The PRWIRE Press Releases https:// 2021-01-12T21:00:40Z Genetec shares its top physical security trends predictions for 2021 2021-01-12T21:00:40Z genetec-shares-its-top-physical-security-trends-predictions-for-2021 SYDNEY, AUSTRALIA/MONTRÉAL, January 13, 2021—Genetec Inc. (“Genetec”), a leading technology provider of unified security, public safety, operations, and business intelligence solutions, today shared its top five predictions for the physical security industry in 2021. Innovative security solutions will help businesses thrive post pandemic While the world remains optimistic for 2021, organisations will need to remain creative about how they use, update, and redeploy their security systems across their facilities. This will allow them to start thinking more broadly about the role of physical security and what it can do beyond traditional applications to deliver more value. We have already seen proof of this resilience and resourcefulness over the last few months with many organisations quickly adapting to the new needs and challenges posed by COVID-19, using their physical security technology as a strategic tool in the fight against the pandemic. In many ways, the extraordinary difficulties brought on by the current situation have put an increased focus on the role and importance of the physical security industry. And once the pandemic is finally in the rear-view mirror, we believe organisations will continue to look at their physical security technology and related data as both strategic and enterprise-shaping. Businesses will focus on privacy protection In an effort to keep people safe during the COVID-19 pandemic, many organisations rushed to implement ‘fever detection’ devices and other new sensors without necessarily having the time to consider privacy implications. Public privacy concerns related to COVID-19 contact tracing and other social challenges will continue to grow. These sensitivities will require the physical security industry to address privacy head-on and find appropriate solutions. Rather than hindering the development of new technologies, privacy will prove to be a driving force in the pursuit of responsible and innovative design, encouraging forward-thinking, ethical developers to embrace Privacy by Design methodologies. This involves proactively embedding privacy into the design and operation of IT systems, networked infrastructure, and business practices from the first line of code to the third-party vendors selected for partnership and integration. And, in the physical security industry, building a software solution from the ground up with privacy in mind means that organisations won’t have to choose between protecting individual privacy and ensuring their physical security. Privacy should always be the default option rather than the other way round, and security technology developers who take it seriously will gain distinct advantages, notably their customers’ trust. Cybersecurity risks will continue to rise While cybersecurity has been an issue for some time, it will unfortunately continue to be a vital concern in 2021. From schools and hospitals to private businesses and governments, there’s been a rise in cyber-attacks over the last year. In Q3 of 2020 alone, Trend Micro reported that there were almost 4 million email threats and over 1 million hits on malicious URLs related to COVID-19. Much of this can be linked to the overnight shift to remote work, which left companies scrambling to keep business running while also trying to secure corporate assets. This shift highlighted the fact that the traditional IT perimeter no longer exists. Businesses, organisations, and governments will need to take decisive steps to strengthen their cyber posture, or risk undermining the safety of their intellectual property, sensitive data, and personal information. Choosing trusted vendors and deploying physical security solutions that come with layers of cyber defense is critical. Security teams understand that built-in encryption, multi-factor authentication, and password management are the first lines of defense. Beyond that, taking advantage of other features such as cybersecurity risk scoring, system vulnerability alerts, and automated reminders for firmware and hardware updates are significant advantages in this heightened risk environment. Greater focus on trust in the supply chain Physical security technology has become an integral part of an organisation’s IT strategy and is, thankfully, now under the same level of scrutiny as other elements of an organisation’s technology stack. Some governments are already discouraging the use of certain products from security manufacturers, citing trust and security vulnerabilities. End users, especially in the enterprise space, are taking more time to scrutinise the manufacturers, suppliers, and distributors with whom they choose to work. This includes asking vendors more pointed questions about how they manage emerging threats, how forthcoming they are about product vulnerabilities and their partner ecosystem, and what their data and privacy policies are. For a physical security solution provider to be considered a reputable, reliable partner to their customers, they are going to have to meet more stringent requirements as part of the procurement process. Demand for hybrid cloud solutions will continue to grow According to Forrester’s recent report, Predictions 2021: Cloud Computing Powers Pandemic Recovery, global public cloud infrastructure will grow 35% to a market value of $120 billion over the next year. As online usage and remote work spiked during the pandemic, a global shift towards digital transformation, already underway, greatly accelerated. In order to thrive, physical security professionals will need to follow the lead of IT departments. In the coming year, physical security leaders should let go of the either/or division between cloud and on-premises security systems and embrace a hybrid deployment model in their physical security infrastructure. This will allow them to implement specific systems or applications in the cloud while keeping existing on-premises systems. With a hybrid cloud approach, security directors will become more agile in making decisions about how they can enhance scalability, redundancy, and availability to suit their organisation’s evolving needs. They will also be able to quickly migrate to newer technologies, minimise hardware footprint, boost cybersecurity, and reduce costs. Cloud offerings need to become an essential option to quickly adapt to changes and ensure business continuity. --ends-- About Genetec Genetec Inc. is an innovative technology company with a broad solutions portfolio that encompasses security, intelligence, and operations. The company’s flagship product, Security Center, is an open-architecture platform that unifies IP-based video surveillance, access control, automatic license plate recognition (ANPR), communications, and analytics. Genetec also develops cloud-based solutions and services designed to improve security, and contribute new levels of operational intelligence for governments, enterprises, transport, and the communities in which we live. Founded in 1997, and headquartered in Montreal, Canada, Genetec serves its global customers via an extensive network of resellers, integrators, certified channel partners, and consultants in over 80 countries. For more information about Genetec, visit: www.genetec.com © Genetec Inc., 2021. Genetec, and the Genetec logo are trademarks of Genetec Inc. and may be registered or pending registration in several jurisdictions. Other trademarks used in this document may be trademarks of the manufacturers or vendors of the respective product. Press Contacts: Sue Ralston Einsteinz Communications Ph: +61 02 8905 0995 sue@einsteinz.com.au Blue Prism Intelligent Automation Now Available in AWS Marketplace 2020-12-02T20:54:48Z blue-prism-intelligent-automation-now-available-in-aws-marketplace SYDNEY, AUSTRALIA/LONDON, UK & AUSTIN, TX US – November 30, 2020 — Blue Prism (AIM: PRSM) today announced the availability of Blue Prism intelligent automation software in AWS Marketplace, giving Amazon Web Services (AWS) and Blue Prism customers another avenue for automation in the cloud. The listing includes Blue Prism on an Amazon Machine Image (AMI) instance with a set number of digital workers, plus connectors for Amazon Textract, Amazon Rekognition, and Amazon Comprehend machine learning capabilities. This expanded collaboration builds on our existing relationship with AWS and underscores Blue Prism’s cloud-first intelligent automation strategy. “This AWS Marketplace offering makes it easy for customers to add digital workers with embedded AWS machine learning skills to their intelligent automation arsenal, quickly deploy on AWS, and leverage consolidated billing through their AWS enterprise agreements,” says Linda Dotts, chief partner strategy officer at Blue Prism. “Customers can easily purchase from AWS Marketplace and continue their intelligent automation journey with just a click of a button, spinning up digital workers as needed – and without the worries or incremental cost of setting up underlying infrastructure.” The Blue Prism offering in AWS Marketplace gives customers an easy way to purchase digital worker licenses and start automating faster via AWS. It includes: Blue Prism Enterprise license for either 1, 3, or 5 digital workers for one year, plus the ability to add more as needed. Digital workers come