The PRWIRE Press Releases https:// 2020-05-25T02:59:18Z ESL and Menulog partner ahead of highly anticipated ESL ANZ Championships 2020-05-25T02:59:18Z esl-and-menulog-partner-ahead-of-highly-anticipated-esl-anz-championships 25 May 2020 - Australia’s favourite food delivery service, Menulog and ESL Australia, the local division of the world’s largest esports company, ESL, have today announced a first-ever ‘food partnership’  for the upcoming season of the ESL ANZ Championship (ESL ANZ Champs).  With a natural link between gaming and food delivery, this new partnership is another step in Menulog’s support of the esports community and will bring with it a number of exciting initiatives for players and fans.  Menulog’s Marketing Director, Simon Cheng, said: “We’re excited to kick off our partnership with ESL, launching with the broadcasts of the ESL ANZ Champs over the coming months. We know esports is a real passion of so many of our customers and the broader community and so we’re proud to be able to support ESL and get behind this rapidly growing sport.  “Food and sport is a natural fit, even more so when you’re doing it from your own home! We’re encouraging all fans to keep their eyes peeled for Menulog in live streams and for some great incentives we have planned throughout the partnership.”  James Fletcher, Product Manager, ESL Australia said: “This partnership is a natural fit for the ESL ANZ Champs - whenever our broadcast team needs lunch or dinner delivered, we’ve always chosen Menulog. We’re excited to deliver Australian esports fans some new segments in our broadcasts that showcase Menulog’s services, and look forward to seeing the response.” The ESL ANZ Champs is broadcast weekly on twitch.tv/esl_australia. ### For all media enquiries, please contact:  Alex Blaikie | PR Manager, ESL Australia press.aus@eslgaming.com +61 401 947 878 More information about the partnership between ESL and Menulog can be found on press.eslgaming.com and pro.eslgaming.com/anz. About Menulog  Menulog is Australia’s home-ground online food delivery service with the greatest choice of both restaurants and cuisine types on offer. Menulog connects more than 2.6 million active customers with over 19,600 local restaurants via its websites and native mobile apps. Menulog offers more than 90 different cuisines that can be delivered to more than 87 percent of the addressable population. Download the Menulog Apps via the App Store of Google Play. Follow Facebook.com/menulog.com.au and @menulog. Menulog is part of global group, Just Eat Takeaway.com. About ESL  ESL is the world’s largest esports company. Founded in 2000, ESL has been shaping the industry across the most popular video games with numerous online and offline esports competitions. The company operates high profile, branded international leagues and tournaments under the ESL Pro Tour including ESL One, Intel® Extreme Masters, ESL Pro League, and other premier stadium-size tournaments, to more clearly define the path from zero to hero. ESL also produces the ESL National Championships, grassroots amateur cups, and matchmaking systems, creating a world where everybody can be somebody. With offices all over the world, ESL is leading esports innovation on a global scale through the combination of global ESL competitions, amateur leagues, publisher activations, and more. ESL is a part of MTG, the leading international digital entertainment group. About.eslgaming.com Brisbane Document Destruction Service: Benefits of Secure Data Obliteration 2020-05-22T07:17:25Z brisbane-document-destruction-service-benefits-of-secure-data-obliteration-1 In today’s world of hackers, data miners, and information thieves, Brisbane Document Destruction Service specializes in securely obliterating documents for clients in multiple fields. The process is highly secure, efficient, convenient, and provides multiple benefits for companies and the environment. Legislation governing the maintenance, security, and a breach of documents with personally identifiable information continue to evolve. It can be difficult to stay abreast of changes and firms that don’t take appropriate precautions run the risk of incurring significant fines, along with unwelcome attention that damages business reputations and results in loss of revenues. The benefits of professional domestic shredding services Brisbane include: • The information can’t ever be recovered • Companies avoid fines for improperly disposing of documents • Businesses maintain regulatory compliance • It’s an eco-friendly method • Professional shredding saves time and money • It rids companies of unnecessary clutter Brisbane Document Destruction Service utilizes multiple precautions and protocols at every step of the process to ensure security. The company provides locked bins to hold client documents, all staff and drivers are police vetted, and the document destruction is conducted in a secure facility to ensure the highest level of security. The company is environmentally aware and takes steps to lessen the impact on the ecosystem by employing a multi-faceted process that turns shredded documents into paper pulp. It’s treated with a dye removal technique and the pulp is transformed into recycled paper, cardboard and similar products. Document shredding Gold Coast is a critical element of conducting commerce in today’s world. Whenever documents that contain personal information are no longer needed or required, they must be destroyed in an approved manner. Brisbane Document Destruction Service is cognizant of all regulations regarding document destruction. The theft of all types of personal data continues to escalate and no business can risk sensitive information falling into the wrong hands. Industrial paper shredding is efficient, cost effective, and ensures regulatory compliance. Brisbane Document Destruction Service provides multiple benefits and serves the needs of clients in a wide variety of industries. About Brisbane Document Destruction Service The company serves the entire of Queensland, Gold Coast, Sunshine Coast, Cairns, Townsville, Mackay, Toowoomba, Rock Hampton, Bundaberg, Hervey Bay, and Gladstone. Established in 1990, the Australian owned and operated company provides prompt, reliable service for all types of documents and records, bin supply, and pick-up service. Fees apply to metro and regional areas. Media Contact Brisbane Document Destruction Service Theo St. James - Owner Phone: 07 3167 6190 Email: sales@brisbaneshredding.com.au Unit16/14 Riverwalk Ave. Robina, QLD 4226 Website: www.brisbaneshredding.com.au Hitachi Vantara Expands Digital Manufacturing Portfolio as Pandemic Exposes Industry’s Need To Modernise Operations 2020-05-22T00:55:29Z hitachi-vantara-expands-digital-manufacturing-portfolio-as-pandemic-exposes-industrys-need-to-modernise-operations SANTA CLARA, Calif. – May 21, 2020 – Hitachi Vantara, the digital infrastructure and solutions subsidiary of Hitachi, Ltd. (TSE: 6501), today announced an expanded set of offerings to help manufacturers accelerate Manufacturing 4.0 initiatives and to assist with safely restarting production in the wake of the COVID-19 pandemic. For many manufacturers, the pandemic has not only affected worker health and safety, it has impacted demand, interrupted production, exposed vulnerabilities in supply chains, and driven an urgent need to modernize operations. Dramatic variations in production capacity and demand illustrate the new stresses being placed on manufacturing supply chains