The PRWIRE Press Releases https:// 2017-07-25T00:18:14Z Dell Boomi Announces the Launch of Australian-based Atom Cloud and MDM Cloud 2017-07-25T00:18:14Z dell-boomi-announces-the-launch-of-australian-based-atom-cloud-and-mdm-cloud Sydney, Australia – July 25, 2017 – Dell Boomi® (Boomi) has announced the availability of an Australian-based Boomi Atom Cloud and Boomi MDM Cloud, adding to the available deployment options for customers using Boomi to connect applications, manage data, and orchestrate critical business processes – between cloud platforms, software-as-a-service (SaaS) applications, and on-premises systems. “Personalisation of the student, researcher and alumni experience is critical for Flinders University’s strategic success, and having a reliable and timely view of each constituent is essential to make that happen,” said Kelvin McCarthy, Acting Associate Director – Information and Digital Services, Flinders University. “We’re increasingly using consumer-styled cloud services to provide a contemporary user experience but the risk of creating siloed environments in a cloud-based world is greater than ever. By taking an MDM approach to data integration, we will be able to offer better functionality backed by a consistent view of the constituent.” The Boomi Integration Cloud platform underpins ‘The Connected Business’ where enterprises leverage key information and insights to be better, faster and smarter. It supports all of an organisation’s application integration processes. It features a powerful range of integration, data management and workflow automation capabilities that can be realised in a fraction of the time of legacy middleware technologies. The Boomi Atom is a light-weight runtime engine that handles all the connectivity between applications and data sources. The Australian-based Boomi Atom Cloud gives businesses the option of running processes closer to their data. Boomi MDM Cloud Now Available Boomi Master Data Management (MDM) is the solution to represent data consistently across an organisation, enabling data governance to synchronise, cleanse and enrich data across domains. It scales to accommodate growth as data volume, applications and business user demands continue to increase. With the Australian-based Boomi MDM Cloud, the “golden records” used to enforce data integrity across applications are stored in a local cloud repository. “In the 18 months since our launch into Asia Pacific and Japan, we’ve seen considerable demand for integration as organisations look to modernise their existing business environments, and invest in best-of-breed solutions better suited to modern hybrid application ecosystems or cloud transformation initiatives,” said Michael Evans, Managing Director APJ at Dell Boomi. “Master Data Management is a critical piece of that puzzle – it gives organisations a very powerful and yet simple way to ensure the quality and accuracy of its valuable data assets.” Chris McNabb, Chief Executive Officer at Dell Boomi, said, “The influx of data generated in the digital era has transformed MDM from a luxury to a necessity. The Boomi MDM Cloud ensures companies in the region can remove disparity and seamlessly collect, analyse and use business-critical data to make more informed strategic decisions. This allows them to beat the competition by better understanding customer and stakeholder demand and delivering to those expectations.” The reality of hybrid IT means that enterprises are now faced with numerous new challenges, and opportunities, to proactively manage data across their business – a critical factor to success in a fast-moving and increasingly-competitive global marketplace. While integration platform-as-a-service (iPaaS) offerings have traditionally focused only on the movement of data between applications, there is an increasing need for one that can help organisations create simple workflows as well as govern, enrich and control data in real time as it moves between complex networks of cloud, mobile and on-premises applications. The local launch of the Boomi MDM and Boomi Atom Clouds forms part of Boomi’s regional expansion plans, with the company currently extending its presence beyond A/NZ into South-East Asia through the 2018 financial year. This comes on the back of significant demand from medium-sized and large enterprises since it opened its Australian office in April 2016. About Dell Boomi Dell Boomi (Boomi), an independent business unit of Dell, accelerates business agility by integrating the information organizations need whenever and however they need it. The Boomi integration platform drastically transforms the way organizations connect, create, manage and govern all their applications and data. As a result, more than 6,000 organizations of all sizes use the Boomi platform to run smarter, faster, and better. Boomi also helps customers drastically reduce implementation times over traditional integration, API management, MDM and workflow automation solutions. Visit www.boomi.com for more information. © 2017 Boomi Inc. Dell and Dell Boomi are trademarks of Dell Inc. or its subsidiaries. Dell disclaims any proprietary interest in the marks and names of others. State of play: National study reveals our video game habits 2017-07-23T23:07:54Z state-of-play-national-study-reveals-our-video-game-habits Sydney, Australia – 24 July 2017 – New research by Bond University and the Interactive Games & Entertainment Association (IGEA) has found video and computer games are right up there with the kitchen sink with 97 per cent of Australian households with children stating they have video game devices, eight out of 10 owning multiple game devices. Digital Australia 2018 studied 1,234 Australian households and 3,135 individuals, revealing it’s not only kids that appreciate game time. Almost half of parents play games online with their kids, with reasons for playing together including family enjoyment, education, and as a way to monitor what children play. The study revealed that 67 per cent of people surveyed play video games. Older Australians continue to make up the largest group of new players over the past six years with 43 per cent of people aged 65 and over playing video games. Females account for 46 per cent of all players. Dr Jeff Brand, Professor at Bond University and lead author of the report, said that the average age of players has increased by a year to 34 and that motives for playing are shifting. “The fun continues through interactive games, but the research shows that games increasingly serve other uses. Australians are playing for social connectedness, whether that be with family or friends. They’re playing to reduce stress, to be challenged, to learn, to keep the mind active, or for physical and mental health benefits.” “Everyone finds their own reason for playing. Our research shows that motives for playing video games differ by life stages. Young adults play to help pass time, have fun, and de-stress, whereas older Australians, while also playing for enjoyment and to pass time, report keeping the mind active as a top reason for playing.” The Digital Australia study, which has been running since 2005, also highlights just how social game play has become. This year’s report found only eight per cent of Australians play alone, with the remaining 92 per cent playing with friends, partners, family and strangers online at least once in a while. Most players share their enjoyment of games with others in the community through various methods. Seven in 10 Australian players have watched videos and used walkthroughs to help their gameplay and more than a quarter have posted their own videos of gameplay. Australians also enjoy watching other people play games, particularly at a competitive level with a third watching e-sports. “Games are no longer a subculture – everyone plays. We’ve moved far beyond the classic clichés that dogged video games in their early years,” said Dr Brand. “Interactive games are woven into the fabric of our culture – a culture more nuanced and capable of enjoying the benefits of the digital economy than ever before.” Ron Curry, CEO of IGEA, said, “Digital Australia 2018 shows how the state of game play in Australia has progressed. Games are one of the many things shaking up traditional viewing culture, and Australians are consuming games in more ways than ever before.” “We’re also playing with purpose, with more and more Australians recognising the value of games, beyond entertainment, in the family home, schools, workplaces and socially.” Other key findings of the Digital Australia Report 2018 include: The average Australian consume games just like other media – 89 minutes is the average daily total of all game play. Gaming for health – Australians value play for better health and positive ageing, whether that be to improve thinking skills (84%), improve dexterity (78%) or manage pain (59%). Ninety