The PRWIRE Press Releases https:// 2020-01-19T23:30:52Z Genesys appoints Gwilym Funnell as head of APAC 2020-01-19T23:30:52Z genesys-appoints-gwilym-funnell-as-head-of-apac-2 Genesys the global leader in omnichannel customer experience and contact centre solutions, has announced Gwilym Funnell as Senior Vice President of Asia-Pacific. Previously, Funnell served as Vice President of Genesys Australia and New Zealand, where he was integral in driving a triple-digit revenue increase for Genesys Cloud™ since taking up the role in 2016. In his new role, Funnell is charged with managing and executing on an accelerated growth strategy in the Asia-Pacific region for Genesys Cloud, the company’s leading all-in-one contact centre solution. He is also charged with overseeing more than 1,600 Genesys employees based in the region, representing every business function including engineering, IT, finance, sales, marketing and more. Funnell offers more than 20 years’ experience in IT and telecommunications and proven commercial acumen building sustainable business growth. He has worked at start-ups and emerging technology companies, including serving as Managing Director of Mitel Networks and March Networks. Prior to joining Genesys, he held the position of Director of the Collaboration and Contact Centre practice at Telstra, where he led growth through acquisitions, portfolio changes and migration. Genesys Chief Executive Officer Tony Bates said, “Organisations all over the world are eager for cloud-based contact centre solutions that deliver highly personalised customer experiences supported through artificial intelligence (AI). With Gwilym’s solid track record and market expertise, we are confident that Genesys is well-positioned to help even more businesses in Asia-Pacific capitalise on our technologies so they can build trust and loyalty with their customers.” The company also announced today Sales Director, Mark Buckley, has been promoted to Vice President of Australia and New Zealand (ANZ) and will serve as Country Manager. In this new role, Buckley is primarily responsible for growing the company’s market share and directing its operational strategies in ANZ, which includes oversight of a team of 175 ANZ-based employees. Before serving in various sales roles at Genesys for the past seven years, Buckley was Vice President of Enterprise at Alcatel-Lucent. Funnell commented, “I’m thrilled to step into a broader regional position to help accelerate the growth of our company’s cloud and AI solutions across the Asia-Pacific market. We are investing in new innovations, building a world-class team and working more closely than ever with our strong ecosystem of partners to enable businesses in APAC to deliver the world’s best customer experiences.” -ENDS- NOTES TO EDITORS About Genesys Every year Genesys® delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organisations of any size can provide true personalisation at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM , an all-in-one solution and the world’s leading public cloud contact centre platform, designed for rapid innovation, scalability and flexibility. Visit http://www.genesys.com/anz. Media contacts Elizabeth Williams, Group Account Director ZADRO elizabeth@zadroagency.com.au +61 2 9212 7867 +61 411 201 354 Yvette Schlegelmilch, Account Manager ZADRO yvette@zadroagency.com.au +61 29212 7867 +61 423 954 224 Corrective Services NSW Selects Infor to Achieve Critical Workforce Utilisation Efficiencies 2020-01-17T04:34:24Z corrective-services-nsw-selects-infor-to-achieve-critical-workforce-utilisation-efficiencies SYDNEY, Australia – Jan 17, 2020 - Infor, a global leader in business cloud software specialised by industry, announced that Corrective Services NSW (CSNSW) has chosen Infor CloudSuite Workforce Management to future-proof aspects of its scheduled staff rostering needs through a competitive market process.Infor’s comprehensive workforce management solution and associated business process changes will provide efficient and effective staff scheduling procedures, and provide ongoing workforce utilisation efficiencies.Infor’s industry-leading workforce scheduling system will deliver a host of benefits to Corrective Services NSW, including:Providing live scheduling monitors in key locations that enhance staff safety and securityContinually adapting its workforce scheduling approach to new business modelsMitigate the risk of potential compliance errors by ensuring team members are rostered and paid in compliance with their respective Public Sector Awards.The rostering of CSNSW employees is a critical business function that supports 6,885 rostered staff within 109 rostered sites state-wide 24 hours 7 days a week. Rostered staff comprises custodial, industrial, security and intelligence, administration, and clerical employees that attract any form of penalty rate payment during the performance of their duties. These CSNSW employees are situated in correctional centres, courts, operational or support locations across NSW. Infor ANZ Managing Director Jarrod Kinchington said that the complexity of a state-wide workforce demands a flexible and intuitive workforce management system that can be deployed with minimal disruptions to day-to-day activities.“We are thrilled that Corrective Services NSW has chosen Infor for its cloud-based workforce management needs. Our Infor CloudSuite solution will provide the organisation with a central location to easily manage employee resources, as well as the ability to track operational and labour performance and comply with the necessary legislation, regulations and procedures,” Kinchington said. About Corrective Services NSW Corrective Services NSW (CSNSW) is a division of the Department of Communities and Justice. It delivers professional correctional services and programs to reduce re-offending and enhance community safety. As an important element of the criminal justice system, CSNSW manages remand and sen​tenced inmates as well as offenders in the community. About InforInfor is a global leader in business cloud software specialized by industry. With 17,300 employees and over 68,000 customers in more than 170 countries, Infor software is designed for progress. To learn more, please visitwww.infor.com. Infor customers include:The top 20 aerospace companies 9 of the top 10 high tech companies14 of the 25 largest U.S. healthcare delivery networks19 of the 20 largest U.S. cities18 of the top 20 automotive suppliers14 of the top 20 industrial distributors13 of the top 20 global retailers4 of the top 5 brewers17 of the top 20 global banks9 of the 10 largest global hotel brands7 of the top 10 global luxury brands NIAS Launches Unique Autonomous Systems EXCEL ONE Business Incubator with California-based Company, Mars Parachutes 2020-01-16T00:54:00Z nias-launches-unique-autonomous-systems-excel-one-business-incubator-with-california-based-company-mars-parachutes LAS VEGAS, NV, January 14, 2020 /NIAS/ -- Mars Parachutes entered into an agreement with the Nevada Institute for Autonomous Systems (NIAS) at CES 2020 to establish a physical footprint in Nevada through the new NIAS EXCEL ONE Business Incubator. California-based Mars Parachutes has been aggressively looking to expand its manufacturing base across the U.S., and Nevada was easily identified as the natural destination of choice following its recent two-year consecutive top tier industry position rating beating out other jurisdictions investing tens of millions of dollars in Drone Industry incentives.(i) “Our innovative EXCEL ONE Business Incubator focuses on resiliency and agility with a powerful revenue generation and sustainable core aspect from day one.   We have an embedded process with our participating companies—more so than what you would see across the Autonomous Systems Industry.  EXCEL ONE is not just a business incubator, we also accelerate and integrate success early in the process by disrupting the 12-18-month startup profitability model.  You can’t attract companies into such program unless you have mastered how to think like and operate as a startup.  We are excited to see what impact Mars Parachutes makes on the UAS Industry through its innovative parachute and safety technology manufacturing as the drone industry grows into the Urban Air Mobility space,” said Dr. Chris Walach, Executive Director, Nevada Institute for Autonomous Systems (NIAS), the Nevada Global Drone Trade Alliance (NV-GDTA), and the FAA-designated Nevada UAS Test Site.  “It’s not about the money, it’s about the vision!  Nevada and NIAS are consistently setting world records and widely recognized as the only state to win all major U.S. initiatives for 2019: the FAA’s UAS Pilot Program (UPP 1), NASA UAS Traffic Management (UTM) Technical Capability Level 4, and NASA Urban Air Mobility (UAM) Grand Challenge Assessment.  Specifically, the recent launch of the Nevada-Global Drone Trade Alliance (NV-GDTA) really fills a major industry gap to bring end-users, technology proponents, and investors together to create new business opportunities and facilitate investment into this highly dynamic industry.  Mars is proud to be the first incumbent of both these programs and is extremely excited to create new employment opportunities throughout the state and establish a physical footprint in Southern Nevada,” said Brian Colvin, Chief Revenue Officer, Mars Parachutes. NIAS has developed a robust strategy for investment attraction recently launching the Nevada-Global Drone Trade Alliance (NV-GDTA), NIAS EXCEL ONE Business Incubator, and Workforce Development (WFD) Programs.  NV-GDTA will bring together the top industry stakeholders in March 2020 for its first commercial technology demonstration event in Las Vegas and Henderson, Nevada (link to event flyer here).  The technology demonstration event itself will take place at the Henderson Unmanned Vehicle Range (HUVR) located on the Nevada State College Campus. In November 2019, NIAS was selected as a winner of the Google Impact Challenge Nevada Award for its new innovative workforce development program – ARISE: Attaining Resilience and Independence through Support and Education.  Partnership with Mars Parachutes and other Nevada-based companies represents the first step to securing new employment opportunities across the Nevada Drone Industry.  NIAS leads the FAA-designated Nevada Unmanned Aircraft System (UAS) Test Site to grow the Drone Industry on behalf of the State of Nevada government and FAA.  NIAS has received both national and international attention through a 2019 business industry report ranking the Nevada Drone Industry in the top two positions in the U.S. for a second year in a row.  As a 501(c)3 non-profit corporation, part of the NIAS obligation is to attract investment into the state and give back to the community and drone industry.  