and production planning: after the onset of COVID-19, industrial production in the United States experienced the steepest decline since 19461, yet daily U.S. e-commerce sales jumped 49%2. Hitachi Vantara’s new manufacturing practice and its expanded portfolio of digital manufacturing solutions, services and consulting services aims to help manufacturers adapt to these immediate challenges. It also promises to help manufacturers lay the foundations for the digitalization of health, safety and environment (HS&E), asset insights, predictive quality, and operations optimization. “The COVID-19 pandemic is exposing a litany of challenges for manufacturers that highlight how important unlocking data and digital industrial innovation is to the industry’s future,” said James Destro, general manager, Manufacturing Practice, Hitachi Vantara. “With our powerful IT and OT experience, Hitachi Vantara can uniquely inspire, envision, architect and accelerate digital transformation that solves today’s challenges and prepares manufacturers for the challenges of tomorrow.” New Lumada Video Analytics Solutions for Smart Spaces Address a Top Priority: A Safe Return to Production Worker health and safety are primary concerns for manufacturers restarting their operations during COVID-19. The expanded portfolio of digital solutions for manufacturing from Hitachi Vantara includes health, safety and environment solutions leveraging Lumada Video Insights technologies which can be condivd for applications such as elevated body temperature identification and hand-washing detection. Thermal cameras and lidar technology can detect the temperature of a person from a distance, so that workers can be screened non-intrusively for symptoms of COVID-19 and workspaces can be monitored for compliance with distancing recommendations. Practice Helps Manufacturers Lay Foundations for Digital Transformation COVID-19 has revealed many manufacturers’ overreliance on manual processes and operations, and the lack of visibility that many manufacturing line managers and executives have into their supply chains. Both hinder manufacturers’ ability to respond dynamically during times of uncertain demand. Modernizing and digitalizing such capabilities will be essential for manufacturers to recover from the pandemic quickly, and to create the more agile and resilient manufacturing operations needed in the future. This is another focus of Hitachi Vantara’s new manufacturing practice. Hitachi’s manufacturing innovations, enterprise-class information technology, and intellectual property – coupled with deep, industry-specific consulting expertise and proven methods to accelerate time to value – enable customers to operationalize digital innovation in a protected, deployment-agnostic and end-to-end approach. Hitachi Vantara’s outcome-focused consulting process breaks down barriers between OT and IT teams to craft comprehensive solutions that deliver transformative outcomes. Hitachi Vantara Expands Lumada Manufacturing Insights Portfolio Hitachi Vantara today also announced the expansion of Lumada Manufacturing Insights solutions with new domains that help manufacturers address health, safety and environment, supply chain optimization, asset insights, predictive quality, and operations optimization. Lumada Manufacturing Insights is a portfolio of industrial internet-of-things (IoT) solutions that empowers manufacturers to improve operations through data-driven insights. The portfolio delivers benefits such as improved overall equipment effectiveness (OEE), superior operations efficiency, and product quality optimization through predictive and prescriptive insights. The new solutions introduced today, coupled to Hitachi Vantara’s advisory and consulting services, enable manufacturers to connect production floor Manufacturing Execution Systems (MES) to Enterprise Resource Planning (ERP) systems to create a “digital thread” that provides complete visibility into the data of the organization. Supporting References “The COVID-19 pandemic presents a number of significant challenges for global manufacturers, from ensuring safety for their workers, to supporting new regulatory compliance, to managing and maintaining a strong supply chain and solving for logistics,” said Fabio Raffo, associate director for industrial software research at Omdia Research. “As they grapple with operating in the new normal, transformative digital solutions can help to provide significant ROI and play an integral role in helping them to not only solve for and overcome these challenges – but thrive – while providing a foundation for future innovation.” Federal ReserveAdobe Additional ResourcesTo learn more about the Hitachi Manufacturing Practice, please visit: https://www.hitachivantara.com/go/manufacturing-services/Blog: Helping the Manufacturing Industry Modernize and Thrive in a Post COVID WorldBrochure: Hitachi Vantara Practice for Manufacturing OverviewBlog: How Infrared Video and 3D Lidar Technologies Can Help Flatten the Coronavirus Infection Curve Connect With Hitachi VantaraTwitterLinkedInFacebook Game-changing LegalTech platform helps Australian lawyers create client legal documents in minutes 2020-05-22T00:31:26Z game-changing-legaltech-platform-helps-australian-lawyers-create-client-legal-documents-in-minutes Sydney, Australia — 21 May 2020 — One startup company aims to revolutionise Australia’s legal industry by leveraging technology to help lawyers create a wide array of legal documents in minutes.   DocuStream Pty Ltd is harnessing the power of automation to help lawyers create legally-sound documents for a range of purposes using a smart client instruction wizard. Contract Instructor™ renders the time-consuming and expensive process of gathering information from clients and then drafting accurate legal documents simple and fast. The user-friendly platform helps lawyers create attractive, legally-sound documents in minutes instead of hours using an online wizard to gather data from clients.   Every document delivered to the lawyer through the platform is an editable document professionally formatted with page numbering and cross referencing. Lawyers also have the option to complete the wizards independently of the client.   Contract Instructor gives lawyers an edge over DIY legal software competitors by combining the power of automation with the expertise of real lawyers who can provide a legal review after a document is created to ensure it is effective and legally binding. The platform covers a wide range of legal documents, including personal documents like powers of attorney and corporate documents like deeds of novation and release; general documents including non-disclosure agreements and company policies; contracts and forms applicable to online businesses, such as customer agreements and terms of use; privacy compliance plans and documents; services agreements for different types of situations and industries; software agreements for app developers; startup company documents; policies and waivers for telecommunications companies and much more.   A single legal document can be created with Contract Instructor for under $30, or the equivalent of a six minutes of work for a lawyer who typically charges $300 per hour. Documents can be purchased a la carte, without the need for a monthly subscription. Any contract generated is only paid for upon completion of the wizard.   