per cent say they play to increase mental stimulation, 80 per cent state video games help fight dementia, and 54 per cent agreed playing games can help increase mobility. Gaming for education – Games are increasingly finding their way into education, learning and training settings. A third of Australians have used games at work, and one in two parents reported their children have used games at school. Parents are also speaking with their children about playing online safely (84 per cent). About Digital Australia 2018 Digital Australia 2018 is the seventh study in a series of national Australian research that began in 2005. The report, which is based on a study of 1,234 Australian households and 3,135 individuals, looks at the demographics of Australians who play games, play habits, behaviours and attitudes. About IGEA IGEA is an industry association representing the business and public policy interests of Australian and New Zealand companies in the computer and video games industry. IGEA’s members publish, develop, market and/or distribute interactive games and entertainment content and related hardware including mobile and handheld games. For more information, please visit www.igea.net. Media spokespeople available Ron Curry, CEO of IGEA Dr Jeff Brand, Professor, Bond University and lead author of the report Consumer case studies and subject matter experts For all interview requests, please contact Amy Rathbone, Espresso Communications, on +61 2 8016 2220 or igea@espressocomms.com.au. Siemens Launches Digitalize 2017 to Advance Australia’s Digital Future 2017-07-18T22:00:09Z siemens-launches-digitalize-2017-to-advance-australia-s-digital-future To be held on 30 August in Sydney, the full day conference will showcase the real-world applications of digitalization in energy, infrastructure, industry and the workforce Keynote address by technology thought-leader Steve Vamos, former Chief Executive Officer of Microsoft Australia and Managing Director of Apple Computer Asia Pacific, will explore the behaviours that contribute to a high performing board in an era of constant change. Forum will feature a number of prominent guest speakers including Kumar Parakala, Global Digital Leader, GHD, Stefan Bungart, Head of Digitalization, Siemens Power Generation Services, and others. Siemens today announced that its annual digitalization conference, ‘Digitalize 2017’, will be held at the Sheraton on the Park, Sydney on Wednesday, 30 August 2017. The conference will discuss and debate how digitalization is revolutionising the workforce, industry and the energy and infrastructure sectors. The theme of the conference comes at a critical time, following reports by the Digitisation Index for Australia concluding that despite significant strides made with technology, Australia lacks the digital maturity to compete in an increasingly connected and globalised economy. It also points to a growing gap in the economy between digitally mature firms and less digitally mature firms, with the latter running the risk of being left behind. Providing the keynote address at this year’s forum is renowned technology thought-leader Steve Vamos, former Chief Executive Officer of Microsoft Australia and Managing Director of Apple Computer Asia Pacific. Mr Vamos, currently in the process of writing his first book, has twice been listed by the Australian Financial Review as one of the most influential members of the Australian technology industry. At Digitalize 2017, Mr Vamos will explore the behaviours that contribute to a high performing board in an era of constant change. Mr Vamos is an advocate for Conscious Capitalism and was the founder and President of the Society for Knowledge Economics (SKE), a not for profit think-tank that aimed to encourage and promote new and better leadership and management practices. Mr Vamos will be joined by a number of high-profile speakers including: Kumar Parakala, Global Digital Leader, GHD, the recipient of SEARCC & ACS Digital Disruptors' International Professional of the Year 2016 Award and the Queensland Government Leadership Excellence Award. Mr Parakala will discuss how the efficient use of skills relating to location intelligence, virtual reality, visualisation, and data analytics can optimise processes, resolve challenges, predict future scenarios and make the right business decisions. Stefan Bungart, Head of Digitalization, Siemens Power Generation Services, a passionate entrepreneur and thought leader creating a vision and strategy for the future of digital services, influencing effectively across organisations to drive strategy execution and adoption. Jeff Connolly, Chief Executive Officer, Siemens Australia and New Zealand, the first Australian to hold this position since 1984. Mr Connolly is a member of 11 boards including serving as Chairman of the Prime Minister’s Industry 4.0 Task Force. In addition, he is the Vice President of Australian Industry Group and the founding member of the Australian Advanced Manufacturing Council and member of the Victorian Government Future Industries Ministerial Advisory Council. Speaking about the forum, Mr Connolly said: “Digitalization is the key to success in ‘future-proofing’ Australia’s investments in critical infrastructures and getting the most out of the country’s resources. As the world enters into a fourth industrial revolution driven largely by the merging of automation and digitalization, organisations face a growing challenge of turning data into valuable information that can increase speed and impact of innovation. As a result, Siemens is creating a bridge between real and virtual worlds that will open doors to new opportunities, new ways to compete and for Australia to use its renowned ingenuity. “With operations in 190 countries, Siemens is ideally placed to share knowledge and insights on how companies and industries can realise the full potential of embracing digital technologies to reduce costs, improve efficiencies, increase flexibility and productivity – ultimately becoming more competitive. Digitalize 2017 is a timely reflection of how Australian companies can embrace ingenuity and intelligent technology to expand their local footprint.” This year’s conference, Digitalize 2017 – the second such event Siemens has held in Sydney, Australia – will include discussions across four key themes: Workforce Attracting talent in the digital age The workforce of the future Disruption of education, and implications for the workforce Infrastructure Smart resilient cities Planning and financing for infrastructure investments Intelligent transport systems Energy Australia’s energy transformation Digital services Distributed energy systems Industry The Digital Enterprise Jumping the innovation “Valley of Death” Driving innovation in Food & Beverage ​ For registration and more details see https://www.siemensdigitalize2017.com/ Event details: Date: Wednesday 30 August 2017 Time: 8:30am – 5:00pm, followed by networking drinks Location: Sheraton on the Park, Sydney Registration fees: Early Bird Registration - $150.00 (*Please note that the early bird registration expires on 31st July at midnight) Standard Registration - $250.00 ​ You can also join the discussion on Twitter using #digitalize2017. * Further sessions will be confirmed later. Media contact for journalists Ms. Krupa Uthappa p: +61 3 9721 7681 krupa.uthappa@siemens.com Siemens AG (Berlin and Munich) is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. The company is active in more than 200 countries, focusing on the areas of electrification, automation and digitalization. One of the world's largest producers of energy-efficient, resource-saving technologies, Siemens is a leading supplier of efficient power generation and power transmission solutions and a pioneer in infrastructure solutions as well as automation, drive and software solutions for industry. The company is also a leading provider of medical imaging equipment – such as computed tomography and magnetic resonance imaging systems – and a leader in laboratory diagnostics as well as clinical IT. In fiscal 2016, which ended on September 30, 2016, Siemens generated revenue of €79.6 billion and net income of €5.6 billion. At the end of September 2016, the company had around 351,000 employees worldwide. Further information is available on the Internet at www.siemens.com. Dell Boomi’s Latest Release Builds on Cloud Integration Platform to Drive Digitally Connected Experiences with Customers, Partners and Suppliers 2017-06-21T04:31:56Z dell-boomi-s-latest-release-builds-on-cloud-integration-platform-to-drive-digitally-connected-experiences-with-customers-partners-and-suppliers ROUND ROCK, Texas, June 20, 2017 – Dell Boomi™ (Boomi) announced the availability of the Spring 2017 release of the industry’s most robust and comprehensive cloud-native, enterprise integration platform to move, manage, govern