This is why NIAS launched its new EXCEL ONE Business Incubator Program. About the Nevada Institute for Autonomous Systems (NIAS):  As Nevada’s designated agency to manage the FAA Unmanned Aircraft Systems (UAS) Test Site, the Nevada Institute for Autonomous Systems (NIAS) positions Nevada as the global leader in Autonomous Systems (AS) deployment. NIAS is the synergist, clearinghouse, and learning accelerator establishing the premier smart ecosystem for Autonomous Systems which grows the AS Industry while safely integrating AS into the daily lives of the public. Learn more at www.nias-uas.com. About Mars Parachutes: Based out of southern California, MARS Parachutes was born in 2013 out of the need for affordable and effective solutions to the unplanned and inevitable accident. MARS Parachutes is the Global Standard in Drone Safety System. For more information about Mars Parachutes please visit www.marsparachutes.com. For press inquiries, contact Michael Couch, NIAS at michael.couch@NIAS-UAS.com (i) DroneLife, “Nevada Climbs into Second Highest Rating for Drone-friendly States”, October 14, 2019: https://dronelife.com/2019/10/14/nevada-climbs-into-second-highest-rating-for-drone-friendly-states/ New Blue Prism SaaS Offerings Add to Industry’s Most Comprehensive Portfolio of Automation Solutions 2020-01-15T21:30:00Z new-blue-prism-saas-offerings-add-to-industrys-most-comprehensive-portfolio-of-automation-solutions Sydney, AUSTRALIA – January 16, 2019 — Building on a foundation of enabling greater choice, security and scalability, Blue Prism® (AIM: PRSM) today announced the availability of three new Software-as-a-Service (SaaS) solutions that augment its Digital Workforce powered by the company’s connected-RPA Platform. These new SaaS solutions leverage IP acquired with Thoughtonomy (now branded Blue Prism Cloud) and allow enterprises to access the industry’s most advanced intelligent automation capabilities. Blue Prism now gives customers access to end-to-end automation solutions that cover all IT environments — on-premise, cloud, hybrid and SaaS — an industry first. “Our SaaS customers have long enjoyed the benefit of AI technologies that increase utilisation while simplifying management of an intelligent digital workforce, in addition to facilitating closer collaboration between human and digital workers,” says Terry Walby, CEO of Blue Prism Cloud. “Now, we’ve opened up these capabilities to our entire community of Blue Prism users so that they can accelerate their digital transformation whether they are running automation environments on-premise or from the cloud.” The new SaaS offerings underpin Blue Prism’s connected-RPA strategy to provide a Digital Workforce for every Enterprise built with the industry’s most comprehensive portfolio of automation solutions. In line with this strategy, these latest capabilities are being made available directly from Blue Prism’s Digital Exchange (DX) and through partners. Each one addresses key needs for enterprises looking to maximise value from their investment: Blue Prism Cloud Hub – is a digital workforce management control center that allows users to manage the full automation lifecycle of their entire digital workforce. This business-friendly interface simplifies management and provides a comprehensive dashboard for reporting. Large enterprise teams spread across multiple geographies can customise the interface to their own language and to cover management of their own area of responsibility. Users of Blue Prism Cloud Hub will also have access to Wireframer, a powerful process automation design tool that autonomously builds out the core process structure, ensuring that the appropriate controls are in place for everything from application interaction through to exception handling. Blue Prism® Cloud Interact – is a web interface for digital worker and human collaboration. Accessible via a browser on any computer or mobile device, the customisable Interact web interface, empowers organisations to broader the addressable use cases for automation from front to back office. Designed to address any process which requires manual initiation (attended automation), or intervention (human-in-the-loop). Business users leverage simple, ready to use templates in order to create new dynamic web forms that create flexible automations addressing a wide range of use cases. Blue Prism Cloud IADA – is an AI-enabled digital workforce supervisor that automatically orchestrates the activities of your digital workers in order to maximise their productivity and increase return on investment. Focusing on the business SLA requirements of every automation, the real-time fluctuations in business volumes and knowledge of the organisation’s IT environment, IADA optimises performance. "This is the update the industry has been waiting for,” according to Elena Christopher, Senior Vice President at HFS Research. “Blue Prism has essentially taken some of the strongest elements of its Thoughtonomy acquisition and rebranded and packaged as new fully integrated offerings available on the DX. These offerings are in strong alignment with HFS' latest research with 260 power users of RPA; better dashboards and analytics and enhanced AI capabilities topped this list as the most pervasive customer needs. The support for attended and human in the loop automation is also of note given Blue Prism's strength in unattended. We'll stay tuned for results." About Blue Prism As the pioneer in Robotic Process Automation (RPA), Blue Prism has emerged as the trusted and secure Intelligent Automation choice for the Fortune 500 and public-sector market. Now, Blue Prism brings you the enterprise-grade connected-RPA Platform—supported by our Digital Exchange (DX) app store—to join operational leaders with accessible, advanced cognitive technologies and a community of experts, researchers and providers. Comprised of interoperable intelligent Digital Workers, capable of multi-tasking, swarming to tasks as needed, working in teams, identifying and recovering from failures, and carrying out business process automations at all levels, the connected-RPA platform is system- and application-agnostic and makes use of artificial intelligence (AI), including enhanced access to third-party AI technologies from the DX. Available on-premises, in the cloud, hybrid, or as an integrated SaaS solution, Blue Prism’s connected-RPA can automate and perform mission-critical processes with ease, while delivering unprecedented security, accuracy, productivity, and accelerated innovation, allowing your people the freedom to focus on more creative and meaningful work. More than 1,500 global enterprise customers leverage Blue Prism’s Digital Workforce, empowering their people to automate billions of transactions while returning hundreds of millions of hours of work back to the business. Visit www.blueprism.com to learn more about Blue Prism (AIM: PRSM). Follow Blue Prism on Twitter @blue_prism and on LinkedIn. ### Media Contacts Sue Ralston Einsteinz Communications Ph: +61 02 8905 0995 sue@einsteinz.com.au © 2019 Blue Prism Limited. “Blue Prism”, “Thoughtonomy”, the “Blue Prism” logo and Prism device are either trademarks or registered trademarks of Blue Prism Limited and its affiliates. All Rights Reserved. eMite launches new solutions for Genesys customers 2020-01-15T01:21:43Z emite-launches-new-solutions-for-genesys-customers Sydney—15 January 2020 — Prophecy International is pleased to announce that its subsidiary eMite has launched a new product offering as part of its CX (Customer Experience) Intelligence platform and is a major sponsor at the Genesys Global Sales Kick Off in Orlando, Florida. Brad Thomas, Prophecy CEO said “Product Innovation is one of our key growth pillars and its great to see our team delivering continuous innovation, addressing new markets and adding more value to our customers and partners. We see an acceleration of legacy on premise contact centers migrating to cloud based solutions and we are well placed to help customers seamlessly manage operations through that transition period while they are running both solutions.” To stay closely aligned with the new product naming of our partner, Genesys, to ensure we continue to drive great value for our customers and to continue to be competitive in the marketplace we have rebranded our main product and have introduced 3 new products in time for the Genesys Sales Kick-Off event which is this week (Jan 13-17, 2020) in the US.  Leading Contact Center Analytics solutions for Enterprise-grade customers: Rebrand to Enterprise Contact Center Analytics ·         To be clear on the product, align with our partner’s product which is changing names, and to allow the name to better reflect what the product does, we are renaming our flagship product to “Enterprise Contact Center Analytics for Genesys Cloud”. ·         Same great product, continual improvements.   Enterprise Contact Center Analytics Lite ·         Enterprise Contact Center Analytics Lite – is a slimmed down version of our flagship product.  It allows us to offer the core benefits at an entry level price-point for those customers just getting started. ·         The benefit to the customer is that they get the same core product at a low entry price, while still having a simple and full upgrade path to the power and flexibility of our full-blown product.   Migration Made Easy (Solutions that help large customers globally migrate from legacy platforms to the latest Genesys Cloud platform.) About 80% of large enterprise customers doing these types of migrations will take between 6 months and 36 months to complete their migrations globally.  The business has to continue to run and manage their contact centers during these migrations.  Our solutions below help them do that while giving them access to their real-time and historical data during those migrations. Enterprise Contact Center Analytics for PureBridge ·         Enterprise Contact Center Analytics for PureBridge is a migration tool that helps customers migrating from an on-premises Avaya Aura CMS platform to the Genesys Cloud platform hosted in the cloud. ·         Some benefits to the customer are: o   The ability to have both their Avaya Aura CMS data and their Genesys Cloud data combined and visualized in the same analytics tool from eMite o   The ability to pull reports using both real-time and historical data from both platforms (Avaya Aura CMS and Genesys Cloud) o   The ability to allow agents and contact center managers’ to view data in terms they are familiar with from the Avaya platform.   Enterprise Contact Center Analytics for PureConnect to Genesys Cloud ·         Enterprise Contact Center Analytics for PureConnect to Genesys Cloud migrations helps customers migrating from the on-premises PureConnect platform to Genesys Cloud. ·         Some benefits to the customer are: o   The ability to have both their Genesys PureConnect data and their Genesys Cloud data combined and visualized in the same analytics tool from eMite o   The ability to pull reports using both real-time and historical data o   The ability to allow agents and contact center managers’ to view data in a format they are used to in the PureConnect world.   