According to company founder Alan Arnott, the Contract Instructor platform is proving helpful during the COVID-19 pandemic thanks to the way the software quickly turns client information into usable legal documents without the need for client meetings. With the Contract Instructor system, a lawyer can easily email clients a personalised wizard to collect the data they need to generate a document quickly.   “Our platform is especially useful for lawyers in the age of social distancing,” Arnott said. “We look forward to revolutionising legal practices across Australia with our groundbreaking legal software.”   Contract Instructor is currently only available for lawyers practicing in Australia. Search Contract Instructor's precedent library and learn more at https://www.contractinstructor.io/precedent-library.php.      For more information about Contract Instructor, go to https://www.contractinstructor.io.   # # #   Viotel and Definium implement development partnership 2020-05-21T10:03:33Z viotel-and-definium-implement-development-partnership Media Release: 18th May, 2020 Viotel and Definium Technologies Pty Ltd are pleased to announce the signing of a development partnership agreement to facilitate optimisation of Viotel's suite of 'Internet of Things (IoT)' devices for commercial scale manufacture. Definium is an Australian company which specialises in producing custom hardware and software solutions and has a state-of-the-art automated electronics manufacturing and assembly facility, located in Tasmania. Viotel and Definium Technologies Pty Ltd are pleased to announce the signing of a development partnership agreement to facilitate optimisation of Viotel's suite of 'Internet of Things (IoT)' devices for commercial scale manufacture.Definium is an Australian company which specialises in producing custom hardware and software solutions and has a state-of-the-art automated electronics manufacturing and assembly facility, located in Tasmania. Definium CEO, Mike Cruse said; "Definium is very excited to enter into this partnership with Viotel as it is a great match of Viotel's experience and capability in their market segment and Definium's design and manufacturing capabilities. Viotel are a technically sophisticated company that knows precisely what they need and indeed have the capability to produce prototype units. We will leverage our experience in the design and manufacturing of IoT and industrial control devices to accelerate Viotel's products to market in production quantities. This partnership is a great example of regional companies working together to produce state of the art technology and get it to market." "This partnership is a key step in fulfilling our commitment for realising the potential of 'Internet of Things' technology to empower infrastructure owners to mitigate risks, identify opportunities and make better decisions," said Viotel Chairman Dan O'Toole. For more information contact: AUSTRALIADan O'Tooledan.otoole@viotel.co+61 (0) 407 206 550 Mike Crusemcruse@definium.net+61 3 6334 1048 NEW ZEALANDRalf Mullerralf.muller@viotel.co+64 21 250 4494 About ViotelOur mission is to empower businesses with better data for better decisions. At Viotel we believe knowledge is power, and understand the critical role data plays in managing risks, identifying opportunities and protecting business assets. Using 'plug and play' Smart Box technology, coupled with the power of Amazon Web Services, Viotel has created a data ecosystem. We believe in making smart technology smarter. By continually investing in new technology and collecting and analysing data in real time, our cutting- edge solutions empower businesses to identify cost savings, increase productivity, streamline maintenance, increase OHS, monitor assets from any location and respond faster to emergencies.Viotel currently has operations support in Australia and New Zealand. About Definium TechnologiesDefinium Technologies Pty Ltd is an Australian company which specialises in producing custom hardware and software solutions to solve problems in multiple domains including low-power remote sensor monitoring and control, industrial sensor gateways, real-time control platforms, and protocol interoperability layers for carrier, enterprise and industrial grade deployments. Definium provides a complete electronics hardware manufacturing solution with automated in-line surface mount assembly, vacuum vapour-phase reflow, automated optical inspection, selective & wave soldering, x-ray inspection and manual soldering/assembly tooling.Definium has designed and manufactured a large range of solutions from low-power wireless sensors and communication gateways through to high-end audio devices, fuel injection and real time industrial control systems. All Definium Technologies' products are manufactured in Tasmania, Australia. Strata industry shakeup 2020-05-21T03:35:26Z strata-industry-shakeup Strata Management is proving to be an interesting and difficult to navigate industry during the global pandemic. Firms have faced the same pressures as other businesses, trying to get large workforce's to provide a high-quality service while working remotely. Strata firms are not immune to financial challenges and stresses during the pandemic. If anything, the workload has risen immensely for body corporate/owners corporation managers. But one difference is they are now facing issues as some owners in bodies corporate are struggling financially and yet expecting the full service for free. The client facing staff are experiencing stressful workloads with a negative sentiment from those they are providing a service to. Now this is obviously not every client, others have presented some positive,F community spirit – showing a lot of appreciation for their managers. With such a rise in workload, a negative perception from clients who may not fully grasp how the strata industry operates and their own business impacts – strata firms are facing a make or break moment. While they want to show a lot of empathy, without getting paid, they may fall. One business consulting/outsourcing firm has been the saving grace for helping some of Australia’s leading strata firms stay on top. The fundamental to any good business is your people, process design and technology. These resources equip you to better navigate challenges, provide the best quality service and become an adaptable and resilient business. That is where APT comes in. We are more than just outsourcing, we become an extension of your business and your people, processes and technology. We have been able to deploy new processes and assist in ensuring work from home is efficient. The most important role we have been playing in this crisis is taking some of the administrative work load off the client facing staff so they can better support and manage their communities. The firms we work with have been able to adapt quickly and efficiently to ensure they can continue to provide the high-quality service they always do. Through process design, people and technology – APT can help you today and into the future. www.aptbusinessservices.com.au Australia’s Leading Experience Company, Hidden Door Experiences, Releases We Clue, a Game-Changing Race-Style App 2020-05-21T03:03:18Z australia-s-leading-experience-company-hidden-door-experiences-releases-we-clue-a-game-changing-race-style-app Sydney, Australia - Australia’s leading group experience company, Hidden Door Experiences, is pleased to announce the release of We Clue, a new app developed for people to play Amazing Race-style city adventures with their friends, families and work colleagues.   