and orchestrate data across hybrid IT architectures. The latest release enables Boomi customers to more efficiently connect everything and enable everywhere, with new, no code application integration accelerators, new features to fortify DevOps at enterprise scale, and improve data governance and security. “Today’s enterprise organization needs to create digitally connected experiences with customers, partners, and suppliers in order to stay ahead of the competition and remain relevant,” said Chris McNabb, CEO of Boomi. “Integration teams are under ever increasing pressure to make this happen at an accelerated pace. With this release, our platform provides organizations with the industry’s most comprehensive and robust integration foundation for rapidly building a digital business that’s smarter, better and faster.” Boomi’s Spring 2017 release includes more than 150 features that have been added to the market-leading Boomi integration platform as a service (iPaaS) over several months and are now generally available. Highlights include the following. Low and No Code Integration Accelerators Boomi accelerates implementations by providing a drag-and-drop data integration and application development environment, pre-built tools and reusable components, including: Workflow Automation - In March 2017, Boomi acquired ManyWho, a low-code development platform for building and deploying workflow applications, making Boomi the most comprehensive cloud-native integration and application development platform to accelerate digital transformation. The latest release allows an application developer to easily invoke a Boomi integration process within a workflow. No Code, Pre-built Integration Templates - Boomi offers citizen integrator support with 12 additional processes for the Boomi Process Library. The Boomi Process Library provides proven examples created by Boomi experts that any Boomi user can choose as a starting point to build their integration. Support for PaaS Integration - Boomi easily integrates with leading PaaS vendors and provides comprehensive support for PaaS solution integration. This release offers new connectors for Azure, AWS and Google. B2B Trading Partner Common Components - Three new types of EDI components provide increased reusability of common data among Trading Partners. Re-using common components increases flexibility, reduces duplication and simplifies updates. This saves time and development effort, especially for organizations with varied businesses, organizations growing through acquisition, as well as conglomerates and organizations with semi-autonomous business units. Fortified DevOps Features DevOps teams are looking for the ability to simplify and automate the delivery and deployment of applications and integrations, allowing organizations to focus more of their resources on innovation. Boomi’s fortified DevOps features provide new, robust enterprise capabilities, while reducing the complexity associated with IT operations, including: Docker Container Deployment - Easily create pre-configured containers. Docker containers simplify and provide flexibility to spin up and down instances of Boomi with pre-defined configurations to increase developer productivity and speed up application integration. Programmatic Onboarding for Trading Partners - Simplifies and speeds up onboarding, dramatically reducing the time required from weeks and days to hours and making the setup error-free. Data Stewardship Independence - Four new platform Quarantine API endpoints enable resolution actions outside of Boomi Master Data Management (MDM). This means data stewards can work in other applications, including cloud applications like Slack, to streamline governance tasks and approvals. Dynamic Integration Processes - With Boomi’s Process Route Shape feature, users can break down multi-step processes into smaller, independent functional groups and dynamically execute sub-processes. This independence between the main process, sub-process, and routing rules enables reusability of repeated logic and actions, and facilitates seamlessly updating and testing integrations. Data Governance and Security Organizations need technologies that provide ease of use to accelerate digital initiatives, while offering appropriate controls for the business units they support. Customers need to enforce the right data governance and security models that ensure compliance with business policies, contracts and regulations. Boomi’s latest release includes: Automated Data Governance - Data source rankings ensure that each Boomi MDM golden record is from the most trusted source system and propagated across all systems. Data stewards can easily enforce governance policies with automatic updates to all golden records when the data model and associated business rules are changed. Identity Management - With Boomi API Management developers can now leverage third party Authentication Sources to support OAuth 2.0 and SAML authentication use cases. API Policy Management - With an unlimited number of API calls, an organization can be vulnerable to Denial of Service (DoS) attacks and potentially overwhelm or tax the infrastructure. Boomi API Management allows for the configuration of policies to define a Contract. These Contracts can be coupled with entitlement tiers (i.e. Gold, Silver, or Bronze) as a mechanism for API providers to define expected service levels across their customer base. Additionally, with Quota, Rate Limit and Throttling functionality, the API Provider can limit the number of API calls for a specific time period. To learn more about the Boomi Spring release or see a demonstration, please visit: https://boomi.com/blog/boomi-advances-speed-efficiency-application-integration About Dell Boomi Dell Boomi (Boomi), an independent business unit of Dell, accelerates business agility by integrating the information organizations need whenever and however they need it. The Boomi integration platform dramatically transforms the way organizations connect, create, manage and govern all their applications and data. As a result, more than 5,800 organizations of all sizes use the Boomi platform to run smarter, faster, and better. Boomi also helps customers drastically reduce implementation times over traditional integration, MDM, API management and workflow automation solutions. Visit http://www.boomi.com for more information. © 2017 Boomi Inc. Dell, Dell Boomi, ManyWho, and Boomi iPaaS are trademarks of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others. # # # News and invitation: First Acquia Engage Conference in Asia Pacific Addresses Digital Transformation with Open Source and Cloud 2017-06-21T00:23:32Z news-and-invitation-first-acquia-engage-conference-in-asia-pacific-addresses-digital-transformation-with-open-source-and-cloud Sydney, June 21, 2017 - Acquia, the digital experience company, today announced keynote speakers, sponsors and session tracks for its inaugural Acquia Engage Asia Pacific Japan, from August 22-23, which will bring together digital experience leaders and practitioners from around the region.   Executives from enterprise organisations including Flight Centre, EnergyAustralia, IAG, ADMA, Asian Development Bank, Pac12 Networks, Australian Government Department of Finance and the Department of Environment and Energy among others, will gather at the InterContinental Sydney to share their experience in digital innovation and transformation. They will also hear from Dries Buytaert, creator of the Drupal open source web content management system and co-founder of Acquia, along with Acquia Chief Product Officer Christopher Stone, who will share insight into Acquia’s product roadmap.   “Acquia Engage will bring digital experience professionals together in Sydney for two days of knowledge sharing and insight into disruptive strategies that drive growth and engagement,” Buytaert said. “Each presenter will show how their organizations are setting the standard for orchestrating customer experiences across channels.”   The conference agenda features hands-on best practices sessions, technical sessions, organisational strategy sessions, and executive business sessions all focused on helping organisations succeed with their digital initiatives.   “Staging the first Engage event outside of North America really marks a milestone for Acquia in Asia Pacific. More importantly it exemplifies the adoption of cloud and open source technologies as a differentiator in digital experience technology in Asia Pacific,” said Tahlor DiCicco, director of marketing, Acquia Asia Pacific and Japan. “Our impressive speaker and sponsor line-up from around the region demonstrates the commitment of enterprises, the public sector and digital agencies to using the most advanced open source technologies to solve the complex digital issues.”   