With over 150 customers world-wide using the eMite platform, we have the proven ability to deliver out of the box functionality for Contact Centre Analytics. Our deep experience in the contact centre market enables us to deliver superior speed to value for customers looking for a fully integrated analytics solution to deliver real insight. About Prophecy International Holdings Limited eMite is a wholly owned subsidiary for Prophecy International. eMite is an award winning SaaS solution that combines data onboarding, analytics, correlation, performance and KPI management into a single, out of the box solution to provide customers with historical and real time insight in a simple, visual appealing format that can be easily customized. eMite has a global technology partnership with Genesys, is a premium Genesys AppFoundry partner and was Genesys AppFoundry partner of the year in 2018 and 2019. Prophecy International Holding Limited is a listed Australian company (ASX:PRO) that has been operating globally since the 1980s. More recently the focus at Prophecy has been on growing the eMite and Snare lines of business in Analytics and Cyber Security respectively. Prophecy operates globally from Adelaide and Sydney in Australia, London in the United Kingdom and in Denver, USA SAS delivers priceless retail planning capabilities in the hypercompetitive Age of Amazon 2020-01-14T23:32:14Z sas-delivers-priceless-retail-planning-capabilities-in-the-hypercompetitive-age-of-amazon NRF 109th NRF Big Show and EXPO, New York (Jan 13, 2020) Recent enhancements to the SAS® Intelligent Planning Suite have infused it with artificial intelligence (AI) and cloud agility to help companies localize assortments, optimize inventory, automate forecasting and maximize profits. Leading companies like Carrefour, Grupo Exito and Nestle rely on analytics leader SAS and its proven portfolio of software and services to succeed despite fierce competition. Effective planning makes a bottom-line difference whether a retailer sells electronics, groceries or apparel. Manufacturing goods like candy bars, tires or blue jeans also require precise forecasting and planning. In the end, the most successful companies use data and analytics like artificial intelligence (AI) and machine learning to satisfy shifting consumer demand. For Grupo Exito, South America’s largest retail group, demand planning is a critical function that influences the business from sales and staffing to production and inventory replenishment. With 2,600 brick-and-mortar outlets and a thriving online business, improving its inventory position even by a small percentage can result in big improvements overall. In Grupo Exito’s case, a foundation of SAS analytics helps reduce and optimize inventory, improve forecast accuracy, improve demand planning efficiency, and analyse demand data in nearly real time. Formerly constrained by data, Grupo Exito now freely manages burgeoning databases. That agility helps the retailer manage its supply chain more precisely. “Before we couldn’t have future forecasts; we could only plan one week ahead,” said Sandra Orrego, Demand Planning Manager at Grupo Exito. “Now with SAS, we can plan 52 weeks ahead which helps us make more accurate purchases, manage inventory volume, decrease shrink and increase sales without having so many inventories.” “AI and advanced analytics like machine learning are transforming the retail industry, and as tech companies like SAS continue to innovate, leading retailers embrace more intelligent and data-driven decision making,” said Brian Kilcourse, Managing Partner at market-intelligence company RSR. “By optimizing product assortments, pricing and inventory management, these retailers improve their customers’ experience while increasing sales.” According to a recent RSR survey, only half of retailers are satisfied with their current merchandising and pricing technologies. “That’s good news for technology leaders, and it underscores a strong desire by retailers to improve their retail forecasting and merchandise planning,” said Kilcourse. Read more in RSR’s 2019 Mastering The Art Of Merchandising In The Technology Age benchmark report. “Retailers around the world are looking for innovative ways to leverage artificial intelligence (AI) to drive smarter retail decisions,” said Shiva Kommareddi, Managing Partner of Core Compete, a cloud analytics services firm. “SAS Intelligent Planning builds on its 30-year history of providing cutting-edge and integrated solutions for retail planning and merchandising as well as consumer goods demand planning. A multi-cloud solution like SAS provides retail IT executives an agile, innovative choice while retaining the option to switch to alternative cloud providers”. “Cloud-ready, powerful SAS analytics help retailers create a holistic view of customers without the need for an army of statisticians,” said Dan Mitchell, SAS Director of Retail and CPG. “Rather, with automated machine learning and other AI technology that’s instantly deployable through the cloud or on premise, SAS advanced analytics help retailers better understand and serve their customers, optimize merchandise planning, and boost overall results.” Recent enhancements to SAS® Intelligent Planning Suite leverage the power of SAS® Viya®, a single consolidated and cohesive environment for large-scale data manipulation, exploration, advanced analytics and AI. SAS Intelligent Planning helps retailers and consumer goods manufacturers create a 360-degree view of customers, and it gives them the ability to infuse advanced analytics throughout all processes to:   ·         Localize merchandise assortments, customized by market, region, city or individual store ·         Enhance the accuracy of sales planning and forecasts ·         Optimize inventories to maximize customer satisfaction and minimize stock-outs ·         Set effective prices to maximize profitability and minimize deep-clearance discounting To learn more about helping retailers effectively connect with consumers, download the whitepaper Experience 2030 – The Future of Customer Experience is Now. Follow SAS on Twitter at @SASsoftware and @SASRetail. Follow NRF 2020 news at #SASatNRF. About SAS SAS is the leader in analytics. Through innovative software and services, SAS empowers and inspires customers around the world to transform data into intelligence. SAS gives you THE POWER TO KNOW®.   Genesys Introduces Experience as a Service Enabling Organisations to Deliver True Personalisation 2020-01-14T22:33:32Z genesys-introduces-experience-as-a-service-enabling-organisations-to-deliver-true-personalisation Genesys®, the global leader in omnichannel customer experience and contact centre solutions, announces it is changing the name of its flagship software as a service (SaaS) offering, PureCloud®, to Genesys Cloud™. This shift reflects the evolution of the company and marks the launch of Experience as a ServiceSM powered by Genesys Cloud, which enables organisations to achieve true personalisation at scale. Genesys Cloud, an all-in-one solution and the world’s leading public cloud contact centre platform, helps organisations provide better experiences to their customers and employees. “Through Genesys Cloud, we’re delivering Experience as a Service to make it easier for organisations to foster customer trust and loyalty. This starts by helping them know their customers as individuals, not profiles or segments, and leading with empathy throughout every connected moment,” said Tony Bates, Chief Executive Officer of Genesys. “When businesses can provide distinctive experiences tailored for each customer, they’re achieving the level of personalisation today’s consumers are looking for – and that’s what we enable with Genesys Cloud.” The solution for any organisation Last year alone, nearly 500 new customers across the globe selected Genesys Cloud, including Banco Inter, Concord Servicing Corporation, eFinancial, Ethiopian Airlines, Medicard Philippines, Inc., Paycor, SITA and TechStyle. The company also announced it closed more than 1,000 deals with existing customers in 2019, helping them to further modernise the service they deliver through Genesys Cloud. Deployments range in size from 20 to 20,000 seats with nearly 90 per cent of organisations fully implemented in just 90 days. “As the fastest growing digital bank in Brazil, we chose Genesys Cloud because we needed a cloud-based omnichannel customer experience platform that could keep up with our accelerated growth strategy,” said João Marcus dos Santos, Customer Care IT Leader of Banco Inter. “Genesys Cloud allows us to use a single solution to engage with our customers on every channel and provides the flexibility we need for our company’s rapid evolution, enabling us to add innovative and disruptive solutions quickly.” New pricing gives businesses ultimate agility To make it even simpler for organisations to adopt Genesys Cloud, the company is rolling out new usage-based pricing. Beginning in the first quarter of 2020, customers have the flexibility to pay only for the hours they want and add as many users as required. In addition, customers can also make changes to their subscription bundle, such as increasing hours and adding digital channels or workforce engagement management seats. This gives customers unmatched versatility to tailor their subscriptions to meet evolving business requirements. “After a nearly 30-year legacy of providing leading on-premises contact centre solutions, Genesys has successfully pivoted to the cloud – a feat many premises providers have tried but few have succeeded in making,” said Sheila McGee-Smith, President, McGee-Smith Analytics. “Genesys Cloud gives businesses the best of both worlds: one of the industry’s most powerful cloud platforms enabling rapid innovation and scalability, coupled with the knowledge and expertise of an industry pioneer. This winning combination enables even the most complex organisations to provide a differentiated experience to each customer, every time.” The platform for rapid innovation Easily and cost-effectively customisable, Genesys Cloud is an innovative development platform that allows organisations to address the unique needs of their customers and industry. With its robust feature set, open APIs and 100 per cent microservices-based architecture, the platform was built for developers by developers. In fact, last year alone, 60 per cent of the platform’s 7 billion and growing monthly API calls originated from customers and partners. In addition, organisations have even more opportunity to make Genesys Cloud their own by leveraging applications, integrations and services from the Genesys AppFoundry®, the fastest growing dedicated customer experience marketplace in the industry. The company also announced it is delivering all new innovations exclusively via the Genesys Cloud platform. This makes it easy for any Genesys customer – whether on-premises, cloud or hybrid – to consume new capabilities, including artificial intelligence, digital, predictive analytics and more, regardless of the Genesys product they use. Learn more about transitioning from an on-premises contact centre solution to Genesys Cloud. About Genesys Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organisations of any size can provide true personalisation at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact centre platform, designed for rapid innovation, scalability and flexibility. Visit https://www.genesys.com/en-sg ©2020 Genesys Telecommunications Laboratories, Inc. All rights reserved. Genesys, and the Genesys logo, are trademarks and/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies. Contacts: Elizabeth Williams Group Account Director ZADRO elizabeth@zadroagency.com.au +61 411 201 354 Yvette Schlegelmilch Account Manager ZADRO yvette@zadroagency.com.au +61 423 954 224 BeThere™ Group combines expertise with software platform CAPTUR3D to create insurance-specific SaaS 2020-01-14T01:17:04Z bethere-group-combines-expertise-with-software-platform-captur3d-to-create-insurance-specific-saas Today, BeThere™Group has joined forces with CAPTUR3D to provide cutting edge, industry-specific SaaS for insurance.  BeThere™ and CAPTUR3D have combined their extensive knowledge of the insurance process, customer service and software development to meet the needs of the ever-expanding insurance industry.  Leading with one of the fastest-growing tech hardware companies in the US, Matterport, BeThere and CAPTUR3D will pair the latest 3D digital evidence with a best-in-class sharing platform, to assist incumbents and 3rd party providers.  CEO and Co-Founder of BeThere™, Grant Beck, brings to the table six years of intensive experience with insurance claims. As a building assessor and Forensic Fire Scene Investigator, Beck knows first hand the pain points experienced by claims handlers, customers and suppliers when attempting to show stakeholders the magnitude of loss at their property.  