All Sydney races on We Clue will be free until the end of August to coincide with the easing of COVID restrictions.   Designed to help users explore their city and compete in a fun and friendly competition, We Clue users can create teams, choose from existing races or design their own race, solve clues as a team, and solve clues and puzzles while on the move.   As the COVID-19 restrictions start to lift, finding exciting and fun-filled activities for the whole family can be a challenge, thereby making We Clue an ideal way out to balancing fitness, fun and adventure.   The simplicity of We Clue make it the perfect weekend adventure for anyone looking to inject some fun, clue-solving and laughter into their weekend.   “We Clue is designed so you can download the app and either design your own race or play one of the races we’ve crafted.  As a gift to Sydney-siders, all races are free until the end of August so it’s the perfect way to explore the city with your family or friends as we ease out of COVID restrictions.”   “We’ve built over 40 ready-to-go races in Sydney with the rest of Australia and New Zealand to be online by Spring.” Says Will Gray, Founder of Hidden Door Experiences   He says further, “No matter what your definition of a game is, We Clue has got you covered. From quirky photo challenges to cracking complex codes like a guru, answering trivia questions as you comb the city immersed in speedy adventures around the city. All you need to do is choose a race, choose your team, and you’re racing!”    We Clue has a list of curated races to get started, and users can design their competition from the app’s pick ‘n’ mix of We Clue Challenges.     Some of the thrilling features on We Clue include:   – Selection of curated races to choose from – Create your custom race from scratch from our pick ‘n’ mix challenges – Races vary in difficulty and duration to suit all ages – Play as a solo team or against friends – Automatic live race scoring – Step-by-step and live GPS tracking to help your team navigate between challenges – Share your experience across your social media accounts – Get outdoors, have fun, be healthy and explore hidden areas of your city We Clue is available now on iOS in the app store: https://apps.apple.com/au/app/we-clue/id1500706380 About The Company   Hidden Door Experiences provides group activities to over 20,000 people each year throughout Australia, Asia and the USA. Founded in 2008 with a few simple principles scribbled on the back of a beer coaster that remain the core purpose of the business today; create unforgettable moments to connect people with purpose.   Media DetailsCompany name: Hidden Door ExperiencesContact person: Will GrayEmail: will@hiddendoor.com.au    Phone: 1300 390 082Website: www.hiddendoor.com.au We Clue: https://apps.apple.com/au/app/we-clue/id1500706380 FUJIFILM BOLSTERS SERVICE CENTRE WITH SPECIAL LENS CHECK OFFER AND NEW STATE-OF-THE-ART EQUIPMENT 2020-05-20T23:50:30Z fujifilm-bolsters-service-centre-with-special-lens-check-offer-and-new-state-of-the-art-equipment FUJIFILM’s Brookvale service centre has long been considered one of the most state-of-the-art facilities of its kind. Not content with the status quo FUJIFILM have further bolstered the centre during these challenging times with the latest equipment and a special lens health check offer. FUJIFILM Service Centre manager James Thomson explained, “FUJIFILM Australia has invested heavily in new specialist test and adjustment equipment to support our award-winning lenses and that includes a new specialist 4K projector for better focus adjustment and a custom, multi-type projection bench which fits around the projector. This is the only one of its kind outside of the FUJINON factory in Japan and now allows us to have a focus point so accurate it’s beyond the capability of the human eye. To further help our customers we are also offering a special custom lens health check that covers every aspect of the lens’ mechanical, electrical and optical operation and includes a full lens clean and detailed report for just $199.” FUJIFILM’s lens engineers bring decades of experience to their service centre including the ability to fix optical products from high-end binoculars to broadcast and cine lenses.  James Thomson concluded, “There’s no denying that these are uniquely challenging times but, that said, there are still positive things that can be done for the equipment we use and that’s why we are looking to further support our industry with this special lens health check offer. As a lot of us are experiencing downtime and working from home at the moment, now is the ideal time to have the health of your lens checked and verified by a professional FUJINON lens technician. All you have to do is send us the lens and then our engineers will provide you with a full lens health check and report. If necessary we can then address any issues and your lens will be returned to you looking and working like new.” To take advantage of this special lens health check offer contact Simon Becker on 0429 400 133 or at simon.becker@fujifilm.com or Tracy McConnell on 02 9466 2791 or at tracy.mcconnell@fujifilm.com today. Third Annual MSP Day Highlights Global MSP Opportunities 2020-05-20T23:20:36Z third-annual-msp-day-highlights-global-msp-opportunities Sydney, 21 May 2020 - This year marks the third annual MSP Day, a movement Barracuda MSP started in 2018 to celebrate and champion the managed services industry and the changes and challenges it meets every year. To coincide with this year’s event, Barracuda MSP today launched its latest The Evolving Landscape of the MSP Business Report 2020. The Computing Technology Industry Association (CompTIA), a leading voice and advocate of the global IT ecosystem, will be joining Barracuda for the first MSP Day virtual event. CompTIA’s Director of Member Communities, Miles Jobgen, will join Barracuda’s Director International MSP, Jason Howells, and VP MSP Strategic Partnerships, Neal Bradbury, to discuss this year’s report, alongside a host of videos and discussions on the state of the industry. The 2020 report takes a deep dive into the global MSP market as channel partners the world over are presented with the opportunity to bolster their security offering to better support the new, more vulnerable mobile workforce that has emerged in the wake of COVID-19. Almost 300 global MSPs were interviewed, spanning the UK, US, Germany, Canada, Ireland, Belgium, Australia, New Zealand and Spain. The findings revealed that regardless of location, MSPs across the globe are facing similar challenges when it comes to provision and the growth opportunities around future security offerings. Key findings: The majority of MSPs plan to expand their services portfolio in 2020. A significant 91 per cent of MSP’s said they were planning to increase the breadth and depth of their services capacity in the next 12 months. Managed services look to be the top revenue generator for the vast majority of respondents. 69 percent of respondents identified managed services as the biggest opportunity for increasing sales in 2020. This is significantly up since 2019, which saw 54 percent noting managed services as their biggest opportunity. MSP’s favour a hybrid approach to services. 