The PRWIRE Press Releases https:// 2019-01-15T23:00:00Z Interview Opportunities: Former White House Events Director to headline new B2B event industry conference 7-8 February 2019 2019-01-15T23:00:00Z interview-opportunities-former-white-house-events-director-to-headline-new-b2b-event-industry-conference-7-8-february-2019 INTERVIEW OPPORTUNITIES Former White House Events Director to headline new B2B event industry conference 7-8 February 2019 Dear {{ first_name | fallback:"Editor" }}, You’re invited to attend Australia’s newest events industry conference, The Business of Events, Thursday 7 and Friday 8 February at the Sheraton Grand Hyde Park, Sydney. The Business of Events will present a bevy of industry heavyweights, offering middle to senior management professionals a wealth of latest findings, updates and in-depth discussions of how to capitalise on Australian events. The event will address global trends, identify market opportunities, showcase engaging event technology and help guide the development of your business. HIGHLIGHTS FOR MEDIA Event: The Business of Events When: 7-8 February 2019 Where: Sheraton Grand Hyde Park, Sydney By attending you will have unparalleled access to industry leaders from which to learn about event safety and architecture, sales growth, governance, future business and professional development. If you would like a complimentary media pass, please respond to this email with your name, title and publication. Please note, media passes are limited. Media Program Overview: Over 40 industry expert speakers 10 plenary keynote speakers The theme, Powering Growth, will explore how to identify new business, increase the bottom line, the future of major events and how to ensure business growth Three flexible breakout sessions and panel discussions covering sales growth, event safety, event architecture, sponsorship, law/governance, business models, future business, professional development and marketing Conference expert speakers and interview opportunities: Thursday 7 February – 10:25am Friday 8 February – 2:40pm Laura Schwartz, Former White House Director of Events MC and international keynote speaker brings a wealth of experience, having produced over 1,000 events during her time at the White House including the Presidential Inauguration, one of the most coveted events in Washington. She will chronicle the positive and challenging moments that have shaped her life. She will demonstrate these are the same forces that influence powerful events no matter their size, budget, goal or purpose. Thursday 7 February – 11:35am Patrick Kidd, CEO, Invictus Games Patrick will tell the story of the Games, from the early stages of planning, winning the bid as well as planning and delivery of the Games. He will also talk to the challenges, of the rapid scale up and scale down, of the organising committee as well as the longer term impact of the Games. The royal touch was applied to the event earlier this year and is worth hearing about. Thursday 7 February – 1:00pm Craig James, Chief Economist, Commsec Craig will assess the economic landscape with particular focus on the current and prospective growth opportunities across sectors and regions. Don’t miss the opportunity to hear from him on external factors and trends pressuring Australian business and prepare for the economic challenges ahead. Friday 8 February – 9:10am Holly Ransom, CEO, Emergent Holly will explore best practice on leading changes and turning innovative ideas into action. She believes change is inevitable but growth is intentional. Research shows 90% of companies fail to execute their strategies due to poor execution. The business landscape is changing at a greater velocity and therefore we need to change the way we work and lead so we can continue to achieve excellence. Friday 8 February – 9:55am Natalie Xenita, Executive Director, IMG Fashion Asia-Pacific Natalie will discuss insights into MBFWA’s commercial growth strategy, examining major milestone and invaluable lessons learned along the event’s path to success. Fashion is a powerhouse industry that drives annual retail sales of over $9 billion and created value export opportunities for Australia. High-res images to be supplied by Exhibition & Trade Fairs. View the full program here. Free media passes available – simply reply to this email with your full name, position and publication title/s. Once your request is approved, you will receive an email. Bring photo ID with you to the registration desk upon entry to The Business of Events and they will supply you with a media pass and lanyard. Interviews with all organisers and speakers available before and during The Business of Events, please identify any speakers you’d like to interview and we will endeavour to schedule interview times. For more information and to register visit: www.thebusinessofevents.com.au Looking forward to hearing from you. Sammy Dalglish I Group Account Director I Zadro +61 2 9212 7867 | +61 430 343 621 | sammy@zadroagency.com.au BECA TARGETS FEDERAL MPS IN FRESH NEW ADVOCACY CAMPAIGN FOR BUSINESS EVENTS 2018-12-03T08:06:18Z beca-targets-federal-mps-in-fresh-new-advocacy-campaign-for-business-events-1 Media release: 3 December 2018 BECA TARGETS FEDERAL MPS IN FRESH NEW ADVOCACY CAMPAIGN FOR BUSINESS EVENTS BECA urges government to provide assurity for policy and funding via six key pillars Members of the Business Events Council of Australia (BECA), launched a pre-election campaign at Parliament House in Canberra last week calling on Members of Parliament to unequivocally support policy and funding of the sector. A delegation of business events industry leaders met with 12 key MPs and their advisors, from all sides of politics, with a united message about the need for a strong policy for business events and additional funding through Tourism Australia. BECA has called on the Coalition, Labor and other parties to launch a policy for business events ahead of the May Federal election covering six key areas. Chairman of BECA, Matt Hingerty, said the mission to Canberra was a vital step in getting the business events sector’s power, scope and potential understood by our Parliamentarians and embedded in policy. “The industry delivered a strong and united message about the importance of the business events sector as a key driver of the Australian economy,” Mr. Hingerty said. “Our delegation was well received as we delivered clear evidence to substantiate the merits of backing business events in order to deliver real benefits to cities as well as regional Australia.” The BECA delegation comprising representatives of all its Member Associations advocated for government support to help reap the opportunities that the business events sector can offer Australia, including generating jobs for life, international trade and soft diplomacy, investment and both regional and national economic development. BECA called for a policy which would include the following six strategies: Extension of the successful Bid Fund Program (BFP), and partnership programs managed by Business Events Australia. BECA calls for increased BEA funding of $10M or $40M within four years. Funding for research; managed by the business events community and Tourism Research Australia in order to benchmark the industry, and quantify the sector’s size, impact and worth. A national infrastructure mapping study to identify the gaps and priorities for business events infrastructure in metro and regional areas. Support to work more closely with VET and higher education sector (namely TAFE) to design courses that match the industry’s needs now, and in the future. Temporary skilled labour visa reform to enable the industry to more easily respond to fluctuating demands with a more flexible temporary visa system. Growth Industries Business Events Team to link our outcomes with those associated with the Industry Growth Centre Initiatives. “While business events stimulate the visitor economy, their impact is more far-reaching than just tourism.” The business events sector stands on its own two feet as a major contributor to Australia’s GDP and provides significant commercial opportunities, jobs and contribution to our reputation as a progressive, innovative and successful nation with which to do business. BECA’s mission to Canberra was designed to carry a strong message that the business events sector must be supported in order to leverage the huge opportunities we can uniquely deliver for our economy and community. “Whilst Australia had a strong reputation hosting business events, our international competitiveness is being compromised by markets in Asia, and we need to act now to curb the impact,” said Mr. Hingerty. BECA visited the offices of the Hon. Mark Coulton MP, the Hon. Josh Wilson MP, the Hon. Craig Laundy MP, the Hon. Trent Zimmerman MP, Senator the Hon. Simon Birmingham, Senator the Hon. Tim Storer, Senator the Hon. Pauline Hanson, the Hon. Anthony Albanese MP, the Hon. Joel Fitzgibbon MP, Senator the Hon. Murray Watt, the Hon. Tanya Plibersek MP. BECA members who attended the government meetings with Matt Hingerty included: Joyce DiMascio, CEO of Exhibition and Event Association of Australasia (EEAA); Robyn Johnson, CEO, Meetings & Events Australia (MEA); Barry Neame for Professional Conference Organisers of Australia (PCOA); Andrew Heibl, CEO, Association of Australian Convention Bureaux (AACB); and Karen Bolinger for International Congress and Convention Association (ICCA). -ends- Notes to editors The Business Events Council of Australia (BECA) is the peak body for the business events sector and represents to government and relevant agencies, issues common to all segments of the industry. The members include: Association of Australian Convention Bureaux (AACB) Australian Convention Centres Group (ACCG) Exhibition and Event Association of Australasia (EEAA) International Convention and Congress Association (ICCA) - Australian Chapter Meetings and Events Australia (MEA) Professional Conference Organisers Association Inc (PCOA) www.businesseventscouncil.org.au To receive a copy of the BECA pre-election submission document, please contact: Felicity Zadro felicity@zadroagency.com.au Images: Karen Bolinger, Joyce DiMascio, Senator the Hon. Pauline Hanson, Andrew Hiebl Barry Neame, Joyce DiMascio, Trent Zimmerman MP, Andrew Hiebl Karen Bolinger, Andrew Hiebl, Robyn Johnson, Minister Simon Birmingham, Matt Hingerty, Joyce DiMascio, Barry Neame Barry Neame, Joyce DiMascio, Joel Fitzgibbon MP, Robyn Johnson, Andrew Hiebl For interviews or more information please contact: Felicity Zadro, Managing Director, Zadro | felicity@zadroagency.com.au | +61 2 9212 7867 GoSeeAustralia and RMS Launch Industry's First Integrated Online Booking Channel and Website Solution 2018-10-16T01:51:36Z goseeaustralia-and-rms-launch-industry-s-first-integrated-online-booking-channel-and-website-solution SYDNEY, Australia – 16 October 2018 – Two leading Australian travel technology companies, GoSeeAustralia and RMS, have partnered to deliver Australia’s first integrated online booking channel and customised industry-specific website solution for the Australian Caravan and Camping Industry.   