Acquia Engage Asia Pacific is supported by leading digital agencies and technical development organisations: Ogilvy, Publicis Groupe, CI&T, Deloitte Digital, Doghouse Media, VML, IE Digital, Loud & Clear, Salsa Digital, Technocrat, Morpht, Adelphi Digital and Digital Garden.   For more information about Engage and to register, please visit https://apjengage.acquia.com/register. LogMeIn makes digital customer service smarter; takes aim at CRM market with introduction of Bold360 2017-06-09T00:00:00Z logmein-makes-digital-customer-service-smarter-takes-aim-at-crm-market-with-introduction-of-bold360 SYDNEY, AUSTRALIA – 9 June 2017 – LogMeIn, Inc. (NASDAQ:LOGM) today introduced Bold360, an intelligent customer engagement platform that provides a modern, flexible way for companies to interact with customers and get a real-time 360-degree view of all touchpoints and contextual data in a single solution.  Through a powerful combination of popular digital engagement channels, support tools, and a unified interface, Bold360 is taking on the traditional customer service market by bridging the gap between the customer and vital business information; helping companies deliver the immediate and personalised experience today’s consumers expect.   “The rise of digital, artificial intelligence and mobile-first lifestyles has changed how customers want to interact with their favourite brands,” said Mary Wardley, Program Vice President, Loyalty and Customer Care, IDC.  “As a result, companies need to rethink how they approach customer service to stay competitive.  Offering a variety of engagement channels is just the beginning.  The experience – whether automated or agent-assisted – needs to be seamless and the information contextual, to deliver the type of experience that will create long-term brand loyalty.”   According to a recent report from Gartner entitled The Eight Building Blocks of CRM: Data and Information (July 2016), there are a handful of key challenges when it comes to an organisation’s CRM strategy.  Specifically, they cite that “creating, maintaining and leveraging a single view of the customer is hard to achieve internally and the required capabilities are not provided by many CRM vendors. Many solutions fail to consider the myriad of channels used by customers to interact with organisations”.   Legacy customer service and CRM systems house only a small portion of customer data across various disparate systems, making it hard for companies to ever get a full picture of their customers.  Bold360 is addressing this challenge by combining the rich customer profiles and actionable data agents need with the fast, frictionless service customers have come to expect.  Intelligent automation also empowers customers with self-service tools, thereby eliminating routine tasks from the agent workflow to improve contact centre efficiencies and deliver the type of customer experiences that build loyalty.   “The future of customer service lies in being able to create a truly exceptional and meaningful experience for customers”, said Michael Blaine, Senior Director, Customer Service at VF Corporation.  “Utilising technology to understand your customers while providing easily accessible and real-time information to your agents can help deliver a truly unique and personalised experience.  Bold360 is an exciting first step toward this vision and we are excited to see where LogMeIn takes it in the future.”   With today’s release Bold360 includes: An intuitive interface - Empowers agents with the information needed to resolve issues quickly by consolidating data from different systems and presenting a unified view of all customer interactions. Agents can work across different channels while seeing a complete history of all interactions for the customer they are assisting.   No code integrations – Easily integrate popular business systems including Salesforce and Zendesk, to provide that information directly into the Bold360 agent interface, without needing to toggle between applications. World-class omni-channel engagement – Seamlessly engage with customers across a variety of channels including live chat, Facebook Messenger, email and more.  Bold360 offers the right engagement for the level of support needed without clunky handoffs and preserves the context of conversations across channels to help agents address issues quickly.  Intelligent automation -- Helps agents respond to commonly asked questions with the ability to create, curate and manage answers.  The system gets smarter over time and can be applied to self-service interactions or to inform agents in an assisted interaction.  Remote support – With features including remote control, file transfer and co-browsing, agents can seamlessly escalate visitors to remote support all in one interface to drive efficiency and quickly resolve customer issues.  “There is a significant white space when it comes to engagement capabilities of traditional CRM tools,” said Paddy Srinivasan, General Manager, Customer Engagement and Support Solutions.  “As customer expectations change, the old way of managing customer interactions will no longer suffice.  Bold360 not only helps businesses interact with their customers, but also builds intelligent & actionable profiles that help brands offer the right recommendation at the right time based on all the information about that customer – not just a small subset based on past interactions.  As Bold360 continues to evolve and capabilities expand, those customer profiles will continue to get richer and will serve as an essential tool for customer service organisations everywhere.”  Pricing and availability Bold360 is available today.  Pricing depends on deployment size and use case.  Additional resources: Website Blog: Introducing Bold360: Making Digital Customer Service Smarter Demo Video ###  LogMeIn’s customer engagement & support portfolio LogMeIn delivers industry leading solutions designed to empower knowledge workers to deliver more human, personalised and intelligent customer engagement and support across all digital channels and devices that drives increased satisfaction, engagement and productivity.  More than 50,000 companies rely on LogMeIn’s customer engagement portfolio to support 200 million customer interactions every year.  About LogMeIn, Inc. LogMeIn, Inc. (NASDAQ:LOGM) simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations in North America, Europe, Asia and Australia.  Media contacts Amanda Conroy / India Bednall Espresso Communications on behalf of LogMeIn P: +61 28016 2200 E: logmein@espressocomms.com.au Aruba helps organisations track valuable assets 2017-06-06T23:22:19Z aruba-helps-organisations-track-valuable-assets New BLE-powered Aruba Tags, Aruba Access Points and Meridian Software Eliminate Loss of Valuable Assets and Automate Inventory Management; Expanded Ecosystem Enables Broad Adoption Across Industries  Sydney – June 7, 2017 – Aruba, a Hewlett Packard Enterprise company, today announced a new addition to its location-based services portfolio that helps organisations easily track valued assets, resulting in improved organisational efficiency, and lower capital and operational costs associated with misplaced assets. The Aruba asset tracking solution is fully integrated into the Aruba wireless infrastructure enabling simplified, fully integrated deployments at dramatically reduced costs.   Organisations worldwide lose millions of dollars every year on high-value items and inventory that are either misplaced, lost or stolen. Furthermore, employees and customers suffer from lost productivity and poor experiences. These challenges are particularly prevalent in industries like healthcare, where items such as IV pumps and heart defibrillators, are easily misplaced, resulting in 25 percent of hospital staff’s time wasted looking for these assets1  and negatively impacting quality of care. In retail and warehousing, items that can’t be located quickly mean wasted time for employees, delayed order fulfillment for customers and often, a loss of revenue for the retailer.   Aruba General Manager, South Pacific, Anthony Smith, said, “Aruba asset tracking addresses these challenges with a solution that is integrated into the Aruba Wi-Fi infrastructure eliminating the need for a separate network. Organizations also gain the benefits of accurate tracking of important items using either an intuitive, map-based mobile app or by integrating with organizations’ existing tracking solutions.”   