The PRWIRE Press Releases https:// 2019-03-25T00:47:46Z Digivizer and the University of Newcastle announce collaboration to support the next generation of PR practitioners 2019-03-25T00:47:46Z digivizer-and-the-university-of-newcastle-announce-collaboration-to-support-the-next-generation-of-pr-practitioners Sydney, 25 March 2019 - Digivizer and the University of Newcastle have announced a collaboration that will see students taking the Public Relations Strategy Course use Digivizer’s digital marketing platform. The course is part of the Bachelor of Communications program offered by the School of Creative Industries. Students will use Digivizer to learn about the effectiveness of communications content, messages and strategy for a number of  real-world clients based in the NSW Hunter Valley region. The collaboration is part of Digivizer’s strategy to link with business schools, independent training organizations and universities offering digital marketing and communications courses, investing in the next generation of digital marketers. Digivizer is offering free, limited-time access to its social and digital analytics SaaS platform, which allows anyone to easily connect their channels, and understand what is happening across their social and search owned, earned and paid media programs. They can understand and track hashtags and influencer content, increasingly part of businesses’ communications strategies, and measure the effectiveness of any paid media campaigns, all in one platform. Head of School of Creative Industries, Professor Paul Egglestone, said: “We’re totally committed to delivering  real-world learning experiences for our students, and our growing network of industry partners - like Digivizer - are an essential part of that mix. Creating enterprising and entrepreneurial graduates with skills that will propel them and their prospective employers into the digital future is an exciting thing for all of us to be doing here at the University of Newcastle.” Andrea Cassin, Lecturer in Communication, is excited about the opportunity to teach students social media analytics using Digivizer: “The communication environment is evolving rapidly, making real-time access to social media statistics paramount for marketing and public relations professionals. Digivizer will allow students to monitor, measure and evaluate clients’ social media content more effectively, so they can learn how strategic responses play out in practice.” Emma Lo Russo, CEO and co-founder of Digivizer, said: “These students are the PR and marketing communications professionals of tomorrow. We’re providing them with access to real-time insights and analytics into paid, owned and earned media that will give them real-world context to what they learn in class. “Public relations now has to work alongside many other forms of communication, including paid advertising, and must work harder at understanding what messages are resonating with whom. “With so many journalists moving from mainstream media into freelance roles, and with anyone able to report, share, engage and influence others on how to view brands, often based on personal experiences, it requires an understanding in real-time of which messages and content are working, and with whom, to be successful. Add the fact that social platforms also require advertising spend to reach new audiences, and it becomes even more important to help the communications professionals of tomorrow understand the different roles of different media. “Making better strategic decisions about engagement, influence and communications strategy, has to become part of a PR professional’s armoury. As an industry, PR often still struggles to present performance in ways businesses care about. Now, that’s possible - and affordable. “Our mission has always been to help businesses of any size get more from their digital marketing investment. This is an investment by us in the next generation of digital marketers, giving them new insights into their digital futures and into the power of digital marketing as it relates to brand, customer engagement and conversion.” Students wishing to consider the PR Strategy course at the University of Newcastle should go to https://www.newcastle.edu.au/course/CMNS3530. The program is offered at the University’s Newcastle and Singapore campuses. For more information on Digivizer or to create a 30 day free trial, go to https://digivizer.com/. ENDS About Digivizer Digivizer was founded in 2010. Digivizer helps businesses understand and get more from their digital investment across social and search.  Digivizer’s platform allows businesses to measure their digital performance across owned, earned and paid media and to easily identify what is working for them. Digivizer offers a range of plans that scale depending on the number of users, the number of connected account paid and search accounts, and the number of influencer and hashtags being tracked. The Digivizer Starter Plan costs US$89 per month, with all plans offering 30 days of data across all paid, owned and earned, and the first 30 days free. Digivizer is an ad. and development partner to the major social and search platforms including Facebook (incorporating Instagram), Twitter, LinkedIn and Google (incorporating YouTube). Go to digivizer.com. ENDS Digivizer is at: Twitter: https://twitter.com/Digivizer Facebook: https://www.facebook.com/Digivizer LinkedIn: https://au.linkedin.com/company/digivizer Instagram: https://www.instagram.com/Digivizer Web: www.digivizer.com For more information:  Alan Smith, Head of Strategic Business Communications, Digivizer. Phone: +61 404 432 700. Email: alan.smith@digivizer.com. Twitter: @alansmithoz. WatchGuard Finds Attacks Targeting Leading Web Conference Solution Exploding in Popularity in Q4 2018 2019-03-21T17:29:43Z watchguard-finds-attacks-targeting-leading-web-conference-solution-exploding-in-popularity-in-q4-2018 SEATTLE, WASH – March 21, 2019 – WatchGuard® Technologies, a leader in advanced network security solutions, today issued its quarterly Internet Security Report for Q4 2018. It found that network attacks targeting a vulnerability in the Cisco Webex Chrome extension increased in popularity dramatically, rising to be the second-most common network attack after being almost non-existent in early 2018. Phishing campaigns showed a dangerous increase in sophistication in Q4, with new attacks utilising advanced methods such as threatening to release recordings of users visiting adult content online, customising emails for specific targets and creating fake banking login web pages. Based on data from tens of thousands of active WatchGuard Firebox appliances around the world, the complete report examines the top malware and network attacks targeting mid-market businesses and distributed enterprises today. “There was a noticeable increase in advanced phishing attacks targeting high-value information this quarter,” said Corey Nachreiner, CTO at WatchGuard Technologies. “Now more than ever, it’s vital for businesses to take the layered approach to security, and deploy solutions like WatchGuard’s DNSWatch that offer DNS-level filtering designed to detect and block potentially dangerous connections and automatically refer employees to resources that bolster phishing awareness and prevention. A combination of security controls and human training will help businesses avoid becoming hooked by phishing attacks.” The insights, research and security best practices included in WatchGuard’s quarterly Internet Security Report help organisations of all sizes understand the current cyber security landscape and better protect themselves, their partners and customers from emerging security threats. The top takeaways from the Q4 2018 report include: New network attack targets Cisco Webex Chrome extension – A new network attack targeting a remote code execution vulnerability in the Chrome extension for Cisco Webex exploded in popularity last quarter. This vulnerability was disclosed and patched in 2017, but WatchGuard detected almost no network attacks targeting it until now. Detections grew by 7,016 percent from Q3 to Q4. This spike shows just how important it is to install security patches as soon as they are available. New customised “sextortion” phishing campaign on the rise – A new “sextortion” phishing attack was the second-most common attack that our malware engines detected in Q4 2018, mainly targeting APAC. It accounts for almost half of all of the unique malware hashes detected in Q4 because the email phishing message is tailored to each recipient. The message claims the sender has infected the victim’s computer with a trojan and recorded them visiting adult websites. It threatens to send these compromising images to their email contacts unless they pay a ransom. WatchGuard saw a significant amount of this malware in Q4 and all users should be on the lookout for these fake emails. 