Developed in response to today’s increasingly competitive digital environment, the GoSeeAustralia and RMS integrated booking and management solution will slash up to 34 percent on big global company OTA booking fees. Also, by using GoSeeAustralia as a lead generation and booking channel, fees for Parks will be up to 30-40 percent cheaper than those charged by global OTA’s. As a result of RMS’ existing partnership with the Commonwealth Bank, the solution will also offer all CommBank merchants reduced merchant fees of up to 16 percent, and up to a 52 percent reduction on all terminal transaction fees. “The partnership was developed to help businesses within the Australian Caravan and Camping Industry be more profitable and compete more effectively online and in digital marketplaces,” said Nick Baker, CEO of GoSeeAustralia. “Many businesses today are finding margins and profitability strangled by the ever-increasing commissions and fees being charged by, and paid to, overseas OTAs. “When you consider millions of dollars in commissions and fees are going offshore, it’s a negative outcome for Australian small business owners, the camping and caravanning industry, and the Australian economy. “This partnership is step one in a strategic vision to build an ecosystem of Australian technology travel companies that will collaborate to deliver significant value to the Australian industry and its hard-working stakeholders,” said Mr. Baker. “Our goal is twofold: to help deliver better value in booking costs, and to help significantly grow the audience for camping and caravanning holidays”. The offering has received strong endorsement from the country’s national industry body, the Caravan Industry Association of Australia. According to Stuart Lamont, CEO of the Caravan Industry Association, it is great to see the Australian caravanning and camping industry receive genuine alternatives to offshore OTA’s. “It is important that industry support such initiatives as not only are we seeing industry-specific technology solutions committed to growing the market, they also save caravan holiday parks money relative to these large offshore OTA’s that put nothing back into the caravanning and camping sector.” GoSeeAustralia is Australia’s only one-stop marketplace that allows adventure seekers, backpackers, road trippers, holiday makers and lovers of the great outdoors to plan, book and equip their travel and holiday experiences. RMS is the industry’s leading provider of innovative, quality and reliable park management software. A key feature of the integrated GoSeeAustralia and RMS solution is a fully-customisable website and webstore, powered by Marketplacers technology, that is built specifically for Parks. Integrated into RMS, GoSeeAustralia and onto other OTAs, it enables park owners and operators to grow their own digital channels and compete directly online for a simple monthly fee. The founder of RMS, Peter Buttigieg, said he is delighted with the stamp of approval from the Caravan Industry Association of Australia and to be a part of an ecosystem he knows will be of help and support to the industry. “The partnership with GoSeeAustralia is something we are extremely proud of for a number of reasons,” said Mr Buttigieg . “All Australian-based companies partnering to give the Park Industry a world-class solution, while creating enormous cost benefits in a space that is becoming increasingly expensive. It’s Australian-developed, industry endorsed and will unquestionably reduce the ever-increasing cost of transactions made with OTAs.” Adventure tourism is booming worldwide with the Global Adventure Tourism Market expected to grow at a compound annual growth rate (CAGR) of 46 percent between 2016 – 2020[1]. In Australia, caravanning and camping nights have reached record numbers. According to Tourism Research Australia data released October 2018, national overnight camping/caravan/RV trips reaching 12.3 million for the year ending June 2018, marking the first time overnight trips have exceeded 12 million in a 12 month period. Total nights spent caravanning and camping around the country also increased by 6.5 percent to reach a record 52.8 million nights for year end June 2018[2]. - ENDS - About GoSeeAustraliaGoSeeAustralia (in collaboration with Outdoria) is a one stop marketplace for adventure planning, booking and equipping. Customers can research, plan, book and buy camping experiences, caravan park holidays, RV rentals, unique accommodation and outdoor adventure equipment via the marketplace or directly with the store or park. About RMSRMS has created and supported business information systems for the commercial accommodation industry since 1985. Since then the company has gained over 6,000 clients in 25 countries. Always at the forefront of technology, RMS was one of the first hospitality software companies to embrace cloud-based computing and still one of the few to boast a full featured, web-based property management system. RMS Hospitality Cloud allows customers to choose the elements they need to run their property including property management, online bookings, channel management, business intelligence, yield management and more. [1] Source: https://www.prnewswire.com/news-releases/adventure-tourism-market-growing-at-nearly-46-cagr-to-2020-597059331.html [2] Source: https://www.caravanindustry.com.au/caravanning-and-camping-nights-reach-record-numbers     Event royalty to share secrets at inaugural The Business of Events 2018-09-18T02:00:00Z event-royalty-to-share-secrets-at-inaugural-the-business-of-events The Business of Events has confirmed more high calibre speakers set to share their strategic advice and insights on how businesses can capitalise on Australian events. In Sydney, on 7-8 February 2019, the inaugural conference will host in-depth discussions around the theme, Powering Growth, and explore how to identify new business, increase the bottom line, the future of major events and how to ensure business growth. Speakers, strategically invited from key sectors, will provide diverse, forward-thinking insights in a unique two-day program. Keynotes, plenaries and flexible break-out sessions will allow delegates to create a bespoke conference experience to maximise their investment. Alongside international keynote, Laura Schwartz, former White House Director of Events, newly confirmed speakers include: Penny Lion, Executive General Manager of Events, Tourism Australia Andrew Westacott, CEO, Australian Grand Prix Terese Casu, CEO, Sydney Gay and Lesbian Mardi Gras Helen Sawczak, National CEO, Australia China Business Council Damien Hodgkinson, Executive Director, Melbourne Comedy Festival Senior event professionals will have unparalleled access to industry leaders from which to learn about event safety and architecture, sales growth, governance, future business and professional development. Customer-centricity, how to take advantage of Australia’s industry position, drive data sales and the changing face of event safety will feature on the program. Conference speaker, Helen Sawczak, National CEO, Australia China Business Council, will help attendees better understand bilateral trade with China, which currently exceeds $183 billion per annum, and how it links with events. “Trade is increasingly powered by services rather than commodities, including education, healthcare, professional services and tourism. “Industry needs to understand Chinese tourists contribute way beyond the visitor economy, by spending three to four times more than other international travellers, looking for education opportunities for their children and business investment opportunities. “They travel to peak events like Chinese New Year, Golden Week, graduation season, and major sporting events such as the Spring Racing Carnival or Australian Open so understanding Chinese consumer behaviour is crucial when you consider 1.4 million Chinese tourists will visit Australia this year. By 2026, we expect 3.3 million.” Conference organiser, Gary Daly, Managing Director, Exhibitions & Trade Fairs, said speakers will share some insightful key learnings including what the market opportunities for Australia and Australian businesses are, what we can learn from overseas and how international companies are run. He said the optimum learning platforms will offer participants invaluable opportunities to upskill and power growth. “These speakers contribute to the Australian economy through major events and operate in international markets with different policies and jurisdictions, so they know what issues you can face in the international marketplace,” Mr Daly said. “Australia’s corporate leaders can’t afford to remain uninformed