Beck explains just how transformative these digital tools will be in easing the claims process: “Using 3D tools to scan an area of damage is going to change the way we look and manage claims. Our workforce of claims handlers is younger and technology to them is the now, not the future. So if we can use this technology to almost gamify their job role to better understand a loss we will see better customer service, improved NPS scores, and overall retention in staff into a role that has on average 40% turnover of staff per annum”. COO of BeThere™, Simon Wojcik, has been able to use his decade of experience in business development and training to guide the transition to this new SaaS with customers:  “Technology is advancing so quickly that organisations need to constantly look for ways to improve and innovate otherwise risk being left behind. Insurance is a unique industry with its own set of challenges.  We have worked extensively with industry experts to tailor and develop a safe and secure 3D solution to fit seamlessly into existing processes whilst providing industry-specific, onsite training and support.” As a world leading content management system for Matterport Virtual Tours, CAPTUR3D provides a cost-effective and efficient way to manage 3D data. By building specific digital tools for insurance, CAPTUR3D is allowing the benefits of 3D data to become ubiquitous across the entire industry.  COO of CAPTUR3D, Steven Kounnas, envisions how quickly this approach to data management could become an industry standard:  “We’re seeing this kind of data visualisation technology be adopted at an extraordinary rate overseas, particularly in the US. The intuitive nature of digital twins is such that the insurance process can become truly accessible for all stakeholders involved. Being able to visualise data in real-time ultimately aids the transparency of claims handling, limiting the opportunity for disputes. As such, we want to see digital twin technology really find a foothold here in Australia and New Zealand.”  For more information, please visit ... About the BeThere™ Group BeThere™ Group provides 3D Digital Evidence Capture Solutions and associated Virtual Reality Training to Companies, Enterprise and Government Organisations.  Insurance Solution: https://www.youtube.com/watch?v=5aNhzUIi6Mo Fire 3D capture Example: https://bethere-virtual-tour.captur3d.io/page/bethere/large-fire-damage Contact us @ info@bethere.net.au or 1300 050 098 Discover more about BeThere™ Group’s services @ https://bethere.net.au  About CAPTUR3D CAPTUR3D is the all-in-one Content Management System that extends value to your Matterport Virtual Tours. Discover more about CAPTUR3D’s services @ http://captur3d.io BeThere™ Group combines expertise with software platform CAPTUR3D to create insurance-specific SaaS 2020-01-14T01:11:31Z virtual-tours-changing-the-face-of-insurance Today, BeThere™ Group has joined forces with CAPTUR3D to provide cutting edge, industry-specific SaaS for insurance.  BeThere™ and CAPTUR3D have combined their extensive knowledge of the insurance process, customer service and software development to meet the needs of the ever-expanding insurance industry.  Leading with one of the fastest-growing tech hardware companies in the US, Matterport, BeThere and CAPTUR3D will pair the latest 3D digital evidence with a best-in-class sharing platform, to assist incumbents and 3rd party providers.  CEO and Co-Founder of BeThere™, Grant Beck, brings to the table six years of intensive experience with insurance claims. As a building assessor and Forensic Fire Scene Investigator, Beck knows first hand the pain points experienced by claims handlers, customers and suppliers when attempting to show stakeholders the magnitude of loss at their property.  Beck explains just how transformative these digital tools will be in easing the claims process: “Using 3D tools to scan an area of damage is going to change the way we look and manage claims. Our workforce of claims handlers is younger and technology to them is the now, not the future. So if we can use this technology to almost gamify their job role to better understand a loss we will see better customer service, improved NPS scores, and overall retention in staff into a role that has on average 40% turnover of staff per annum”. COO of BeThere™, Simon Wojcik, has been able to use his decade of experience in business development and training to guide the transition to this new SaaS with customers:  “Technology is advancing so quickly that organisations need to constantly look for ways to improve and innovate otherwise risk being left behind. Insurance is a unique industry with its own set of challenges.  We have worked extensively with industry experts to tailor and develop a safe and secure 3D solution to fit seamlessly into existing processes whilst providing industry-specific, onsite training and support.” As a world leading content management system for Matterport Virtual Tours, CAPTUR3D provides a cost-effective and efficient way to manage 3D data. By building specific digital tools for insurance, CAPTUR3D is allowing the benefits of 3D data to become ubiquitous across the entire industry.  COO of CAPTUR3D, Steven Kounnas, envisions how quickly this approach to data management could become an industry standard:  “We’re seeing this kind of data visualisation technology be adopted at an extraordinary rate overseas, particularly in the US. The intuitive nature of digital twins is such that the insurance process can become truly accessible for all stakeholders involved. Being able to visualise data in real-time ultimately aids the transparency of claims handling, limiting the opportunity for disputes. As such, we want to see digital twin technology really find a foothold here in Australia and New Zealand.”  For more information, please visit ... About the BeThere™ Group BeThere™ Group provides 3D Digital Evidence Capture Solutions and associated Virtual Reality Training to Companies, Enterprise and Government Organisations.  Insurance Solution: https://www.youtube.com/watch?v=5aNhzUIi6Mo Fire 3D capture Example: https://bethere-virtual-tour.captur3d.io/page/bethere/large-fire-damage Contact us @ info@bethere.net.au or 1300 050 098 Discover more about BeThere™ Group’s services @ https://bethere.net.au  About CAPTUR3D CAPTUR3D is the all-in-one Content Management System that extends value to your Matterport Virtual Tours. Discover more about CAPTUR3D’s services @ http://captur3d.io Eaton announces appointments to ANZ senior leadership team 2020-01-13T23:34:58Z eaton-announces-appointments-to-anz-senior-leadership-team Power management company, Eaton today announced an expansion to its senior leadership team in Australia and New Zealand (ANZ) with two new appointments. Mark Anning appointed General Manager, Circuit Protection and Control (CPC) and Kevin Nesdale appointed General Manager, Power Distribution Systems and Services (PDSS). Dan Agnew, Managing Director of Eaton ANZ said the appointments strengthen Eaton’s power distribution offering as it focuses on meeting growing demand for products, systems and engineering services that deliver safe, reliable and sustainable power. “With energy requirements continuing to transform across the entire power train and in most communities across the region, it is critical that we continue to work closely with our customers and channel partners to help customers solve challenges and invest for the future.” Based in Melbourne, Mark Anning will build on his previous role at Eaton which saw him revamp and significantly expand the Power Distribution Partner Program. Prior to joining Eaton in 2017, Mark spent 10 years at ABB in sales and channel management roles. “Mark brings an incredible amount of experience to the role and a deep understanding of the electrical channel. He will continue to grow the Power Distribution Partner Program and drive market growth across Eaton’s circuit protection and control products including our xEnergy switchgear which will play a vital role as the AS/NZS 61439 standard is mandated in 2021.” Based in Sydney, Kevin Nesdale brings more than two decades of technical and leadership expertise from his previous roles with Eaton, Cooper Power Systems, Eaton & electrical utilities. Working with Australia and New Zealand’s leading utilities and other MV customers, Kevin is focused on delivering power systems that help support energy transformation being driven by renewable energy, affordability and reliability. “Kevin will lead our Power Distribution Systems and Services team which includes our Cooper Power Systems range that has supported the energy sector for over 50 years in Australia and New Zealand. Kevin will be focused on harnessing our extensive local and global engineering, customer service and technical expertise to drive value for our customers.” - ENDS - About Eaton Eaton is a power management company with 2018 sales of $21.6 billion. Its energy-efficient solutions help customers effectively manage electrical, hydraulic and mechanical power more reliably, safely and sustainably. The company is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton employs 99,000 people worldwide, and sells products to customers in more than 175 countries. For more information, visit Eaton.com. Eventify Announces Customised Price Packages For 2020 2020-01-13T08:24:23Z eventify-announces-customised-price-packages-for-2020 Eventify - the end-to-end event management platform that partnered with a series of high-profile conferences and business expo-s last year - has started 2020 with a bang. The Sydney-based team announced a set of personalised price plans earlier this month, which are expected to become effective within the next few days. The new pricing packages have been designed to match the precise requirements and budgetary specifications of different event organisers, according to a Eventify spokesperson. The team gained valuable insights by interacting with clients from across the globe over the last couple of quarters - and this knowhow has helped the Eventify marketing department customise the packages in the best possible manner. WeAreTechWomen, UXDX Conference and Gastro Expert Meeting (GEM) 2019 were some of the biggest B2B conferences Eventify partnered with last year. In 2020, the list is expected to grow significantly. Moving on from its two-tier pricing model that was in place till now, Eventify has announced the 3 separate categories in its new fee structure. The company will continue to offer a free package - which will include all the key features of the platform, including Eventify-branded event app, event website, and event networking. For small business events that are likely to bring in around 50 participants, Eventify recommends this free plan. For test purposes too, the free plan can be used by event planners. The paid plans from Eventify have also been created to deliver the maximum value to clients. First up is the Eventify Business plan, priced at $249 per event (per venue). This one also includes the creation of Eventify-branded event applications and other associated services. However, the Business plan is ideal for B2B conferences that are expected to bring in upto 2000 users. A member of the Eventify referred to this plan as the “mid-tier” package - best-suited for events that will have a fairly large number of attendees, but is working on a relatively limited budget. The premium plan of Eventify, called the Enterprise Pro, is priced at an extremely competitive $599 per event (per venue). Along with all the features of the Business plan are included in this package, along with the creation of white-labeled, fully custom-branded event applications and event websites. Explaining this feature further, the head spokesperson of Eventify said that, under this plan, the app will be published with the name of the conference (i.e., Conference XYZ will have an app called XYZ) - either from the client’s developer account, or from the Teksmobile account. This model will be best suited for organisers who have big events, with 2000+ attendees, coming up - and are looking for personalised, dynamic event apps. While the new price plans are very reasonably priced and seem primed to offer excellent value to clients, the surprises do not end here. For the first time ever, Eventify has launched annual subscription plans. In a brief chat, the head developer of Eventify explained that there are a lot of professional event companies that organise multiple B2B conferences in a year. For them, opting for the per-event pricing plans might be too expensive. For these planners in particular, the new subscription plans will be really effective. Just like the per-event packages, the monthly subscription plans also have provisions for Eventify-branded and white-labeled B2B event apps. For an effective price of $99/month (payable annually), agencies can get Eventify-branded event apps, along with all the other services, for unlimited number of events in a year. If an agency pays a further $50/month (payable annually), it can get fully white-labeled mobile applications for all the events that it organises annually. There would also be attractive discounts/loyalty rewards for bulk events and repeat clients. Apart from the per-event and annual subscription event app pricing models, Eventify also offers dynamic event ticketing/event registration services. These services are available on an à-la-carte basis, and will follow a flat-rate model ($1/ticket). In an industry where most leading players charge percentage-based fees, the flat-rate event ticketing structure marks an important point of difference. As a well-placed source from within the company pointed out, conference organisers would stand to save a lot from signing up on Eventify. Over the last year, the Eventify team regularly delivered live demos to potential customers around the world - and were very successful with this strategy. Going forward, the company will continue to give these demos, and come up with more 360° plans to reach out to more and more event planners. The team is very confident about the product, and with the new pricing packages in place, the tool is set to become more popular than ever before. To know more about Eventify’s price plans, visit https://eventify.io/pricing/. If you have a query and/or would like to have a free live demo of the platform, send an email to hello@eventify.io. Since its launch in 2017, Eventify has focused on providing best-in-class event management services at the most competitive rates. The new packages are a step towards ensuring that. AMD Announces World’s Highest Performance Desktop and Ultrathin Laptop Processors at CES 2020 2020-01-13T01:24:03Z amd-announces-world-s-highest-performance-desktop-and-ultrathin-laptop-processors-at-ces-2020 January 7, 2020 – Today, AMD (NASDAQ: AMD) announced the world’s first x86 8-core ultrathin laptop processors1 as part of the AMD Ryzen™ 4000 Series Mobile Processor family, built on the groundbreaking “Zen 2” core architecture with innovative 7nm process technology and optimized high performance Radeon™ graphics in an SOC design. As the third generation of AMD Ryzen Mobile processors, the new 4000 Series provides unprecedented performance levels, significant design enhancements, and incredible power efficiency for ultrathin and gaming laptops. AMD also announced the AMD Athlon™ 3000 Series Mobile Processor family powered by “Zen” architecture, enabling modern computing experiences with real performance for a wider range of laptop users. Consumers will be able to purchase the first AMD Ryzen 4000 Series and Athlon 3000 Series powered laptops from Acer, Asus, Dell, HP, Lenovo, and others starting in Q1 2020, with more systems expected to launch throughout 2020 with global OEM partners. In addition, AMD announced the highly anticipated 64-core, 128-thread AMD Ryzen™ Threadripper™ 3990X will be available globally expected February 7, 2020. Purpose-built to enable extreme performance for 3D, visual effects, and video professionals, the 3990X delivers up to 51% faster rendering performance than the AMD Ryzen Threadripper 3970X processor5.   “We are kicking off 2020 with a bang, bringing unmatched performance, graphics, and longer battery life to ultrathin and gaming laptop users with the new AMD Ryzen 4000 Series Mobile Processors,” said Saeid Moshkelani, senior vice president and general manager, AMD Client Compute. “We saw historic portfolio growth for AMD Ryzen™ Mobile-powered systems in 2019, and we are already on track to bring wider system adoption of AMD Ryzen 4000 Series Mobile Processors in 2020 from major OEM partners, offering twice the power-efficiency from the previous generation3.”AMD Ryzen 4000 Series Mobile Processors with Radeon™ GraphicsFeaturing up to 8 cores and 16 threads, the AMD Ryzen 4000 U-Series Mobile Processors provide incredible responsiveness and portability, delivering disruptive performance for ultrathin laptops with a configurable 15W TDP6. Additionally, with more than 90 million laptop gamers and creators7, the AMD Ryzen 4000 H-Series Mobile Processors are the new standard for gaming and content creation in innovative, thin and light laptops with a configurable 45W TDP6.The new AMD Ryzen 7 4800-U offers: Up to 4% greater single-thread performance and up to 90% faster multithreaded performance than the competition8  Up to 18% faster graphics performance than the competition9 ​The new AMD Ryzen 7 4800-H offers:  Up to 5% greater single-threaded and up to 46% greater multi-threaded performance than the competition10 Up to 25% faster 4K video encoding using Adobe Premier than the competition11 Up to 39% greater gameplay physics simulation performance than the competition12 ​AMD also detailed AMD SmartShift technology, allowing users to harness Ryzen 4000 Mobile Processors, Radeon Graphics, and the latest AMD Radeon Software Adrenalin 2020 edition, advancing computing experiences by efficiently optimizing performance as needed taking gaming experiences to unprecedented new levels. By dynamically shifting power between the Ryzen processor and Radeon graphics, AMD SmartShift technology seamlessly delivers up to 10% greater gaming performance13 and up to 12% more content creation performance14. 3rd Gen AMD Ryzen Threadripper 3990X ProcessorAMD also launched the highly anticipated AMD Ryzen Threadripper 3990X, the world’s first 64-core desktop processor. Creators around the world can purchase the industry-leading processor from participating global retailers and system integrators with on-shelf availability expected February 7, 2020. With an unprecedented amount of single-socket compute performance in a desktop platform, the AMD Ryzen Threadripper 3990X will be the definitive solution for digital content creation professionals working with 3D animation, raytraced VFX, and 8K video codecs delivering;  Up to 51% greater performance than the industry-leading Ryzen Threadripper 3970X in 3D Ray Tracing with the MAXON Cinema4D Renderer5 A historic Cinebench R20.06 score of 25,399 points for a single processor5  AMD Athlon 3000 Series Mobile Processors with Radeon GraphicsBringing consumers more choice, the new AMD Athlon 3000 Series Mobile Processor family expands the reach of the powerful “Zen” architecture to mainstream notebooks. Athlon 3000 Series enables modern computing experiences such as Windows Hello and Cortana, real performance for day-to-day productivity, and Full HD streaming. Offering up to 86% faster graphics and up to 51% better productivity performance over the competition15,16, systems are slated to be available from global OEMs in early 2020.Product Specifications: Ryzen™ 4000 Series & Athlon™ 3000 Series Mobile Processors MODEL CORES/THREADS cTDP6(Watts) BOOST17/BASE FREQ.(GHz) RADEON™ GRAPHICS GPUCORES L2 / L3CACHE (MB) AMD Ryzen™ 7 4800H 8C/16T 45W Up to 4.2 / 2.9 GHz Radeon™ Graphics 7 12 AMD Ryzen™ 5 4600H 6C/12T 45W Up to 4.0 / 3.0 GHz Radeon™ Graphics 6 11 AMD Ryzen™ 7 4800U 8C/16T 15W Up to 4.2 / 1.8 GHz Radeon™ Graphics 8 12 AMD Ryzen™ 7 4700U 8C/8T 15W Up to 4.1 / 2.0 GHz Radeon™ Graphics 7 12 AMD Ryzen™ 5 4600U 6C/12T 15W Up to 4.0 / 2.1 GHz Radeon™ Graphics 6 11 AMD Ryzen™ 5 4500U 6C/6T 15W Up to 4.0 / 2.3 GHz Radeon™ Graphics 6 11 AMD Ryzen™ 3 4300U 4C/4T 15W Up to 3.7 / 2.7 GHz Radeon™ Graphics 5 6 AMD Athlon™ Gold 3150U 2C/4T 15W Up to 3.3 / 2.4 GHz Radeon™ Graphics 3 5 AMD Athlon™ Silver 3050U 2C/2T 15W Up to 3.2 / 2.3 GHz Radeon™ Graphics 2 5 Product Specification: 3rd Gen AMD Ryzen Threadripper 3990X MODEL CORES/THREADS TDP6(WATTS) BOOST17/BASE FREQUENCY(GHz) TOTAL CACHE(MB) PCIe® 4.0 LANES(processor + AMD TRX40) SEP(USD)18 AVAILABILITY AMD Ryzen™ Threadripper™ 3990X 64/128 280W Up to 4.3 / 2.9 288 88 (72 useable) $3,990 Feb 7, 2020 Supporting Resources Learn more about the new AMD Ryzen™ 4000 Series Mobile Processors  Learn more about the new AMD Athlon™ 3000 Series Mobile Processors Learn more about AMD SmartShift technology Learn more about the AMD Ryzen™ Threadripper™ 3990X Become a fan of AMD on Facebook Follow AMD on Twitter Cautionary StatementThis press release contains forward-looking statements concerning Advanced Micro Devices, Inc. (AMD) including the features, functionality, availability, timing, deployment and expectations of AMD Ryzen™ 4000 Series Mobile Processors, AMD Athlon™ 3000 Series Mobile Processor, and the AMD Ryzen™ Threadripper™ 3990X, which are made pursuant to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are commonly identified by words such as "would," "intends," "believes," "expects," "may," "will," "should," "seeks," "intends," "plans," "pro forma," "estimates," "anticipates," or the negative of these words and phrases, other variations of these words and phrases or comparable terminology. Investors are cautioned that the forward-looking statements in this document are based on current beliefs, assumptions and expectations, speak only as of the date of this document and involve risks and uncertainties that could cause actual results to differ materially from current expectations. Such statements are subject to certain known and unknown risks and uncertainties, many of which are difficult to predict and generally beyond AMD's control, that could cause actual results and other future events to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements. Material factors that could cause actual results to differ materially from current expectations include, without limitation, the following: Intel Corporation’s dominance of the microprocessor market and its aggressive business practices may limit AMD’s ability to compete effectively; AMD relies on third parties to manufacture its products, and if they are unable to do so on a timely basis in sufficient quantities and using competitive technologies, AMD’s business could be materially adversely affected; failure to achieve expected manufacturing yields for AMD’s products could negatively impact its financial results; AMD has a wafer supply agreement with GF with obligations to purchase all of its microprocessor and APU product requirements, and a certain portion of its GPU product requirements, from GLOBALFOUNDRIES Inc. (GF) with limited exceptions. If GF is not able to satisfy AMD’s manufacturing requirements, its business could be adversely impacted; the success of AMD’s business is dependent upon its ability to introduce products on a timely basis with features and performance levels that provide value to its customers while supporting and coinciding with significant industry transitions; if AMD cannot generate sufficient revenue and operating cash flow or obtain external financing, it may face a cash shortfall and be unable to make all of its planned investments in research and development or other strategic investments; the loss of a significant customer may have a material adverse effect on AMD; AMD’s receipt of