16.5 percent of all Fireboxes were targeted by CoinHive cryptominer – The most widespread malware variant in Q4 came from the popular CoinHive cryptominer family, showing that cryptomining remains a popular attack type. Two of the top ten most common pieces of malware detected in Q4 were also cryptominers, carrying over from past quarters. A major phishing attack leverages a fake bank page – Another widespread piece of malware in Q4 sent a phishing email with a fake, but highly realistic Wells Fargo login page to capture victim emails and passwords. Overall, WatchGuard saw a rise in sophisticated phishing attacks targeting banking credentials in Q4. One ISP’s filtering error routed Google traffic through Russia and China for 74 minutes – The report includes a technical analysis of a Border Gateway Protocol (BGP) hijack in November 2018 that inadvertently sent most of Google’s traffic through Russia and China for a short time. WatchGuard found that a Nigerian ISP called MainOne made a mistake in their routing filters, which then spread to Russian and Chinese ISPs and caused much of Google’s traffic to be routed through these ISPs unnecessarily. This accidental hijack highlights how insecure many of the underlying standards that the internet is based on are. A sophisticated attack targeting these flaws could have potentially catastrophic consequences. Network attacks rise after historic lows in mid-2018 – Network attacks rose 46 percent by volume and 167 percent in terms of unique signature hits in Q4 compared to Q3. This follows a trend seen in previous years with attacks ramping up during the holiday season. The Q4 ISR also includes a granular analysis of source code for the Exobot banking trojan. This highly sophisticated malware attempts to steal banking and financial information from Android devices. The WatchGuard Threat Lab’s analysis includes a list of the 150 sites such as Amazon, Facebook Paypal and Western Union that Exobot can automatically target, as well as a detailed look at the UI an attacker using Exobot would use to push commands to infected devices. These finding are based on anonymised Firebox Feed data from over 42,000 active WatchGuard UTM appliances worldwide. In total, these Fireboxes blocked over 16 million malware variants (382 per device) and approximately 1,244,000 network attacks (29 per device) in Q4 2018. For more information, download the full report here: https://www.watchguard.com/wgrd-resource-center/security-report-q4-2018 To access live, real-time threat insights by type, region and date, visit WatchGuard’s Threat Landscape data visualization tool (https://www.secplicity.org/threat-landscape/) today. Subscribe to The 443 – Security Simplified podcast at www.secplicity.orgwherever you find your favourite podcasts. About WatchGuard Technologies, Inc. WatchGuard® Technologies, Inc. is a global leader in network security, secure Wi-Fi, multi-factor authentication, and network intelligence. The company’s award-winning products and services are trusted around the world by nearly 10,000 security resellers and service providers to protect more than 80,000 customers. WatchGuard’s mission is to make enterprise-grade security accessible to companies of all types and sizes through simplicity, making WatchGuard an ideal solution for distributed enterprises and SMBs. The company is headquartered in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America. To learn more, visit: www.watchguard.com For additional information, promotions and updates, follow WatchGuard on Twitter, @WatchGuard on Facebook (https://www.facebook.com/watchguardtechnologies) or on the Linkedin Company (https://www.linkedin.com/company/watchguard-technologies) page. Also, visit our InfoSec blog, Secplicity, for real-time information about the latest threats and how to cope with them at www.secplicity.org. Avaya Introduces Cloud Transformation Program Making it Easier for Companies to Adopt the Cloud Communications Infrastructure that Best Meets Their Needs 2019-03-21T00:52:07Z avaya-introduces-cloud-transformation-program-making-it-easier-for-companies-to-adopt-the-cloud-communications-infrastructure-that-best-meets-their-needs Enterprise Connect – Orlando, FL– March 21, 2019 – Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, has introduced its program to assist organisations considering cloud communications delivery models as part of their digital transformation. Avaya’s cloud transformation program makes it easier and removes uncertainty and risk from the transition. The program provides compelling incentives and the resources of its professional services team to help companies map the most effective and efficient path to implement Avaya OneCloud solutions for public, private or hybrid communications deployments. The Avaya cloud transformation program helps organisations: Define and discover their required outcomes for a cloud communications transition Determine the best cloud models for various applications, based on specific business needs Identify key processes and APIs that work within their existing infrastructure and how best to deploy them to a new cloud ecosystem Begin their cloud transformation with next steps and roadmaps aligned to their specific business goals and based on targeted financial modeling For Avaya customers, the company will provide credits for perpetual licenses and reduced per-seat cloud pricing, as well as remove termination penalties on current support services contracts for those that implement an Avaya OneCloud solution. Avaya customers can also take advantage of Avaya cloud transformation workshops at reduced or even zero cost. These workshops bring Avaya professional services cloud experts together with an organisation’s key decision makers for a working session to understand the breadth and depth of a cloud transformation with the Avaya OneCloud deployment model that best meets their needs, develop an implementation timeline, and define what is required to achieve desired outcomes. “Communications is foundational to digital success, driving improved collaboration and improving the customer experience, and cloud has become the new operating model for digital businesses,” said Zeus Kerravala, Founder & Principal Analyst, ZK Research. “For business leaders digitally transforming their communications via the cloud, it is important they find solutions that fit their workflows and a solution provider that offers a range of options. Avaya OneCloud offers the broadest selection of cloud options across every segment, and Avaya’s cloud transformation program will help organisations find the right solution that fits their unique requirements.” Avaya OneCloud solutions for Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS), provide organisations of all sizes with a fast, convenient and automated path to the benefits of cloud communications. Avaya currently has 3.7 million cloud seats between its public and private offerings, and continues to see increased adoption of its cloud solutions across a wide range of industries. Avaya OneCloud solutions are available in 34 countries. The company will continue to expand its global footprint in the coming months to meet the growing needs of customers worldwide. -Ends- For more information on the Avaya cloud transformation program, visit the dedicated webpage at: https://news.avaya.com/us-cp-cloud-migration-reg The company is showcasing its cloud solutions, and more, at the Avaya booth #1519, Hall D at Enterprise Connect, March 18–21, in Orlando, FL. #EC19, #ExperiencesThatMatter Additional Resources A Buyer’s Guide to Cloud Communications – ZK Research Read about ‘Why the Cloud Might be Right for You’ Check out our whitepaper, CAPEX vs OPEX: The Financial Implications of Going Cloud About Avaya Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organisations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com. Cautionary Note Regarding Forward-Looking Statements This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law. Source: Avaya Newsroom Few Professionals Are Fully Confident in Ability to Assess the Effectiveness of Their Phishing Defenses 2019-03-20T22:57:05Z few-professionals-are-fully-confident-in-ability-to-assess-the-effectiveness-of-their-phishing-defenses Sydney, NSW, AUS (21 March 2019)— Findings from a recent ISACA survey about strategies for phishing defense showed that only 12 per cent of the roughly 1,5000 respondents were completely confident in their ability to assess the effectiveness of their phishing awareness efforts. In the new paper, Phishing Defense and Governance, released in partnership with Terranova Security, ISACA outlines key takeaways from this phishing research that reached security, assurance, risk and governance professionals, including: Only a slight majority (63 per cent) regularly monitor and report on the effectiveness of their activities. 