of strategic business advice from experts who can address global trends.” The Business of Events will share how to take advantage of Australia’s positioning within the global marketplace, how to capitalise on our aggressive event growth strategy and how to power growth.” Early bird tickets are still available for a limited time - save $220pp. Early bird rates end on 30 September. To purchase visit www.thebusinessofevents.com.au. The Business of Events will be held at Sheraton on the Park, Sydney, on 7-8 February 2019. -ENDS- Media Contacts: Zadro Sarah Campbell, Senior Account Manager sarah@zadroagency.com.au | +61 2 9212 7867 Sammy Dalglish, Group Account Director sammy@zadroagency.com.au | +61 2 9212 7867 Images: 1. Laura Schwartz, White House Director of Events during the Clinton Administration​ 2. Helen Sawczak, National CEO, Australia China Business Council About Exhibitions and Trade Fairs Exhibitions and Trade Fairs (ETF) is a full-service event organiser with over 35 years’ experience across a diverse range of industries including renewable energy, automotive, business events, construction, oil and gas, entertainment technology, irrigation, manufacturing, travel and lifestyle. They have a long history of working collaboratively with organisations to produce innovative conferences and exhibitions to support their business objectives. They have become a trusted provider in their ability to contribute to organisations and the value of their events. They have offices in Sydney and Melbourne, however their teams are on the ground wherever the event is being planned, sold, marketed and delivered. They deliver conferences around the world. ETF’s motto is Experience, Expertise, Enthusiasm which reflects their approach to managing events and developing the relationships which underpin them. Travel Deal: The Byron at Byron Resort 2018-09-17T23:08:12Z travel-deal-the-byron-at-byron-resort Good morning, Please see the below for the latest deal at The Byron at Byron with their new Champagne Escape package. UNWIND AND CELEBRATE AT THE BYRON AT BYRON THIS SPRING THE BYRON AT BYRON LAUNCHES A CHAMPAGNE ESCAPE 4 September 2018 – For the well-travelled Champagne connoisseur, The Byron at Byron and Champagne Bollinger have curated the ultimate luxury experience with the launch of their Champagne Escape package. What better way to celebrate a Byron Bay escape than with great food and the most excellent champagne? Including everything one could hope for when booking a luxury escape, The Byron at Byron Champagne Escape package (for two) includes two nights of regional bliss. Champagne appearing at all the right moments, guests are invited to relax and indulge with a 60-minute integrated massage and a long lunch at The Restaurant. Nestled amidst the rainforest, guests will experience the height of luxury in the heart of nature, all with a glass of bubbles in hand. A CHAMPAGNE ESCAPE PACKAGE INCLUSIONS: Two night’s accommodation in a Standard/Superior/Deluxe Spa Suite Two glasses of Champagne on arrival - NV Bollinger Special Cuvee Reims France Full breakfast for two daily 60-minute integrated massage (each) with a glass of Champagne post treatment - Bollinger Rosé NV One lunch for two in The Restaurant to the value of $130 with a bottle of Bollinger La Grande Année 2007 A gift from Champagne Bollinger Complimentary signature experiences: The Farmers Market tour (Thursday morning) and Guided Rainforest Tour (Tuesday morning) Complimentary daily yoga PACKAGE DETAILS Package available for bookings between: 1st September - 14th December 2018 Package cost: Standard Suite $1726 / Superior Suite $1804 / Deluxe Spa Suite $1880 To book: visit www.thebyronatbyron.com.au/special-accommodation-packages/a-champagne-escape or call 02 6639 2105 Byron at Byron Resort & Spa 77 – 97 Broken Head Road, Byron Bay NSW Australia +61 2 6639 2000 | 1300 554 362 www.thebyronatbyron.com.au Facebook : www.facebook.com/byronatbyron Twitter: www.twitter.com/byronatbyron Instagram: www.instagram.com/thebyronatbyron ABOUT THE BYRON AT BYRON RESORT & SPA True luxury defies definition. It doesn’t shout – it whispers. As discerning travellers know, ultimate luxury bathes the soul and engages all the senses, releasing you from the busy real world to an oasis of absolute ease. It’s both refined and grounded; the perfect blend of intuitive service, meticulous detail and extraordinary natural surroundings. This is the luxury you will discover at The Byron at Byron. The 18-hectare rainforest setting is so pristine and serene, it’s hard to believe its home to an all-suite resort. But dotted amid the ferns and palms, you’ll find 91 sumptuous, entirely self-contained private sanctuaries, a multi-award winning day spa and a world-class restaurant. And at the heart of it all, a sparkling infinity pool, made for contemplating nature’s wonders while sinking back on a daybed, with an expertly crafted cocktail in hand. For all media enquiries please contact The Mint Partners on 02 9280 2133 Charlotte Howells e. charlotte@themintpartners.com.au Warm regards, Sophie Fisher Account Coordinator The Mint Partners T: +61 9280 2133 M: +61 400 877 657 3 Caledonia Street, Paddington, NSW 2021 www.themintpartners.com.au Follow us on… Facebook Instagram Twitter Ruby now shines brightly in the Surfers Paradise skyline 2018-08-29T04:55:50Z ruby-now-shines-brightly-in-the-surfers-paradise-skyline The Ruby Collection has now official staked its claim on the Gold Coast with the raising of it’s “Ruby” roof top sign, proudly sitting amongst the City’s evening lights on the first tower in the ‘billion-dollar game changer’ development – The Ruby Collection. “Since the 25th of November, 2015 when Mayor Tom Tate turned the first sod on the first stage of the development, we’ve been watching development every step of the way. “Now with only a month from being handed the keys and finalising the last fitout items and with 76 days from welcoming our first guests, seeing our brand finally lit up across the Gold Coast skyline is a massive highlight for the entire team, who have been working tirelessly towards this moment” said CEO David Brook. The fabulous Ruby red sign has been created by local company Creations Group and this gem now shines brightly in the skies and shines a light on the future development of the northern end of Surfers Paradise. Named after developer William O’Dwyer of The Ralan Groups daughter Ruby, the Ruby Apartments are set to change the way people holiday on the Gold Coast. Offering a new level of customer service, state of the art fitout and an exciting array of entertainment for all guests, the Ruby Apartments are setting a new level in Gold Coast apartment holidays. To be one of the first to stay at Ruby Collection, take advantage of the special 50% offer which is now on sale. 50% off Pre-Opening Sale To celebrate our opening this November save up to 50% off the daily rate plus receive a range of bonus extras. Inclusions: Start your day with a complimentary continental buffet breakfast in Stones Bar & Grill for all guests Unlimited access to the Waterpark One Kid Club session per child 3-12years per stay Complimentary Wifi throughout your stay Complimentary local calls from your in-room phone Complimentary daily housekeeping service Monday - Saturday; (Sundays available on request) Complimentary use of the cardio gym, sauna and steam room 24-hour check-in Access to a range of activities and entertainment Access to Ruby's 24/7 digital concierge All pre-opening packages are on sale for a limited time and available for travel from 5 November 2018 to 31 March, 2020 and can be booked online at www.therubycollection.com.au *Conditions apply Images can be downloaded from - https://www.dropbox.com/sh/elzx1z4qv3olvwu/AABxbL0djMkfIdTvY77QZNBza?dl=0 The Ruby Apartments – Tower 1 The first of four towers in the ‘billion-dollar game changer’ Ruby Collection development – the Ruby Apartments - is set to reshape visitor perceptions of what a family holiday experience is meant to be. Featuring 230 apartments and 13 ground floor villas, Ruby Apartments, will be launched to the public in November 2018, combining family appeal and 5-star facilities, with a sophisticated indulgence and cutting-edge features. Crystallised by the motto, ‘we don’t do ordinary’, the Ruby experience will stand apart from what visitors have come to expect from a Gold Coast stay with a new level in service and amenities that will knit together the northern Surfers Paradise precinct. Spanning 30 floors the stylish one, two and three-bedroom apartments and sky suites will provide a bird’s eye view of the Pacific Ocean or Gold Coast Hinterland and cater to the modern family with spacious living areas, full kitchen and laundry suitable for families of up to 8 to come together and enjoy all the comforts of home. In short, The Ruby Collection is a game changer. At Ruby, the traditional roles of customer service staff will be replaced with Ruby Ambassadors, whose roles will be multi-faceted, enabling them to better understand guests and offer a more personalised service. From the moment guests arrive, Ruby Ambassadors will assist with guests’ every need - from assisting at check-in, booking local tours and attractions, making a dinner reservation or just have a conversation over morning coffee. Ruby Ambassadors will simply know their guests better and offer a more personalised service while creating a fun casual atmosphere. Rome2rio co-founders Bernie Tschirren and Michael Cameron win the 2018 Victorian Pearcey Entrepreneur Award 2018-08-29T02:29:44Z rome2rio-co-founders-bernie-tschirren-and-michael-cameron-win-the-2018-victorian-pearcey-entrepreneur-award The Pearcey Foundation today announced Rome2rio co-founders Bernie Tschirren and Michael Cameron as the joint winners of the 2018 Victorian Pearcey Entrepreneur Award. The award was presented last night by Victoria’s Lead Scientist Dr Amanda Caples at