53 percent of respondents expect to generate more than half (51 percent) or more of their business through managed services in 2020, with approximately another 45 percent saying they expected to generate up to 50 percent of business through managed services. Security services are higher up the agenda for MSPs this year. Endpoint Security, Email Security and Network Security all made it into the top five services table in 2020. In contrast, in 2019 email security was the only security service to make the top five. Rising security concerns and a lack of in-house skills within end user customers are driving the need for third party service providers. A majority 79 percent of MSPs felt customer security concerns were a good opportunity, particularly with the rise of remote workers. 72 percent said the lack of in-house security skills among their customers was also creating new revenue possibilities. The vast majority agree that demand for managed security services is increasing. 88 percent of those questioned said that demand for security services was either ‘moderately’ or ‘significantly’ increasing. This year’s findings once again indicate significant positive shifts in MSP perception, growth and adoption as end users look to recruit cost effective and trusted cybersecurity skills to address their own skills gap and protect their data from increasingly sophisticated cybercriminals. “Since launching MSP Day, and the corresponding Evolving MSP Landscape report, we’ve witnessed a steady rise in the appetite for managed services throughout the world, which is evident in this year’s findings,” says Brian Babineau, SVP and GM, MSP Solutions, Barracuda. “Among that appetite, security is the most sought after service, particularly given our current global situation and the willingness of cybercriminals to exploit organisations that are suddenly much more vulnerable.” “Security as a managed service is only going to become more sought after as organisations continue to wrestle with a shortage of skills and adjust to new working conditions, presenting a huge opportunity for MSPs to bolster their portfolios and cement themselves further as vital partners to their customer base,” adds Carolyn April, Senior Director, Industry Analysis at CompTIA. “Despite the skills gap and the pressure of consolidation for many, this report portrays a growing opportunity for the MSPs of the world as adoption of managed services continues to rise - of which security offerings are the leading commodity.” “Now in its third year, MSP Day has quickly become the event of the year for MSPs looking to capitalise on these and future opportunities,” April continues. To view the full report, click here: https://barracudamsp.com/globalmspday2020/ Organisations Embrace the Elcom Digital Workplace Platform to Support Remote & Flexible Workforces 2020-05-20T23:10:07Z organisations-embrace-the-elcom-digital-workplace-platform-to-support-remote-amp-flexible-workforces Elcom, a leading Digital Workplace Platform used by over one million end users, has seen a surge in usage and participation across its intranet and portal deployments as organisations embrace technology to support their newly remote workforce. With compulsory work from home policies extending beyond initial expectations due to COVID-19 concerns, keeping staff engagement and morale high is now a pressing issue. Amid this crisis, quick to deploy and easy-to-use platforms such as Elcom, are playing a key role in helping organisations connect, communicate and collaborate with a geographically dispersed workforce.  For many office-based staff, working from home is a relatively new experience. While there have been significant advances in cloud-based workplace technology in the past decade, only 30% of the population regularly work from home, up a modest 6% from 2009. These flexible working arrangements are set to continue as organisations put in place measures to avoid full office occupancy, such as staggered staff reintroductions to the office, rotating shifts for those who work in the office and at home, and in some cases, hybrid teams that leverage appropriate people depending on the circumstances on a week-by-week basis.   This prolonged social isolation can lead to a lack of motivation, low morale and disengagement. To combat this growing trend, organisations are systematically looking at improving and maximising their remote working infrastructure, technologies and processes to keep staff informed, supported and connected with each other and the business, away from an office environment.   For this reason, Elcom is reporting increased usage and participation in its intranet and portal deployments for organisations across several industries including healthcare, non-profit, education, government and retail. The Elcom out-of-the-box digital workplace and intranet solution offers a host of functionality to assist organisations, from improving collaboration among geographically dispersed teams with social networking tools, to providing online training courses in digital literacy and professional development, remotely.  John Anstey, CEO of Elcom, explains, “We are fortunate to offer a quick to deploy solution that has become an integral part of many organisations we work with, helping them to succeed in this challenging time. We are seeing organisations use their digital workplace and intranets as their first point of call for employees to access up to date and critical information and communications, as well as essential resources and tools to get their jobs done and stay connected to the business and each other.”    How Elcom helps organisations support their remote workforce and flexible working arrangements:   - Build an Integrated ecosystem. Integrate and pull in information from your third-party systems including SharePoint, Office 365, CRM, ERP, HRM and more - into an integrated user-friendly digital workplace ecosystem.   - Cultivate an open and transparent organisation. From highlighting team successes, to official updates on business-critical information, deliver communications across your digital workplace in a way that is easily searchable, filtered and personalised. - A connected digital workplace. Combat isolation and low morale with social networking tools, rewards and recognition programs and team workspaces.  - Accessible resources for all employees. Maintain a single source of truth, with the latest version of policies, FAQs and other information, accessible from a searchable hub, with a personalised interface and security permissions for different staff members.  - Digitise manual and paper-based processes. Save countless hours and fast-track administration tasks through online forms and approval workflows, document manager with version control, events manager including a new team member induction portal.  - Make learning easy for remote employees. Offering a complete learning management system, with accompanying knowledge centre, and the ability to create an onboarding hub  Visit How Elcom Helps Remote Employees ( www.elcom.com.au/who-we-help/remote-employees ) for more information .  About Elcom  Whether your employees need to work from home, in regional offices, remote facilities or on the frontline directly with customers – Elcom’s Digital Workplace Platform enables organisations to provide their workforce with a single, unified digital workplace and intranet solution to securely connect your entire workforce with resources and each other.  Elcom is used by organisations across all industries including WWF Australia, Heart Foundation, Defence Bank, Volkswagen Australia, Orica, The Fair Work Ombudsman, Inner West Council, Ascham School, Raine & Horne, Forty Winks and Clayton Utz.  