equipped with embedded AWS machine learning capabilities, including: Amazon Comprehend: A natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Rekognition: A service that makes it easy to add image and video analysis to users’ applications using proven, highly scalable, deep learning technology that requires no machine learning expertise to use. Amazon Textract: A fully managed machine learning service that automatically extracts printed text, handwriting, and other data from scanned documents that goes beyond simple optical character recognition (OCR) to identify, understand, and extract data from forms and tables. Access to resources, tutorials, and training materials that demonstrate work queues and possible automations. Users just need an AWS account to get started. Find out more Explore these offerings in AWS Marketplace and start automating today. For more about Blue Prism’s relationship with AWS and how we work together, visit our website. About Blue Prism Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At Blue Prism, we have users in over 170 countries in more than 2,000 businesses, including Fortune 500 and public sector organisations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our digital workforce is smart, secure, scalable and accessible to all; freeing up humans to re-imagine work. Blue Prism’s vision is to provide a digital workforce for every enterprise. To learn more visit www.blueprism.com and follow us on Twitter @blue_prism and on LinkedIn. ### Media Contacts: Sue Ralston Einsteinz Communications Ph: +61 02 8905 0995 sue@einsteinz.com.au © 2020 Blue Prism Limited. “Blue Prism”, the “Blue Prism” logo and Prism device are either trademarks or registered trademarks of Blue Prism Limited and its affiliates. All Rights Reserved. CyberArk Improves IoT Security with Forescout and Phosphorus 2020-11-24T04:33:49Z cyberark-improves-iot-security-with-forescout-and-phosphorus Sydney, Australia – November 24, 2020 – CyberArk (NASDAQ: CYBR), the global leader in privileged access management, today announced it is working with Forescout and Phosphorus to enable organisations to secure the increasing number of IoT devices and technologies resulting from digital business transformation. Customers can significantly reduce risk using the joint integration to continuously discover, secure and manage IoT devices connected to corporate networks. By 2030, it’s projected that there will be 25.4 billion active IoT devices, up from 7.7 billion in 2019.[1] Any connected device – from printers and sensors, to cameras and tablets – can represent privilege risk based on the systems and data it is connected to, and who can access the device. Additionally, IoT devices often have well-known firmware or software vulnerabilities that can be accessed via weak credentials or default credentials that are hardcoded into the device. Attackers target connected devices to gain a foothold within networks, where they can then move laterally and eventually gain access to an organisation’s most critical and sensitive assets. In order to reduce risk as the attack surface expands, organisations must maintain an up-to-date inventory of their IoT assets and continually assess the network to help ensure that patches are pushed and weak or default credentials do not remain in use. However, maintaining visibility and managing the full lifecycle of IoT is difficult, and costly, to do manually. CyberArk’s new integration with Forescout and Phosphorus reduces risk by providing an automated solution that grants visibility into enterprise IoT networks and automatically shrinks the attackable surface area by actively managing, securing and monitoring the credentials used to access their solutions. “As organisations are increasing investments in transformative digital technologies like IoT, the number of privileged accounts and credentials in these devices can mean that each new device brings with it the potential for security and compliance vulnerabilities,” said Adam Bosnian, executive vice president, Global Business Development, CyberArk. “Through our integration with Forescout and Phosphorus, CyberArk dramatically improves security and compliance, and alleviates the burden on IT and security teams through greater automation and operational efficiencies related to the influx of interconnected devices.” Through the integration, the Forescout platform continuously discovers IoT assets as they are added to the network, while Phosphorus Enterprise Solution assesses each asset, assigns it a risk level, and remediates firmware vulnerabilities. The CyberArk Privileged Access Security Solution then enforces security best practices by centralising the management of privileged accounts, applying threat analytics and automating detection and credential rotation. “Forescout actively defends the Enterprise of Things by identifying, segmenting and enforcing compliance of every connected thing,” said Pedro Abreu, chief product and strategy officer at Forescout. “We embrace an integrated, automated approach with our partners to eliminate security gaps and are thrilled to combine the power of Forescout’s technology with the latest innovation from CyberArk and Phosphorus so customers can realise complete and continuously active IoT security that dramatically reduces risk and manual overhead.” “IoT devices are proliferating much faster than enterprise security teams can manage, creating a growing threat with huge risks,” said Earle Ady, Phosphorus co-founder and CTO. “Together with CyberArk and Forescout, we’re providing end-to-end IoT protection—automatically detecting and enrolling devices, providing agentless firmware updates for rapid security patching, and providing automated credential management. The result is comprehensive IoT security visibility and remediation across the enterprise.” Forescout and Phosphorus are both members of the C3 Alliance, CyberArk’s global technology partner program. The integrations are available on the CyberArk Marketplace, the industry’s broadest and deepest inventory of privileged access-related technology integrations. For more information on the joint integration, watch the on-demand webinar, “Automatically and Continuously Secure IoT with CyberArk, Forescout and Phosphorus”: https://lp.cyberark.com/20201110-SECURE-IOT-FORESCOUT-PHOS-CYBR-WEBINAR_Registration-Page.html For information on CyberArk’s work with Forescout visit https://www.forescout.com/company/resources/forescout-extended-module-cyberark-datasheet For more information on CyberArk’s work with Phosphorus visit https://lp.cyberark.com/rs/316-CZP-275/images/Phosphorus%20SB%20Final.pdf About CyberArk CyberArk (NASDAQ: CYBR) is the global leader in privileged access management, a critical layer of IT security to protect data, infrastructure and assets across cloud and hybrid environments and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading organisations, including more than 50 percent of the Fortune 500, to protect against external attackers and malicious insiders. A global company, CyberArk is headquartered in Petach Tikva, Israel, with U.S. headquarters located in Newton, Mass. The company also has offices throughout the Americas, EMEA, Asia Pacific and Japan. To learn more about CyberArk, visit https://www.cyberark.com/, read the CyberArk blogs or follow on Twitter via @CyberArk, LinkedIn or Facebook. # # # Copyright © 2020 CyberArk Software. All Rights Reserved. All other brand names, product names, or trademarks belong to their respective holders. [1] Transforma Insights, Transforma Insights’ Total Addressable Market (TAM) Forecast Database, Nov 3, 2020 Catching the apples from an abandoned cart 2020-11-23T21:51:51Z catching-the-apples-from-an-abandoned-cart 24 November 2020, Australia: Ecommerce retailers across Asia Pacific (the APAC) region send the most cart recovery emails, in comparison to their global counterparts, as they look to rescue lost revenue and maximise every online sales opportunity, according to data from dotdigital, the leading omnichannel marketing automation platform. However, online businesses across the region need to further streamline their re-engagement strategies and tactics in order to capitalise on increased ecommerce revenues, which have been accelerated by COVID-19, with online sales across Australia up 72.5% YOY in July 2020.1 Original research in the Hitting the Mark report, which benchmarks the digital marketing tactics adopted by 100 global ecommerce brands, revealed cart abandonment rates to be the highest they have ever been, at 70% across the ecommerce industry. As a result, inspiring shoppers to follow through with their purchase is more challenging than ever, making every single customer interaction count that much more. The report shows while brands in Australia, New Zealand, and Singapore are sending the most cart abandonment emails, only 28% arrived within an hour, and only 33% sent more than one. Both tactics are considered to be industry best practice as they generate the highest conversion opportunities. This means brands need to work harder to maximise these lost opportunities and convert them into sales as the retail industry enters the most important peak trading Christmas shopping period on record. With Australian consumer spending intent still negative, except for the grocery category2, retailers must ensure their marketing tactics are optimised to pursue every revenue opportunity, as Aparna Gray, APAC Head of Marketing at dotdigital, explained: “It’s