38 per cent of respondents reported that their organisations develop security awareness collateral and anti-phishing materials internally. 85 per cent of enterprises measure and regularly report on the effectiveness of their phishing awareness programs There is still a divide when it comes to organisations employing awareness activities such as email newsletters and online and in-person training, when compared to assessments of what employees have learned, through simulations and other knowledge-based tools. Simulation is not a common component of phishing awareness and training, with only 57% of those surveyed saying they perform phishing simulation, and 25% reporting they use other active knowledge-based assessment of employee phishing behavior. “Current phishing defense strategies and implementation are clearly not hitting the mark,” said Frank Downs, director of cybersecurity practices at ISACA. “Strengthening these defense activities and improving outcomes is within reach, but requires careful planning and execution, and eliminating any gaps in managing and implementing these security awareness initiatives internally and externally.” Phishing Defense and Governance also examines the potential correlation between joint internal and outsourced collateral development and the increased ability to report and measure on effectiveness, as well as the ways in which external service providers can be used to help support phishing defense. The white paper also provides some main areas of improvement where professionals should focus their attention when seeking to improve their phishing defenses, including: Ensuring the organisation has the capability to validate user behavior modification (such as through a phishing simulation) Evaluating the outsourcing or co-sourcing relationships in place and determining where the organisation has gaps in the quality of information it is receiving Setting clear goals for improvement and tracking to them “Phishing attacks continue to grow each year both in number and in cost to organisations globally and countless new phishing scenarios are created every day,” said Theo Zafirakos, CISO at Terranova Security. “While human error continues to prevail as the leading cause of all breaches and security incidents, security professionals agree the most effective way to reduce human risk is with security awareness and phishing simulation training.” The Phishing Defense and Governance whitepaper can be downloaded for free at www.isaca.org/phishing. For another perspective on phishing, read this ISACA Now blog post, “The C-Suite is the New Main Target of Phishing,” by Harold Walker, CISSP, Phishing Awareness Evangelist, Terranova Security. About Terranova Security Terranova Security is a global leader in security awareness training, recognised by Gartner®, with 1000+ successful phishing awareness and security awareness training programs spanning over 6-million users. Terranova Security is committed to partnering with CISOs and security professionals to help reduce human risk and support each organisation with a personalised and consultative approach for phishing and awareness training needs. Uniquely positioned to support security leaders govern, manage and measure changes in behavior, Terranova Security provides true flexibility and delivery models for phishing and security awareness training. Learn more: terranovasecurity.com About ISACA Now in its 50th anniversary year, ISACA® (isaca.org) is a global association helping individuals and enterprises achieve the positive potential of technology. Today’s world is powered by information and technology, and ISACA equips professionals with the knowledge, credentials, education and community to advance their careers and transform their organisations. ISACA leverages the expertise of its 460,000 engaged professionals—including its 140,000 members—in information and cyber security, governance, assurance, risk and innovation, as well as its enterprise performance subsidiary, CMMI® Institute, to help advance innovation through technology. ISACA has a presence in more than 188 countries, including more than 220 chapters worldwide and offices in both the United States and China. Twitter: www.twitter.com/ISACANews LinkedIn:www.linkedin.com/company/isaca Facebook: www.facebook.com/ISACAHQ Instagram:www.instagram.com/isacanews/ Contact: Julie Fenwick, 0468 901 655, jfenwick@daylightagency.com.au Lauren Graham, 0432 614 401, lgraham@daylightagency.com.au Silver Peak Appoints Dean Vaughan Vice President of Sales for Asia Pacific and Japan 2019-03-20T21:30:00Z silver-peak-appoints-dean-vaughan-vice-president-of-sales-for-asia-pacific-and-japan Sydney, 21 March 2019 – Silver Peak®, the global SD-WAN leader, delivering the transformational promise of the cloud with a self-driving wide area network™, today announced the appointment of Australian Dean Vaughan as vice president of sales for Asia Pacific and Japan. Based in Singapore, Dean is responsible for accelerating business expansion and customer acquisition through the company’s enterprise and service provider channels across the region, spanning Asia, Japan, Australia and New Zealand. "Our primary goal across Australia and New Zealand is to liberate organisations from the compromises of router-centric and basic SD-WAN approaches to transform their networks into a business accelerant,” said Graham Schultz, regional director for ANZ at Silver Peak. “Dean’s cross-regional executive leadership will be invaluable as we continue to expand and drive our local partner ecosystem and deliver value to our growing base of customers.” Today’s executive appointment dovetails a series of executive leadership and channel partner program announcements that underscore the company’s strategy to recruit the industry’s best talent as it pursues market leadership in the hyper-competitive market for SD-WAN edge infrastructure. “It’s an exciting time to join Silver Peak as geographically distributed enterprises across the Asia Pacific and Japan region turn to SD-WAN as a means to drive cloud and digital transformation initiatives,” said Dean Vaughan, vice president of sales for Asia Pacific and Japan at Silver Peak. “My immediate task is to put in place the best go-to-market strategy and team to lead Silver Peak forward, empowering customers across the region with our business-driven Unity EdgeConnect SD-WAN edge platform.” Dean Vaughan is a 22-year industry veteran with a proven track record in building winning sales teams. Prior to joining Silver Peak, Vaughan served in various enterprise technology sales leadership positions at Oracle since 2009, most recently as senior director of Cloud Platform Solutions for ASEAN. In a short period of time, he significantly expanded the company’s public cloud IaaS and PaaS businesses. During his time at Oracle, Vaughan also established and scaled the Oracle Virtualisation and Linux business units in Australia and New Zealand. In addition, he oversaw the Cloud Infrastructure business unit for Asia Pacific and Japan, delivering consistent double-digit annual growth by expanding the business to India, Korea and Japan and restructuring the business in China, ASEAN, Australia and New Zealand. Prior to Oracle, Vaughan built NCR Corporation’s Cisco Systems Network Integration business across Asia Pacific. “Dean is a strong and seasoned leader who will enable us to capitalise on the unprecedented wave of SD-WAN demand across Asia Pacific and Japan,” said Ken Laversin, chief revenue officer at Silver Peak. “Dean’s demonstrated expertise in growing multiple businesses across the region, and his in-depth knowledge of the enterprise and channel market, will enable Silver Peak to accelerate business expansion and customer acquisition. This will further entrench the business as the global SD-WAN leader delivering the transformational promise of the cloud with the industry’s first self-driving wide area network.” About Silver Peak Silver Peak, the global SD-WAN leader, delivers the transformational promise of the cloud with a business-first networking model. The Unity EdgeConnect™ self-driving wide area network platform liberates enterprises from conventional WAN approaches to transform the network from a constraint to a business accelerant. Thousands of globally distributed enterprises have deployed Silver Peak WAN solutions across 100 countries. Learn more at silver-peak.com. # # # Media Contacts: Einsteinz Communications for Silver Peak Richelle Gillette and Emma Keen +61-2-8905 0995 silverpeak@einsteinz.com.au ISACA Issues New Blockchain, CASB Solutions and GDPR Audit Programs 2019-03-20T02:43:55Z isaca-issues-new-blockchain-casb-solutions-and-gdpr-audit-programs Sydney, NSW, AUS (20 March 2019) — Auditors face an onslaught of new technologies, systems and regulations to incorporate into assessments. New audit programs from global technology association ISACA give auditors additional frameworks for toolkits