To learn more visit the Elcom website (www.elcom.com.au).  Showpo launches new online offering to supercharge global growth with help from Tryzens 2020-05-20T06:39:46Z showpo-launches-new-online-offering-to-supercharge-global-growth-with-help-from-tryzens Showpo, the Sydney-based women’s fashion retailer, has launched its new eCommerce platform with help from digital commerce consultancy Tryzens, enabling it to transform the shopping experience for its customers across every touchpoint and supercharge growth in new markets.   Showpo is one of Australia’s fastest growing fashion retailers. Inspiring a global audience, Showpo has amassed a reach of over four million social users across social media platforms. With hundreds of new styles dropping each week, the company’s range of clothes, shoes and accessories has earned it a loyal and rapidly expanding customer base. Having seized market share in Australia, New Zealand, Europe and the USA, Showpo has now set its sights on expanding to more countries overseas and elevating its brand in countries the world over.   Following an agnostic discovery phase to help it realise its ambitions, Showpo partnered with Tryzens to help it launch a new, agile, eCommerce platform. Salesforce Commerce Cloud was chosen because it could support the rapid growth of the business and handle the logistical challenges of moving into new markets, while enhancing the customer experience. The company was also keen to ensure the new platform had the ability to convey the strong Showpo brand and story.   Showpo wanted a modern and intuitive platform that would allow them to scale and meet the demands of its growing business on a global level and provide the best possible experience for its customers. As well as enabling the company to streamline operations, the new website offers an integrated, intelligent and innovative shopping experience through social integrations and blogs, wherever consumers interact with the Showpo brand, on mobile, web or social.   Tryzens’ deep expertise with Commerce Cloud and its experience in helping Australian brands break ground in international markets has been crucial to enabling an easy transition from Showpo’s existing platform to its new home. With Commerce Cloud’s unified backend, the Showpo team has been able to expand its brand into new regions and manage the different sites from a single platform. It also enables Showpo to introduce a range of different cartridges to provide innovative services to customers, such as different payment options or loyalty scheme benefits.   Jane Lu, Founder at Showpo commented: “Our entire business is driven by our customers – the more we understand them, the better we can serve them. For us, working with Tryzens to deploy Salesforce was the obvious choice. We wanted to improve the customer experience across multiple markets, and with Tryzens’ expertise in Commerce Cloud, we have been able to implement best practice processes and increase personalisation. It has also helped us to utilise resources more efficiently, giving us the opportunity to innovate much faster.”   Andy Burton, CEO at Tryzens, said: “We are delighted to be supporting Showpo in its move to Commerce Cloud. The new offering will give Showpo the capability to add a host of new features to further improve and enhance the shopping experience, bring its fashion-forward creations to life, and helping it grow unimpeded on a global scale. Showpo’s dedication to providing the best possible experience to its customers very much reflects our own ethos, and we look forward to working together on continuing to optimise the site and drive sales and revenues.” Salesforce, Commerce Cloud and others are among the trademarks of salesforce.com, inc. -ENDS-   Showpo Showpo is Australia’s leading global fashion company focussed on the next generation of young women. We exist for women who want to embrace who they are by having fun with fashion and a sprinkle of memes. What started in Sydney with a laptop and two shelves is now a global fashion empire shipping to more than 100 countries, with over 4 million followers across social. We entertain, empower and inspire our community through diverse and optimistic fashion, storytelling and experiences.   About Tryzens Established in 2004, Tryzens is an international digital commerce consultancy that takes a holistic approach to growing your business, no matter how or where your customers choose to buy. Our team of trading specialists, strategists and technology experts are passionate about growing your business by implementing solutions that optimise performance across all channels.  With offices in offices in London, Melbourne, Sofia and Trivandrum, we have partnered with some of the world’s most successful retailers and brand owners including Sweaty Betty, Cotton On Group, kikki.K, Fisher & Paykel and Liberty London to provide beginning to end services that help to grow their businesses and provide the best customer experiences.   www.tryzens.com Student and Instructor Usage of Blackboard Ally Increase as Remote Learning Accelerates 2020-05-20T03:38:10Z student-and-instructor-usage-of-blackboard-ally-increase-as-remote-learning-accelerates BRISBANE, Australia, 20 May, 2020 – Blackboard Inc., a leading education technology company for teaching, learning and student engagement, today announced that Blackboard Ally - the company’s accessibility tool - has experienced a significant uptick in student and instructor usage from February to April, the period when schools and institutions largely shifted to fully remote learning models due to COVID-19. During this timeframe, students downloaded over 3.5 million alternative formats of their course content through Blackboard Ally. Instructors also improved the accessibility of over 250,000 files during this time, with a 50% increase in improved files in April, as compared to February. Since launch, Blackboard Ally has now checked over 1 billion digital content items for accessibility issues, providing millions of instructors with guidance for improving the accessibility and quality of their course materials, and millions more students with access to file formats that meet their diverse needs, abilities, and devices. "With the vast majority of students across the globe now participating in learning environments that require interfacing with digital content, we’re thrilled that Blackboard Ally is helping to optimize the experience,” said Nicolaas Matthijs, Blackboard Ally Product Manager at Blackboard. “As the education community shifts to more robust, holistic online learning models, the uptick in Ally usage is helping to accelerate a culture of inclusion. We’re proud to be supporting so many institutions in a united effort to meet the needs of diverse learners.” Since February, more than 150 higher education and K-12 clients have adopted Blackboard Ally as their inclusive learning solution, joining a community reaching more than 11 million students globally. New institutions include Curtin University in Australia; the California Community Colleges system in the United States; Universidad Continental in Peru; Universitat de Barcelona in Spain; and the British University in Dubai (BUiD) in United Arab Emirates. For most institutions, this recent momentum coincides with the global shift to remote learning in response to COVID-19 and also reflects the education community’s broader, sustained efforts to improve the accessibility of course content for all learners, beyond the pandemic.    