great to see the majority of APAC brands have embedded cart abandonment re-targeting strategies into their customer engagement programmes, however there is still work to be done. COVID-19 has elevated customers’ expectations and retailers and brand managers must upgrade their digital assets and constantly explore new ways to deploy them, as they cater for an increasingly discerning and fickle online customer to ensure they aren’t missing out on a large chunk of potential revenue at a time where every purchase counts.” For more actionable insights on the strategies ecommerce professionals and marketers are utilising globally, and what this means for retailers and business leaders looking to build these capabilities in to their operations, download the full report: Hitting the Mark, Global Ecommerce Benchmark Report 2020 -ENDS- Notes to Editors: Australian Statistics Bureau, Retail Trade Australia Survey: Australian consumer sentiment during the coronavirus crisis. McKinsey & Company, September 2020, Report Methodology dotdigital’s Hitting the Mark benchmarking report looks at the tactics ecommerce brands should be adopting to overcome key marketing challenges. Spanning across three continents and 12 countries, it scored 100 brands against criteria ranging from email best practice to omnichannel adoption and user experience. Every brand was randomly selected and objectively scored depending on their adoption of these tactics. About dotdigital Our mission is simple: powering customer engagement across all touchpoints. For our customers, we take your needs seriously and provide flexibility to help strengthen our relationship. Your success is our success. For our platform users, we’re 100% committed to our innovative product roadmap and continuing to provide you with a competitive advantage. For our employees, we’re continuing to invest in them and our culture so they can thrive in their role and away from the workplace. For our Partners, we’re committed to giving you the knowledge and support needed to increase leads and win more business. NetEase Games Announces Closed Beta Test for The Lord of the Rings: Rise to War™ in Australia, Canada and the Philippines 2020-11-20T03:26:11Z netease-games-announces-closed-beta-test-for-the-lord-of-the-rings-rise-to-war-in-australia-canada-and-the-philippines NetEase Games Announces Closed Beta Test for The Lord of the Rings: Rise to War™ in Australia, Canada and the Philippines   GUANGZHOU, China, Nov 20, 2020 — NetEase Games today announced a new regional closed beta test for the officially licensed mobile strategy game, The Lord of the Rings: Rise to War. The closed beta test will be available on Google Play starting December 9 for players in Australia, Canada and the Philippines.   Designed as a Geo-strategic Seasonal Wargame for mobile devices, The Lord of the Rings: Rise to War presents the expansive world of Middle-earth and emphasizes the creation of tactics and strategies in simulated warfare. The game offers a vast battlefield consisting of millions of tiles to recreate various terrains and waters – and all your strategies will be influenced by your geographic position in the game.   A key feature of The Lord of the Rings: Rise to War is the Faction system, which enables players to join the various forces in Middle-earth including Gondor, Rohan, Lothlórien, Erebor and many other well-known kingdoms. To claim the One Ring, Tacticians will have to make allies and form Fellowships to overcome challenges on their adventures. Where there are friends, there are also foes; players will have to defeat fierce enemies to ensure their conquest doesn't come to a premature end.   The closed beta test on Google Play will run from December 9 until mid-January. To stay up-to-date with the latest developments, please visit our official website at www.lotr-risetowar.com or follow us on our official Facebook Page. - - - - - - - - - - -- - - - - - - - - - -- - - - - - - - -- - - - -- - - - - -- - - - - - - - - -- - - - - - -- - - - - - - - -   About NetEase Games NetEase Games is the online games division of NetEase, Inc. (NASDAQ: NTES; HKEX: 9999), developing and operating some of the most popular PC-client and mobile games in markets including China and Japan. As one of the world's largest incubators of quality online game content, NetEase Games is dedicated to supporting the growth of innovative studios around the globe and growing an international presence along the way. To complement its self-developed games and world-class R&D capabilities, NetEase Games also partners with other industry leaders including Blizzard Entertainment, Mojang AB (a Microsoft subsidiary) and other global game developers to operate some of the most popular international online games in China. For more information, please visit neteasegames.com.   Follow Us on Social Media: Facebook: https://facebook.com/NetEaseOfficial Twitter: NetEase Games: https://twitter.com/NetEaseOfficial NetEase Inc. : https://twitter.com/NetEase_Global Official Website: https://www.neteasegames.com/   About Warner Bros. Interactive Entertainment Warner Bros. Interactive Entertainment, is a premier worldwide publisher, developer, licensor and distributor of entertainment content for the interactive space across all platforms, including console, handheld, mobile and PC-based gaming for both internal and third-party game titles.   About Middle-earth Enterprises Inspired by a deep appreciation for the fictional world created by J.R.R. Tolkien, Middle-earth Enterprises is dedicated to working with businesses providing quality products in accordance with best green business and sustainability practices, including fair trade, equality in the workplace, and a commitment to protect our earth, its wondrous beauty and the viability of every living creature. The Saul Zaentz Company dba Middle-earth Enterprises, has been producing and licensing films, merchandise and stage productions based on The Lord of the Rings and The Hobbit for more than 40 years. With headquarters located in Berkeley, California, its website may be found at www.middleearth.com.   The video game entitled THE LORD OF THE RINGS: RISE TO WAR is developed and published by NetEase Interactive Entertainment Pte. Ltd/ NetEase (Hangzhou) Network Co. Ltd. / Hong Kong NetEase Interactive Entertainment Limited  (“NetEase”). THE LORD OF THE RINGS: RISE TO WAR video game software ©NetEase All The Lord of the Rings film content © 2020 New Line Productions, Inc.  All The Lord of the Rings content other than content from the New Line films © 2020 The Saul Zaentz Company d/b/a Middle-earth Enterprises (“SZC”).  THE LORD OF THE RINGS, and the names of the characters, items, events and places therein are trademarks of SZC under license to WB GAMES INC. WB GAMES LOGO, WB SHIELD: ™ & © Warner Bros. Entertainment Inc. (s20) Global research reveals APAC online retailers leading in user experience (UX) but lagging in omnichannel capabilities 2020-11-18T21:00:00Z global-research-reveals-apac-online-retailers-leading-in-user-experience-ux-but-lagging-in-omnichannel-capabilities APAC ecommerce 2nd equal globally for user experience (UX) but only 14% of APAC online retailers offer omnichannel capabilities Australian online fashion store, The Iconic is top omnichannel marketing brand in APAC 19 November 2020, Sydney Australia: Digital retailers across the APAC region (Australia, New Zealand and Singapore) are offering shoppers a strong online user experience (UX), scoring 61% globally – second only to the UK (65%) and in-line with US brands, according to data from dotdigital, the leading omnichannel marketing automation platform. However, while UX performed well, online retailers still needed to improve their omnichannel marketing capabilities in order to capitalise on increased ecommerce revenues, which have been accelerated by Covid-19. Original research in the Hitting the Mark report, which benchmarks the digital marketing tactics adopted by 100 ecommerce brands around the world, shows while brands in Australia, New Zealand, and Singapore are making headway by tapping into customers’ demands for easily accessible communication, they are missing the mark when it comes to the basics when it comes to data use, personalisation, and integrated marketing communications. This means retailers could be losing out on online revenues at a time when ecommerce demand is soaring; the disruption caused by Covid-19 has accelerated the uptake of ecommerce globally, with online sales in Australia up 41% YOY.1 Australian online retailers need to improve data consent process Customer data is the oil that fuels excellent customer experience (CX) online, with demand for personalisation in online shopping journeys rising 123% in the last 6 months.2 However, of the 100 global brands featured in the report, APAC scored the lowest when it came to clear data consent criteria. Retailers need to work harder to make their Terms of Use and privacy policies more obvious at the point of subscription to improve integrity and customer trust – if a subscriber is well informed at the point of sign-up, they’re less likely to unsubscribe from marketing communications in the future. 