to provide assurance for blockchain, cloud access security brokers (CASBs) and the EU GDPR. The Blockchain Preparation Audit Program helps organisations manage the preparation for using blockchain technology--the underlying distributed network system often associated with the decentralised cryptocurrency, bitcoin--found in applications across myriad industries. Covering all aspects of blockchain, from pre-implementation, governance, development, security, transactions and consensus, this program guides auditors in identifying and developing key policies, procedures and controls to mitigate risk and streamline processes prior to a blockchain implementation and includes a blockchain technology audit preparation program worksheet. By using this program, auditors gain tools to: Provide management with an assessment of whether their proposed blockchain technology control environment is adequately designed and operationally effective Identify potential blockchain risks which could result in reputational and/or material financial impact Provide management with a holistic perspective on blockchain technology that considers both technical and non-technical factors. To assist IT auditors assess the effectiveness of CASB solutions, ISACA releases the Cloud Security Access Broker (CASB) Audit Program. Enterprises often use CASBs to manage risks, such as those associated with various deployment models, identity management, and compliance with data drive regulations. This audit program factors in several considerations auditors should keep in mind when assessing whether operational and compliance expectations can be met with their CASB deployment, including: Identity management of users, inclusive of privileged users and enhanced access groups Mitigation of risks associated with different deployment models Asset management and protection through security initiatives such as physical security and though program management (key management and incident response as examples). Following the 25 May 2018 implementation date, the EU General Data Protection Regulation (GDPR) gives EU residents control over their personal data wherever this data may reside, standardising regulation across the EU and the European Economic Area (EEA) as well as affecting all enterprises that process data from EU/EEA countries. The GDPR Audit Program for Small and Medium Enterprises offers an audit framework to assess how effectively GDPR is governed, monitored and managed. It provides guidance to: Provide management with an assessment of GDPR policies and procedures and their operating effectiveness Identify control weaknesses which could result in increased use of unsanctioned GDPR solutions (and higher likelihood that the solutions are not detected) Evaluate the effectiveness of the organisation’s practices and ongoing management of GDPR. Blockchain Preparation Audit Program is free to members or for purchase by non-members for US $49. Both Cloud Security Access Broker (CASB) Audit Program and GDPR Audit Program for Small and Medium Enterprises are US $25 for members and US $49 for non-members. For more information on ISACA’s audit and assurance programs, please visit www.isaca.org/auditprograms. About ISACA Now in its 50th anniversary year, ISACA® (isaca.org) is a global association helping individuals and enterprises achieve the positive potential of technology. Today’s world is powered by information and technology, and ISACA equips professionals with the knowledge, credentials, education and community to advance their careers and transform their organisations. ISACA leverages the expertise of its 460,000 engaged professionals—including its 140,000 members—in information and cyber security, governance, assurance, risk and innovation, as well as its enterprise performance subsidiary, CMMI® Institute, to help advance innovation through technology. ISACA has a presence in more than 188 countries, including more than 220 chapters worldwide and offices in both the United States and China. Twitter: www.twitter.com/ISACANews LinkedIn:www.linkedin.com/company/isaca Facebook: www.facebook.com/ISACAHQ Instagram:www.instagram.com/isacanews/ Contact: Julie Fenwick, 0468 901 655, jfenwick@daylightagency.com.au Lauren Graham, 0432 614 401, lgraham@daylightagency.com.au Dell Boomi helps University of Melbourne to cloud-enable its integrations and transition to Smarter Campuses 2019-03-20T01:39:52Z dell-boomi-helps-university-of-melbourne-to-cloud-enable-its-integrations-and-transition-to-smarter-campuses Sydney, Australia – March 19, 2019 – Dell Boomi™ (Boomi) has announced it has been contracted by the University of Melbourne (UoM) to enable the coexistence of the institute’s 700 applications using the Boomi integration platform. Boomi has helped the university create a centralised data synchronisation hub that provides granular visibility into data quality and has subsequently accelerated the roll-out of new services. The real-time availability of this critical information will help UoM transform its facilities into smart campuses powered by the Internet of Things (IoT). UoM provides education to more than 50,000 students enrolled across its seven campuses. Its vast set of applications – spanning everything from a Financial and Employee System (FES) to Student Management Systems (SMS) and its online Learning Management Systems (LMS), as well as a slew of specialty systems – are part of a hybrid environment. UoM deployed the Boomi integration platform-as-a-service (iPaaS) to link up its IT environment. Boomi is a only truly cloud-based integration provider and was selected for its ability to support a diverse organisation. The university is using the Boomi Master Data Hub (MDH) as the foundation for its data synchronisation. These comprehensive capabilities are managed through Boomi’s easy-to-use interface which provides full visibility over and control of all information flowing through the platform. Having established a modern integration framework, UoM has been able to commence its transition to smart campuses. Critical to this project is space utilisation, and so the university is in the process of installing smart sensors in selected buildings. Boomi will collect the data generated by these sensors and transfer it to the smart campus data repository, along with information from other relevant applications. These insights will allow UoM to determine how and when facilities are being used in order to optimise space and other student services. “Data consistency is a major challenge for organisations investing in digital transformation – especially in an industry like higher education where student attrition and policy issues place constant pressure on Australian universities to demonstrate the outcomes they can deliver,” said Nick Lambrou, Managing Director Australia and New Zealand at Boomi. “With the Boomi platform at the core of its applications tying all data together, UoM has developed the comprehensive scaffolding it needs to drive its digital evolution, allowing it to introduce new services sooner, while preparing its facilities for the next phase of its growth strategy.” About Dell Boomi Boomi, an independent business unit of Dell, quickly and easily unites everything in your digital ecosystem so you can achieve better business outcomes, faster. Boomi’s intelligent, flexible, scalable platform accelerates your business results by linking your data, systems, applications, processes and people. Harnessing the power of the cloud to unify everything inside and outside of a business, Boomi gives more than 8,200 organizations the agility to lead the future. For more information, visit http://www.boomi.com. Special note: Statements in this material that relate to future results, future hiring, and future events or investment are forward-looking statements and are based on Boomi’s current expectations. In some cases, you can identify these statements by such forward-looking words as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “confidence,” “may,” “plan,” “potential,” “should,” “will” and “would,” or similar expressions. Actual results, hiring, customer trends, and events in future periods may differ materially from those expressed or implied by these forward-looking statements because of a number of risks, uncertainties and other factors, including the challenge of finding and onboarding new personnel, marketplace trends, ongoing management attention to the market, the uncertainties associated with technology changes and the development and release of new technology. Boomi and Dell Technologies assume no obligation to update any such forward-looking statements. Avaya Deepens Integration With Google Cloud To Provide Powerful AI Enhancing Customer Experience 2019-03-19T23:47:15Z avaya-deepens-integration-with-google-cloud-to-provide-powerful-ai-enhancing-customer-experience Sydney, Australia – March 19, 2019 – Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced further integration with Google Cloud Contact Centre artificial intelligence (AI) to provide better experiences for customers and a more efficient workforce, taking full advantage of the powerful artificial intelligence capabilities of both companies. Recognised as a Leader in the Gartner Magic Quadrant for Contact Center1, Avaya extends its leadership in leveraging AI to improve customer experience with more personalised, intelligent and insightful interactions. This includes embedding Google’s machine learning within Avaya conversation services powering the contact centre, enabling easy integration of AI capabilities regardless of channel, promoting a consistent and intelligent experience for customers and delivering true omnichannel experiences with AI. Together, Avaya and Google Cloud are providing customers with increased flexibility, efficiency and scalability in deploying powerful and simple communication and collaboration solutions that improve the customer journey. Avaya IX Contact Centre is an AI-enhanced, omnichannel solution including voice, email, chat and mobile communications to make customer engagement a competitive advantage that drives growth and brand preference. Avaya and Google are innovating in a number of key areas, including: Virtual Agents – Human-like automated Bots which seamlessly interact with customers, offloading the live agents’ utilisation until the optimal time and then transferring all context gathered to the agent. Now customers can decide when and how to engage bots throughout the interaction. And the Avaya platform captures the intent, actions and ultimate disposition of each interaction in real-time. Through this rich data, Avaya AI can be applied to decide the next best action in future customer engagement. Agent Assist – Provides superior customer experience by continuously delivering contextually relevant knowledge base to agents based on real time conversational analysis–for BOTH voice and text-based interactions. Avaya AI algorithms can be applied to Google Contact Centre AI to determine the next best action by the agent, delivering the right information and reducing customer friction – while increasing agent satisfaction and contact centre efficiency. Conversational Topic Modelling – An unsupervised learning tool designed to uncover key topic areas that customers have been contacting the contact centre about, and abstracting relevant information relating to how topics are articulated. Google Topic Modelling combined with Avaya AI enables agents to leverage real-time visibility of topics with each conversation turn. Through this valuable insight, recommended responses and best actions can be uniquely tailored to each part of the conversation to drive desired outcomes. Avaya is enhancing the customer experience by strengthening these areas through integration of Google Cloud APIs with key elements of Avaya’s contact centre infrastructure. Additionally, Avaya’s browser-based desktop is designed to easily connect with applications and Google Contact Centre AI is seamlessly incorporated in the agent user experience. “Partnering with Avaya helps us deliver on our goal to make the contact centre experience easier and more efficient,” said Rajen Sheth, Director of Product Management at Google Cloud. “We’re excited to work with Avaya so enterprises can keep customers happy with faster call resolution, and we look forward to building on this partnership as technology and customer’s expectations evolve.” Avaya and Google’s unique collaboration offers a differentiated contact centre solution with a simpler, but more efficient and architecturally superior approach via native gRPC integration for voice. This will enable Avaya IX Contact Centre customers to easily integrate AI providers like Google Cloud and infuse AI capabilities regardless of channel, for consistent omnichannel experiences. Avaya IX Contact Centre solutions are capable of maintaining an awareness of all events, including the sentiment, suggestions and resolution, creating a data lake source for future machine learning processing that generates increasingly impactful results. “We continue to expand our AI-enabled solutions as well as our cloud offerings for customers ranging from small-medium business to the largest global enterprises, and further collaboration with Google is providing additional capabilities to augment the innovation,” said Chris McGugan, Avaya Senior Vice President, Solutions & Technology. “By bringing these innovations to market for Avaya customers and partners, we enable them to make every customer interaction more meaningful and insightful, and more productive for their businesses.” Avaya pioneered the integration of AI capabilities into contact centre communications solutions, and has led development and investment in a number of key areas: Effortless Self-Service: With the power of AI, you can deliver great self-service experiences getting your customer the right information at the right time. Agent Assistance and Productivity: Empower agents with AI-driven guidance, that includes relevant content, suggested next-actions, and real-time coaching to stay ahead of the customer engagement. Smart Matching: Leverage advanced machine learning models to pair the best agent with each customer interaction. Smart Interactions: With powerful AI technologies, you can create smart, conversational interactions that yield improved business results. Empowered Agents: Agents are empowered by AI-driven guidance for content and suggested actions. Summarisation tools help agents expedite after-call processes. Simplified Operations: Reduce complexity for customers and agents alike by using AI models to select a self-service experience, automate a process, or pair with the best possible agent -Ends- The company is showcasing these solutions, and more, at the Avaya booth #1519, Hall D at Enterprise Connect, March 18–21, in Orlando, FL. About Avaya Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE:AVYA). For over one hundred years, we’ve enabled organisations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com. 1 https://www.avaya.com/en/about-avaya/newsroom/pr-us-180522/ Cautionary Note Regarding Forward-Looking Statements This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law. Source: Avaya Newsroom All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners Tableau Picks Up Woolworths Group Account 2019-03-19T22:47:21Z tableau-picks-up-woolworths-group-account Sydney, 20 March 2019 - Tableau Software (NYSE: DATA), the world’s leading analytics platform, has today announced Woolworths Group will deploy Tableau’s data reporting and visual analytics. The agreement will enable employees across Australia’s leading retailer to analyse data for fast, real-time decision making. Woolworths will rollout Tableau in a staged deployment in the coming months across multiple group businesses covering functions including Merchandising, Finance, Supply Chain, Store Operations and People Operations. Nigel Mendonca, Head of Tableau ANZ said, “Retailers worldwide are transforming themselves to thrive in the omni-channel marketplace. We're delighted to partner with Woolworths to fuel their innovation agenda through modern business intelligence for the benefit of its customers.” Woolworths’ decision to partner with Tableau forms part of the Group’s ongoing focus on insight-driven decision making. Tableau was selected due to the solution’s connectivity with existing systems, agility and user-friendliness. Doug Frank, Woolworths Group General Manager of Data & Analytics, said, “Customer expectations are always rising in retail and we need to work smart to keep up with them. The key advantage of Tableau is speed and ease for our team. It will allow team members across the business to analyse, understand and act on customer insights incredibly quickly. We see this type of capability as key to delivering what our customers want and expect of us into the future.” About Tableau Tableau (NYSE: DATA) helps people see and understand data. Tableau pioneered self-service analytics with the leading analytics platform that empowers people of any skill level to work with data. From individuals and non-profits to government agencies and the Fortune 500, more than 86,000 customer accounts around the world use Tableau to get rapid insights and make impactful, data-driven decisions. See how Tableau can help you by downloading the free trial at www.tableau.com/trial. Tableau and Tableau Software are trademarks of Tableau Software, Inc. All other company and product names may be trademarks of the respective companies with which they are associated. Barracuda Intel Exposes the Latest Strategies Cybercriminals Are Using to Get Past Email Security Gateways 2019-03-19T21:00:00Z barracuda-intel-exposes-the-latest-strategies-cybercriminals-are-using-to-get-past-email-security-gateways-1 