The solution includes the following components: Advancements to ArubaOS and Aruba APs: This new software allows Aruba BLE-enabled Access Points and Sensors to act as asset tag “observers,” creating a sensory network that provides added value to organisations with existing Aruba wireless infrastructure. In essence, it allows their Wi-Fi infrastructure to double as an asset tracking network. New Aruba Tags:  Cost-effective Bluetooth Low Energy (BLE) – enabled tags are slightly larger than a quarter, making them ideal for items that range in size from IV pumps in a healthcare setting to pallets of goods in a warehouse. The tags are designed to meet stringent environmental requirements and come with multiple attachment options. Asset Tag Configuration App: Aruba’s configuration app makes set-up and ongoing management of the tags simple. Assets can be designated with names, photos and optional IDs so that like assets can be searched for easily. Changes can be performed quickly, near the assets, and all data is automatically saved in a central cloud database. New features for the Aruba Meridian AppMaker: Organisations can now create their own asset tracking app for iOS or Android with the Meridian AppMaker. The AppMaker provides a new SDK and APIs for seamless third-party integration and custom use cases.  Partner Ecosystem Enables Broad Adoption Across Industries Key to the success of Aruba’s existing location-based services and Mobile Engagement portfolio has been the Meridian Engage Partner Program. Customers have leveraged app developers to integrate and build value-added mobile apps for iOS and Android that are used with the Meridian Mobile App Platform and Aruba Mobile Engagement portfolio. Aruba is extending this program to include asset tracking, as well as opening the program to new partners in a variety of industries across healthcare, retail, warehousing and numerous other verticals.   Continuing its investment in the Intelligent Edge, Aruba also introduced its 8400 Core Switch at HPE Discover.  The 8400 Core Switch is a new core aggregation switch that delivers the performance, power, automation and troubleshooting capabilities necessary to address the challenges of mobility, cloud and IoT inherent in networks today.  The announcement of the 8400 Core Switch in conjunction with its asset tracking solution demonstrates Aruba’s ongoing commitment to bring innovation to organisations.  HPE PointnextAruba Meridian Services from HPE Pointnext provide customers and partners worldwide with the expertise needed to take advantage of location-based services to engage with mobile users in any organisation or public-facing venue. These services can help augment customer IT and Aruba partner teams to provide the capabilities needed for the design and development of mobile applications with the Meridian platform.  Availability Aruba asset tracking solution is available now.   ENDS  About Aruba, a Hewlett Packard Enterprise company Aruba, a Hewlett Packard Enterprise company, is a leading provider of next-generation networking solutions for enterprises of all sizes worldwide. The company delivers IT solutions that empower organisations to serve the latest generation of mobile-savvy users who rely on cloud-based business apps for every aspect of their work and personal lives.   To learn more, visit Aruba at http://www.arubanetworks.com. For real-time news updates follow Aruba on Twitter and Facebook, and for the latest technical discussions on mobility and Aruba products visit Airheads Social at http://community.arubanetworks.com.  For more information, please contact:  Sarah Bullen OR Duyen Nguyen at DEC PR +61 2 8014 5033 and Aruba@decpr.com.au  Customer Quotes   “The Aruba asset tracking solution has the potential to help VMI save significant man-hours and reduce the overall costs associated with locating and tracking our vehicles during their 48 stages of production” said Michael Kell, Director of IT for Vantage Mobility International (VMI), a supplier of wheelchair-accessible vans. “Additionally, with up to 2,000 vehicles on our site at any given time, the manual process of identifying and locating a specific vehicle when needed for audit, or tracking one during a particular stage of production, is time-consuming and inefficient. With the Aruba asset tracking solution, we hope to automate this process and create new efficiencies for our staff as well as speed delivery of vehicles to our customers.”  Ecosystem Partner Quotes   As a leading venue technology company, VenueNext, provides healthcare companies with better operational awareness and efficiency via location and mobile experiences. “Our customers have been asking for an asset tracking solution that delivers visibility for critical assets with location accuracy, while also integrating with our existing application platform,” said Scott Rehling, Vice President Strategic Channels, VenueNext. “By leveraging Aruba’s asset tracking solution we can provide the added functionality requested by utilizing customers’ Wi-Fi and beacon infrastructure, resulting in operational efficiencies.”   Emerge is a digital experience agency that leverages world-class user-centered design and custom application development to quickly solve complex challenges and address untapped opportunities. “With the addition of asset tracking capabilities to the Aruba Mobile Engagement platform we can now offer our customers an innovative tool to use their mobile applications to increase productivity and customer experience in their facilities,” said Julian Pscheid, Chief Technology Officer of Emerge Interactive. “Whether by providing front-line employees instant visibility into critical equipment location, connecting real-time asset locations to Meridian indoor turn-by-turn navigation and personalized push-notifications, or integrating location data with legacy systems, we look forward to incorporating Aruba’s asset tracking solution into our customers’ enterprise ecosystems.  Raizlabs designs and builds world-class iOS, Android, and Web apps for startups and big brands. “Our team is constantly exploring new and emergent technologies in an effort to deliver the best possible solutions to leading competitive enterprises,” said Jason Petralia, President of Raizlabs. “As a part of this ongoing exploration, we've realized the growing need for a complete asset tracking solution and are excited about Aruba's technology advancements and commitment to a full-featured and robust solution.”  Channel Partner Quotes   “As a leading IT solutions provider, we are continuously looking for ways to expand our offerings to better support clients’ evolving needs,” said Chris Saso, CTO, Dasher Technologies, Inc. “Aruba’s new asset tracking solution helps solve the issues that plagued the healthcare and retail industry by allowing them to leverage their Wi-Fi infrastructure for the tracking of physical assets. This allows us to engage with new stakeholders within our accounts and extend the value of our architecture and services expertise.”   Serving over 1,000 clients in a dozen different industries, Matrix Integration is focused on helping clients achieve their goals through the use of technology. “There has always been an existing operational need for organizations to track the movement of valued assets. However, most organizations consider adding a completely separate asset tracking infrastructure as too costly while adding additional operational burden,” said James Aldridge, VP, Technology, Matrix. “By using an existing Aruba wireless infrastructure, Aruba solves these customer problems by delivering the only asset tracking solution that doesn’t require another network overlay, resulting in an easy-to-manage mobile solution with fast ROI.”   SKIP GIVES SYDNEY HALF PRICE COFFEE 2017-05-31T05:16:16Z skip-gives-sydney-half-price-coffee From now until Sunday 11th June, Skip is offering Sydneysiders 50% off all coffee orders – with zero waiting time – at participating cafés.      According to the latest data from online coffee and food ordering app Skip, Sydneysiders are paying on average $3.91 for a medium coffee, which is over $1,000 a year per coffee drinking Australian for a 5-day working week.   Skip General Manager, Bill Bizos, says: “We are looking to revolutionise the way Sydneysiders order their morning coffee by offering you half price coffees for the next two weeks, plus no more waiting in queues! All you need to do is download the Skip app via the App store of Google store, pre-order and pay, enter promo code SYDNEY at the check-out, then once it’s ready you can skip the queue to pick it up – it’s that easy!”   Skip is a smartphone app that helps customers ‘skip the queue’ by ordering and pre-paying for coffee and food. People can order in advance and pick up at a pre-arranged time at a Skip café in Sydney. Skip was developed in response to the trend for on-demand services for time-poor consumers and the growing cashless society Sydney is becoming.  