80% of retailers in the region surveyed sent new customers a welcome email, but just 29% of brands optimised their welcome programme, meaning they are missing crucial opportunities to gather further customer information to power personalisation in future communications to drive conversions and improve sales. Omnichannel capabilities lagging Despite omnichannel experience being recommended by KPMG as a key investment for Australian ecommerce businesses to benefit from the upswing in online sales post-Covid-19,3 just 14% of businesses utilised omnichannel marketing tactics, 4% below the global average of 18%. Brands in APAC are still over-reliant on email to reach customers, with just 10% of businesses adopting SMS as a communication channel, with similarly low uptake of push notifications, missing the opportunity to communicate with the 24% of Australian shoppers who prefer to shop via mobile.4 Australia’s The Iconic leads the pack One retailer bucking the omnichannel trend is previous Hitting the Mark winner, THE ICONIC, which was listed as one of five top global brands for marketing communications. As the most downloaded fashion app in Australia, its use of push notifications was commended for using compelling content to drive shoppers back to the app time and time again. However, the brand was called out for a lack of live chat function to communicate with customers in real time. The top marketing brands in APAC are 1. The Iconic; 2. HipVan; 3. Cotton On; 4. The Warehouse and 5. CHARLES & KEITH. While globally 71% of brands have bots or dedicated customer service teams manning social media channels, providing an ‘always on’ service for customer queries, these channels were not widely adopted or utilised to their full potential in APAC. Given customers spend an average 3.5 times more with brands when they are engaged on multiple channels, retailers that don’t adopt a multichannel approach to their marketing campaigns will be missing out on substantial revenue. Aparna Gray, APAC Head of Marketing, at dotdigital commented: “It’s great to see APAC brands making significant progress in improving customer experience, however, currently they aren’t setting the bar high enough for a customer-centric strategy. The ultimate customer experience – the one that exceeds customers’ expectations and drives sales – is created when brands combine customer data with omnichannel journeys and user experiences.” “Brands are working hard to gain customer confidence and acquire data, but they’re stumbling at the final hurdle. Data drives relevancy which improves experience and keeps shoppers engaged. Retailers need to review their marketing operations to ensure they aren’t missing out on a large chunk of potential revenue in a market that is rapidly accelerating as a result of Covid-19,” Aparna concluded. For more actionable insights on the strategies ecommerce professionals and marketers are utilising globally, and what this means for retailers and business leaders looking to build these capabilities into their operations, download the full report: Hitting the Mark, Global Ecommerce Benchmark Report 2020 -ENDS- Notes to Editors: Australia Post 2020 Ecommerce Industry Report True Fit 2020 KPMG Insights 2020 Coronavirus Retail Survival and Revival Deloitte Mobile Consumer Survey 2019 Report Methodology dotdigital’s Hitting the Mark benchmarking report looks at the tactics ecommerce brands should be adopting to overcome key marketing challenges. Spanning across three continents and 12 countries, it scored 100 brands against criteria ranging from email best practice to omnichannel adoption and user experience. Every brand was randomly selected and objectively scored depending on their adoption of these tactics. Blue Prism Automation Lifecycle Suite Simplifies Intelligent Automation in the Enterprise 2020-11-16T21:00:00Z blue-prism-automation-lifecycle-suite-simplifies-intelligent-automation-in-the-enterprise SYDNEY, AUSTRALIA/LONDON, AUSTIN TX – November 17, 2020 —Blue Prism today announces availability of its Automation Lifecycle Suite, with several new tools that make it easier for enterprises, at any stage of their automation journey, to unlock the full potential of intelligent digital workers. The suite, which includes Automation Lifecycle Management (ALM), Process Assessment Tool (PAT), and Capture: Process Modeller, makes it easier to identify, deploy and scale automation and reduce the typical planning and design time by 70%, delivering more value from your digital workforce. Research shows that 66% of IT decision makers globally have identified investment in automation as a priority post COVID-19[1] and the shift to remote working has enterprises looking to streamline processes and increase productivity. But unlocking the full potential of enterprise automation is not always easy. Just like deploying human workers effectively, it can take time to identify the best tasks for [robots] and to ensure they are impactful in their roles. Customers have told us that they often struggle to identify which processes they should automate, how to prioritise their automation journey, how to design and then how to manage their automation projects. Blue Prism Automation Lifecycle Management (ALM) is a set of tools that helps enterprises accelerate, manage and scale their automation projects. Included are easy to use interfaces with guided wizards alongside pre-designed workflows, such as the Process Definition design, allowing business people to document the steps required to complete a business process. Requirements critical for corporate governance, such as identifying those who can be assigned certain tasks and who has the authority to sign them off, are also pre-built into the system. Blue Prism Process Assessment Tool (PAT) helps build a complete view of a business’s automation pipeline with clear recommendations about how to deploy digital workers using the right processes, at the right time, anywhere in their business. It can often be a struggle to expand from automating a few initial processes, to gain the real value that comes from automating multiple processes across an organisation. PAT provides customers the opportunity to further boost efficiency by providing cost-cutting and time saving information, ease of implementation scores and recommendations for prioritisation. This prioritisation helps customers to use their digital workforce to deliver against their overall business goals and objectives, while ensuring a maximum ROI from every automation project. Blue Prism Capture: Process Modeller automates the laborious manual tasks that go into mapping a business process before it can be automated. Getting this work right is the foundation for the eventual success of any automation and typically involves mapping out the different steps of a process - gathering background documents, reviewing screenshots of an employee’s computer screen, the number of keystrokes needed that show the various action in progress - that together becomes an eventual Process Definition Document (PDD). Capture: Process Modeller uses AI and computer vision techniques to recognise and interpret these screenshots, videos and data, and consolidate them into a form that can then be checked and rearranged, as needed, by an analyst. The final outcome can then easily be exported in MS-Word or other software formats. The time it takes from the initiation of process definition, to achieving sign-off of a PDD, can vary from days to weeks, depending on the availability of the individual in charge of the process. Automating tasks is now accessible to anyone in the enterprise, reducing the time from process definition through PDD signoff to days. “These offerings are all about improving operational agility,” says David Moore, SVP of Product Strategy and Management at Blue Prism. “These tools will help new and existing Blue Prism customers determine the best step forward in their intelligent automation journey and ensure sustainable and efficient management of their automation process.” “Robotic Process Automation’s (RPA) promise is all about speed and agility, but organisations can struggle to deliver at scale,” says Neil Ward-Dutton, VP of AI and Intelligent Process Automation Practices, IDC Europe. “Tools that help teams streamline and govern the lifecycle of automation delivery are crucial to delivering automation programs at scale with consistent quality, while keeping the core promise of RPA.” “We were impressed by Blue Prism Capture’s ability to reduce the time it takes to create a Process Description Document. In addition to minimising the back and forth with the process owner to finalise all of the details, we are now able to include many more screenshots, which enhances the clarity and accuracy of the automation that follows” says Grant Byron, Specialist Apps Engineer, Tech and Integration, Orica (Australia). Available later this month via the Blue Prism Portal, these offerings support a holistic view of an organisation’s potential automation pipeline, while maintaining the critical aspects of ensuring proper oversight and control of Blue Prism’s Robotic Operating Model (ROM™). To learn more about these products please click here. About Blue Prism Blue Prism is a global leader in intelligent automation for the enterprise, transforming the way work is done. At Blue Prism, we have users in over 150 countries in more than 2,000 businesses, including Fortune 500 and public sector organisations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our digital workforce is smart, secure, scalable and accessible to all; freeing up humans to re-imagine work. Blue Prism’s vision is to provide a digital workforce for every enterprise. To learn more visit www.blueprism.com and follow us on Twitter @blue_prism and on LinkedIn. Media Contact: Sue Ralston Einsteinz Communications Ph: +61 02 8905 0995 sue@einsteinz.com.au © 2020 Blue Prism Limited. “Blue Prism”, the “Blue Prism” logo and Prism device are either trademarks or registered trademarks of Blue Prism Limited and its affiliates. All Rights Reserved. [1] “Is Your Business Making the Most out of Technology” Vanson Bourne research for Emergence Partners, October 5, 2020. Remote Work Research Reveals Importance of a ‘Connected Culture’ for Knowledge Workers 2020-11-12T05:59:34Z remote-work-research-reveals-importance-of-a-connected-culture-for-knowledge-workers RingCentral Australia Pty Ltd, a leading provider of global enterprise cloud communications, collaboration and contact centre solutions, and a wholly owned subsidiary of RingCentral, Inc. (NYSE: RNG), today released the findings of its Connected Culture Report, a new study that explores how remote work impacts employee productivity and well-being. According to the report, employees working for companies that foster a “connected culture” are twice as likely to be productive when working from anywhere, compared to those whose companies don’t foster that culture. The study defines companies that foster a “connected culture” as those that blend effective technology that helps teams stay connected with a commitment to supporting work/life balance, and frequent opportunities for people to interact and engage with one another. During the pandemic, the majority of knowledge workers (defined as those always working on a laptop or computer and collaborating with others at least some of the time) moved from working in an office to working from home. Across Australia, 78% normally worked in a company office before the pandemic and at the time of the survey 68% were working from home full-time.At a high level, the survey uncovered a number of insights into worker productivity and wellness, and factors that have had both positive and negative influences on the employee experience. As positive news about a vaccine emerges, the survey findings reiterate the important role employers play in building a culture that encourages employee productivity and well-being – key factors for an engaged remote and hybrid workforce working from anywhere.Rise of the ‘remote champion’According to the Connected Culture Report, one of the biggest positives from RingCentral’s survey was the discovery of the ‘remote champion’ – those people who have been more resilient while working remotely. Almost one in ten workers (8.6 percent) reported feeling more productive, physically active, emotionally well, and more connected to colleagues during the shift to remote work.80% of employees reporting high levels of emotional well-being said they are the same or more productive working remotely.58% of employees who said their companies are making an attempt to help them connect said they feel physically healthy. 75% of employees reporting high levels of emotional well-being said they feel more connected to their colleagues. “Overall, mental and physical wellbeing has taken a significant hit during the pandemic. Businesses should be assessing and planning for how they will operate post-pandemic, and how they will manage their workforce. They need to consider a larger and more permanent remote and hybrid workforce working from anywhere, enabled by the right technology and support,” said Peter Hughes, Regional Vice President Sales at RingCentral.“It is really important that businesses identify their remote champions because these are the people who have thrived during the crisis and are likely to continue to thrive working remotely in the longer-term. From there, it remains critical that businesses continue to focus on the total employee experience – their systems of experience – for all staff, no matter where they are working. That includes constantly improving their remote workers’ access to resources and collaborative tools, so that they continue to feel connected to their company’s culture and their colleagues,” Hughes continued.The shift to remote work has not levelled the playing field for women.Correlating with a lot of other studies conducted into the impact of the pandemic on our global and local workforce (see further for example Workplace Gender Equality Agency’s ‘Gendered impact of COVID-19’), in RingCentral’s report women were found to have been more adversely affected than men in switching to remote working arrangements.Group work (defined as any tasks performed among teams) was the least productive task for women, with 46% saying they struggle with it compared to 37% of men. Women also reported lower levels of happiness and emotional well-being than men while working remotely, with 48% of women compared to 58% of men reporting good or better mental health.One of the factors at play might be their access to a closed office space or a door to a dedicated workspace at home, with 53% of men compared to 39% of women citing this as the reason for higher productivity levels.The overall conclusion: Embracing a connected culture leads to significant gains in employee productivity and well-being. On the positive side, some businesses and individuals are thriving, which can be attributed to a ‘connected culture’. Employees at companies that promote a connected culture cite better physical (58%) and emotional well-being (55%) than employees of companies that do not promote a connected culture (50% and 48%, respectively).Of those who reported working at companies that foster a connected culture, 34% say they are more productive working remotely. Of those who reported working at companies that don't foster a connected culture, only 15% said they were more productive working remotely.The survey found that there are a number of aspects Australian organisations can focus on to improve the remote working experience. The top factors cited by workers that make them feel more connected are talking to people (67%); a sense of productivity (65%); fulfilment from the work they are doing (64%); and collaborating (47%). The dominant top-ranked feature Australian respondents missed about the physical office culture was face-to-face communication (39%).When asked what their company was doing to help them feel more connected while working remotely, Australian knowledge workers chose frequent communications (50%); enhanced collaboration tools (28%); and virtual happy hours (25%) as the top three. Also, 58% were satisfied with the actions of their company to connect employees, with just 15% unsatisfied with their company’s efforts.Survey Methodology Conducted by CITE Research in partnership with Kaleido Insights, the study polled 4,000 knowledge workers in Australia, the US, UK and Canada (1,000 per country). The research was conducted between 15 to 23 July 2020.The screening criteria:Workers on a laptop or computer alwaysCollaborates with others constantly or sometimesWorks at a company with at least two employeesAges 18+, although 35-44 was most common response groupAbout RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud Message Video Phone™ (MVP™), customer engagement and contact center solutions for businesses worldwide. More flexible and cost-effective than legacy on-premise PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.© 2020 RingCentral, Inc. All rights reserved. RingCentral, Message Video Phone, and the RingCentral logo are trademarks of RingCentral, Inc. Barracuda Acquires Fyde, a Zero Trust Network Access Innovator 2020-11-11T21:00:00Z barracuda-acquires-fyde-a-zero-trust-network-access-innovator-1 Sydney, 12 November 2020 — Barracuda, a trusted partner and a leading provider of cloud-enabled security solutions, today announced it has acquired Fyde, a zero trust network access (ZTNA) provider based in Palo Alto, Calif., and Porto, Portugal to expand the Barracuda CloudGen secure access service edge (SASE) platform with ZTNA capabilities. The Fyde solution is available immediately as Barracuda CloudGen Access to businesses of all sizes. It will be available in the coming weeks for managed service providers (MSPs). According to Gartner: “ZTNA improves the flexibility, agility and scalability of application access enabling digital businesses to thrive without exposing internal applications directly to the internet, reducing risk of attack.”1 Fyde’s innovative zero trust solution enables secure, reliable and fast access to cloud or on-premise applications and workloads from any device and location. It addresses the security risks associated with traditional remote access by continuously verifying that only the right person, with the right device, and the right permissions can access company resources. The solution is ideal to connect users directly to cloud-native and legacy corporate applications deployed in hybrid and multi-cloud environments. “Remote work is here to stay, cloud migrations are accelerating, and traditional corporate perimeters have disappeared,” said BJ Jenkins, President and CEO at Barracuda. “Fyde offers a powerful ZTNA solution that works on any infrastructure, any device, and with any application on a corporate network. With this acquisition, Barracuda is providing distributed businesses a new way to modernise remote access, enforce global security and access policies, and achieve seamless connectivity without compromising productivity.” Barracuda provides a broad and growing portfolio of cloud-enabled network and application security solutions. In July this year, Barracuda launched CloudGen WAN, the industry’s first