Pearcey Day, an event held as part of the Victorian Government’s Digital Innovation Festival (‘DIF’) which showcases and celebrates excellence across the Victorian digital and tech ecosystem. Rome2rio is the world’s biggest multi-modal online travel planning and booking service. Users can enter any town, address or landmark as their destination and Rome2rio will instantly display flight, train, bus, ferry, car-share and driving options to connect them door-to-door, with estimated travel times and fares. Founded in Melbourne in 2011, today the Rome2rio site attracts over 600,000 unique visitors a day, and has had more than 100 million unique visitors in the last 12 months, making it one of the top travel planning sites in the world. The site supports around a million routes from 5,000 transit operators giving access to most countries in the world. Bernie Tschirren and Michael Cameron first met at a drinks event for Australian expats while working in Redmond as software developers for Microsoft in 2007. In 2010 they moved home to Australia to build a global technology business with Melbourne as its base, and first established Rome2rio while working out of Michael’s parent’s lounge room. Taking the ‘cockroach’ rather than the ‘unicorn’ approach to their startup, Bernie and Michael moved into the Inspire9 co-working space in Richmond and built up the business gradually over the next eight years, finally outgrowing Inspire9 in December 2017, with a team of more than 40 people moving into its new global headquarters next door in part of the same Australian Knitting Mills complex. Rome2rio currently employs an additional 30 staff around the world in its global content team. “Bernie and Michael epitomise the values of the Pearcey Award. They took a risk to start a technology company to change the world, then decided to go further and base themselves in Melbourne at a time when the startup ecosystem here was still being established. They have had the bravery and good sense to do things in a way that works for them, rather than following some default model. What they have achieved over the past eight years with very little fanfare or publicity is a testament to their individuality and strength of character, which has inspired those who have had the privilege of sharing the experience with them,” said Jordan Green, an award judge and Pearcey National Committee member. Michael Cameron has a PhD in Mathematics from RMIT and was a lead software engineer in Microsoft’s Bing Search team. As well as driving Rome2rio’s search capabilities, he also took on the business leadership role at the company. Bernie Tschirren is a Computer Scientist from Curtin University who was a senior software developer at Microsoft, working on architecture and design tools that shipped in Visual Studio 2005, 2008 and 2010. At Rome2rio Bernie has focused his efforts on the technology infrastructure and driving strategic development projects. The Victorian Pearcey Entrepreneur Award presentation featured as part of the agenda of the 2018 Pearcey Day, based on the theme of ‘Celebrating the Past; Informing the Present; Inspiring the Future’. Topics explored during the event included a panel discussion on current ICT heritage collections, moderated by Dr Peter Thorne, the former Head of Computer Science at the University of Melbourne who initiated the project that resulted in the restoration of CSIRAC, which is now on display at Scienceworks. The Pearcey Foundation was established in honour of Dr Trevor Pearcey, who led the team that built CSIRAC, now the oldest surviving stored program electronic computer in the world. The event also featured former Chief Digital Officer of the Australian Government and digital transformation expert Paul Shetler delivering the annual Pearcey Oration. The Pearcey Oration is presented each year by an eminent Australian reflecting on critical contemporary issues impacting our nation that are driven by the introduction of advanced technologies into our society. Mr Shetler’s broad-ranging presentation discussed digital transformation in Australia in terms of its impact on both the public and private sector, government policies, some of the barriers and challenges we are facing in adopting technology change, and what’s happening in other parts of the world. Pearcey Day was held as part of the Victorian Government’s DIF (#DIFvic), which brings together and promotes a range of digital innovation and technology events across the State. The festival features more than 350 events and activities scheduled up until DIF concludes on 7 September 2018. “It’s an honour to host Pearcey Day as part of our Digital Innovation Festival and I send my congratulations to the founders and team at Rome2rio on winning such a prestigious award,” said Victorian Government Minister for Innovation and the Digital Economy, Philip Dalidakis. “Rome2rio is a great example of how a global tech business can not only start in Melbourne, but can also be nurtured and supported here. As Australia’s top ‘tech city’, Melbourne offers the infrastructure, business environment, talent pool and lifestyle for companies like Rome2rio to thrive and succeed – not just locally, but on the world stage.” For more information about the Victorian Pearcey Entrepreneur Awards, go to https://pearcey.org.au/vic. Other State Awards ACT: to be presented in conjunction with the ACS Canberra 25th Annual Conference on 4 September. NSW: to be presented in conjunction with ACS NSW at Sydney Startup Hub on 1 November. QLD: to be presented at a gala dinner in conjunction with ACS, AIPM, AISA, APSco, ICSC, IIBA, ISACA, ITFGC, ITSMF, SIBA and WiT on 10 October. Event details to be confirmed. SA: presented to Tony Clark of Rising Star Pictures during the ACS SA Branch Forum on 28 September. TAS: to be announced in conjunction with ACS and Tasmanian Disruptor Award finalists. Event details to be finalised shortly. WA: awarded to Dr Mark Andrich as part of the WAITTA Incite Awards on 15 June. -- About the Pearcey Foundation The Pearcey Foundation Inc. is a non-profit organisation established in 1998 to raise the profile of the Australian Information and Communications Technology (ICT) industry and profession. It was created in the memory of one of the greatest pioneers of the Australian ICT industry, Dr Trevor Pearcey. By celebrating the heroes in our industry, past present and future, the Foundation is looking to attract and encourage young Australians into this most exciting of global high technology sectors of our nation. Web: www.pearcey.org.au Twitter: @Pearcey_org #pearceyawards #DIFvic LinkedIn: Pearcey Foundation #pearceyawards #DIFvic Media Contact: Martin Aungle Explore Communications e: maungle@explorecomms.com.au t: 02 4872 4981 m: 0415 917 381 Former White House Events Director headlines new B2B event industry conference 2018-08-13T23:00:00Z former-white-house-events-director-headlines-new-b2b-event-industry-conference Australia’s newest events industry conference, The Business of Events, will present a bevy of industry heavyweights offering middle to senior management professionals a wealth of the latest findings, updates and in-depth discussions in Sydney from 7-8 February 2019. Laura Schwartz, White House Director of Events during the Clinton Administration, will be MC and keynote speaker at the debut two-day event. Schwartz brings a wealth of experience, having produced over 1,000 events during her time at the White House including the Presidential Inauguration, one of the most coveted events in Washington. Ms Schwartz said, “I am excited to share the tips and ‘insider tricks’ I learned first-hand from my experiences leading the State Dinners, press conferences, NATO’s 50th anniversary, and more. “This knowledge applies no matter the size of the event and I look forward to passing this on to others in the events industry.” The conference will focus on the theme ‘Powering Growth’, providing attendees with invaluable opportunities to maximise their own potential and performance with tangible takeaways from international and domestic speakers. With events playing an increasing role in the growth of the Australian economy, along with investment in critical infrastructure around Sydney such as a new airport, redevelopment of stadia, hotel and venues; the industry is on an upward trajectory. In fact, the business events sector is forecast to rise to $31 billion by 2020¹. Gary Daly, Exhibitions & Trade Fairs’ Managing Director, believes there is no better time for a high-quality conference specifically created to provide strategic advice for senior managers. “Market research identified that the events industry needed a conference to address these market opportunities and global trends. It is important to have a platform where senior professionals can learn about global developments and participate in an exchange of knowledge. “Delegates will be able to identify new market opportunities and hear the latest findings, including the future of event technology, tourism and aviation, safety and security, sales and marketing growth and changing business models. “Every event has its challenges and coordinating the White House’s annual event calendar was no different. Drawing on her experience, Ms Schwartz will share her years of lessons learnt, delving into how cultural sensitivities, cross-border politics and conflicting stakeholder interests impact an event’s design. “This won’t be specific to ‘big budget events’ either; Ms Schwartz will show delegates how they can bring her learnings from the White House to their own ‘house’. We’re looking forward to Ms Schwartz’s Australian visit.” Mr Daly concluded; “Through best-practice case studies and hearing industry leaders, attendees will leave ‘The Business of Events’ knowing how to power their organisation’s growth. This inaugural conference will be unmissable for professionals, whatever their speciality in events.” The Business