Bill Bizos is available for interview and can discuss the following: How Australia is becoming a cashless society, and apps like Skip support this this shift in the way we transact in 2017 A step by step guide on how Australians can use Skip to increase productivity (from a consumer and small business perspective) How Sydneysiders can get in on the action How else Skip is making Australians’ lives easier  ENDS                For more information on Skip, interviews with Bill Bizos or images, please contact:  Olivia Meena (02) 8353 5746 or 0403 646 259 olivia.meena@hausmann.com.au     About Skip Skip is an online ordering and payment app for smartphones that helps customers ‘skip the queue’ by ordering and prepaying for coffee and food at hundreds of venues nationally. Visit www.skip.com.au.   Maveriq Technology Leverages Dell Boomi to Simplify Data Integration 2017-05-30T22:50:34Z maveriq-technology-leverages-dell-boomi-to-simplify-data-integration Sydney, Australia – May 30, 2017 – Cloud integration specialist, Maveriq Technology, and leading cloud-based integration platform provider, Dell Boomi® (Boomi), today announced a partnership to simplify integration for enterprises amid the increase in hybrid landscape roll-outs. The agreement sees Maveriq integrate the Boomi™ AtomSphere™ integration platform-as-a-service (iPaaS) into its data integration, migration, workflow automation, MDM, EDI, and API management services portfolio. This provides organisations with a powerful integration strategy without the complex software agreements and convoluted implementation methodologies associated with legacy on-premises deployments. “Globally many organisations face a major integration gap that legacy on-premises solutions could not serve well. With the increased adoption of Hybrid IT – especially in the enterprise space – we saw a significant opportunity to partner with Boomi to provide iPaaS that can effectively consolidate data from best-of-breed applications in a true cloud environment,” said Vipin Verma, President at Maveriq. Maveriq is already engaged in more than 12 Boomi-based integration projects – both directly and through systems integrator partners – in various verticals including financial services, manufacturing, healthcare and public services. “The combination of Maveriq’s expertise in data integration, migration and quality with our iPaaS solution will give our joint customers a comprehensive means of centralising critical systems and apps in a package that feels “quick and easy,” said Michael Evans, Managing Director Asia-Pacific and Japan, Dell Boomi. “This means that companies and individual departments can use the best-of-breed technologies that cater for their unique needs while also ensuring the wider business is properly aligned. This is particularly important for large and diverse organisations which don’t want to be held hostage by inflexible and rigid environments.” About Maveriq Established in 2012, Maveriq LLC has grown from a single office site in Illinois, USA to a multinational company with several locations in North America, Latin America, and multiple Center of Excellence’s (COE’s) in the APJ region. As a Dell Boomi, SAP, SuccessFactors strategic partner, Maveriq is regarded as a thought leader, true systems integrator of hybrid landscapes, and enabler of the new digital economy. Maveriq supports global businesses with cloud services, products, and Rapid Deployment Solutions (RDS), enabling those organizations to gain greater visibility into global business processes. Visit http://www.maveriqtech.com for more information. About Dell Boomi Dell Boomi (Boomi), an independent business unit of Dell, accelerates business agility by integrating the information organizations need whenever and however they need it. The Boomi integration platform dramatically transforms the way organizations connect, create, manage and govern all their applications and data. As a result, more than 5,400 organizations of all sizes use the Boomi platform to run smarter, faster, and better. Boomi also helps customers drastically reduce implementation times over traditional integration, MDM, API management and workflow automation solutions. Visit http://www.boomi.com for more information. © 2017. Dell, Dell Boomi are trademarks of Dell Inc. Boomi and AtomSphere are trademarks fo Boomi, Inc. Other marks may be the trademarks of their respective owners. Survey shows preference for casual employment 2017-05-26T04:55:55Z survey-shows-preference-for-casual-employment Numerous opponents to the increase in part-time jobs voiced their concerns last week when the unemployment figures were released showing that while the overall jobs market is running stronger, most of the gains in April were driven by part-time jobs, which rose by 49,000 for the month.  However, following a survey among its 2,500 workforce, Australia’s premier sales, merchandising and marketing solutions provider to the retail industry, the Blueprint Group, has found that 83 per cent of its employees is happy with casual or part-time work. The company has a casualised workforce of 84 per cent with the survey also finding that 70 per cent of employees find their position suitable for maintaining a work/life balance and providing the flexibility they desire around their working hours. Caroline Trenfield, Blueprint Group’s new General Manager of Human Resources, said casual and part-time employees are also provided with a promotional path offering long term careers for those who seek it.   “As evidence of the experience of our workforce, more than two in every three employees have been involved in the FMCG environment for more than 10 years.   “While most of the positions we offer in retail are casual, it’s clear that there is a huge cohort who recognise the many benefits of being casual and actively seek this type of employment to suit their lifestyle needs.   “I believe our environment contributes to Blueprint Group having an engaged workforce when working in the field representing our clients.”   Ms Trenfield attributes a 78 per cent field retention rate of Blueprint’s workforce to the extensive sales and merchandising skills training provided, both online and via 30 dedicated trainers around Australia.   “We have developed an online portal for field teams to allow the sharing of field-to-field best practice where everyone can learn from each other.   “The results from our latest survey, when combined with an employee satisfaction rating that is 20 per cent above the industry average, demonstrate that staff are enjoying their work, they feel valued, understand end-user customers and are engaged with their client portfolios.   “All this leads to quality in the field and success for our clients,” she added.   Blueprint Group has a commitment to their employees of being a ‘Great Place to Work’ and invests heavily in the training and coaching of its large team. The company conducts regular surveys of employee satisfaction and has achieved outstanding levels of engagement, which reflects the success of the many programs that make up its Great Place to Work agenda.  www.blueprintgroup.com.au   Ends  Note to Editor: 550 respondents completed the online survey in March 2017.   About Blueprint Group: The Blueprint Group is Australia's premier sales, merchandising and marketing solutions provider to the retail industry. The Group’s five companies deliver a comprehensive range of services that are all designed to help its clients convert shoppers into buyers. Clients comprise manufacturers, food producers, FMCG brands and retailers in numerous industries including grocery, hardware, consumer electronics and liquor. The market-leading Blueprint Group companies are: Ausrep, CCS, Extravert, Powerforce and Retail Insight. Each company has strong retailer and supplier relationships and unmatched national coverage of experienced staff. Key services include: in and out of store sampling and demonstrations; experiential events; sales and merchandising; auditing; relays/planograms; vendor replenishment planning; point of sale production and data insights. Our mission is to ‘unlock value for our clients through our integrated range of big data, sales and marketing solutions’. www.blueprintgroup.com.au   Australian Entrepreneur Selects Dell Boomi Platform to Optimise eCommerce Start-Up’s Expansion Plans 2017-05-08T23:01:54Z australian-entrepreneur-selects-dell-boomi-platform-to-optimise-ecommerce-start-up-s-expansion-plans Sydney, Australia – May 9, 2017 – Dell Boomi™ (Boomi) has announced that international direct-to-consumer eCommerce start-up, GRANA, is using its integration platform to support rapid business expansion and optimise its omnichannel strategy, as the brand continues to extend its market presence into key markets and seek investment from venture capitalists in 2017. GRANA is a Hong Kong-based online apparel retailer founded by Australian entrepreneur, Luke Grana. Luke, in partnership with Pieter-Paul Wittgen, launched Grana.com in late 2014 with ambitions to take on Japanese giants Uniqlo and the United States’ Theory with high-quality clothing at affordable prices. The company currently ships to 12 countries from a centralised warehouse in Hong Kong. The start-up has implemented Boomi’s integration