revenue from its semi-custom SoC products is dependent upon its technology being designed into third-party products and the success of those products; global economic uncertainty may adversely impact AMD’s business and operating results; AMD’s operations are subject to political, legal and economic risks and natural disasters which could have a material adverse effect on AMD; government actions and regulations such as export administration regulations, tariffs and trade protection measures, may limit AMD’s ability to export its products to certain customers; AMD products may be subject to security vulnerabilities that could have a material adverse effect on AMD; IT outages, data loss, data breaches and cyber-attacks could compromise AMD’s intellectual property or other sensitive information, be costly to remediate and cause significant damage to its business and reputation; AMD’s operating results are subject to quarterly and seasonal sales patterns; AMD may not be able to generate sufficient cash to service its debt obligations or meet its working capital requirements; AMD has a large amount of indebtedness which could adversely affect its financial position and prevent it from implementing its strategy or fulfilling its contractual obligations; the agreements governing AMD’s notes and the Secured Revolving Line of Credit impose restrictions on AMD that may adversely affect its ability to operate its business; the markets in which AMD’s products are sold are highly competitive; the conversion of the 2.125% Convertible Senior Notes due 2026 may dilute the ownership interest of its existing stockholders, or may otherwise depress the price of its common stock; uncertainties involving the ordering and shipment of AMD’s products could materially adversely affect it; the demand for AMD’s products depends in part on the market conditions in the industries into which they are sold. Fluctuations in demand for AMD’s products or a market decline in any of these industries could have a material adverse effect on its results of operations; AMD’s ability to design and introduce new products in a timely manner is dependent upon third-party intellectual property; AMD depends on third-party companies for the design, manufacture and supply of motherboards, software and other computer platform components to support its business; if AMD loses Microsoft Corporation’s support for its products or other software vendors do not design and develop software to run on AMD’s products, its ability to sell its products could be materially adversely affected; and AMD’s reliance on third-party distributors and AIB partners subjects it to certain risks.  Investors are urged to review in detail the risks and uncertainties in AMD's Securities and Exchange Commission filings, including but not limited to AMD's Quarterly Report on Form 10-Q for the quarter ended September 28, 2019. About AMDFor 50 years AMD has driven innovation in high-performance computing, graphics and visualization technologies ― the building blocks for gaming, immersive platforms and the datacenter. Hundreds of millions of consumers, leading Fortune 500 businesses and cutting-edge scientific research facilities around the world rely on AMD technology daily to improve how they live, work and play. AMD employees around the world are focused on building great products that push the boundaries of what is possible. For more information about how AMD is enabling today and inspiring tomorrow, visit the AMD (NASDAQ:AMD) website, blog, Facebook and Twitter pages. 1 Demonstrated by Ryzen 7 4800 series mobile processor having 8 cores, while comparable competitive product (Intel 10th generation mobile processors) offer up to 6 cores. RM3-052 Testing as of 12/19/19 by AMD performance labs. RM3-1243 Testing by AMD Performance Labs as of 11/22/2019 utilizing the Ryzen 7 4800U vs. 2nd Gen Ryzen 7 3700U in Cinebench R20 Benchmark. Results may vary. RM3-1234 Based on AMD internal analysis, December 2019. CPK-245 Testing by AMD Performance Labs as of 12/17/2019 in Cinebench R20.06 using an AMD Ryzen Threadripper 3990X and AMD Ryzen Threadripper 3970X. 3990X system configured with 8x32GB DDR4-2667 @ 20-19-19-43; 3970X system configured with 4x16GB DDR4-3600 @ 16-16-16-36; Performance evaluated using Windows 10 18362.476. Results may vary. CPK-256 Though both are often measured in watts, it is important to distinguish between thermal and electrical watts. Thermal wattage for processors is conveyed via thermal design power (TDP). TDP is a calculated value that conveys an appropriate thermal solution to achieve the intended operation of a processor. Electrical watts are not a variable in the TDP calculation. By design, electrical watts can vary from workload to workload and may exceed thermal watts. GD-1097 JPR research, December 20198 Testing by AMD Performance Labs as of 12/09/2019 utilizing an AMD Ryzen™ 4800U reference system and a Dell XPS 7390 system with Intel® Core i7-1065G7 processor in Cinebench R20 1T and nT.  Results may vary. RM3-639 Testing by AMD Performance Labs as of 12/09/2019 utilizing an AMD Ryzen™ 4800U reference system and a Dell XPS 7390 system with Intel® Core i7-1065G7 processor in 3DMark11 Performance. Results may vary. RM3-7510 Testing by AMD Performance Labs as of 12/09/2019 utilizing an AMD Ryzen™ 4800H reference system and an ASUS Zephyrus-M GU502GV system with Intel® Core i7-9750H processor in Cinebench R20 1T and nT. Results may vary. RM3H-111 Testing by AMD Performance Labs as of 12/09/2019 utilizing an AMD Ryzen™ 4800H reference system and an ASUS Zephyrus-M GU502GV system with Intel® Core i7-9750H processor in Adobe Premiere. Results may vary. RM3H-412 Testing by AMD Performance Labs as of 12/09/2019 utilizing an AMD Ryzen™ 4800H reference system and an ASUS Zephyrus-M GU502GV system with Intel® Core i7-9750H processor in 3DMark Firestrike Physics. Results may vary. RM3H-213 Testing done by AMD performance labs 12/20/2019 on Ryzen 7 4800H with Radeon RX 5600M, driver 19.40-191203a, with 16GB DDR4-3200Mhz RAM. PC manufacturers may vary configurations yielding different results. Performance may vary. RR-00214 Testing done by AMD performance labs 12/20/2019 on Ryzen 7 4800H and Radeon RX 5600M. PC manufacturers may vary configurations yielding different results. Performance may vary. RR-00115 Testing by AMD Performance Labs as of 11/22/2019 utilizing the Athlon Gold 3150U vs. Intel Pentium Gold 5405U in 3DMark 11 Performance. Performance may vary. 3DMark is a registered trademark of Futuremark Corporation. DAL-316 Testing by AMD Performance Labs as of 11/22/2019 utilizing the Athlon Gold 3150U vs. Intel Pentium Gold 5405U in Cinebench R15 1T and nT. Performance may vary. DAL-117 Max boost for AMD Ryzen Processors is the maximum frequency achievable by a single core on the processor running a bursty single-threaded workload. Max boost will vary based on several factors, including, but not limited to: thermal paste; system cooling; motherboard design and BIOS; the latest AMD chipset driver; and the latest OS updates. GD-15018 AMD Suggested Etail Price in USD. Price subject to change. AMD Unveils Four New Desktop and Mobile GPUs, including AMD Radeon™ RX 5600 Series: Ultimate 1080p Gaming, Breath-Taking Visuals and Game-Changing Software Features 2020-01-13T01:01:31Z amd-unveils-four-new-desktop-and-mobile-gpus-including-amd-radeon-rx-5600-series-ultimate-1080p-gaming-breath-taking-visuals-and-game-changing-software-features January 7, 2019 – AMD (NASDAQ: AMD) today introduced AMD Radeon™ RX 5600 series graphics products, harnessing the power of groundbreaking AMD RDNA architecture and innovative software features to provide the ultimate in high-performance, high-fidelity experiences for 1080p gamers.The new AMD Radeon™ RX 5600 series lineup includes the AMD Radeon™ RX 5600 XT graphics card,  available in custom designs from AMD board partners, as well as the AMD Radeon™ RX 5600 graphics card, available in pre-configured desktop systems, including the new Alienware™ Aurora gaming PC. The new family also includes the AMD Radeon™ RX 5600M GPU, designed to deliver world-class 1080p gaming for laptop PCs, including the new Dell G5 15 SE. AMD also introduced the AMD Radeon™ RX 5700M GPUs to power the most advanced high-performance gaming laptop PCs.Built on AMD RDNA architecture and industry-leading 7nm process technology, alongside high-bandwidth PCIe® 4.0 technology and high-speed GDDR6 memory, AMD Radeon™ RX 5600 series graphics deliver ultra-high levels of performance and power efficiency. The flagship AMD Radeon™ RX 5600 XT graphics card delivers up to 20 percent higher performance on average across today’s top AAA games1, and up to 10 percent higher performance on average across popular esports titles2 versus the competition.“From heart-pounding esports competitions to eye-popping AAA blockbusters, today’s games demand more performance, higher framerates and lower latency than ever before,” said Scott Herkelman, corporate vice president and general manager, Radeon Technologies Group at AMD. “There are 90 million active users on Steam5, and over 64 percent of gamers who participated in a recent Steam survey reported playing at 1080p6. We’re committed to providing all 1080p gamers with the raw horsepower and incredible features that enable the absolute best gaming experiences with all settings maxed out. The AMD Radeon™ RX 5600 XT more than delivers, powering the ultimate in 1080p gaming at a price point that is sure to delight gamers everywhere.”“Holding true to Dell and Alienware’s commitment to a no-compromise experience, the AMD Radeon™ RX 5600M GPU allows Dell G5 15 SE users enjoy  high-quality, high-performance, immersive gaming on the go, using low power,” said Vivian Lien, vice president of Alienware and Dell Gaming. “Our desktop users will also benefit from the AMD Radeon™ RX 5600 graphics card by bringing top-notch performance and rich features to our newly designed Alienware Aurora.” Delivering world-class performance and power efficiency, AMD Radeon™ RX 5600 series graphics offer all the capabilities and advanced Radeon™ Software features of the higher-end AMD Radeon™ RX 5700 series graphics, including:  AMD RDNA Architecture – Built for superior performance, scalability and power efficiency, and designed to power the future of gaming. The AMD RDNA-powered Radeon™ RX 5600 series provides up to 2.1X higher gaming performance-per-watt than the Radeon™ RX 590 graphics card based on the prior-generation Graphics Core Next (GCN) architecture7. Radeon™ Boost8 – Delivers a performance increase during fast-motion gaming scenarios, including up to a 37 percent boost in Overwatch at 1440p, by dynamically reducing image resolution, increasing framerates and fluidity, as well as bolstering responsiveness with little to no perceptible change in image quality9. Radeon™ Anti-Lag10 – Radeon Anti-Lag significantly decreases input-to-display response times, including making Apex Legends up to 22 percent more responsive11, and offers a competitive edge in gameplay.  