Sydney, 20 March 2019 – Barracuda, a trusted partner and leading provider for cloud-enabled security solutions, today released key findings from a report with the title Spear Phishing: Top Threats and Trends. Barracuda researchers evaluated more than 360,000 spear phishing emails in a three-month period, identifying and analysing three major types of attacks: brand impersonation, business email compromise and blackmail. Read the full report: https://www.barracuda.com/spear-phishing-report The report takes an in-depth look at how these three types of attacks work, why traditional email security can’t stop them, the latest techniques scammers are using, and how organisations can protect against these attacks. A closer look at evolving threats Barracuda’s research uncovered fresh insights into how these popular attacks are evolving and the tactics they are using to evade detection. Impersonating Microsoft is one of the more common techniques used by hackers trying to take over accounts. Financial institutions are impersonated in nearly 1 in 5 attacks. Finance department employees are heavily targeted, as they are most likely to deal with banks and other financial institutions. The majority of subject lines on sextortion emails contain some form of security alert. Attackers often include the victim’s email address or password in the subject line. Subject lines on more than 70 percent of business email compromise attack emails try to establish rapport or a sense of urgency; many imply the topic has been previously discussed. Scammers use name-spoofing techniques, changing the display name on Gmail and other email accounts to make the email appear to come from a company employee. This tactic can be especially deceiving to those reading the email on a mobile device. “Spear phishing attacks are designed to evade traditional email security solutions, and the threat is constantly evolving as attackers find new ways to avoid detection and trick users,” said Asaf Cidon, VP, Content Security at Barracuda Networks. “Staying ahead of these types of attacks requires the right combination of technology and user training, so it’s critical to have a solution in place that detects and protects against spear-phishing attacks, including business email compromise, brand impersonation and sextortion.” Barracuda Sentinel uses artificial intelligence and deep integration with Office 365 to detect spear phishing attacks and stop them before they reach your mail server. Total Email Protection takes that protection a step further, combining Barracuda Sentinel with Barracuda Essentials, Barracuda PhishLine and Barracuda Forensics and Incident Response for a complete email security, archiving, and data protection solution. Resources: Download the full report: https://www.barracuda.com/spear-phishing-report Read the blog post: http://cuda.co/35206 About Barracuda At Barracuda we strive to make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 150,000 organisations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. For more information, visit barracuda.com. Barracuda Networks, Barracuda and the Barracuda Networks logo are registered trademarks or trademarks of Barracuda Networks, Inc. in the U.S. and other countries. Barracuda Accelerates Growth in MSP Market, Expands MSP Security Offerings 2019-03-14T21:30:00Z barracuda-accelerates-growth-in-msp-market-expands-msp-security-offerings Sydney, 15 March 2019 — Barracuda, a trusted partner and leading provider for cloud-enabled security solutions, today announced growing momentum in the MSP market. Barracuda MSP’s portfolio approach, led by security, has been very successful in the marketplace and is a key growth area for the company. Barracuda grown its international MSP partner base nearly 300 percent over the past two years, and most importantly, the number of MSPs using multiple Barracuda solutions increased 34 percent year-over-year, as of February 2019. Barracuda also recently acquired Managed Workplace, the remote monitoring and management (RMM) product line of Avast. Managed Workplace delivers an RMM platform with included security tools and services, such as site security assessments, Office 365 account management, and integrated third-party antivirus. This addition to the Barracuda portfolio reinforces the company’s investment in the MSP marketplace and builds on the 120 percent year-over-year growth Barracuda MSP has seen for its security solutions. “We have consistently been expanding our portfolio of MSP solutions, and our partners’ response — based on their spend with us — has been very positive,” said BJ Jenkins, CEO of Barracuda Networks. “The acquisition of Managed Workplace continues that portfolio expansion, building on the success we’ve seen with our MSP partners over the past three years.” “Our mission is to empower our MSP partners to create services to sell, deliver profitable offerings, and demonstrate value to their customers,” said Brian Babineau, SVP and general manager of Barracuda MSP. “With Managed Workplace we can offer MSP partners a security-centric RMM solution that incorporates security tasks into a service provider’s daily routine. It complements the security solutions we have introduced via our MSP model, such as email protection, cloud-generation firewalls, and security awareness training.” Barracuda also expanded its MSP security offerings in 2018 by introducing Managed PhishLine, a service that helps MSPs provide sophisticated phishing simulation and security awareness training to their customers without creating added work for their techs. This makes it easy for MSP to create a new service that addresses the growing need for better security awareness training. Building Stronger MSPs Through Education The Barracuda team has also demonstrated its commitment to building up the MSP community through several educational initiatives that have gained more traction over the past year. Ready, Set, Managed!, which is an exclusive, interactive educational and networking program for VARs and MSPs to learn best practices for successfully growing their managed services operations, saw 136 percent growth year over year in the number of channel partners that have requested an invitation to the program. Barracuda’s EMEA team will host the second annual MSP Day on May 23, 2019. The initiative was set up to help create an interactive and connected community with the unified purpose of making managed services more understandable, trustworthy, and significant. More details on MSP Day 2019 will be announced shortly. Why Managed Workplace RMM tools are a foundational platform for the managed services community, and according to research by AMI Partners, the RMM market is expected to reach nearly $800 million by 2022, with more than $400 million of that coming from outside North America. Every MSP, transitioning reseller, or new market participant needs an RMM, and acquiring Managed Workplace gives Barracuda another way to provide MSP partners with the tools they need to run their business and protect their customers. Site security assessments – Managed Workplace includes a built-in site security assessment tool, which MSPs can use to measure the security posture for customers’ sites and identify gaps that need to be addressed. This tool can be used to help generate sales and to demonstrate the MSP’s value by showing progress over time. Office 365 service module – This module in Managed Workplace helps MSPs streamline operations by providing a single place to manage common Office 365 tasks, such as viewing usage across multiple sites, tracking mailbox activity, and resetting passwords, alongside endpoint and other management tasks. Cloud architecture – Managed Workplace is offered as a cloud service, with multiple global instances already running on AWS. It can also be deployed on premises. The API-driven architecture allows for plug-ins to be updated easily and new ones to be added. Business alignment – Managed Workplace extends Barracuda’s opportunity for security innovation and our ability to simplify security for MSPs by connecting RMM with key components, such as email protection, cloud-generation firewalls, security awareness training, data protection, and the Avast Business Security solutions. Current IT trends – Managed Workplace aligns with current IT trends by supporting Windows and Mac endpoints, VMware and Hyper-V servers; integrating with Office 365 Account Management capabilities; monitoring network routers and SNMP-enabled devices; and creating and delivering recurring security assessments. Resources: Read the blog post: What is a security-centric RMM?: http://cuda.co/34697 Get more information: https://barracudamsp.com/product-details/managed-workplace-rmm/ Learn more about Ready, Set, Managed!: https://barracudamsp.com/ready-set-managed/ About Barracuda At Barracuda we strive to make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 