platform-as-a-service (iPaaS) to underpin and connect critical applications the business relies on for all internal and online customer-facing operations. This includes the start-up’s enterprise resource planning, product lifecycle management and warehouse management platforms which its 75 staff use daily. “The retail sector is undergoing a transition and the challenge is catering products and services towards digital consumers with increasing expectations from brands,” said Luke Grana, Chief Executive Officer and Founder at GRANA. “This means connecting the disjointed pools of important data dispersed across the organisation to make informed decisions and create meaningful online experiences for customers. “Boomi helps to integrate everything that goes on behind the scenes at GRANA - all the apps to help run the business – so we have full visibility into the data coming in and can make sense of it to add value across our omnichannel.” Importantly, the integration platform accurately and securely centralises data generated within these systems for analysis to inform business decisions and further optimise operational efficiencies and online-to-offline customer experiences. “This capability is critical to our business as we are rolling out aggressive expansion plans and two-day express shipping into mainland China, Japan and Korea,” said Grana. “Boomi gives us a better understanding of customers across the globe, equipping us to execute a strategy that meets their constantly evolving purchasing habits and expectations.” During its evaluation, GRANA considered other vendor solutions, however selected Boomi based on its ability to deliver the best functionality and performance. Additionally, a key factor was the ability to operate its cloud-based iPaaS with minimal training, removing the need for specialist IT resources. “Grana is shaking up the hotly-contested and highly-globalised retail sector with an intentionally unconventional expansion strategy that capitalises on the potential of technology to make better-informed decisions,” said Michael Evans, Managing Director Asia-Pacific and Japan at Dell Boomi. “By using iPaaS as the linking mechanism for its operation, it is not only boosting its ecommerce business, but preparing for a physical presence by analysing customer data to determine the best place to open stores, and determine what those shops will look like. This differentiator will allow it to create experiences on its customers’ terms.” About Dell Boomi Dell Boomi (Boomi), an independent business unit of Dell, accelerates business agility by integrating the information organisations need whenever and however they need it. The Boomi integration platform dramatically transforms the way organisations connect, create, manage and govern all their applications and data. As a result, more than 5,300 organisations of all sizes use the Boomi platform to run smarter, faster, and better. Boomi also helps customers drastically reduce implementation times over traditional integration, MDM, API management and workflow automation solutions. Visit http://www.boomi.com for more information. © 2017 Boomi Inc. Dell, Dell Boomi are trademarks of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others. About GRANA GRANA is a direct-to-consumer eCommerce apparel brand designing wardrobe essentials in-house, using the finest fabrics from around the world, available at low and honest prices. GRANA ships directly to 12 countries within 1-2 days. www.grana.com Strategically headquartered in Hong Kong, GRANA was founded by Luke Grana and co-founded with Pieter Paul Wittgen, officially launching in October 2014. To date, the start-up has raised US$16 million in funding from 500 Startups, Alibaba’s Hong Kong Entrepreneurs Fund, Golden Gate Ventures and MindWorks Ventures. Dell Boomi Partners with CRM Online to Automate Data Integration for Field Services Firms 2017-04-18T00:37:33Z dell-boomi-partners-with-crm-online-to-automate-data-integration-for-field-services-firms Sydney, Australia – Apr. 18, 2017 – Leading cloud-based integration platform provider, Dell Boomi, has partnered with Australian field service software provider, CRM Online, to provide local enterprises and mid-market organisations with a simple integration solution for critical business systems and applications. As part of the agreement, CRM Online will combine Boomi’s integration platform-as-a-service (iPaaS) with its Fieldmagic field service solution. This will provide to joint customers a simple means of integrating field services data – such as customer information, invoicing, purchase orders and payment data – with their on-premises and cloud enterprise resource planning (ERP) systems. “A major challenge with implementing field services software is integration into accounting or ERP platforms – particularly for larger on-premises deployments,” said Glenn Richmond, Founder and CEO, CRM Online. “Without a dedicated integration solution, field services organisations rely on manual processes which give way to human error, duplication, and risk to data integrity. Boomi enhances our Fieldmagic solution by providing a drag-and-drop, cloud-based mechanism that enables automated enterprise integration with a wide range of best-of-breed systems.” Unlike competing platforms that often require complex on-premises software installations even prior to designing integrations, Boomi’s architecture provides out-of-the-box connectors for major ERP solutions, and allows organisations to scale based on their unique business requirements. Dell Boomi significantly accelerates delivery, increases the robustness and lowers cost of implementation of any ERP integration with Fieldmagic. “The combination of CRM Online’s Fieldmagic and our iPaaS solution provides joint customers with a ‘quick and easy’ yet comprehensive way to centralise critical systems and applications,” said Michael Evans, Managing Director Asia-Pacific and Japan, Dell Boomi. “This means organisations can use the best-of-breed technologies they want while also ensuring the wider business is properly aligned. This is particularly important for large and diverse organisations which don’t want to be held hostage by inflexible and rigid environments.” About Fieldmagic Fieldmagic is a leading field services platform that combines the flexibility of CRM with quoting, job management, scheduling, maintenance and asset management to provide a leading end to end solution for field service organisations. Visit http://www.fieldmagic.co for more information. About Dell Boomi Dell Boomi (Boomi), an independent business unit of Dell, accelerates business agility by integrating the information organizations need whenever and however they need it. The Boomi integration platform dramatically transforms the way organizations connect, create, manage and govern all their applications and data. As a result, more than 5,300 organizations of all sizes use the Boomi platform to run smarter, faster, and better. Boomi also helps customers drastically reduce implementation times and offers substantial cost savings over traditional integration, MDM, API management and workflow automation solutions. Visit http://www.boomi.com for more information. © 2017 Boomi Inc. Dell and Dell Boomi are trademarks of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others. Adyen Discloses 2016 Revenues of US$727 Million, Growing 99% Year-Over-Year 2017-04-13T01:05:08Z adyen-discloses-2016-revenues-of-us-727-million-growing-99-year-over-year Sydney Australia — April 13, 2017—Adyen, the technology company reinventing payments for the global economy, today announced 2016 revenue for the business surpassed US$700 million, up from US$365 million in 2015[1]. The news follows Adyen’s previous disclosure that it processed US$90 billion in transactions in 2016, a year-over-year increase of 80 percent. With US$727 million in revenue and 500 employees at the end of 2016, Adyen is bringing in over US$1.4 million in revenue per employee.   “Many of the world’s largest companies trust Adyen to handle their transactions, and the growth we’ve seen is a sign that global businesses are demanding a better payment platform,” said Pieter van der Does, co-founder and CEO of Adyen. “By offering global reach and a seamless experience across channels within a single system, Adyen is expanding the possibilities of payments and transforming the way both retailers and shoppers navigate the payments landscape.   Adyen continues to add the fastest growing and most innovative companies to its impressive list of customers, with recent additions including WeWork, Sephora, Symantec and Microsoft. Retailer Bonobos, also among the list of new Adyen merchants, is focused on giving people new ways to shop, relying on Adyen to help them connect their online purchases under one single platform and provide better shopping experiences to customers.    