Radeon™ Image Sharpening (RIS)12 – Brings crispness and clarity to in-game visuals that have been softened by upscaling and post-process effects in DirectX® 9, 11, 12 and Vulkan® titles. When paired with Radeon™ GPU upscaling, RIS enables sharp visuals and fluid frame rates on high-resolution displays. AMD FidelityFX – An open-source toolkit for game developers making it easier for them to add high-quality post-process effects that make games look beautiful while offering the optimal balance of visual fidelity and performance. Available on GPUOpen, FidelityFX features Contrast-Adaptive Sharpening (CAS), which draws out detail in low-contrast areas while minimizing artifacts caused by typical image sharpening routines. Model ComputeUnits StreamProcessors TFLOPS GDDR6 Game Clock13(MHz) Boost Clock14(MHZ) MemoryInterface Radeon™ RX 5600 XT 36 2304 Up to 7.19 6GB Up to 1375 Up to 1560 192-bit Radeon™ RX 5600 32 2048 Up to 6.39 6GB Up to 1375 Up to 1560 192-bit Radeon™ RX 5700M 36 2304 Up to 7.93 8GB Up to 1620 Up to 1720 256-bit Radeon™ RX 5600M 36 2304 Up to 5.83 6GB Up to 1190 Up to 1265 192-bit AMD FreeSync™ Premium and FreeSync™ Premium ProThe world’s largest adaptive sync display ecosystem, with over 950 certified displays to choose from15, has grown exponentially since its introduction six years ago. Simultaneously, the performance and variety of gaming components has increased dramatically while gamers’ expected experiences have evolved. Adding to the baseline AMD FreeSync™ tier, AMD is introducing new AMD  FreeSync™ Premium tiers to make it easier for gamers to identify and select displays that deliver the best, high-refresh, ultra-smooth gaming experience:  AMD FreeSync™ Technology16 – Delivers smooth, tear-free and low-latency performance for monitors, laptop PCs and TVs that meet AMD’s comprehensive certification process.   AMD FreeSync™ Premium Technology3 – Building upon the FreeSync™ tier, equips serious gamers with fluid, tear-free gameplay at peak performance, with at least a 120hz refresh rate at minimum FHD resolution and support for low framerate compensation (LFC) technology.  AMD FreeSync™ Premium Pro Technology4 – Provides the true HDR experience, combining smooth gaming at peak performance with stunning high dynamic range (HDR) visuals.   AvailabilityAMD Radeon™ RX 5600 XT graphics cards are expected to be available beginning January 21, 2020, for an SEP of $279 USD from AMD board partners, including ASRock, ASUS, Gigabyte, MSI, PowerColor, SAPPHIRE and XFX. The AMD Radeon™ RX 5600, RX 5600M and RX 5700M are expected to be available in OEM systems beginning in the first quarter of 2020. The Dell G5 15 SE gaming laptop is expected to be available in April, and the new Alienware™ Aurora gaming desktop is expected to be available in the coming weeks. Supporting Resources Learn more about the AMD Radeon™ RX 5600 and RX 5600 XT here Learn more about the AMD Radeon™ RX 5600M and RX 5700M here Learn more about AMD FreeSync™ technology here Become a fan of AMD on Facebook Follow AMD on Twitter Cautionary Statement This press release contains forward-looking statements concerning Advanced Micro Devices, Inc. (AMD) including the features, functionality, availability, timing and expectations of AMD Radeon™ RX 5600 graphics products and technologies and the Radeon™ RX 5700M GPU, which are made pursuant to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are commonly identified by words such as "would," "intends," "believes," "expects," "may," "will," "should," "seeks," "intends," "plans," "pro forma," "estimates," "anticipates," or the negative of these words and phrases, other variations of these words and phrases or comparable terminology. Investors are cautioned that the forward-looking statements in this document are based on current beliefs, assumptions and expectations, speak only as of the date of this document and involve risks and uncertainties that could cause actual results to differ materially from current expectations. Such statements are subject to certain known and unknown risks and uncertainties, many of which are difficult to predict and generally beyond AMD's control, that could cause actual results and other future events to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements. Material factors that could cause actual results to differ materially from current expectations include, without limitation, the following: Intel Corporation’s dominance of the microprocessor market and its aggressive business practices may limit AMD’s ability to compete effectively; AMD relies on third parties to manufacture its products, and if they are unable to do so on a timely basis in sufficient quantities and using competitive technologies, AMD’s business could be materially adversely affected; failure to achieve expected manufacturing yields for AMD’s products could negatively impact its financial results; AMD has a wafer supply agreement with GF with obligations to purchase all of its microprocessor and APU product requirements, and a certain portion of its GPU product requirements, from GLOBALFOUNDRIES Inc. (GF) with limited exceptions. If GF is not able to satisfy AMD’s manufacturing requirements, its business could be adversely impacted; the success of AMD’s business is dependent upon its ability to introduce products on a timely basis with features and performance levels that provide value to its customers while supporting and coinciding with significant industry transitions; if AMD cannot generate sufficient revenue and operating cash flow or obtain external financing, it may face a cash shortfall and be unable to make all of its planned investments in research and development or other strategic investments; the loss of a significant customer may have a material adverse effect on AMD; AMD’s receipt of revenue from its semi-custom SoC products is dependent upon its technology being designed into third-party products and the success of those products; global economic uncertainty may adversely impact AMD’s business and operating results; AMD’s operations are subject to political, legal and economic risks and natural disasters which could have a material adverse effect on AMD; government actions and regulations such as export administration regulations, tariffs and trade protection measures, may limit AMD’s ability to export its products to certain customers; AMD products may be subject to security vulnerabilities that could have a material adverse effect on AMD; IT outages, data loss, data breaches and cyber-attacks could compromise AMD’s intellectual property or other sensitive information, be costly to remediate and cause significant damage to its business and reputation; AMD’s operating results are subject to quarterly and seasonal sales patterns; AMD may not be able to generate sufficient cash to service its debt obligations or meet its working capital requirements; AMD has a large amount of indebtedness which could adversely affect its financial position and prevent it from implementing its strategy or fulfilling its contractual obligations; the agreements governing AMD’s notes and the Secured Revolving Line of Credit impose restrictions on AMD that may adversely affect its ability to operate its business; the markets in which AMD’s products are sold are highly competitive; the conversion of the 2.125% Convertible Senior Notes due 2026 may dilute the ownership interest of its existing stockholders, or may otherwise depress the price of its common stock; uncertainties involving the ordering and shipment of AMD’s products could materially adversely affect it; the demand for AMD’s products depends in part on the market conditions in the industries into which they are sold. Fluctuations in demand for AMD’s products or a market decline in any of these industries could have a material adverse effect on its results of operations; AMD’s ability to design and introduce new products in a timely manner is dependent upon third-party intellectual property; AMD depends on third-party companies for the design, manufacture and supply of motherboards, software and other computer platform components to support its business; if AMD loses Microsoft Corporation’s support for its products or other software vendors do not design and develop software to run on AMD’s products, its ability to sell its products could be materially adversely affected; and AMD’s reliance on third-party distributors and AIB partners subjects it to certain risks.  Investors are urged to review in detail the risks and uncertainties in AMD's Securities and Exchange Commission filings, including but not limited to AMD's Quarterly Report on Form 10-Q for the quarter ended September 28, 2019. About AMDFor 50 years, AMD has driven innovation in high-performance computing, graphics and visualization technologies ― the building blocks for gaming, immersive platforms and the datacenter. Hundreds of millions of consumers, leading Fortune 500 businesses and cutting-edge scientific research facilities around the world rely on AMD technology daily to improve how they live, work and play. AMD employees around the world are focused on building great products that push the boundaries of what is possible. For more information about how AMD is enabling today and inspiring tomorrow, visit the AMD (NASDAQ:AMD) website, blog, Facebook and Twitter pages. ©2019 Advanced Micro Devices, Inc.  All rights reserved. AMD, the AMD Arrow logo, Radeon, FreeSync, and combinations thereof are trademarks of Advanced Micro Devices, Inc. Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies.The information contained herein is for informational purposes only, and is subject to change without notice. Timelines, roadmaps, and/or product release dates  shown in this Press Release are plans only and subject to change. 1 Testing done by AMD performance labs 12/17/2019 on RX 5600 XT (Driver: AMD 19.50), GTX 1660Ti (Driver: Nvidia 441.41 WHQL), Ryzen 7 3800X, 16GB DDR4-3200MHz, GIGABYTE X570 AORUS MASTER, F10 bios, Win10 Pro x64 18362. PC manufacturers may vary configurations yielding different results. Games tested include Battlefield 5, Borderlands 3, Call of Duty: Modern Warfare, The Division 2, Gears of War 5, Monster Hunter World, Red Dead Redemption, Star Wars Jedi: Fallen Order, and Ghost Recon Breakpoint.Performance may vary. RX-4182 Testing done by AMD performance labs 12/17/2019 on RX 5600 XT (Driver: AMD 19.50), GTX 1660Ti (Driver: Nvidia 441.41 WHQL), Ryzen 7 3800X, 16GB DDR4-3200MHz, GIGABYTE X570 AORUS MASTER, F10 bios, Win10 Pro x64 18362. PC manufacturers may vary configurations yielding different results. Games tested include Apex Legends, Fortnite, Overwatch, PLAYERUNKOWN’S BATTLEGROUNDS, Tom Clancy’s Rainbow Six Siege, and World of Warcraft: Battle for Azeroth. Performance may vary. RX-4193 Requires a monitor and AMD Radeon™ graphics, both with FreeSync Premium support. AMD FreeSync Premium requires mandatory low framerate compensation and at least 120 Hz refresh rate at minimum FHD. See www.amd.com/freesync for complete details. Confirm capability with your system manufacturer before purchase. GD-161.4 FreeSync Premium Pro does not require HDR capable monitors; driver can set monitor in native mode when FreeSync Premium Pro supported HDR content is detected. Otherwise, HDR content requires that the system be configured with a fully HDR-ready content chain, including: graphics card, graphics driver and application. Video content must be graded in HDR and viewed with an HDR-ready player. Windowed mode content requires operating system support. GD-162.5 Source: https://variety.com/2019/gaming/news/steam-one-billion-accounts-1203201159/6 November 2019 Steam survey reported 64.63% of gamers are playing at 1080p - https://store.steampowered.com/hwsurvey/7 Testing done by AMD performance labs 12/20/2019 on RX 5600 XT and RX 590 (Driver: AMD 19.50), Ryzen 7 3800X, 16GB DDR4-3200MHz, GIGABYTE X570 AORUS MASTER, F10 bios, Win10 Pro x64 18362. PC manufacturers may vary configurations yielding different results. All scores are an average of 3 runs with the same settings. Performance may vary based on use of latest drivers. RX-4218 Radeon™ Boost is compatible with Windows 7 and 10 in select titles only. Hardware compatibility includes RX 400 and newer consumer dGPUs, Ryzen 2000 and newer APUs, including hybrid and detachable graphics configurations. No mGPU support. For a list of compatible titles see https://www.amd.com/en/technologies/radeon-boost. GD-1589 Testing done by AMD performance labs 12/19/2019 on