150,000 organisations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. For more information, visit barracuda.com. Barracuda Networks, Barracuda and the Barracuda Networks logo are registered trademarks or trademarks of Barracuda Networks, Inc. in the U.S. and other countries. Other trademarks, including Avast, are the property of their respective owners. HCL Technologies to Acquire Strong-Bridge Envision to enhance Digital Transformation Consulting capabilities in HCL Portfolio 2019-03-14T05:40:18Z hcl-technologies-to-acquire-strong-bridge-envision-to-enhance-digital-transformation-consulting-capabilities-in-hcl-portfolio New York, USA and Noida, India – March 13, 2019– HCL Technologies (HCL), a leading global technology company, today announced the acquisition of Strong-Bridge Envision (SBE), a digital transformation consulting firm with offices in Seattle, Denver, Atlanta, and New York City. With this acquisition, SBE will become part of HCL’s global Digital and Analytics business (HCL Mode 2 services). “SBE will enhance our digital consulting offerings with their strong capabilities in digital strategy development, agile program management, business transformation and organisational change management. These capabilities combined with our next generation Mode 2 offerings in Experience Design, App Modernisation & Data Analytics will help us deliver end-end digital journeys to our customers,” said Anand Birje, Corporate Vice President and Head of Digital and Analytics Practice at HCL Technologies. “HCL and SBE share the same vision of offering innovative digital transformation solutions and services with a prime focus on excellent customer experience. This is why we view HCL as an ideal match for us,” said Renea Rayner, Managing Director at Strong-Bridge Envision. “Our customers will continue to receive top-notch customer care and value-added support along with gaining HCL’s robust products and services offerings.” “This collaboration will bring SBE’s customer experience legacy and 200 experienced SBE employees from across various industries and top-tier consulting firms to the HCL family,” said Rob Novick, Managing Director at Strong-Bridge Envision. “By focusing on every aspect of the customer experience journey, SBE’s ability to design impactful experiences built upon cost-effective and efficient technology architectures, integrating legacy processes, and leveraging data and analytics coupled with the latest HCL technology and services will offer unforeseen customer-value.” Strong-Bridge Envision, headquartered in Seattle, WA, is a digital consulting firm specialising in customer experience strategy, business transformation, and change management. Serving Fortune 1000 clients since its founding, Strong-Bridge Consulting merged with Envision in 2017 to extend its consultancy and digital transformation capabilities and further establish its footprint across North America, transforming itself into a market leading digital transformation consultancy. CG Petsky Prunier served as the financial advisor to Strong-Bridge Envision and Bow River Capital. About HCL Technologies: HCL Technologies (HCL) is a leading global technology company that helps global enterprises re–imagine and transform their businesses through Digital technology transformation. HCL operates out of 44 countries and has consolidated revenues of US$ 8.4 billion, for 12 Months ended 31st December, 2018. HCL focuses on providing an integrated portfolio of services underlined by its Mode 1–2–3 growth strategy. Mode 1 encompasses the core services in the areas of Applications, Infrastructure, BPO and Engineering and R&D services, leveraging DRYiCETM Autonomics to transform clients' business and IT landscape, making them 'lean' and 'agile'. Mode 2 focuses on experience–centric and outcome–oriented integrated offerings of Digital & Analytics, IoT WoRKS™, Cloud Native Services and Cybersecurity & GRC services to drive business outcomes and enable enterprise digitalisation. Mode 3 strategy is ecosystem–driven, creating innovative IP–partnerships to build products and platforms business. HCL leverages its global network of integrated co-innovation labs and global delivery capabilities to provide holistic multi–service delivery in key industry verticals including Financial Services, Manufacturing, Telecommunications, Media, Publishing, Entertainment, Retail & CPG, Life Sciences & Healthcare, Oil & Gas, Energy & Utilities, Travel, Transportation & Logistics and Government. With 132,328 professionals from diverse nationalities, HCL focuses on creating real value for customers by taking 'Relationships Beyond the Contract'. For more information, please visit www.hcltech.com Acquia Achieves AWS Digital Customer Experience Competency Status for Content Management 2019-03-13T13:44:23Z acquia-achieves-aws-digital-customer-experience-competency-status-for-content-management BOSTON – March 12, 2019 - Acquia announced today that it has achieved Amazon Web Services (AWS) Digital Customer Experience Competency status for Content Management. As a headline partner for the category, Acquia brings world-class cloud innovation for global brands that rely on Drupal for content management, helping them create powerful customer experiences for every phase of the customer journey. The AWS Digital Customer Experience (DCX) Competency highlights top AWS Partner Network (APN) Partner solutions. As an Advanced APN Technology Partner, Acquia was awarded this status for its demonstrated technical proficiency and proven customer success in simplifying and accelerating the creation of content-driven applications that stand up to the demands of digital audiences. APN Partners must possess deep AWS expertise and deliver solutions seamlessly on AWS. AWS is enabling scalable, flexible, and cost-effective solutions from startups to global enterprises. To support the seamless integration and deployment of these solutions, AWS established the AWS Competency Program to help customers identify Consulting and Technology APN Partners with deep industry experience and expertise. “Acquia was born in the cloud and built as a Platform as a Service company,” said Peter Troost, Acquia’s senior vice president of engineering. “Our AWS storage and server performance outpace the industry, and the company continues to be on the leading edge of cloud innovation. Our team is dedicated to helping brands create powerful moments that matter for their customers, and working with AWS, we gain greater agility, breadth of services, and speed of innovation in the cloud.” By standardising on AWS, Acquia delivers value to customers faster by building on the strengths of AWS’s reliable and globally distributed regions, and by standardising Acquia’s configurations for security, compliance, and scale. Acquia builds upon this foundation, optimising AWS infrastructure for the orchestrated delivery of diverse, personalised, content-driven applications across clients and channels. The Acquia Experience Platform is built on open source technology and built to be API-first, which perfectly complements AWS design principles, making it easy for customers to meet specific business needs. Customers demand personal, immediate and engaging digital experiences, and that requires brands to be nimble, meeting audiences wherever they are in their digital journey. Companies require a platform that is as responsive and agile as their business strategy. Acquia allows organisations to build, manage and activate ambitious digital experiences at scale. Thousands of organisations around the globe rely on Acquia technology to power customer experiences across any channel. The platform’s solutions include Drupal for content management, Acquia Lift for personalisation, Acquia Journey for customer journey orchestration, and Acquia Cloud Site Factory for multisite delivery and management. Resources Visit acquia.com or contact Acquia sales or partner enablement teams to learn more how Acquia helps organizations deliver on their Digital Customer Experience strategies. About Acquia Acquia is the open source digital experience company. We provide the world’s most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community – giving our customers the freedom to build tomorrow on their terms. To learn more, visit acquia.com. ### All logos, company and product names are trademarks or registered trademarks of their respective owners. Gartner Says Outdated Technology Pushing Australian Workers Out The Door 2019-03-13T02:36:58Z gartner-says-outdated-technology-pushing-australian-workers-out-the-door Organisations must find a way to address the needs of modern workers as employees grow increasingly frustrated with workplaces that expect them to work with outdated, slow and complex technology, according to Gartner, Inc. Technology now ranks in the top 10 reasons Australian employees will leave their current role, according