of Events will be held at Sheraton on the Park, Sydney, from 7-8 February 2019. Early bird registration is now open. To purchase your conference pass visit www.thebusinessofevents.com.au. -ENDS- [1] http://www.ttf.org.au/wp-content/uploads/2016/06/TTF-Value-of-Business-Events-2013.pdf Media Contacts: Zadro Tracey Hoffman, Account Coordinator tracey@zadroagency.com.au | +61 2 9212 7867 Sammy Dalglish, Group Account Director sammy@zadroagency.com.au | +61 2 9212 7867 About Exhibitions and Trade Fairs Exhibitions and Trade Fairs (ETF) is a full-service event organiser with over 35 years’ experience across a diverse range of industries including renewable energy, automotive, business events, construction, oil and gas, entertainment technology, irrigation, manufacturing, travel and lifestyle. They have a long history of working collaboratively with organisations to produce innovative conferences and exhibitions to support their business objectives. They have become a trusted provider in their ability to contribute to organisations and the value of their events. They have offices in Sydney and Melbourne, however their teams are on the ground wherever the event is being planned, sold, marketed and delivered. They deliver conferences around the world. ETF’s motto is Experience, Expertise, Enthusiasm which reflects their approach to managing events and developing the relationships which underpin them. Double success for CILOYALTY winning two IMA Awards 2018-07-26T00:00:00Z double-success-for-ciloyalty-winning-two-ima-awards CILOYALTY was last night announced as winners of two highly coveted Circle of Excellence Awards, presented by the Incentive Marketing Association (IMA) in California, USA. CILOYALTY proudly accepted 2018 Recognition Program and 2018 Employee Recognition Program, in front guests at the black-tie Awards Dinner and Reception at the Marriott Newport Beach Hotel & Spa, Newport Beach. The prestigious awards, held as part of the annual IMA Summit in California, USA, identify and recognise outstanding examples of incentive programs designed and executed by its members around the world, and are centred around Overall Circle of Excellence, Recognition, and Social Responsibility. As shapers of inspirational programs transforming business performance through creative and targeted incentive marketing solutions, CILOYALTY are thrilled to share the achievement with their clients. The 2018 Recognition Program was awarded to the CILOYALTY team for their work on the Sanofi Consumer Healthcare program – Nosy Club – an education-based recognition and rewards program for selected Australian and New Zealand pharmacy assistants. Nosy Club engages with program participants to provide an interactive and user-friendly platform to seamlessly deliver information, recognise learning and reward participants. In 2017, Nosy Club solution by CILOYALTY delivered on all its objectives, increasing engagement across all areas and improving on user experience. The 2018 Employee Recognition Program award was a result of the team’s effort on Mercedes-Benz Australia Pacific’s Star Rewards program. The exceptional program was developed to incorporate all incentive program and roles across Mercedes-Benz Passenger Cars and Vans Dealerships in the region. Combining complex data, multiple access levels for end-users, and KPI calculations to ensure accurate performance, CILOYALTY managed to present a product with accurate and timely data management and seamless user experience for over 1,500 users. The Star Rewards program successfully included member registration, eLearning, auctions, rewards catalogue, newsfeeds, calendar of events, resource libraries, leaderboards and polling modules, exceeding the customer’s requirements and the brand’s high expectations. CILOYALTY, the sister brand of cievents, utilises the latest in technology to create solutions to connect businesses to their audience via strategic incentive, reward and recognition programs. A successful platform can inspire loyalty, build engagement, enhance company culture and deliver measurable results. -ends- Notes to editors: Flavia Kaucic at CILOYALTY is available for interviews on request. Images: About CILOYALTY CILOYALTY is a specialised team of professional behaviour shapers, who believe that loyalty should be rewarded. As agents of positive change, we are in the business of shaping inspirational programs to transform business performance through creative and targeted incentive marketing solutions. Solutions designed to connect your audience to your business via strategic incentive, reward and recognition programs that inspire loyalty, build engagement, enhance company culture and deliver measurable results. cievents partner with SolarBuddy to shine a light on energy poverty 2018-07-04T23:00:00Z cievents-partner-with-solarbuddy-to-shine-a-light-on-energy-poverty cievents have partnered with SolarBuddy to launch a global incentive to illuminate the futures of those living in energy poverty. SolarBuddy, an Australian-based charity, work to educate children about energy poverty, renewable energy and global citizenship as well as partnering with corporate organisations worldwide. Approximately 18% of the world’s population have no access to electricity which equates to 1.4 billion people living in the dark. This severely impacts education, health, the economy and the environment. SolarBuddy has delivered over 40,000 lights to 20 countries and partners with leading organisations across the globe. cievents have partnered with SolarBuddy with the aim to take whole communities from darkness to light. Hundreds of cievents staff, event and meetings clients and their delegates are encouraged to build SolarBuddy lights, creating an easy solution to contribute to the reduction of energy poverty. Solar lighting is a sustainable option that minimises the reliance on the burning of toxic kerosene, dangerous campfires, and expensive battery-powered torches, enabling children to do homework after dark, supports small businesses and improves safety and security of local communities. cievents are proud to combine their passion for creating events with a deeper purpose. The team’s goal is to build 10,000 lights through cievents’ meetings and events before 30 June 2019, fostering more meaningful experiences, increased engagement and inspiring others to contribute to the worthy cause. At the culmination of the incentive program, six staff members from around the globe will be chosen to accompany SolarBuddy on a trip to Cambodia to deliver the lights and witness the incredible impact the contribution has first hand. Natalie Simmons, Global General Manager, cievents, says the program is already having a positive effect on the team, “The impact of CSR is undeniable, and we are finding the experience just as valuable within our workplace as well as seeing the benefits in creating more meaningful connections with our clients. The opportunity to partner with SolarBuddy was a no-brainer.” Simon Doble, CEO of SolarBuddy and The Doble Group, agrees, “We are thrilled to be partnering with a global organisation in cievents, assisting us in achieving our mission to provide safe, reliable, effective and innovative solar energy solutions to communities who suffer from the limiting effects of energy poverty.” -ends- Kids Club Now Confirmed for Stage 1 of The Ruby Collection 2018-06-20T04:49:06Z kids-club-now-confirmed-for-stage-1-of-the-ruby-collection Great news for families! A Paradise Resort favourite will live on when the Ruby Apartments opens right next door, later this year. The ever-popular kid’s club has been confirmed as part of the first tower in the billion-dollar Ruby Collection development, set to open in November - something that had not been a part of the original development design. CEO David Brook is pleased to announce this family-friendly facility will be operational from early 2019. “Paradise Resort has been a favourite of families over the years due to the Kid’s Club facility and associated activities. “We want our current customers to come back and stay with us when The Ruby Apartments open later this year, so we’ve worked tirelessly to find a location for a kid’s club facility,” David said. The Ruby Collection Kids Club will be located on Norfolk Avenue, opposite the main entrance to the Ruby Apartments. Catering for children aged 3-12 years of age, the Kid’s Club will be open every day except Christmas Day and will offer a choice of fun-filled sessions per day. With space themed play areas including a 3D theatre, rocket science lab and galaxy sports court, the ‘Rocket Club’ will offer interactive programs designed to entertain and engage kids of every age. “Family holidays are sometimes not as relaxing for parents as they could be but having a kid’s club onsite ensures that parents get a little bit of time out too. “Many of our family packages will include one complimentary session per child per stay with additional sessions available for a fee and for parents wanting care outside Kid’s Club hours, our Ambassadors can arrange ‘in-room’ child-minding,” said David. The Ruby Collection Kid’s Club will open in early 2019 and until its official opening, Ruby Apartment guests will be able to access the adjacent Paradise Resort Kid’s Club. Online bookings for Kid’s Club will be launching closer to opening, and in the meantime, families can take advantage of the pre-opening offer and save up to 50% off their stay. The Ruby Apartments will feature spaciously designed apartments, with fresh and classy furnishings, providing guests with all the comforts of home – plus a few extras. Offering multiple configurations, the stylish one, two and three-bedroom apartments, villas and sky suites will cater perfectly for families, couples or even single travellers. Featuring expansive living areas, full kitchen and laundry, private ensuite with shower and thoughtful extras such as USB charging points, Bluetooth speakers, complimentary Wi-Fi and with easy access to Ruby’s own digital concierge, the apartment-style accommodation will be equally loved by younger and older guests alike. 