global SD-WAN service built natively on Microsoft Azure. With the acquisition of Fyde, Barracuda now offers ZTNA solutions that use a modern approach to securing applications and devices by providing identity-aware access control and device-based contextual security policies. This acquisition expands the capabilities of Barracuda’s SASE offering to help customers with digital migrations to the public cloud. This acquisition expands Barracuda’s differentiated capabilities for today’s complex IT environments, enabling security teams to address many use cases, including: Secure single sign-on to SaaS applications Secure access to applications from BYOD devices Simultaneous access to applications located on-premises and on multiple clouds Mobile device security monitoring and protection against malicious websites Simplified privileged access and much more Financial terms of the deal were not disclosed. Resources: Barracuda CloudGen Access: https://www.barracuda.com/products/cloudgen-access Barracuda CloudGen WAN: https://www.barracuda.com/products/cloudgenwan Blog post: An inside look at Barracuda, Fyde and Barracuda CloudGen Access: http://cuda.co/42476 Register for the webinar: Zero-Trust Network Access: Security for the Remote, Distributed Workforce: http://cuda.co/wbr111720 1 Gartner, “Market Guide for Zero Trust Network Access”, Steve Riley, Lawrence Orans, Neil MacDonald, 8 June 2020. About Barracuda At Barracuda we strive to make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organisations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. For more information, visit barracuda.com.  - ENDS - CyberArk Launches AI-Powered Service to Remove Excessive Cloud Permissions 2020-11-09T21:00:00Z cyberark-launches-ai-powered-service-to-remove-excessive-cloud-permissions-1 Sydney, Australia – November 10, 2020 – CyberArk (NASDAQ: CYBR), the global leader in privileged access management, today announced CyberArk Cloud Entitlements Manager, the industry’s first privilege-based, artificial intelligence-powered service designed to strengthen the security of cloud environments. Through continuous monitoring of cloud access, CyberArk enforces least privilege by identifying and removing excessive cloud permissions that can leave organisations vulnerable – significantly reducing risk and improving overall visibility and security. According to a recent ESG survey, over-permissioned accounts and roles is the top-cited cloud service misconfiguration detected and overly permissive privileges is the most commonly cited type of cybersecurity attack against cloud applications and services experienced over the last 12 months.1 As organisations rapidly scale cloud deployments and adopt advanced services to digitally transform their business, the creation of human, application and machine identities is accelerating. Access permissions for these identities are often granted by default, based on group or role, and can go unused or have more entitlements than they actually need. CyberArk Cloud Entitlements Manager is a key component of CyberArk’s Identity Security strategy that starts with Zero Trust and uses artificial intelligence to understand context and intent in order to properly asses risk and take appropriate actions. Because all identities can become privileged under certain conditions, traditional approaches to managing and securing identities have become obsolete. This is especially true in the cloud where identities and their permissions are constantly being added or changed. It’s critical for organisations to have a consistent strategy for protecting access by a range of human, application and machine identities, and the services they consume. “Cloud adoption has massively accelerated, but as new environments and cloud services are deployed, thousands of identity-based permissions are created – many of which go overlooked,” said Chen Bitan, chief product officer, CyberArk. “If not properly configured or managed, these identities create a pathway for attackers to gain privileged access and ultimately compromise an entire cloud environment. CyberArk Cloud Entitlements Manager helps organisations take back control of cloud security by transforming how these permissions are secured and managed while also delivering unprecedented time to value and operational efficiency.” In under an hour, CyberArk Cloud Entitlements Manager can be configured, provide an assessment of exposure levels and deploy granular remediations – quickly delivering exceptional customer value. The cloud agnostic service continuously detects hidden, misconfigured and unused cloud permissions – improving security by providing a consistent approach to cloud least privilege. For cloud, security and Identity and Access Management teams, the service drives increased productivity with a simple, intuitive user experience that includes a centralised dashboard with a single view of permissions across Amazon Web Services (AWS), including Amazon Elastic Kubernetes Service (Amazon EKS), Google Cloud Platform (GCP) and Microsoft Azure environments. As part of CyberArk’s growing SaaS portfolio, which also includes Idaptive, Alero, Privilege Cloud and Endpoint Privilege Manager, Cloud Entitlements Manager builds on the company’s industry leading privileged access management and IDaaS capabilities to provide unmatched enterprise wide security intelligence by helping to and reduce the growing risk of cloud permission sprawl while offering incomparable operational simplicity. To learn more about CyberArk Cloud Entitlements Manager join us CyberArk at 2pm on 10 November (AEDT) for the kick off of its global virtual launch event and register for a free trial. Additional Resources: Video: Introducing CyberArk Cloud Entitlements Manager Infographic: The Risks of Excessive Cloud Permissions Datasheet: Cloud Entitlements Manager eBook: Take Control of Cloud Permissions Sprawl ​ CyberArk Labs Research: The Cloud Shadow Admin Threat: 10 Permissions to Protect ESG eBook, “Trends in IAM: Cloud-driven Identities”, October 2020 About CyberArk CyberArk (NASDAQ: CYBR) is the global leader in privileged access management, a critical layer of IT security to protect data, infrastructure and assets across cloud and hybrid environments and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading organizations, including more than 50 percent of the Fortune 500, to protect against external attackers and malicious insiders. A global company, CyberArk is headquartered in Petach Tikva, Israel, with U.S. headquarters located in Newton, Mass. The company also has offices throughout the Americas, EMEA, Asia Pacific and Japan. To learn more about CyberArk, visit https://www.cyberark.com/, read the CyberArk blogs or follow on Twitter via @CyberArk, LinkedIn or Facebook. # # # Copyright © 2020 CyberArk Software. All Rights Reserved. All other brand names, product names, or trademarks belong to their respective holders. Media Relations Contacts: Antoinette Georgopoulos Einsteinz Communications antoinette@einsteinz.com.au 0414 329 961 Genetec unveils new go-to-market strategy in Australia & New Zealand 2020-11-08T21:00:00Z genetec-unveils-new-go-to-market-strategy-in-australia-new-zealand SYDNEY, AUSTRALIA/MONTRÉAL, 9 November 2020 — Genetec Inc. (“Genetec”), a leading technology provider of unified security, public safety, operations, and business intelligence solutions, today announced a new go-to-market strategy for Australia and New Zealand which will see the company now engaging directly with its expanding network of Systems Integrators. To support its new strategy, Genetec has already assumed responsibility for all aspects of its customer service program including Warranty and Returns; Advanced Replacement Program; Training; Customer Support Services; Pre-Sales & Post-Sales support; and Partner Programs. The company has also appointed key contact points for its System Integrators and engaged a third-party logistics company to deliver a seamless supply chain. “We are committed to expanding our footprint across Australia and New Zealand and this is the optimal go-to-market strategy to ensure the most sustainable and resilient business for our partners and ourselves,” said George Moawad, Country Manager, ANZ at Genetec. “As the physical security market continues to mature, a direct relationship with Systems Integrators aligns us more closely, and together brings us closer to our users. This model will enable us to better understand the challenges our partners and users face, deliver better value, and ensure we can swiftly bring innovative and locally relevant solutions to the Australian and New Zealand markets.” The Genetec Channel Partner Program has three levels : Certified, Elite & Unified Elite. The Genetec team in Australia and New Zealand will be directly responsible for all aspects of certification, training, and ongoing education designed to enhance the expertise of our System Integrators. “We’re looking forward to working directly with the Genetec team in the region,” said Umberto Tosti, Managing Director of Genetec Unified Elite Channel Partner, Fortis Security. “Being able to directly update Genetec about our customers’ priorities, problems, and opportunities, as well as rapidly access up-to-date product training, will enable us to deliver even better outcomes.” For more information on the Genetec channel partner program visit: https://www.genetec.com/partners/channel-partner-program George Moawad, Country Manager, ANZ at Genetec --ends-- About