Property is seen as a secure, long-term and low-risk investment with clear financial returns. Indeed, in 2016 total returns from property in Australian capital cities was 7.5%. But buying a second property is different to your first, with a new set of challenges and opportunities. What do you need to think about? Pick the right property at the right price An investment property is only a good investment if it delivers you a return, so when selecting a place to buy, you need to be confident it will increase in value. Research the neighbourhood to get an understanding of current price trends, and to see what’s on the cards – roadworks, public transport changes, business or residential developments – which could affect its value in the future. You should also consider how attractive the property will be to renters, as any time it’s vacant will cost you. Look for a place that is ready to lease, unless you want to shell out for major renovations. Make sure you really have the cash This might feel like a no-brainer, but if you aren’t certain you’ll have the rental income or another form of cash to service your second mortgage, you risk having to sell the property before it’s suitably increased in value. You also need to be sure you have enough money left over to reach your other important short and medium-term financial goals, such as paying off a loan or investing in education. Get a good property manager A good property manager can save you a lot of headaches and, ultimately, money. Your property manager should be able to provide you with advice on legal matters relating to the property, troubleshoot any issues with tenants, and advise you on your responsibilities as a landlord. Importantly, they should also be able to advise you on when you should and shouldn’t increase your rental terms, help you stay on top of the changing market and make sure you’re not missing any additional income. Look for affordable mortgage options Looking for one of the cheapest investment home loan rates in the market? Homestar Finance, a Canstar 2018 Award winner, is offering an Investment Property Interest Only home loan rate of only 4.15% p.a with a comparison rate of 4.19 p.a%! A 100% offset account and redraw facility is also provided. This offer is only available for a limited time only- find out more about their offer here: http://homestarfinance.com.au/products/investmentpropertyhomeloan SAVING OUR INDIGENOUS HERITAGE ONE PIECE AT A TIME 2018-09-12T00:56:46Z saving-our-indigenous-heritage-one-piece-at-a-time Leski Auctions Media Release 12 September, 2018 SAVING OUR INDIGENOUS HERITAGE ONE PIECE AT A TIME Daryl Blythman was a precocious kid who saw treasure where others saw trash. As a young boy in the late 1950s and living on a family farm in regional Australia, he was surrounded by Aboriginal stone artefacts and axes that dated back to the Indigenous history of the area. Locals, older but hardly wiser, dismissed these historical relics as having no intrinsic value, be it cultural or financial. Daryl thought otherwise. “My father fuelled my interest in Aboriginal history, because he understood that the artefacts we found were part of Australia’s unique heritage,” Daryl said. “His hobby became my obsession when I understood that every piece we found was part of our story as a nation, and the more we collected the closer we came to understanding what that story revealed to us.” In his 30s, Daryl began to actively collect as much Indigenous art as he could to preserve it for future generations. It took him from local second-hand shops to auctions of tribal memorabilia in Australia and eventually to auctions and private sales in London, New York and New Zealand. “The Blythman Collection is a remarkable testament to the vibrancy of a living community that predates European migration to Australia by thousands of years,” says Harry Glenn, an auctioneer and valuer with Leski Auctions. “The preservation of Indigenous art and culture is extremely important to any community that values its history. It’s a privilege for us to offer Daryl’s remarkable collection.” Lot 47 (late c19th Rainforest Shield from Far Nth Qld has a pre-sale estimate of $10,000 - $15,000. (NB: Image available at https://www.leski.com.au/images/lot/3568/356896_2.jpg?1535426881) The lot will be sold by Leski Auctions (www.leski.com.au) on Sunday, 23 September from 2.00pm. About Leski Auctions Leski Auctions was established in 1973. Today, it is regarded as one of Australia’s leading auctioneers of Sporting Memorabilia, Australian Art & Antiques, Collectibles and World Philately. Among the many significant collections that Leski Auctions has been privileged to sell are those of Shirley Strickland, Ron Clarke, Sir Reginald Ansett and former RSL President, Bruce Ruxton. It has sold more ‘baggy green’ caps than any other auction house in the world. Charles Leski is a registered valuer for the Department of Environment, Water, Heritage and the Arts’ Cultural Gifts Program. He is also the valuer of the displayed items at the National Sports Museum at the MCG, Melbourne. Harry Glenn, an industry veteran with more than 20 years experience, has been working with Charles since 2012. The company is located at 727-729 High Street Armadale, Victoria 3143 Australia. Tel +61 3 8539 6150 and www.leski.com.au Issued by: Harry Glenn, Leski Auctions Michael Krape, Michael Krape Consulting Tel: +61 (0) 425 790 735 Tel: +61 (0) 403 135 880 harry@leski.com.au michaelkrape@krape.com.au