50% off Pre-Opening Sale To celebrate our opening this november save up to 50% off the daily rate plus receive a range of bonus extras. Inclusions: Start your day with a complimentary continental buffet breakfast in Stones Bar & Grill for all guests Unlimited access to the Waterpark One Kid Club session per child 3-12years per stay Complimentary Wifi throughout your stay Complimentary local calls from your in-room phone Complimentary daily housekeeping service Monday - Saturday; (Sundays available on request) Complimentary use of the cardio gym, sauna and steam room 24-hour check-in Access to a range of activities and entertainment Access to Ruby's 24/7 digital concierge All pre-opening packages are on sale for a limited time and available for travel from 5 November 2018 to 31 March, 2020 and can be booked online at www.therubycollection.com.au *Conditions apply - ENDS - The Ruby Apartments – Tower 1 The first of four towers in the ‘billion-dollar game changer’ Ruby Collection development – the Ruby Apartments - is set to reshape visitor perceptions of what a family holiday experience is meant to be. Featuring 230 apartments and 13 ground floor villas, Ruby Apartments, will be launched to the public in November 2018, combining family appeal and 5-star facilities, with a sophisticated indulgence and cutting-edge features. Crystallised by the motto, ‘we don’t do ordinary’, the Ruby experience will stand apart from what visitors have come to expect from a Gold Coast stay with a new level in service and amenities that will knit together the northern Surfers Paradise precinct. Spanning 30 floors the stylish one, two and three-bedroom apartments and sky suites will provide a bird’s eye view of the Pacific Ocean or Gold Coast Hinterland and cater to the modern family with spacious living areas, full kitchen and laundry suitable for families of up to 8 to come together and enjoy all the comforts of home. In short, The Ruby Collection is a game changer. At Ruby, the traditional roles of customer service staff will be replaced with Ruby Ambassadors, whose roles will be multi-faceted, enabling them to better understand guests and offer a more personalised service. From the moment guests arrive, Ruby Ambassadors will assist with guests’ every need - from assisting at check-in, booking local tours and attractions, making a dinner reservation or just have a conversation over morning coffee. Ruby Ambassadors will simply know their guests better and offer a more personalised service while creating a fun casual atmosphere. MELBOURNE ART WEEK ENLIVENS THE CITY IN AUGUST 2018 WITH EXCEPTIONAL WINTER PROGRAM 2018-06-13T03:51:14Z melbourne-art-week-enlivens-the-city-in-august-2018-with-exceptional-winter-program Melbourne, Australia: Melbourne Art Foundation unveiled details of the Melbourne Art Week 2018 program which cumulates in the return of Melbourne Art Fair, 2-5 August 2018 (Vernissage 1 August 2018) and the Visual Arts Awards on 4 August 2018. Over 50 Victorian cultural organisations, institutions, art spaces, satellite fairs and galleries will come together in the staging of Melbourne Art Week; a dynamic program of exhibitions, events, talks, performances and workshops that take place during the first week of August. Other highlights include programming from MoMA at NGV: 130 Years of Modern and Contemporary Art; From Will to Form: Tarrawarra Biennial 2018; ACCA: A Lightness of Spirit is the Measure of Happiness, Buxton Contemporary: No One is Watching You: Ronnie van Hout and VCA Open Studios. Minister for Creative Industries Martin Foley said, “Melbourne Art Week is set to take over our arts precinct with a celebration like no other. Through exhibitions, fairs, workshops, talks and performances, it will be an opportunity to deep dive into the best in contemporary art. Our Government is proud to support Melbourne Art Week. Events like this bring together some of our most exciting artists and organisations and showcase why Victoria is the creative state.” Melbourne Art Foundation continues to support contemporary art and living artists through its initiative Melbourne Art Week, and in 2018 has joined with Associate Partner, MLC Life Insurance to commission a new performative work from Japanese-born, Australian-based artist Hiromi Tango (represented by Sullivan+Strumpf, Sydney). Performed on the streets of the Southbank Arts Precinct and incorporating Melbourne’s iconic cultural landmarks including ACCA, the 2018 home of Melbourne Art Fair, the work titled Lizard Tail (Dawn) has been embraced as the visual identity for the celebrated Melbourne Art Week. Susan Karson, Chief People, Marketing & Corporate Affairs Officer, MLC Life Insurance said, "We are delighted to partner with Melbourne Art Week in 2018 to support the commissioning of a new body of work by celebrated Japanese/Australian performance artist Hiromi Tango. Premised on the notion of interactivity, forging individual, social and cultural connections, Hiromi’s new work encapsulates the ethos of Melbourne Art Week in the bringing together of more than 50 cultural organisations to celebrate and support contemporary art and living artists.” MELBOURNE ART FAIR Melbourne Art Fair returns from 2-5 August 2018 (Vernissage 1 August 2018) as the anchor event of Melbourne Art Week, housed for the first time within the Southbank Arts Precinct and across two venues alongside the Australian Centre for Contemporary Art (ACCA) and the University of Melbourne Southbank Campus. Melbourne Art Fair exhibition sectors Galleries and Accent present 40 new and established galleries from Australia, New Zealand and the region exhibiting a diverse range of artists and curatorial themes through both solo presentations and group shows of closely related works. In 2018, the Fair will debut TIME, a site-specific video sector curated by Hannah Mathews (Senior Curator, Monash University Museum of Art) and Rachel Ciesla (Curator and Administrator Galleries and Programs, Melbourne Art Foundation). Unveiling a selection of new and recent works by Michaela Gleave (represented by Anna Pappas Gallery, Melbourne), Jess Johnson (represented by Darren Knight Gallery, Sydney) and Simon Ward, Sriwhana Spong (represented by Michael Lett, Auckland) and Angela Tiatia (represented by Sullivan+Strumpf, Sydney), TIME joins with a growing number of organisations focusing their resources on the activities of female practitioners. TIME speaks to the power of the now and is presented across four sites including Melbourne Art Fair, Buxton Contemporary, Fed Square and QT Melbourne. Michaela Gleave's A Galaxy of Suns (2018) transposes what is perhaps the most epic measure of time for humanity: the distance between earth and the universe, questioning the relationship to time, matter and space. The work takes the form of a highly ambient field of colour and sound presented for an intimate audience via QT Melbourne's inhouse entertainment system. New Zealand artist, Jess Johnson and animator Simon Ward’s new video Webwurld (2017) offers a glimpse into a hallucinatory netherworld. Presented at scale on Federation Square’s iconic Big Screen, the work materialises a dark portal into a dimensional world whose activities may be taking place simultaneously to our own. London-based, New Zealand artist Sriwhana Spong’s 2016 video This Creature provides a sensorial travel through time and place. Presented in Melbourne Art Fair and within the Riding Hall and historic surrounds of the former Mounted Police Stables, the work channels female medieval mystic Margery Kempe (known for writing the first recorded western autobiography) through a walk undertaken by the artist through London’s Hyde Park. New Zealand born multimedia artist, Angela Tiatia, explores contemporary culture by drawing attention to its relationship to representation, gender, neo-colonialism and the commodification of the body and place. Screened at the street entrance to the newly opened Buxton Contemporary, Tiatia's The Fall collapses conventional structures of time in a deceivingly lush portrait of human consumption and greed. Projects Rooms, presented by Four Pillars and supported by the Melbourne Art Foundation, returns as a non-profit platform for cutting edge art spaces presenting experimental work within the context of a major visual arts event. The 2018 Project Rooms take place within Melbourne Art Fair and will feature presentations from the Institute of Modern Art (Brisbane), Gertrude Contemporary (Melbourne), Blak Dot Gallery (Melbourne) and The Physics Room (Christchurch). Gertrude Contemporary’s Anxious Bodies for Unstable Environments is a project that reflects upon the current state of global instability. Curated by Mark Feary, the project will present new, recent and context specific works of sculpture, performance, video and robotics, by artists Deanne Butterworth, Mathieu Briand, Kate Daw, Kuba Dorabialski, Jason Maling and Mark Shorter. Ryan Presley brings performance and exchange in his exhibition Prosperity produced by the Institute of Modern Art, which centres on his ongoing project, Blood Money (2010 - present), in which he reimagines Australian banknotes’ figureheads as the heroes and warriors of Aboriginal history. Blak Dot Gallery will present new work by four Melbourne based artists Kirsten Lyttle who is of Māori descent, Lisa Hilli who was born in Raboul - PNG, New Zealand-born Tongan woman Frances Tapueluelu, and local Aboriginal artist Vicki Couzens. All four women explore their own traditional cultural and often matriarchal influences or issues to create discourse and examine identity. The Blak Dot Project Room will create an empowered and empowering space for both the artists and the viewer. The Physics Room, (Un)conditional