Genetec Genetec Inc. is an innovative technology company with a broad solutions portfolio that encompasses security, intelligence, and operations. The company’s flagship product, Security Center, is an open-architecture platform that unifies IP-based video surveillance, access control, automatic license plate recognition (ANPR), communications, and analytics. Genetec also develops cloud-based solutions and services designed to improve security, and contribute new levels of operational intelligence for governments, enterprises, transport, and the communities in which we live. Founded in 1997, and headquartered in Montreal, Canada, Genetec serves its global customers via an extensive network of resellers, integrators, certified channel partners, and consultants in over 80 countries. For more information about Genetec, visit: www.genetec.com © Genetec Inc., 2020. Genetec, Security Center AutoVu, Security Center AutoVu MLC, and the Genetec logo are trademarks of Genetec Inc. and may be registered or pending registration in several jurisdictions. Other trademarks used in this document may be trademarks of the manufacturers or vendors of the respective product. Press Contacts: Sue Ralston Einsteinz Communications Ph: +61 02 8905 0995 sue@einsteinz.com.au Using the power of gaming & esports to support children and adults living with cerebral palsy 2020-11-03T05:11:10Z using-the-power-of-gaming-amp-esports-to-support-children-and-adults-living-with-cerebral-palsy Sydney, 3 November 2020: Gaming and esports are two activities in which those with disabilities can compete and express themselves on an equal footing with the rest of the community. Tim Berners-Lee’s original conception of the web made it explicit: “access by everyone regardless of disability is an essential aspect.” And in a paper entitled "Who Gets to Play? Disability, Open Literacy, Gaming" by researchers Katie Ellis and Kai-Ti Kao, 92% of those with disabilities continue to play despite the many obstacles they often have to overcome. And so when Peta King and Eliza Hills of Cerebral Palsy Alliance watched a recent webinar hosted by Phid McAwesome and Jack Hudson of goto.game, they contacted the goto.game team for assistance in creating an online program to raise funds for the charity. The result - a special two-week streamed fundraising event across multiple gamers' channels on Twitch - is currently taking place. Some of Australia's best-known streamers are highlighting the benefits that gaming offers people who live with cerebral palsy, and asking fans and followers to contribute to the fund-raising program. In a commercial agreement with CPA, goto.game is managing and supporting influencers and content creators across their personal social media and Twitch streams. Program branding, paid media strategy and placement across Twitter, Snapchat, Instagram and Facebook, and content creation, are also being managed by goto.game. The performance of the program over its two-week life is being done using Digivizer's real-time analytics technology. Goto.game is also working with the Australian Esports League to run an esports event that includes involvement of CPA clients, to close the two-week program on 5 November. Gamers include MaidMama, Tealful, Rowey, Uber Timmeh, NoHandsNZ, Claymore and Snackyhan.  "Goto.game works with a number of organizations to promote the awareness and success of gaming across our community," said Phid McAwesome, Head of goto.game. "We've worked a number of times with R U OK to support mental health and well-being, and previously with the AEL on the GIRLGAMER Sydney Festival. "It's hugely important to support everyone who loves gaming, and to be able to support Cerebral Palsy Alliance in this way is very special." Lucy Jacka, General Manager Fundraising, Cerebral Palsy Alliance, said: "Like many organizations, CPA has had to change a lot of our events this year. That’s why we’re so thrilled to be trialling this new fundraising initiative.   “The gaming community has gotten behind it, is showing its support for people living with disability, and has been incredibly supportive of the PlayABLE program. The personalities involved, their audiences and communities, goto.game and AEL have really united to support people living with disability."  Donations are managed separately through the Tiltify platform. All money raised will go directly to Cerebral Palsy Alliance. ENDS For more information:              Alan Smith, Head of Strategic Business Communications, Digivizer. Tel: +61 404 432 700. alan.smith@digivizer.com. Twitter: @alansmithoz About goto.game Goto.game is dedicated to the gaming industry, gamers and gaming content creators with the aim of bringing a wealth of knowledge and technology analytics of the global gaming industry to a wider audience. Goto.game is the go-to destination not just for influencer management, industry activations and promotions, but also daily updates, news, reviews, streams and gaming opinions. Fuelled by Digivizer’s technology, goto.game creates compelling programs and plays for gamers, influencers and corporate brands. Goto.game is at:Twitter: https://twitter.com/gotogameFacebook: https://www.facebook.com/GoToGamers/Twitch: https://www.twitch.tv/gotogameInstagram: https://www.instagram.com/goto.game/Web: www.goto.game Tricentis Introduces Next Generation AI-Powered Test Automation 2020-10-20T21:13:53Z tricentis-introduces-next-generation-ai-powered-test-automation-1 Sydney, Australia — Oct. 21, 2020 — Tricentis, the world’s #1 testing platform for modern cloud and enterprise applications, today announced Vision AI, the core technology that will now power Tosca. Vision AI is the industry’s most advanced AI-based test design and automation technology which allows organisations to address the needs brought about by the increasing prevalence of cloud-native and enterprise application platforms. This new AI-based approach marks the beginning of a new era of test automation. Test automation technology has evolved from script-based, to model-based, and is now moving towards AI-based approaches. This new approach will enable agile and DevOps teams to build automated test cases much earlier in the development process – starting with only a mockup or a low-fidelity prototype. Using self-healing capabilities to adapt tests as applications change from sprint to sprint removes bottlenecks and delivers software innovation faster. For the first time, test-driven development can now be achieved end-to-end at the business process level. Tricentis’ AI-driven approach allows organisations to solve the following test automation challenges: Heavy application customisation. Current test automation solutions don’t support both legacy and modern cloud-native technologies which require heavy customisation and refactoring, resulting in increased costs spent on acquiring complex tools. Support for virtual and remote applications. Whether due to regulation or other concerns, many teams are forced to rely on virtual or remote applications (i.e. Citrix, VMware, etc.). However, traditional test automation solutions do not work for remote or virtual applications, resulting in a reliance on manual testing. Testing and test automation occur too late in the process. Traditionally, applications have had to be built before any test automation can be created. As a result, test teams are always a step behind developers and risk becoming a bottleneck to application delivery. “Tricentis has been at the forefront of the testing evolution and is now ushering in the next era of test automation powered by artificial intelligence,” said Sandeep Johri, CEO of Tricentis. “The introduction of Tricentis’ next generation AI technology will allow organisations to deliver innovation faster and at lower costs, while also rapidly modernising and transforming their application landscape to bring more value to the business.” With the launch of Tosca 14, Tricentis delivers on a comprehensive strategy to embed AI capabilities across the portfolio in order to take the pain out of test design, execution, and maintenance for testers. Tosca also improves the business value of enterprise and cloud-native applications by taking the risk, time and expense out of the delivery process. This product strategy focuses primarily on three technology areas: Vision AI, included with Tosca 14 – Automatically recognises and identifies visual user interface elements and controls across any form factor the same way humans do to aid in the automated generation of robust test cases. Can also be trained on any unique and complex controls by a business user. Risk AI, delivered by LiveCompare – Detects the most at-risk objects and select the right set of tests to minimise the business and technical impact of code changes. Self-healing AI, part of Tosca 14 – Adapts test cases and adjusts test plans as applications evolve with each iteration. “We have been struggling with automating our virtualised applications for a long time and are looking forward to seeing how Vision AI can automate applications across our platforms, even if they are behind a Citrix environment,” said Markus Bonner, Test Manager, Vienna Insurance Group. “We evaluated a number of vendors promising to make testing simpler however nothing came even close to Tricentis’ AI approach to solving our problems." For more information about Tricentis’ AI-based approach to testing, visit https://www.tricentis.com/products/automate-continuous-testing-tosca/vision-ai/. About