For more information about Adyen, go to www.adyen.com. [1] 2016 average EUR/USD exchange rate News: Acquia Powers Up Continuous Delivery with Acquia Cloud CD 2017-04-11T02:01:42Z news-acquia-powers-up-continuous-delivery-with-acquia-cloud-cd BOSTON -- April 10, 2017 -- Acquia, the digital experience company, today announced the launch of Acquia Cloud CD, a continuous delivery service that enables developers and DevOps teams to automate processes for code building and testing on production-like environments. With the addition of Acquia Cloud CD, development is faster, more efficient and better integrated than when using standalone continuous integration tools. It provides continuous integration and a delivery automation service within Acquia Cloud to accelerate production. “Acquia Cloud CD turbocharges DevOps capabilities for our Acquia Cloud customers,” said Christopher Stone, Acquia chief products officer. “The automation benefits of ready-repeatable building and testing orchestration and self-service environments, all tightly integrated with Acquia Cloud, greatly reduce code and versioning inconsistencies for Drupal DevOps teams.” Managing websites and delivering digital experience applications requires a steady stream of development, staging, testing, configuration and management. Developers must coordinate changes, test rigorously, and schedule releases. Continuous delivery provides a pipeline workflow that orchestrates development and testing. Effective continuous delivery means faster development and quality code with each release. It’s the foundation for DevOps practices, and with this release, Acquia has tightly integrated these development tools and automated processes into Acquia Cloud. “Organizations that think application delivery speed comes at the expense of quality are behind the times. DevOps turbocharges Agile by adding practices that automate application delivery pipelines while providing greater visibility and more points of control, not fewer,” stated the November 2016 Forrester Research, Inc. report ‘Use DevOps And Supply Chain Principles To Automate Application Delivery Governance.’ Delivered as an Acquia Cloud service, Acquia Cloud CD is tightly integrated with Acquia Cloud. It eliminates the complexity of maintaining and supporting local environments. Teams share one continuous delivery platform across internal developers, contractors and partners to facilitate collaboration, govern security and ease delivery management.“With self-service environments available through Acquia Cloud CD, we test more often and move to production faster. They allow our product managers to test simultaneously in separate environments so we can complete testing faster and avoid collisions with our production site. It helps instill good DevOps practices, even though we don’t have a DevOps team,” said Matthew Crist, lead developer at the City of Boston. Acquia Cloud CD enables developers to: Implement continuous integration and delivery with Acquia Cloud Orchestrate code assembling and testing with ready to use CD pipelines Run controlled and secure building on one platform Govern builds and artifacts with Github and private repository support Automate testing and static analysis of build artifacts Speed provisioning and deprovisioning with self-service CD environments Acquia Cloud is a fully integrated, Drupal-tuned platform as a service optimized for building, deploying and managing digital experiences. Acquia Cloud provides a comprehensive set of developer tools for Drupal within a secure, scalable cloud environment. Additional layers of security are available through the Acquia Cloud Edge family of products for DDoS protection and content delivery. About Acquia Acquia is the leading provider of cloud-based, digital experience management solutions. Forward-thinking organisations rely on Acquia to transform the way they can engage with customers -- in a personal and contextual way, across every device and channel. Acquia provides the agility organisations need to embrace new digital business models and speed innovation and time to market. With Acquia, thousands of customers globally including the BBC, Nasdaq, Stanford University, and locally Energy Australia, Flight Centre,Brisbane Airport Corporation and the Australian Government are delivering digital experiences with transformational business impact. For more information, please visit www.acquia.com or phone +61 (0)2 8015 2576. For media enquiries: Jo Balfour Progressiva Jo@progressiva.com.au +61 (0)405 542 018 Teachers Mutual Bank Integrates Major Digital Transformation Strategy with Dell Boomi 2017-04-11T01:00:00Z teachers-mutual-bank-integrates-major-digital-transformation-strategy-with-dell-boomi Sydney, Australia – Apr 11, 2017 – Dell Boomi™ (Boomi), the number one integration cloud provider, announced that Teachers Mutual Bank (TMB) is using the Boomi integration platform as part of its multi-year, multi-million-dollar digital transformation strategy. With Boomi’s integration platform-as-a-service (iPaaS), TMB has created a flexible, enterprise-wide data environment that links its core customer management system and extensible services layer with its internal processes. This has boosted TMB’s competitiveness against Tier 1 banks by connecting multiple capabilities, and enabled it to quickly and easily capitalise on new technologies, including innovations in fintech. Boomi has also provided TMB the critical capability to connect to the latest third party fintech developments. The Bank has already engaged with Spriggy (a prepaid Visa card for children controlled through a mobile app) and is considering personal financial management applications that will deliver additional secure, customer service capabilities to its members. These powerful automation capabilities within the Boomi platform have resulted in reduced operating costs for the Bank, and cost savings are expected to increase significantly as Boomi is integrates further to the core banking systems and processes, including planned integration of Business Process Management toolsets to streamline all banking operations. The Boomi project is the final piece of TMB’s wider digital strategy through which it overhauled its customer service capabilities. Recognising the need to provide an omni-channel, mobile-first experience, the Bank developed a digital roadmap in 2013; since commencement, the initiative has encompassed multiple deployments supported by significant investment budgets. This included connectivity to manage third party management campaigns, EDW inbound data feeds from cloud based data sources and SMS integration with webforms for new brand opportunities, among other initiatives. As well as allowing TMB to maximise value from existing investment, the Boomi platform supports merger activity and expansion objectives by providing a means to quickly plug new businesses into existing operations. “When we kicked off our long-term digital project, it was clear that mobile platforms were going to be the prominent platform-of-choice for our members’ interactions with the Bank,” said David Chapman, Chief Information Officer at TMB. “In particular, we correctly anticipated that integration best-of-breed apps from third party developers would provide the best platform to deliver omni-channel experiences on customers’ terms.” “Once we modernised our environment through the introduction of these best-of-breed apps, we needed the critical component to tie all that data together on an ongoing basis. We selected Boomi for its powerful cloud-based and user-friendly integration software so that we can ensure that all data is accurate and up-to-date no matter where it is accessed.” “The financial services sector is hotly contested, with banks under pressure to meet increasingly-demanding customer expectations,” said Michael Evans, Managing Director Asia-Pacific and Japan at Dell Boomi. “By leveraging the cloud to connect its customer services platform with leading apps which customers rely on a day-to-day basis, Teachers Mutual Bank can continue to create uniquely tailored and flexible customer experiences.” About Dell Boomi Dell Boomi (Boomi), an independent business unit of Dell, accelerates business agility by integrating the information organizations need whenever and however they need it. The Boomi integration platform dramatically transforms the way organizations connect, create, manage and govern all their applications and data. As a result, more than 5,300 organizations of all sizes use the Boomi platform to run smarter, faster, better. Boomi also helps customers drastically reduce implementation times and offers substantial cost savings over traditional integration, MDM, API management and workflow automation solutions. Visit http://www.boomi.com for more information. © Dell and Dell Boomi are trademarks of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.