In 2020, alone, Blackboard Ally has launched 16 new releases, expanding the ways in which administrators, instructors, and students can improve the accessibility and usability of digital course content. The newest feature enables Blackboard Ally users to access alternative formats—including mobile-friendly HTML, audio, ePub, electronic Braille, a language translation version, and Beeline Reader—on mobile devices via the Blackboard App. To learn more about Blackboard Ally and Blackboard’s plans for celebrating Global Accessibility Awareness Day on May 21, please visit https://www.blackboard.com/teaching-learning/accessibility-universal-design/blackboard-ally-lms and https://go.blackboard.com/gaad-fix-your-content. About Blackboard Our mission is to partner with the global education community to enable learner and institutional success, leveraging innovative technologies and services.  With an unmatched understanding of the world of the learner, the most comprehensive student-success solutions, and the greatest capacity for innovation, Blackboard is education’s partner in change. CONTACT  Kate Crosbie, Public Relations Consultant  +61 437 087 807 or kate@kcpr.com.au  Hillary Marder, Blackboard  +1 732 742 8024 or hillary.marder@blackboard.com   SEMrush Research Reveals that Money Anchors Can Bleed a Site's Link Juice Dry 2020-05-20T01:45:19Z semrush-research-reveals-that-money-anchors-can-bleed-a-site-s-link-juice-dry SEMrush, the leading online visibility management and content marketing SaaS platform trusted by more than 25 per cent of Fortune 500 companies, uncovers the key findings of its long-term research on toxic inbound links that Google penalises. Over the course of two years, SEMrush has conducted meticulous research and analysed 830+ websites’ backlink profiles. The penalty database consisted of cases from SEMrush users and industry forums users, whose websites were hit with Google penalties. The goal of the study was to uncover the exact factors that trigger penalties and their frequency and to provide tips for marketers on how to avoid and get rid of the Google penalties.  Key findings: Money anchors and sponsored and paid links in articles and blog posts account for causing over 50 per cent of penalty cases. Words like “Sponsored by”, “Information was provided by”, “Advertorial content”, “Advertorial post on behalf" etc. can become a reason for a penalty. Guest posting and press releases come in as the second most frequent cause for a Google penalty - they account for 45 per cent of the penalty cases. Google Unnatural Inbound penalties are real. Google is still actively monitoring compliance with its guidelines for webmasters and is still actively attracting its webspam to manually cases check. Old manipulative link-building techniques (like PBNs and link networks, spam in forums and blogs, and links from web directories) also continue to be the causes of a manual ban. Google does not distinguish between recent and old toxic links. Google treats all websites equally. It makes no difference to Google where the links to your site come from - be it spammy, dubious websites or trusted, reputed media. SEMrush's Chief Strategy Officer Eugene Levin commented, “Being the leading online visibility and content marketing software, we can never overstress the importance of SEO. It’s the very foundation of your online visibility. So, at the time when successful online presence is the sole surviving strategy for most businesses, it’s great to revisit the founding principles of your online visibility. And, of course, a healthy backlink profile can be the make it or break it factor. Thus, I encourage everyone who’s aiming at having a successful online presence to consider the findings from our research and use this working from home time to fix and improve some SEO issues they never had the time to work on before.” To read the full research and uncover more details about the findings,  visit [https://www.semrush.com/blog/google-penalty-unnatural-inbound-links/] About SEMrush SEMrush is a leading SaaS company providing a platform of end-to-end digital marketing and SEM solutions in more than 150 countries. SEMrush’s platform and innovative digital marketing tools are trusted by leading brands, including Vodafone, Booking.com, eBay, HP, and BNP Paribas, as well as 25% of Fortune 500 companies. The company was founded in 2008 and is headquartered in Boston, Massachusetts.  For photos of the spokesperson Eugene Levin, please see here. NHS adopts Blue Prism’s Cloud-Based Digital Workforce to Accelerate Change and Respond to COVID-19 2020-05-19T22:00:00Z nhs-adopts-blue-prisms-cloud-based-digital-workforce-to-accelerate-change-and-respond-to-covid-19-2 SYDNEY, AUSTRALIA – May 20, 2020 — With the NHS at the sharp end of COVID-19, Blue Prism Cloud’s SaaS-based intelligent automation platform is enabling a fast-growing number of NHS Trusts to swiftly adapt to unprecedented operational demand. The injection of AI-powered Digital Workers into the NHS resource pool allows a wide range of activities to be automated across functions in order to release more time to care for frontline NHS staff. Over recent weeks, Aneurin Bevan University Health Board, University Hospitals of Morecambe Bay, North East London Commissioning Support Unit, Great Western Hospitals and Leeds Teaching Hospitals have adopted the Blue Prism Cloud platform. Not only will this assist in fighting the crisis but importantly provide the foundation for delivering sustainable long-term transformation that accelerates delivery of better patient outcomes. In 1948 Aneurin Bevan, Welsh MP and Health Minister, saw his pioneering vision for a National Health Service come into being. Now the healthcare board named in his honour is at the forefront of shaping the future of healthcare by embedding pioneering technology into its operations. “There are huge gains to be made in terms of incorporating intelligent automation into healthcare processes. For us the imperative is patient safety and experience,” said Mike Ogonovsky, Assistant Director of Informatics at Aneurin Bevan Health Board. The manual transfer of data between the systems used to manage the patient journey through primary care, ambulance service, secondary care and back into community care brings with it the risk of error and delay. It also takes valuable time out of the day for highly trained staff who should be focused on caring for patients. We see an opportunity to overcome this challenge using Blue Prism Cloud’s Digital Workforce and are taking the first steps to re-shape our processes so that we can continue to move the bar for quality of patient care ever higher.” The positive impact automation can have on patient outcomes is also recognised by University Hospitals of Morecambe Bay. “We have run small, successful RPA projects over the past four years but now it’s time for us to scale the benefits of this technology. The Blue Prism Cloud platform will help us accelerate our plans and make it easier for us to expand the range of functions we support rapidly,” said Marc Hadwin, Head of Digital Services at University Hospitals of Morecambe Bay. “The goal of improving patient experience sits at the forefront of our strategic initiative to apply intelligent automation into our overall operating model. For example, employing Digital Workers to help patients book, prepare for and follow up appointments can ensure everyone receives a wealth of tailored communications, confirming each step