Part 3 is a two-person exhibition of specifically-commissioned work by New Zealand artists Ayesha Green and Cushla Donaldson, which examine the conditions—unspoken and assumed—under which things are given and received, and how, in the shadows, agency can be leveraged or subverted. TALKS Melbourne Art Week will commence with the Keynote address by Philip Tinari, Director of Ullens Center for Contemporary Art (UCCA) at Deakin Edge, Fed Square on 31 July 2018 at 6.30pm, co-presented by the Melbourne Art Foundation, University of Melbourne and 4A Centre for Contemporary Asian Art, and supported by Fed Square. The Keynote headlines the Talks program, which is presented in association with the University of Melbourne, Learning Partner of Melbourne Art Week. Designed to promote discussion, education and interest in contemporary art practice in Australia and the Asia Pacific region, the free for the public Talks 2018: Space of Friendship takes place from Thursday 2 to Sunday 5 August at Federation Hall at the University of Melbourne Southbank Campus. PERFORMANCES & WORKSHOPS The city will come alive during Melbourne Art Week with live performance and creative workshops taking place at a range of venues and spaces across the Southbank Arts Precinct. The program includes Phillip Adams BalletLab's Metamorphosen, a performance installation created in a response to composer Richard Strauss Metamorphosen (1945). Adams situates a continues rolling of body bags arriving one after the other onto a giant 18 metre inflatable designed by artist David Cross. Described as a Mondrian pop art grave yard of dripping paints the body bags roll continuously in long drawn out adagio representation of grief and trauma but of great upheaval in response to romantic musical climaxes in the score. Weaving Workshops: Bush Toys and Baskets, presented by ACCA and the Melbourne Art Foundation, is a hands-on workshop with senior weavers from the Victorian Aboriginal Weaving Collective to be held on Sunday 5 August. Art lovers of all ages are encouraged to join Gunditjmara weaver Bronwyn Razem and Yorta Yorta weaver Donna Blackall to explore traditional and contemporary weaving practices. Spaces are limited and registration is essential. Other workshop highlights include NEW YORK! NEW YORK! Coinciding with 2018’s Melbourne Winter Masterpieces exhibition MoMA at NGV: 130 Years of Modern and Contemporary Art, NGV Kids presents a large–scale participatory installation that will showcase New York City. Featuring interactive displays, multimedia projections and hands-on activities, this free exhibition will introduce children to the vibrancy of New York. Melbourne’s leading contemporary dance company Chunky Move will offer public contemporary dance classes for participants ages 18+ on Wednesday 1 August and Saturday 3 August, with a special Dance Party on Friday 2 August. Sessions take place in Chunky Move's purpose built, state-of-the-art dance studios, located in the heart of Melbourne’s Southbank Arts Precinct and a short stroll from Melbourne Art Fair. Melbourne Art Week is supported by major partners the Victorian State Government through Creative Victoria and the Australian Government through the Australia Council, its arts funding and advisory body. Owned and presented by Melbourne Art Foundation, a not for profit organisation established in 2003, Melbourne Art Week will run from 30 July-5 August 2018 and Melbourne Art Fair from 2-5 August 2018. For further details please visit http://melbourneartfair.com.au http://melbourneartweek.com.au Ends Media Contact Rhiannon Broomfield, Senior Publicist, Rhiannon@melbourneartfoundation.com, +61 410 596 021 Media pack including imagery: https://www.dropbox.com/sh/inr4of1fu6bciwl/AACAJR2kwFSixC8bT2IcA12ta?dl=0 Video of Hiromi Tango performance: https://www.dropbox.com/sh/mdm0oaiku80unxc/AABsVZQzdtJeUGZv6rD58vG1a?dl=0 About Melbourne Art Week | 500 + Artists | 50 + Events | 30 + Venues Melbourne Art Foundation has joined with over 50 Victorian cultural organisations, institutions, art spaces, satellite fairs and galleries to stage Melbourne Art Week (30 July-5 August 2018); a dynamic winter program of exhibitions, events, talks, performances and workshops. Melbourne Art Fair returns from 2-5 August 2018 (Vernissage, 1 August) as the flagship event of Art Week and will take place for the first time across two venues within the Southbank Arts Precinct and alongside ACCA. Other highlights of Art Week include the Visual Arts Awards (Saturday 2 August), From Will to Form: Tarrawarra Biennial 2018; ACCA: A Lightness of Spirit is the Measure of Happiness, Buxton Contemporary: No One is Watching You: Ronnie van Hout, VCA Open Studios + more. About Melbourne Art Foundation Melbourne Art Foundation is a not for profit organisation established in 2003 to promote contemporary art and living Australian artists. Melbourne Art Foundation produces the biennial Melbourne Art Week, and flagship events Melbourne Art Fair and the Awards for the Visual Arts. Melbourne Art Foundation sponsors a range of programs during Melbourne Art Week for the benefit of living artists, to facilitate public discussion and develop new audiences for contemporary art. They include major commissions, project rooms featuring emerging and independent artists and art spaces, public talks, collector programs, guided tours and the celebrated opening night; Vernissage. About Melbourne Art Fair Melbourne Art Fair is the flagship event of Melbourne Art Week, taking place for the first time within the Southbank Arts Precinct and alongside ACCA. Showcasing a curated selection of 40 galleries, the Fair will present some of the newest and most respected artists from Australia, New Zealand and the region. Beginning in 1988, Melbourne Art Fair was founded by galleries from Australia, and has fired the enthusiasm of discerning collectors and an informed public for 30 years. Over its extensive history, the Fair has been instrumental in stimulating critical and commercial attention for galleries and their artists, presenting a rich and diverse cross-section of the region’s visual art scene. Melbourne Art Fair 2018 is set to welcome over 20,000 visitors over 5-days, from Thursday 2 August to Sunday 5 August (Vernissage Wednesday 1 August). Tickets now on sale: www.melbourneartfair.com.au/tickets Melbourne Art Fair Event Details Melbourne Art Fair runs from Thursday 2 August to Sunday 5 August 2018 (Vernissage, Wednesday 1 August) in the Southbank Arts Precinct alongside ACCA, 111 Sturt Street Southbank VIC | melbourneartfair.com.au Collector Preview Wednesday 1 August, 2pm-5pm Vernissage Wednesday 1 August, 5pm-9pm Collector View Thursday 2 August, 10am-12pm Public Opening Thursday 2 August, 12pm-5pm Friday 3 August, 10am-9pm (Friday Up Late) Saturday 4 August, 10am-6pm Sunday 5 August, 11am-4pm About MLC Life Insurance MLC Life Insurance is a specialised life insurance business. It represents a landmark strategic partnership between National Australia Bank (NAB) and Nippon Life Insurance under which NAB retain 20% shareholding and Nippon Life hold a majority 80% of the shares in MLC Limited, the entity which operates the MLC Life Insurance business. The Australian-led and managed business aims to leverage Nippon Life’s global presence, built over 128 years, alongside MLC Life Insurance’s significant experience in understanding and meeting the insurance needs of everyday Australians since 1886. For more information on MLC Life Insurance, visit mlcinsurance.com.au Businesses Are Investing in Technology to Improve Customer Experience, but Many Are Still Falling Short of Giving Customers What They Want 2018-06-06T22:06:57Z businesses-are-investing-in-technology-to-improve-customer-experience-but-many-are-still-falling-short-of-giving-customers-what-they-want Nearly two-thirds (60%) of respondents in Australia say more work is needed by companies to improve their online experience Customer experience (CX) ratings vary by vertical with hospitality leading the way globally More than half of all respondents think machine-to-people interactions will improve CX Australian consumers still believe they will have the better customer experience in a physical location than an online store A new Mitel® (Nasdaq:MITL) (TSX:MNW) survey of 5,000 adults from Australia, the United States, UK, France and Germany indicates a measurable disconnect between the advancements organisations think they are making to deliver exceptional customer experience and how customers actually view their commercial interactions. Specifically, less than half of respondents believe the technology needed to deliver the perfect online buying experience is available. This stands in stark contrast to findings of a previous Mitel survey in which 90 percent of IT decision-makers optimistically reported progress in improving customer experience through the use of technology. While a clear sign of the growing pains associated with digital transformation initiatives underway globally, the new survey also uncovers an opportunity for technology to play a key role in defining and keeping pace with changing buyer behaviour and preferences. In fact, over half of those surveyed believe machine-to-people interactions will positively transform the customer experience (51% in Australia). Vertical Visionaries, Leaders and Followers As customer experience becomes increasingly critical for businesses to remain relevant and compete, Mitel’s survey shows differences in customer satisfaction across vertical industries. Growing use of cloud communications and applications, combined with emerging technologies like the Internet of Things (IoT), artificial intelligence, chatbots, and natural language processing (NLP), are creating new ways for companies to nurture and build customer relationships. Winning companies will be those that are able to differentiate their brands by delivering seamless experiences across physical