Tricentis Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. Tricentis has been widely recognised as the leader by all major industry analysts, including being named the leader in Gartner’s Magic Quadrant five years in a row. Tricentis has more than 1,800 customers, including the largest brands in the world, such as Accenture, Coca-Cola, Nationwide Insurance, Allianz, Telstra, McKesson, and Vodafone. To learn more, visit https://www.tricentis.com or follow us on LinkedIn, Twitter, and Facebook. Contacts Antoinette Georgopoulos Einsteinz Communications antoinette@einsteinz.com.au Genetec kicks off new podcast series with Privacy by Design Architect and former Ontario Privacy and Information Commissioner, Dr. Ann Cavoukian 2020-10-20T21:02:29Z genetec-kicks-off-new-podcast-series-with-privacy-by-design-architect-and-former-ontario-privacy-and-information-commissioner-dr-ann-cavoukian SYDNEY, AUSTRALIA/MONTRÉAL, October 21, 2020— “When we talk about privacy vs. public safety, I can assure you that it is never privacy that wins, nor should it be. But what I reject, is the proposition that privacy must suffer,” insists Dr. Ann Cavoukian in “First Principles”, the inaugural episode of Engage, a new podcast series hosted by Genetec Inc. (“Genetec”), a leading technology provider of unified security, public safety, operations, and business intelligence solutions. Focused on exploring key industry themes with global thought leaders spanning multiple disciplines, Engage: A Genetec podcast, examines a broad spectrum of safety and security topics, from digital transformation in business, city, and government operations, to vital technology topics including privacy, data sovereignty, and more. In “First Principles”, Engage hosts Kelly Lawetz and David Chauvin take on the often-controversial topic of privacy. “In the world of privacy, Dr. Ann Cavoukian is a formidable force,” said Andrew Elvish, Vice President of Marketing at Genetec, Inc. “While Information and Privacy Commissioner for the province of Ontario, Canada, her work on Privacy by Design sparked a global revolution on how privacy is perceived by putting the onus on providers instead of users. Today, Dr. Cavoukian champions a pragmatic, proactive approach, which she feels is especially important in an age when more personal and behavioural information is being used to track and anticipate our activities – it is an important perspective that resonates within the practice of physical security as much as it does in the wider public.” During this interview, Dr. Cavoukian who is now Executive Director of the Privacy and Big Data Institute at Ryerson University, talks about the importance of adopting a ‘Privacy by Design’ approach to software. She argues that the old “check the box” model for privacy compliance no longer holds up when considered in light of the type and volume of information being shared. When a software solution is designed from the ground up with privacy in mind, organisations don’t have to choose between protecting the privacy of individuals and their physical security, creating a win/win for the individual and the organisation. Dr. Cavoukian believes that there can be a positive sum between privacy and security. “Get rid of the ‘versus’ and let’s embrace privacy and embed it into the code of information technologies, business practices and networked infrastructure,” she says. To listen to the full interview with Dr Cavoukian and to subscribe to Engage: A Genetec Podcast, go to www.genetec.com/engage --ends-- About Genetec Genetec Inc. is an innovative technology company with a broad solutions portfolio that encompasses security, intelligence, and operations. The company’s flagship product, Security Center, is an open-architecture platform that unifies IP-based video surveillance, access control, automatic license plate recognition (ANPR), communications, and analytics. Genetec also develops cloud-based solutions and services designed to improve security, and contribute new levels of operational intelligence for governments, enterprises, transport, and the communities in which we live. Founded in 1997, and headquartered in Montreal, Canada, Genetec serves its global customers via an extensive network of resellers, integrators, certified channel partners, and consultants in over 80 countries. For more information about Genetec, visit: www.genetec.com © Genetec Inc., 2020. Genetec, Genetec and the Genetec logo are trademarks of Genetec Inc. and may be registered or pending registration in several jurisdictions. Other trademarks used in this document may be trademarks of the manufacturers or vendors of the respective product. Press Contact: Sue Ralston Einsteinz Communicatios Ph: + 61 02 8905 0995 sue@einsteinz.com.au Tricentis Introduces Next Generation AI-Powered Test Automation 2020-10-20T21:00:00Z tricentis-introduces-next-generation-ai-powered-test-automation Sydney, Australia — Oct. 21, 2020 — Tricentis, the world’s #1 testing platform for modern cloud and enterprise applications, today announced Vision AI, the core technology that will now power Tosca. Vision AI is the industry’s most advanced AI-based test design and automation technology which allows organisations to address the needs brought about by the increasing prevalence of cloud-native and enterprise application platforms. This new AI-based approach marks the beginning of a new era of test automation. Test automation technology has evolved from script-based, to model-based, and is now moving towards AI-based approaches. This new approach will enable agile and DevOps teams to build automated test cases much earlier in the development process – starting with only a mockup or a low-fidelity prototype. Using self-healing capabilities to adapt tests as applications change from sprint to sprint removes bottlenecks and delivers software innovation faster. For the first time, test-driven development can now be achieved end-to-end at the business process level. Tricentis’ AI-driven approach allows organisations to solve the following test automation challenges: Heavy application customisation. Current test automation solutions don’t support both legacy and modern cloud-native technologies which require heavy customisation and refactoring, resulting in increased costs spent on acquiring complex tools. Support for virtual and remote applications. Whether due to regulation or other concerns, many teams are forced to rely on virtual or remote applications (i.e. Citrix, VMware, etc.). However, traditional test automation solutions do not work for remote or virtual applications, resulting in a reliance on manual testing. Testing and test automation occur too late in the process. Traditionally, applications have had to be built before any test automation can be created. As a result, test teams are always a step behind developers and risk becoming a bottleneck to application delivery. “Tricentis has been at the forefront of the testing evolution and is now ushering in the next era of test automation powered by artificial intelligence,” said Sandeep Johri, CEO of Tricentis. “The introduction of Tricentis’ next generation AI technology will allow organisations to deliver innovation faster and at lower costs, while also rapidly modernising and transforming their application landscape to bring more value to the business.” With the launch of Tosca 14, Tricentis delivers on a comprehensive strategy to embed AI capabilities across the portfolio in order to take the pain out of test design, execution, and maintenance for testers. Tosca also improves the business value of enterprise and cloud-native applications by taking the risk, time and expense out of the delivery process. This product strategy focuses primarily on three technology areas: Vision AI, included with Tosca 14 – Automatically recognises and identifies visual user interface elements and controls across any form factor the same way humans do to aid in the automated generation of robust test cases. Can also be trained on any unique and complex controls by a business user. Risk AI, delivered by LiveCompare – Detects the most at-risk objects and select the right set of tests to minimise the business and technical impact of code changes. Self-healing AI, part of Tosca 14 – Adapts test cases and adjusts test plans as applications evolve with each iteration. “We have been struggling with automating our virtualised applications for a long time and are looking forward to seeing how Vision AI can automate applications across our platforms, even if they are behind a Citrix environment,” said Markus Bonner, Test Manager, Vienna Insurance Group. “We evaluated a number of vendors promising to make testing simpler however nothing came even close to Tricentis’ AI approach to solving our problems." For more information about Tricentis’ AI-based approach to testing, visit https://www.tricentis.com/products/automate-continuous-testing-tosca/vision-ai/. About Tricentis Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. Tricentis has been widely recognised as the leader by all major industry analysts, including being named the leader in Gartner’s Magic Quadrant five years in a row. Tricentis has more than 1,800 customers, including the largest brands in the world, such as Accenture, Coca-Cola, Nationwide Insurance, Allianz, Telstra, McKesson, and Vodafone. To learn more, visit https://www.tricentis.com or follow us on LinkedIn, Twitter, and Facebook. Contacts Antoinette Georgopoulos Einsteinz Communications antoinette@einsteinz.com.au