Ryzen 5 3600X, 16GB DDR4-3200MHz, GIGABYTE X570 AORUS MASTER, F5g bios, Win10 Pro Build 1903, AMD Driver 19.12.2 Dec2 Press Driver, RX 5600 XT with Radeon Boost ON vs OFF in Overwatch at 1440p. PC manufacturers may vary configurations yielding different results. Performance may vary. RX-41510 Radeon™ Anti-Lag is compatible with DirectX 9 and DirectX 11 APIs, Windows 7 and 10. Hardware compatibility includes GCN and newer consumer dGPUs Ryzen 2000 and newer APUs, including hybrid and detachable graphics configurations. No mGPU support. GD-15711 Testing done by AMD performance labs 12/13/2019 on Ryzen 5 3600X, 16GB DDR4-3200MHz, GIGABYTE X570 AORUS MASTER, F5g bios, Win10 Pro x64 18362.175, AMD Driver 19.50, RX 5600 XT with Anti-Lag OFF vs ON. PC manufacturers may vary configurations yielding different results. Performance may vary. RX-41412 Radeon™ Image Sharpening is compatible with DirectX 11, 12, & Vulkan APIs and DirectX 9 for RX 5000 Series only, and Windows 10.Hardware compatibility includes GCN and newer consumer dGPUs, Ryzen 2000 and newer APUs, including hybrid and detachable graphics configurations. No mGPU support. GD-15613 Game clock is the expected GPU clock when running typical gaming applications, set to typical TGP (Total Graphics Power). Actual individual game clock results may vary. GD-14714 Boost Clock Frequency is the maximum frequency achievable on the GPU running a bursty workload. Boost clock achievability, frequency, and sustainability will vary based on several factors, including but not limited to: thermal conditions and variation in applications and workloads. GD-15115 As of Dec. 2019, the number of FreeSync technology enabled screens available (950+) at https://www.amd.com/en/products/freesync- monitors - Largest ecosystem when compared to publicly available listings of competing product solutions at https://www.144hzmonitors.com/list-of-g-sync-monitors/ and https://www.blurbusters.com/gsync/list-of-gsync-monitors/ which list 58 screens respectively. GD-130.16 FreeSync requires a monitor and AMD Radeon™ graphics, both with FreeSync support. See www.amd.com/freesync for complete details. Confirm capability with your system manufacturer before purchase. GD-127 Launch of new cyber safety children’s book dealing with cyberbullying 2020-01-12T08:38:35Z launch-of-new-cyber-safety-children-s-book-dealing-with-cyberbullying How We Got Cyber Smart is a children’s book that follows the online adventure of twins Olivia and Jack, as they navigate the challenging issues of cyberbullying and online safety. It tells the story of how they became cyber smart and how they stay safe online by learning about cyber safety and dealing with their online bully. The book provides practical advice to parents, caregivers and children in how to protect themselves online, making it a useful tool that helps start the conversation about online safety and safe online habits. The information presented in How We Got Cyber Smart draws from realistic online events that people commonly face. The author explains the dangers of the Internet in terms elementary school-aged children will understand. It incorporates the challenge of cyber safety in today’s world and addresses this concern in the lives of two school-aged twins Olivia and Jack and how their parents help navigate their online experiences. Anti-social and criminal behaviour such as cyberbullying, stalking and harassment online isn’t going away. Teaching children about prevention, fostering empathy and resilience is key. There is no doubt that mental health and wellbeing are impacted by cyberbullying and through this book, children, their parents and caregivers will learn about the importance of safe online practices, and what to do if they experience any negative online behaviour. The Australian Government esafety commissioner (@eSafetyOffice) has reported the following:  ·   1 in 5 Australian young people reported being socially excluded, threatened or abused online. ·   55% sought help from their parents, 28% from their friends; 38% blocked the offending social media account, 12% reported it to the website or platform. ·   1 in 5 Australian young people (15% of kids, 24% of teens) admitted behaving in a negative way to a peer online — such as calling them names, deliberately excluding them, or spreading lies or rumours. Of these, more than 90% had had a negative online experience themselves. The author of How We Got Cyber Smart, Lisa Rothfield-Kirschner is a mum of school aged children herself. “I am passionate about informing and raising awareness to children, their parents, teachers and caregivers about the dangers of the internet and digital technologies” Ms Rothfield-Kirschner said. “I am excited to be launching this children’s book to help inform and educate people while giving them practical advice on how to stay safe online”. Lisa currently works in marketing in the technology sphere and lives in Melbourne with her husband and sons. How We Got Cyber Smart is published by Rembrandt Street Publishing and available now globally on Amazon and all major online book retailers in both paperback and e-book formats and via https://howwegotcybersmart.com.  New Hitachi Vantara To Create Digital Competitive Edge For Transforming Enterprises 2020-01-09T21:12:40Z new-hitachi-vantara-to-create-digital-competitive-edge-for-transforming-enterprises Hitachi Vantara Combines With Hitachi ConsultingSYDNEY, Australia – 10 Jan, 2020 – Hitachi Vantara, a wholly owned subsidiary of Hitachi, Ltd. (TSE: 6501), today announced that it has come together with Hitachi Consulting as one company to create a new digital infrastructure and solutions powerhouse. The new Hitachi Vantara aims to become the world’s preferred digital innovation partner by unlocking the “good” in data that benefits customers, raises the quality of people's lives and builds a sustainable society. Hitachi Vantara will specifically bring a competitive edge to the digital domains that matter most – the data center, data operations and enterprise digital transformation.The new Hitachi Vantara combines the best consulting-led digital solutions and vertical industry expertise of Hitachi Consulting with Hitachi Vantara’s IT domain expertise. Going forward, the integrated company will help customers develop practical, scalable digital strategies and solutions that transform operational processes, improve customer experiences and create new business models to drive innovation and growth. For example, the new company will offer a holistic manufacturing industry practice as one of several vertical industry practices. The manufacturing practice will integrate consulting methodologies for addressing quality, customisation, sustainability and new business models with data-driven solutions such as Lumada Manufacturing Insights from Hitachi Vantara, which integrates silos of manufacturing data and applies AI and machine learning to evaluate and enhance overall equipment effectiveness (OEE). “A barrage of data and technology is disrupting enterprises and industries the world over,” said Toshiaki Tokunaga, chief executive officer and chairman of the board, Hitachi Vantara. “Through the integration of Hitachi Consulting, the new Hitachi Vantara will be uniquely equipped with the capabilities our customers need to guide them on their digital journeys. We’re going to be the company that helps customers navigate from what’s now to what’s next.”Organisations worldwide are being challenged to derive insights and competitive advantage from the vast amounts of data being generated by their people, processes and machines. Industries are simultaneously being disrupted by quickly evolving technologies and architectures, such as AI and IoT. While many of these trends and technologies are not new, MIT Sloan Management Review reports that still only 25% of organisations have digital strategies that are sufficiently mature to build digital innovations and drive enterprise-wide transformation.The Hitachi Vantara portfolio is built upon a foundation of world-class edge-to-core-to-cloud infrastructure offerings, including the recently introduced Hitachi Virtual Storage Platform (VSP) 5000 series, the world’s fastest data storage array. The portfolio further features AI and analytics solutions, cloud services for application modernisation, systems integration and change management services for SaaS-based ERP implementations and migrations, and Lumada-based digital industrial solutions. Hitachi Vantara’s offerings are all backed by world-class business consulting, deep experience in improving organisation effectiveness, co-development capabilities and global delivery services. With its expanded capabilities, the new Hitachi Vantara will play a key role in advancing Hitachi’s 2021 Mid-term Management Plan, which aims to make the company a global leader through “Social Innovation Business.” The Social Innovation Business strategy centers on combining Hitachi’s industrial and IT expertise and products to create new value and resolve social issues. Hitachi Vantara will help advance the plan by expanding revenues from digital business, by digitally transforming Hitachi’s industrial businesses, by fueling international growth, and by delivering social, environmental and economic value which helps customers contribute to the attainment of United Nations’ Sustainable Development Goals.As announced in September 2019, Toshiaki Tokunaga, a 30-year Hitachi veteran who has successfully transformed several Hitachi businesses, will serve in the dual role of chief executive officer and chairman of the board of Hitachi Vantara. The company’s two business units, Digital Infrastructure and Digital Solutions, will be led by Presidents Brian Householder and Brad Surak, respectively. Hitachi Vantara today also announced details of other appointments to its executive leadership team.Additional ResourcesRead the press release, “Hitachi to Integrate Hitachi Vantara and Hitachi Consulting To Accelerate Global Expansion of Hitachi’s Social Innovation Business and Digital Growth” (Sept. 17, 2019)Read the blog post from Toshiaki Tokunaga, “Better Together: Uniting Hitachi’s Digital Capabilities to Better Serve our Customers and Partners” (Sept. 17, 2019)Read the blog post from Toshiaki Tokunaga, “The Future Is Bright: A View Into the New Hitachi Vantara” (Oct. 1, 2019)Connect with Hitachi VantaraTwitterLinkedInFacebookAbout Hitachi VantaraHitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd., solves valuable digital challenges by guiding our customers from what’s now to what’s next. We make data centers more effective, harness the power of customers’ data and rapidly scale digital businesses. Companies choose us to help develop new revenue streams, unlock competitive advantages, lower business costs and enhance customer experiences. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. Over 80% of the Fortune 100 trust Hitachi Vantara. Visit us at www.hitachivantara.com. About Hitachi, Ltd.Hitachi, Ltd. (TSE: 6501), headquartered in Tokyo, Japan, is focusing on Social Innovation Business combining its operational technology, information technology and products. The company’s consolidated revenues for fiscal 2018 (ended March 31, 2019) totaled 9,480.6 billion yen ($85.4 billion), and the company has approximately 296,000 employees worldwide. Hitachi delivers digital solutions utilising Lumada in five sectors including Mobility, Smart Life, Industry, Energy and IT, to increase our customer’s social, environmental and economic value. For more information on Hitachi, please visit the company's website at https://www.hitachi.com.###HITACHI is a trademark or registered trademark of Hitachi, Ltd. All other trademarks, service marks, and company names are properties of their respective owners.