and digital environments, devices and channels. Currently, some segments are doing better than others. Hospitality leads the charge: Hospitality management knows the first stop on the itinerary for today’s travellers are online review sites. Before booking a trip, consumers want to hear what others have to say. In fact, it’s a near-universal activity. Given the impact reviews can have on average daily room rates, it’s no surprise this industry takes customer satisfaction seriously, receiving top marks among those surveyed. Australians also responded with high satisfaction rates (41%) with regards to their online experience with hospitality providers. Physical retail isn’t dead, but the customer experience is: More than 60 percent of shopping done by respondents still takes place in a physical store, though that number is shifting. When asked about the challenges faced by today’s brick-and-mortar retail outlets, three out of five respondents say the fact retail stores are struggling has more to do with the customer experience they provide, not products. While Australians are currently shopping in physical stores at much higher levels (74%) they agree with their global counterparts that customer service just doesn’t exist anymore. A seamless omnichannel approach is critical for this market, where more than one-third (36%) of Australian respondents note they make purchasing decisions based on the experiences brands provide versus the products and services offered. Chatbots can be used to manage simple tasks, while IoT and team collaboration tools open up new avenues for communications across media, whether it’s voice, email, SMS, web chat, social media or a website. Speed is the game in sports and entertainment: In the fast-paced world of sports and entertainment, immediate and clear communication is a necessity. Forty-nine percent of Australian respondents point to simplicity and speed as the most important factor in a good customer service experience, slightly higher than the global average (45%). Availability vital in healthcare: Healthcare organisations receive the lowest marks from respondents in all countries when it comes to customer service. Australian respondents, in particular, say availability and 24/7 service (40%) is the most important feature they look for from healthcare services, followed by simplicity and speed (36%). Additional insights from the data indicate: Bots, AI and machines can fill the customer service gap: Consumers appear to be increasingly comfortable with machine-to-people interactions when shopping online, with over 78 percent of Australian respondents saying they are satisfied dealing with automated processes. Most do not want to interact with a person while shopping online unless the service is very complicated, or they are having trouble finding the product or service they need. Half of Australian consumers and over 60 percent of U.S. respondents say if they could shop without speaking to a person, it would be a good thing. Even so, physical retailers need to balance the use of technology. Consumers do expect people to efficiently help them when shopping in a physical storefront. Mobile reigns supreme in the United States; Australia favours in-store: Of all respondents, U.S. and Australian consumers shop most frequently during a typical week. There are also notable differences by country regarding how and where consumers shop. U.S. respondents reach for their smartphone and use apps; Britons like shopping online via their tablets; French shoppers most often use their laptops; Germans are more likely to use a desktop computer; and Australians prefer a physical store location (74%). In Australia, brands can’t be complacent about improving their online presence. While more Australians still prefer buying goods and services in physical stores, more than two in five (42%) say they want to shop even more online, and just one in ten Australians (9%) say they don’t like shopping online at all. Seven in ten Australians (71%) say overall, shopping online is more convenient than shopping in a store. To meet this growing demand for online services, and the change taking place in consumer behaviours and expectations, brands need to consider a greater level of consistency across both the online and physical experience for their customers. Mitel’s study is the latest in its Business Insights Survey Series, which builds on previous research from August 2017 where more than 75 percent of IT decision-makers said they planned to tie together devices, emerging technologies, and communications and collaboration capabilities within two years to enable machine-to-people interactions to improve customer experience. This body of work expands on the concept established by Mitel in 2016 of “Giving Machines a Voice” to enable IoT and other machine triggers to launch real-time communications workflows that can improve how companies work and collaborate. Exploring a different angle, this survey examines how consumers view customer experience in shopping for goods and services across market segments, including retail, hospitality, sports and entertainment, health care, financial services and utilities. For more results and a closer look at regional or country-specific data, download the white paper. Quotes “As physical and digital worlds begin to seamlessly intersect, how effectively a company serves its customers across both domains determines tomorrow’s winners and losers,” said Jon Brinton, Senior Vice President of Customer Experience Solutions at Mitel. “By supplementing existing applications and investments with new technologies such as AI, team collaboration and IoT, companies can better communicate and collaborate internally and externally and begin to proactively deliver the level of customer experience buyers expect.” “The data shows no matter where you are in the world, customer experience matters—bottom line,” said survey administrator Regina Corso of Regina Corso Consulting. “In order to truly connect with customers on their own terms, organisations must look for new ways to balance technology investments with personalised customer service. Those that are able to navigate this balance will go on to build strong brand loyalty with their customers, helping them succeed in today’s highly competitive purchasing environment.” Additional Facts Mitel has been recognised as a Leader in the Gartner Magic Quadrant for Unified Communications for four consecutive years. Synergy Research Group has confirmed Mitel’s position as the #2 unified communications as a service (UCaaS) vendor worldwide. Mitel hosted cloud solutions are trusted by more than one million global subscribers. Related Materials Download the “Giving Machines a Voice” white paper Download the "Customer Experience for Dummies" e-book. Read the guide on "5 Steps to Increase Revenue Through Customer Experience." Download the "Digital Transformation for Dummies" e-book. About Mitel A global market leader in business communications powering more than two billion business connections, Mitel (Nasdaq:MITL) (TSX:MNW) helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve more than 70 million business users in more than 100 countries. For more information, go to www.mitel.com/en-au and follow us on Twitter @Mitel_AU. Contact Information PR agency contact Martin Aungle Explore Communications +61 (0)415 917 381 maungle@explorecomms.com.au Media – EMEA & APAC Sandrine Quinton +33 (0)130-964-301 sandrine.quinton@mitel.com Marc Edward Agency grows Comms Division with new client Cruiseco Australia 2018-05-28T04:33:10Z marc-edward-agency-grows-comms-division-with-new-client-cruiseco-australia Marc Edward Agency grows Comms division with cruise industry specialists Marc Edward Agency (MEA) bolsters their Communications division with new client, Cruiseco Australia. Following on from the successful execution of the Cruiseco 17th Annual Conference in Brisbane earlier this year, the cruise industry specialists have appointed MEA as PR agency of record. “Having demonstrated their ability to seamlessly integrate into our team and understand our business whilst working on our recent Annual Conference, we have made the decision to formalise our partnership with MEA,” says Amanda McClelland CEO Cruiseco. “We feel that the synergies between our teams, our Member network and the relationships fostered over the past few months are testament of great things to come.” Nigel Hickey, MD, MEA, said: “We’re excited to be working with the leading cruise travel consortium for Australia and International Markets. We look forward to working in partnership with Cruiseco to deliver an integrated communications solution.” For more information, please contact: Emma Mumford, emma@marcedward.com.au, (02) 9290 170 Kirsty Stuart, kirsty@marcedward.com.au, (02) 9290 1700 Marc Edward Agency Comms Division continues to expand 2018-05-09T00:45:31Z marc-edward-agency-comms-division-continues-to-expand Marc Edward Agency (MEA) continues to grow their Communications Division with new Senior Account Executive, Kirsty Stuart. Having recently returned from working at Behrman Communications in New York, Kirsty bolsters the team with experience spanning the local and international markets. Complementing the strategic hire, Emma Mumford has stepped into a Senior Account Director role where she will oversee MEA’s Communications and Activations Divisions. Leveraging her previous experience in Activations, Emma will focus on the continued development and execution of integrated campaigns for clients. Personnel changes accompany the recent client win, Decoroom, to the growing Comms Division. MEA have been appointed as PR agency of record for the interior designers managing their media relations, content development and social media strategy. For more information, please contact: Emma Mumford, emma@marcedward.com.au, (02) 9290 1700 Kirsty Stuart, kirsty@marcedward.com.au, (02) 9290 1700