to Gartner’s 4Q18 Global Talent Monitor. The data reveals technology rose eight places from 3Q18 to come in ninth on the list of key attrition drivers for Australian employees. “People have become so used to advanced technology in their day-to-day lives, that they expect the same thing from their workplace. However, businesses are having a hard time matching the speed at which technology is adopted at home,” said Aaron McEwan, HR Advisory Leader at Gartner. “It’s not surprising that employees are becoming frustrated when they find themselves wasting valuable time navigating complicated systems and processes that utilise slow and old technology. It’s unproductive and inefficient for everyone involved,” said Mr. McEwan. Compensation has also become increasingly important for Australian employees, rising four places to the No. 3 reason Australians cite for leaving their jobs. Alternatively, for the first time in five years, compensation is the third driver of attraction for Australian workers when considering a new position. “The combination of expectations over compensation and the tools and tech employees are given to do their job often feel like a representation of an individual’s value or worth to the company. Feeling valued by your employer is intrinsically linked to the employee experience and really impacts how a person feels about their job,” said Mr. McEwan. These factors may have already hit the willingness of Australian employees to go above and beyond at work as discretionary effort levels fell 4.5 per cent year over year – from 21 percent in 4Q17 to 16.5 percent in 4Q18 (see Table 1). Highlights from the 4Q 2018 Global Talent Monitor Talent Monitor Australian International Average High Intent to Stay 38.8% 32.5% High Discretionary Effort 16.5% 14.4% Job Opportunities 49.7 51.1 Drivers of Attraction Work-Life Balance Location Compensation Compensation Work-Life Balance Stability Drivers of Attrition Future Career Opportunity People Management Compensation Future Career Opportunity Compensation People Management Source: Gartner (February 2019) According to Mr. McEwan, businesses can no longer ignore the needs of their employees, and must start thinking of their workers like they do their customers; making it a priority to offer a personalised, seamless and efficient experience. “For organisations, the answer doesn’t lie in allowing staff to bring their own devices or offering more money. It’s recognizing that these are just a part of the broader employee experience,” Mr. McEwan said. “This means understanding and focusing on what employees’ value from their experiences with the company. Rather than waste time implementing policies, systems and processes that have no impact on how employees feel about their company, organisations need to talk to employees to determine how to retain current and attract new employees.” Gartner advises organisations to tailor employee experiences to suit the needs, desires and goals of the individual rather than the collective. By understanding what employees value the most, HR leaders can positively impact the employee experience and lessen the desire for them to seek alternative employment opportunities. Global Talent Monitor data is drawn from the larger Gartner Global Labour Market Survey which is made up of more than 22,000 employees in 40 countries, including 848 in Australia this quarter. The survey is conducted quarterly and is reflective of market conditions during the quarter preceding publication. About Gartner ReimagineHR Conference Gartner experts will provide additional insight into the labour and talent issues at the Gartner ReimagineHR Conference, August 6-7 in Sydney, Australia. Gartner ReimagineHR is the premier event for HR leaders around the world. Join Gartner and senior HR executives to hear key insights and learn actionable strategies necessary to support organisational performance. Gartner ReimagineHR will also be held September 18-19 in London, and October 28-30 in Florida. Follow news and updates from these events on Twitter using #GartnerHR. About Gartner for HR Leaders Gartner for HR Leaders brings together the best, relevant content approaches across Gartner to offer individual decision makers strategic business advice on the mission-critical priorities that cut across the HR function. Additional information is available at www.gartner.com/en/human-resources/human-resources-leaders. Nintex Named a Leader in Digital Process Automation for Wide Deployments by Independent Research Firm 2019-03-12T19:39:24Z nintex-named-a-leader-in-digital-process-automation-for-wide-deployments-by-independent-research-firm MELBOURNE—March 13, 2019 – Nintex, the global standard for process management and automation, today announced Forrester Research has named Nintex a Leader in The Forrester Wave™: Digital Process Automation For Wide Deployments , Q1, 2019. Nintex received the highest scores in two of the three main evaluation categories, strategy and market presence, and reported among the top scores in six of 10 top-level criteria. Forrester analysed the 10 most significant vendors in digital process automation for wide deployments, referring to the category as DPA wide. Within the report, Forrester defines DPA wide as “all about rapid development of process applications” and suggests customers should look for providers who provide strong process and process orchestration capabilities, low-code tools that support rapid development of hundreds of applications, and the ability for IT to govern a lot of applications that are deployed quickly. According to Forrester, “Nintex leads the charge to make businesspeople into developers… [and] has customers that have scaled to tens of thousands of applications deployed, the vast majority of which were developed by businesspeople without formal coding skills. Nintex offers particularly deep integration with SharePoint (where it cut its teeth). In 2015, it acquired Drawloop and added Salesforce support, where it provides excellent document assembly as well as strong embedded custom workflow capabilities. However, Nintex has also effectively re-platformed as a standalone, independent cloud offering. Its recent acquisition of Promapp for process mapping ups its game for addressing complex process re-engineering opportunities.” Nintex received among the highest scores of vendors reviewed in the following criteria: vision and strategy, training, community, and marketplace; partners; commercial model; revenue generated by DPA wide sales; and number of enterprise customers. The Nintex Platform is the industry’s most complete process management and automation platform with the company’s addition of native eSignature capabilities (Nintex Sign™ powered by Adobe Sign) in January 2019 and its acquisition of robotic process automation provider, EnableSoft, maker of Foxtrot RPA, on March 4, 2019. With Nintex, customers can quickly manage, automate and optimise their business processes all within one powerful and easy-to-use digital business platform. Hundreds of partners and more than 8,000 customers, in more than 90 countries, leverage the Nintex Platform every day to map and manage their business processes while automating those best suited for workflow automation or RPA, to accelerate their digital transformation journeys. Nintex believes its new ranking as a leader from Forrester confirms the breadth and depth of the company’s capabilities for process management and process automation, which today include Nintex Promapp™, Nintex Forms & Mobile Apps, Nintex Workflow & RPA Bots, DocGen® & Nintex Sign and Nintex Hawkeye™. Nintex has been recognised as a leader in two other recent reports: The Aragon Research Globe™ for Digital Transaction Management, 2019 and The Aragon Research Globe for Digital Business Platforms, 2018. A November 2018 commissioned Forrester Consulting study, The total Economic Impact™ of Nintex Workflow for Office 365, also found the business impact, productivity gains and cost savings associated with investing in the Nintex Platform by analysing two of Nintex’s global enterprise customers, operating in the pharmaceutical and manufacturing industries, who have years of experience and results with the platform’s capabilities. Download a complimentary copy of The Forrester Wave™: Digital Process Automation for Wide Deployments, Q1 FY19 at: https://www.nintex.com/resources/forresterwave-dpa-2019/. About Nintex Nintex is the global standard for process management and automation. Today more than 8,000 public and private sector clients across 90 countries turn to the Nintex Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimising business processes. Learn more by visiting: www.nintex. Com and experience how Nintex and its global partner network are shaping the future of Intelligent Process Automation (IPA). Product or service names mentioned herein may be the trademarks of their respective owners