of their treatment. With 600,000 hospital appointments booked a year, there is no way our staff could proactively manage that level of personalised communication manually. For medical staff too, we see countless opportunities for removing the daily burden of updating patient record systems so that they can dedicate their time to providing frontline patient care.” The Trusts join a community of healthcare organisations who are sharing their tried and tested automations using a dedicated Blue Prism Cloud NHS Digital Exchange that allows NHS teams to further accelerate the deployment of new automations. A library of pre-built automation assets that cover more than 40 processes tackling enhanced access to services, and patient communication from admissions through to outpatient support are being made available. Automations enabling key back office support for recruitment, HR onboarding, and finance processing are also on hand through the NHS DX. Without the need for each Trust to start designing and building automations from scratch, teams can expand the impact of their Digital Workforce faster than ever. As each Trust contributes new assets into the fast-growing library of automations, the benefit of this technology is multiplied across the country and delivering optimal results on public sector investment. Blue Prism Aiding in Fast Response to COVID-19 Across the UK More than 50 Trusts across the UK have recruited Blue Prism Digital Workers to help drive sustainable transformation over the past four years. Through Blue Prism’s COVID-19 Response Program, the company has leveraged its wealth of knowledge in this sector together with the flexibility of the Blue Prism Cloud platform to put Digital Workers into production at speed in the fight against COVID-19. Here are some examples of work currently being performed by our Digital Workers as part of this effort. Respiratory data sharing that supports identifying cases and moving data across London. Connecting patient administration systems across health systems to improve access to psychological therapies. Automating administrative tasks across the back office to ensure hospitals can offer the most efficient care possible. Adapting to an overwhelming rise in requests for eConsultations for a cross regional general practice partnership that services hundreds of thousands of citizens. By automating a new GP appointment booking process, the practice has reduced the risk of COVID-19 transmission and maintained a safe environment for all patients and staff associated with the practice. Collecting and uploading data to update a central COVID-tracking dashboard across UK prisons to help healthcare workers monitor and administer patients in the prison system. Providing a complex automation to give 800 care homes access to NHS Mail to accelerate patient referrals from care homes into hospitals. Accelerating the on-boarding of NHS staff through automating the complex process of creating new starter accounts and attributing staff to the relevant roles. Terry Walby, CEO and Founder Blue Prism Cloud added, “this global crisis has pushed us all to re-evaluate what operational agility entails and how critical it is to be responsive to change on a scale we haven’t seen before. The dynamic scaling capacity that cloud offers, coupled with the resource flexibility of a Digital Workforce, allows organisations to target sudden challenges faster than ever. We are immensely proud to be supporting the NHS and helping them in overcoming these significant challenges.” About Blue Prism Blue Prism’s vision is to provide a Digital Workforce for Every Enterprise. The company’s purpose is to unleash the collaborative potential of humans, operating in harmony with a Digital Workforce, so every enterprise can exceed their business goals and drive meaningful growth, with unmatched speed and agility. Fortune 500 and public-sector organisations, among customers across 70 commercial sectors, trust Blue Prism’s enterprise-grade connected-RPA platform, which has users in more than 170 countries. By strategically applying intelligent automation, these organisations are creating new opportunities and services, while unlocking massive efficiencies that return millions of hours of work back into their business. Available on-premises, in the cloud, hybrid, or as an integrated SaaS solution, Blue Prism’s Digital Workforce automates ever more complex, end-to-end processes that drive a true digital transformation, collaboratively, at scale and across the entire enterprise. Visit www.blueprism.com to learn more or follow Blue Prism on Twitter @blue_prism and on LinkedIn. ### Media Contacts Sue Ralston Einsteinz Communications Ph: +61 02 8905 0995 sue@einsteinz.com.au © 2020 Blue Prism Limited. “Blue Prism”, “Thoughtonomy”, the “Blue Prism” logo and Prism device are either trademarks or registered trademarks of Blue Prism Limited and its affiliates. All Rights Reserved. Eaton expands Moeller® range with new easyE4 control relay 2020-05-19T07:27:05Z eaton-expands-moeller-r-range-with-new-easye4-control-relay SYDNEY, AUSTRALIA. Power management company Eaton today announced an expansion to its Moeller® range, with the launch of the new easyE4 control relay in Australia and New Zealand. Designed for installers who want to easily integrate control tasks for business and industrial applications, the easyE4 is more compact than previous models, and has flexible options that can connect up to 11 modules and a maximum of 188 inputs/outputs. Mark Anning, Eaton General Manager ANZ said the powerful hardware, flexible expansion and comprehensive communication options of the easyE4 range, makes it one of the most versatile control relay options in the market. “The easyE4 has a large voltage range (DC, AC and UC) with mixed operation flexibility to suit a wide range of applications and markets – from plumbers in building installations, right through to automation engineers in machine building applications. “Backed by Eaton’s intuitive easySoft programming software, the easyE4 can handle simple control tasks, right through to comprehensive configurations with high process efficiency. New function blocks include email notification and an interrupt function which enables fast event recognition and rapid response times. “When used in combination with other products from the Eaton portfolio, the easyE4 can also be integrated into IIoT system architectures via the integrated ethernet interface – a critical feature in the era of advanced manufacturing and automation.” The easyE4 comes with optional DCF77 radio signal analysis and ethernet services which enable highly precise data and time indication. While the integrated micro SD card facilitates data logging and customised starter programs. The software includes four programming languages including structured text (ST) and function block diagram (FBD). With a variety of unique display and visualisation options available for users on mobile devices, tablets or laptops. The easyE4 is available in various supply voltages: AC version for 85 V to 264 V DC version for 24 V UC version for 12 V DC, 24 V DC or 24 V AC Available today through leading electrical wholesalers across Australia. For more information visit www.eatoncorp.com.au. - ENDS - Eaton is a power management company with 2018 sales of $21.6 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 101,000 employees and sells products to customers in more than 175 countries. For more information, visit Eaton.com. ###